Bayside Heating & Air Conditioning Inc

Replaced relay in handler. The were punctual. They were pleasant. They were highly qualified. They performed the repairs quickly and in a clean manner. I recommend them to others and suggest they are reliable and should be retained on an annual basis to keep AC and Heating equipment in top shape.

BAYSIDE IS GREAT. BUT THAT IS NO SECRET.

All contacts with this company were friendly and very courteous. Larry was prompt, knowledgeable, capable, all in all very professional every way. When he left, everything was tidy and in its place.

Excellent! Prompt, courteous, good work for a fair price. Did repair to our second air conditioner when the other company (who installed the unit) refused to honor their warranty.

KEITH, FROM 'BAYSIDE' SHOWED UP EARLY AND IN UNIFORM. WOW, WAS MY MY FIRST IMPRESSION, AND I WAS THANKFUL FOR THAT, IT BEING MID AUGUST AND NO COLD AIR. WE INTRODUCED ONE ANOTHER WITH A SHAKE OF THE HAND AND GOT ON THE JOB. AFTER ASSESSING THE SITUATION AND A QUICK LEAK TEST, KEITH FOUND THE PROBLEM TO BE WITH THE 16 YEAR OLD CONDENSING UNIT OUT IN THE SIDE YARD. WE BOTH CONTEMPLATED THE 'QUICK FIX' APPROACH AS WELL AS THE OBVIOUS POSSIBLE COST OF REPLACEMENT, AND CHATTED ABOUT VARIOUS OTHER THINGS AS THE RAIN FELL DOWN ON US THAT DAY. I FELT AS IF KEITH ''WAS IN MY SHOES A TIME OR TWO BEFORE,'' SO TO SPEAK, AND THAT'S WHEN I REALIZED THAT KEITH WAS ACTUALLY A NICE GUY! STRANGE AS IT MAY SOUND, IT FELT AS IF A 'FRIEND' WAS HELPING ME OUT THAT DAY AND I WAS GLAD TO HAVE MET HIM! I BELIEVE I WOULD DO BUSINESS WITH 'BAYSIDE' AGAIN, AND WOULD PERSONALLY RECOMMEND THEM, AND KEITH BY NAME TO ANYONE. THANKS!

They were very good, courteous, and punctual.

Good communication, speedy followup.

Dave was our technician and he was very good to work with! He called to let us know he was on his way. Once he arrived he inspected each unit and gave us options as to what services could be performed for short term and long term benefits. He did not pressure us into anything but gave us his expert opinion which was what we needed. We spent a bit more than we expected but felt very comfortable with the service and quality of the job.

The overall experience was great. The original phone call was returned rapidly. Detailed in the problem and also the estimate was very clearly defined for the cost. Extremely professional and will certainly use them again.

GREAT RESPONSE TRUSTWORTHY REPRESENTATIVE

ONE ENTIRE ZONE WAS NOT WORKING AT ALL,TECH STATED LOW FREON COULD STOP ZONE FROM WORKING, BUT COULD NOT FIND LEAK. HE NEEDED TO COME BACK OUT, INJECT DYE, THEN CHECK LENGTH OF THE SYSTEM FOR LEAKS. THE PRICE QUOTED WAS $512 TO INJECT DYE AND INSPECT SYSTEM. TO REPAIR LEAKS COULD BE $1000 ON UP. SPOKE TO TOM, SUPERVISOR, HE REDUCED TO $412. TECH RETURNED, STATED LEAK WAS OUTSIDE IN COMPRESSOR, A BENT CAP, REPLACED IT. HE LOOKED NO FURTHER THAN COMPRESSOR. UPSTAIRS ZONE STILL NOT WORKING,SAID WE NEEDED NEW DAMPER MOTOR, PROPPED DAMPER OPEN,UPSTAIRS COOLING, BUT NOW DAMPER SYSTEM DISABLED. TECH SAYS THEY DO NOT WORK ON ZONE SYSTEMS. WE WANT $200 REFUND, HALF JOB COMPLETED. WILL FIND TECH TRAINED IN ZONE REPAIR.

Response to initial phone call was quick and an appointment was set up within a few days. The service person was very knowledgeable and showed me the problem and described several solutions to the mold problem. He was able to fix the problem in that visit. Being new to the house and area, he explained the system we have in the house and how we should maintain it - showing me what needed to be done.

They were great to work with. Their price was reasonable. They were friendly, courteous and cleaned up everything. I was very pleased, and will continue using them.

Called them first thing Monday morning and they were out before noon...quick, friendly service at a reasonable price. I bought a service contract from them for one year at $98.00 and that covered the price of the part replaced that day. The service call was only $44.95.

I WAS EXPECTING TO HAVE TO BUY A NEW UNIT. THEY SAVEd ME SEVERAL THOUSANDS OF DOLLARS. AM I HAPPY? YOU BET!

Jimmy, Mike, Jay and Tom(Installers) were all great. Jimmy recommended the Ultra Violet light, to eliminate mold and mildew. Mike was very attentive and answered all my questions regarding the new A/C system. Stephanie was great as well, she arranged the inspections. Inspections passed with flying colors. I highly recommend Bayside.

Mike was very personable and concerned about the cold air blowing out from under my house.

Salesman very nice and extremely knowledgeable, however, seemed to push HEPA filter (which was $700 extra) and ''duct fogging'' which we decided was not necessary (''duct fogging'' was included in price). Scheduled installation but it was delayed because technicians discovered unit was damaged when they opened the box. Installation rescheduled about a week later; however, there were electrical and mechanical deficiencies that the county inspector noted so technicians had to come out and make a few minor adjustments. Installation passed inspection second time. Would probably hire again.

HAVE A MAINTENANCE CONTRACT & THEY HAVE DONE MAJOR WORK REPLACING ALL MY DUCT WORK LAST YEAR.

Terry was on time and very polite. He did a good job of cleaning up afterwards. Overall a very easy experience, and I would be more than happy to recommend this company to friends. The price was probably not the cheapest in town, but I do have confidence in the quality of workmanship and materials used.

Larry was very professional, thorough, punctual and credible. We were comfortable that he was performing necessary service.

On time, neat, and very meticulous about work. The only thing I do not like about this company is that the workers present me with an Angie's List report form when they finish, and wait for it to be filled out. I refuse and tell them I will fill out the form on line. I feel giving the customer the evaluation form and waiting for it puts undo pressure for a good report.

BILL WAS VERY HELPFUL AND INFORMATIVE. THANKS!

They informed us that they would have to install a bigger return. They came out to do the work, but the procedure they were going to do would have prevented my husband from parking in the garage. He told them how to do it so that we wouldn't have this problem, and they never came back to do the work. That was the last we heard from them.

He told us that we needed our air ducts replaced for $3500. He gave us the quote verbally, with no paperwork, and told us it would only be good for 3 days. All we did was replace the filter, and it's working much better. I'm sure it would be an improvement to replace those ducts, but I don't think that the work would have been necessary. The tune-up was good, and he arrived within the time frame.