Bayside Heating & Air Conditioning Inc

THESE PEOPLE WERE GREAT!! THE INITIAL SERVICE CALL TO ANALYZE THE PROBLEM SHOULD HAVE COST $ 79.95 BUT BECAUSE I WAS AN ANGIE'S LIST REFERRAL THE SERVICE CALL WAS REDUCED TO $44.95. THE COST DO THE ACTUAL WORK WAS $330. THE STAFF WHO PERFORMED THE WORK WERE VERY PROFESSIONAL AND DID A GREAT JOB IN ALL ASPECTS. I WOULD HAVE NO PROBLEM IN REFERRING THEM TO FRIENDS AND NEIGHBORS. THANK YOU ANGIE'S LIST!!!

SERVICE TECHS VERY PROFESSIONAL & INFORMATIVE.

BAYSIDE TOLD ME I NEEDED TO INSTALL A LIGHT TO CONTROL THE MILDEW PROBLEM, AND I HAD THEM INSTALL THE LIGHT. LATER, I FOUND OUT THAT THE LIGHT ONLY COST $150, BUT THEY CHARGED ME ALMOST $1200 FOR THE SERVICE. THE CHARGE ALSO INCLUDED AN INSPECTION AND CLEANING OF THE UNIT, BUT I FEEL THEY OVERCHARGED ME FOR THE SERVICE THEY PROVIDED.

THEY CAME OUT VERY QUICKLY AND DID AN EXCELLENT JOB. THEY CLEANED UP AFTER THEMSELVES.

I AM SATISFIED WITH THEM, THEY CALL REGULARLY TO CHECK UP.

DWAYNE WAS VERY INFORMATIVE AND HONEST WITH HIS ASSESSMENT & RECOMMENDATION.

VERY PROFESSIONAL, STRAIGHTFORWARD, VERY AFFORDABLE, LIKEABLE GUY. I WOULD HIGHLY RECOMMEND THEM TO ANYONE. MATT DID A GREAT JOB, AND IS A GREAT EMPLOYEE FOR BAYSIDE.

THEY ARE GREAT ABOUT CALLING BEFORE THEY COME AND VERIFYING APPOINTMENTS. I HAVE A CONTINUING CONTRACT WITH THEM.

Initially a pleasant experience. They've been back 6 times as we are having a problem with the unit not providing adequate heating or cooling throughout the entire home. They've continued to be very professional and polite and installed a new thermostat. I arranged to have a rep come down from the company that made the unit and a Bayside rep met him at my house on 1/31/06. His conclusion was the unit is too large for the existing duct work or the duct work is too small for the unit. I've had numerous conversations with Tom, the owner of Bayside, and he has made every effort to explain and address our concerns but I still have performance issues. I feel whatever should have been done to improve this performance should be done, but has not been done. They claim there is nothing further they can do. At this point they refuse to do anything else and the owner will not respond except through his receptionist. I do not recommend Bayside to anyone.

I WOULD RECOMMEND THAT NOBODY USE THEM. IT WAS A NIGHTMARE EXPERIENCE.

THEY CAME THE SAME DAY AND FOUND WHAT WAS WRONG AND ORDERED THE PART. HE WAS HERE THE NEXT DAY TO INSTALL AND THEY WERE EXCELLENT.

VERY HAPPY WITH OUR TECHNICIAN AND SERVICE. ALTHOUGH WE DIDN'T REALLY WANT TO SPEND THAT MUCH MONEY, MATT EXPLAINED THE MOLD PROBLEM WE HAD AND THE DANGERS OF LETTING IT GO. HE WAS VERY KNOWLEDGEABLE AND WAS ABLE TO ANSWER ALL OUR QUESTIONS WITH AUTHORITY. A PREVIOUS COMPANY CAME IN AND TRIED TO SELL US ALL KINDS OF EQUIPMENT SAYING WE NEEDED REPAIRS IN EXCESS OF $8,000.00 AND REPLACED FREON WHICH WE APPARENTLY DIDN'T NEED. BAYSIDE DID RIGHT BY US AND WE WOULD CALL ON THEM AGAIN, DEFINITELY.

EVERYBODY I DEALT WITH WAS COURTEOUS AND PLEASANT. THEY ARRIVED THE SAME DAY I CALLED WHEN THE A/C WENT OUT. THE REPAIRMAN DID A TEMPORARY REPAIR SO WE WERE ONLY HOT FOR A DAY. HOWEVER IT DID TAKE 3 TRIPS TO HAVE IT ALL INSTALLED AND WORKING PROPERLY. THERE WAS A FREON LEAK THAT BECAME EVIDENT ABOUT 10 DAYS AFTER INSTALLATION. IT WAS PROMPTLY REPAIRED. WHEN THE FREON LEAK WAS REPAIRED THE REPAIRMAN NOTICED THERE WAS NO DRIP PAN INSTALLED SO HE MADE SURE THEY CAME OUT AND INSTALLED IT. OVERALL THEY SEEM LIKE A VERY GOOD AND RESPONSIBLE COMPANY BUT IT WOULD HAVE BEEN BETTER IF ALL HAD BEEN INSTALLED WITH NO FLUBS. I DID NOT COMPARISON SHOP. I WENT BY ANGIE'S LIST. I WANTED RESPONSIVENESS AND QUALITY FIRST, PRICE SECOND.

I CALLED BAYSIDE HEATING AND AIR CONDITIONING BASED SOLELY ON THEIR ANGIE'S LIST STRAIGHT ''A'' STANDING. THEY HAD A TECHNICIAN AT MY HOUSE IN TWO HOURS. BAYSIDE'S TECHNICIAN, DUANE, DIAGNOSED THE PROBLEM (FAULTY FLOAT IN THE WATER DRAIN PIPES) AND HAD THE A/C WORKING IN LESS THAN AN HOUR. HE THEN RECHECKED THE SYSTEM AND FOUND IT WORKING PROPERLY. EXCELLENT RESPONSE TIME AND SERVICE. THANKS BAYSIDE.

I WOULD HIGHLY RECOMMEND THIS COMPANY TO ANYONE.

COME OUT NEXT DAY. VERY PROMPT, KNOWLEDGEABLE , AND COURTEOUS.

VERY PROFESSIONAL, COURTEOUS, AND QUALITY OF WORK IS EXCELLENT.

THEY DISCOVERED A PROBLEM THAT 2 PRIOR COMPANIES MISSED. IT SHOULD HAVE BEEN FOUND YEARS AGO. THIS COMPANY DID A LOT OF WORK FOR $39. HE DID A VERY THOROUGH JOB. HE WAS ON TIME AND STAYED AS LONG AS NEEDED. LONGER THAN I THOUGHT THEY WOULD. TOOK THE TIME TO EXPLAIN WHAT NEEDED TO BE DONE, THE BENEFITS OF SERVICE CONTRACT.

A/C STOPPED WORKING AFTER 5 PM. CALLED LATER THAT NIGHT, ANSWERING SERVICE TOOK INFO, NO EMERGENCY REPAIR SERVICE. EXPLAINED 8 AM NEXT MORNING URGENCY OF REPAIR, 6 KIDS UNDER AGE 6 STAYING AT HOME, TEMP >90 DEGREES. EARLIEST APPT. BETWEEN 1-4 PM, SHOWED UP AT 5 PM. WEARY, POLITE TECH SAID HE DID NOT HAVE EQUIPMENT TO DIAGNOSE PROBLEM, NEEDED TO RETURN IN AM (SECOND DAY W/O A/C!). RETURNED AS PROMISED 9 AM NEXT DAY, FIXED IT WITHIN 1 HOUR. PRICE REASONABLE. GOOD AT CALLING AND SCHEDULING YEARLY SERVICE OR INSTALLING EXTRA GADGETS, DISAPPOINTED THEY NEEDED OVER 36 HOURS TO REPAIR PROBLEM WHEN YOU REALLY NEED THEM!

CALLED BAYSIDE 07/14 AT 0900. EXPLAINED THE PROBLEM AND THEY SAID THEY HAD A TECHNICIAN AVAILABLE TODAY BETWEEN 1 AND 3 PM. TECHNICIAN CALLED AGAIN AT 1130 AND SAID SHE HAS A TECH AVAIL NOW IF I WAS HOME. HE ARRIVED AT 1145 AND COMPLETED THE JOB IN 15 MIN. WOW WHAT FAST SERVICE AND A GREAT PRICE FO ME. THANK YOU VERY MUCH !!!!

THE GUY THAT CAME OUT WAS VERY NICE. IT FAILED INSPECTION AND IT TOOK A MONTH TO GET THE WHOLE THING COMPLETE. THE 1ST CREW WAS NOT GOOD. THEY DID EVENTUALLY MAKE GOOD ON THE PROJECT.

DESPITE THE FACT THAT I LIVE OUTSIDE THEIR SERVICE AREA, CRAIG WAS VERY NICE ON THE PHONE AND INVITED ME TO CALL BACK IF I HAD ANY MORE QUESTIONS. PRICE WAS VERY GOOD IF I'D BEEN ABLE TO USE THEIR CO. IF I LIVED IN THEIR AREA, I'D USE THEM.

THEIR TELE-MARKETERS BEGAN TO CALL IN FEBRUARY AND DESPITE ME TELLING THEM I WOULD CALL THEM LATER BECAUSE I WAS IN AN ACCIDENT AND THEY CONTINUED TO CALL. I THEN CALLED WHEN I WAS READY AND WAS TOLD THAT THE PERSON THAT I WAS SUPPOSE TO SET THE APPOINTMENT WITH WOULD CALL ME BACK AND THEY NEVER DID. I FINALLY CALLED BACK AND THEY SENT OUT A MAN NAMED RICHARD. I NOTICED THAT THERE WERE SPOTS ON THE CARPET AND HE ADVISED ME THAT IT WAS MOLD AND SAID THAT I HAD IT IN THE DUCTS AS WELL WITHOUT EVEN HAVING UNSCREWED. HE PROCEEDED TO TELL ME THAT I WOULD HAVE TO PAY $325 TO CLEAN TO COIL AND THEN WANTED $1320 LATER TO OVER HAUL THE A/C. HE ALSO WANTED TO TAKE MY COIL OUT. I COULD NOT GET HIM OUT OF MY HOUSE QUICK ENOUGH BECAUSE HE WAS TELLING ME ABOUT HIS PERSONAL LIFE WHICH WAS OF NO INTEREST TO ME. I WILL NEVER USE THEM AGAIN. THE COST ONLY REPRESENTS THE SERVICE.

KNOWING THAT SUMMER IS A BUSY SEASON FOR AC COMPANIES I DID NOT EXPECT SOMEONE TO BE ABLE TO COME OUT RIGHT AWAY WHEN I CALLED FOR A REPAIR ESTIMATE ON OUR UNIT. MARK MAGGIO FROM BAYSIDE HEATING & AIR CONDITIONING CAME TO OUR HOME THE DAY AFTER I CALLED AND EXPLAINED TO US THAT BECAUSE OF THE AGE OF THE UNIT IT WOULD BE IN OUR BEST INTEREST TO REPLACE IT. AFTER SHOPPING AROUND WE DECIDED TO HIRE BAYSIDE TO DO THE WORK. EVEN THOUGH THEY WERE NOT THE CHEAPEST ESTIMATE WE WERE VERY IMPRESSED WITH ALL THE EXTRAS INCLUDED WITH THE INSTALL. WITHIN A COUPLE OF DAYS ERIC AND TOM THE INSTALLERS WERE AT OUR HOME AND THEY DID AN EXCEPTIONAL JOB! WE CAN'T BEGIN TO DESCRIBE HOW PLEASED WE ARE WITH THE WORK THEY PERFORMED FROM THE LOOK OF THE UNIT TO THE CLEANUP. WE WOULD RECOMMEND BAYSIDE TO ANY ONE NEEDING AC SERVICE.

SALESMAN THAT ESTIMATED WAS ON TIME, COURTEOUS AND INFORMATIVE. INSTALLERS WERE ON TIME, WELL PREPARED AND KNOWLEDGEABLE ABOUT THE SYSTEM THEY WERE INSTALLING. INSTALLATION WAS DONE IN A PROFESSIONAL MANNER WITH CARE ON THE PART OF THE INSTALLERS TO PROTECT CARPET W/DROPCLOTHS. I WAS GIVEN CELL PHONE NUMBERS TO CALL AT ANY TIME DURING INSTALL THAT I MIGHT HAVE ANY QUESTIONS. EACH TIME WE CALLED (ESTIMATE, SYSTEM QUESTION PRIOR TO INSTALL, ETC. - 3 CALLS - ) OUR CALL WAS RETURNED PROMPTLY. ''TOM'' AT THE MAIN OFFICES WAS PATIENT AND KNOWLEDGEABLE. OVERALL, THIS WAS THE BEST AIR CONDITIONING/HEATING REPLACEMENT EXPERIENCE WE HAVE HAD SINCE MOVING TO FLORIDA IN 1986.