Bayside Heating & Air Conditioning Inc

I was overcharged for the first service call($180.00), I emailed Tom Provatas about it and he was very quick in responding to me. He agreed that I was over charge(because I have a service contract with Bayside)and talked with the first Tech about it and is returning my check, he had Jennifer call me with the correct amount to pay which was $80. Service contract customers get a special rate. I am very happy with Tom's great customer service. Jennifer is great too, she is expediting in getting the blower delivered and installed asap..Thank You Bayside..You all are great..

The installation of the heat pump was completed in one day as promised. The frame for the filter was missing, and was installed a week later. The workers were polite and worked virtually non-stop until the job was completed. I have not experienced any problems with the new unit. The county inspectors came to check on the work today and everything was done correctly and up to code.

Excellent, on time, very polite and personable.

I am very pleased with the work. The estimator was experienced and knowledgeable; the office staff I talked to by phone were very efficient and prompt with returning calls; the workmen worked all day on the project which was complicated by the need for relocating ductwork and wiring (which of course added to the cost of the job); and the electrician did a good job. The only snag was that the Bayside workers left a wire loose in the junction box, which left me without power to my oven for a while. Bayside promptly fixed this after I called. Also, a relocated circuit breaker was not in tight enough and caused the A/C to cut off once. Luckily, the electrician was coming the next day as scheduled, and I had him check out and tighten everything. Points to remember: 1. When job is finished, make sure that your oven and all other appliances have power; 2. Ask about filters and the maintenance you need to perform; and 3. Ask whether a new thermostat will be programmable.

They did a fantastic job and showed me the points so I could see the damage. Job 2: It was an emergency call when I was getting no cooling. I called them at about 1:00 AM Saturday morning. They were out at my house by 9:30 AM. They found that lightning damage had damaged a circuit breaker in the main panel. They had the part and they fixed it!

They were out on time for the estimate, and even called before coming out. I would recommend them out to other people. They even gave me a discount for doing the UV light and the duct work at the same time.

It was a big job. They were fast, professional, friendly, and most importantly, they knew what they were doing and did it. They didn't fool around. I would recommend them to anyone. They truly were fantastic. The men who worked here (Shawn and Darren) were fantastic, extremely knowledgeable and knew what they were doing and did it quickly and efficiently. They did a magnificent job.

I am very happy with my new system. The air flow throughout the house seems much better and I can regulate the temperature so much better with the digital thermostats. It remains to be seen what my operating costs will be, but I am hoping for a significant savings. I have lots of confidence in Bayside and will continue to have an annual maintenance contract with them. I really appreciate not being oversold on a system I don't need. It's certainly a rare occurrence these days. I think Tom values customer service and satisfaction far more than can be found elsewhere and instills that in his team. My thanks to Tom, Justin, and Jimmy Rogers who did the initial estimate, for a great customer experience.

It went very well. The company responded to my call within an hour, and found and fixed the problem with dispatch.

It has been a while since the system went in. It is very distressing that we have had continued AC issues in the house. Their sales guy, Jimmy, came out and he said something very important to us, ''We will take care of any problems''...and we believed him. The installation was great. We made them critically, primarily and pivotally aware that one room ran hot. We told them that before they started. After they came out a few times to address it, they started to be not be too keen with us. Then, they had the unbelievable nerve to charge us for other ''solutions''. They had more solutions to charge us with too! The room still runs hot. Then, our finished attic room gets no air. They again then had the incredible nerve to charge us for ''fixing'' that problem - of which they created. It is still not right and it is still extremely distressing. We currently have a very bad odor generated by the AC - from the cutting edge, brand new unit they recommended.

Overall, the installation went well. I have not had a need to use it much due to the cooler weather but appears to work fine. Now waiting to get the inspection signed off. My only question was that when discussing it at the time of the service call, I was under the impression that the thermostat would be the same type as I had, which was programmable for different times of day, (although the one I had did not seem to work properly that way, which is why I wanted it replaced), but it was just a basic digital thermostat, with only one setting available. I have not had a chance to talk to the company about it yet. Also, I need to speak with them regarding the warranty and service contract - they did not leave any paperwork alluding to this and how it works. Overall, the work went fine.

I am very pleased with the prompt service I have received when I have called Bayside. This was my second time using them and both times Larry did a great job. They give an Angie's list discount for service calls.

We called a second company to inspect, and were told nothing was wrong. That seemed too far fetched, so we asked Progress Energy to do an inspection. They, too, said they found everything functioning properly and cited no repairs needed to the ductwork, and the 4-year old air handler was in very good condition. As a backup, they suggested we contact a duct specialist to make a thorough inspection. We did, and they, too, said no problems whatsoever, and no repairs necessary.

They told me that I needed a new handler because the bottom of mine was rusting out. I decided not to have it done.

Very well. Came right out, did what they said they would do (promptly and with good workmanship) for the agreed upon price. Salesman offered several good tips on Florida rodent control.

Excellent. Very informative. Explain everything.

Excellent. Workers were efficient and did a nice job of cleaning up after the installation.

Bill the tech was on time, did a great job, was neat, personable and very knowledgeable, carefully explaining his work, I am very pleased with bay-side heating.

Best AC experience I have had. Price was exceptional, service was even better. Starting with the lady who booked the appointment and provided excellent customer service to the technician who did the work, a wonderful job. We are moving to Pasco and they will do all my AC work there in the future.

Our A/C unit was not draining and began leaking from the attic to the front of the house. We called Bayside and got a service call promptly the next day. The technician, Mr. Roger, was prompt, professional, extremely polite and very informative. He quickly determined that the problem was clogged ducts due to recent construction projects and that all the unit needed was routine maintenance. He offered us a maintenance contract and when we signed up, the maintenance call fee was waived and the price included in the contract. As a bonus, when we mentioned that we had recently experienced problems with rats, Mr. Roger correctly identified the problem to overgrown palm trees attracting rodents to our attic. We had the trees trimmed and our problem has been solved. We will definitely recommend Bayside to anyone who asks!

THIS COMPANY WAS FANTASTIC. BILL WAS FANTASTIC. THE LADY THAT KEPT ME INFORMED OF SCHEDULING WAS FANTASTIC. I HIGHLY RECOMMEND THESE FOLKS.

I had called to get a routine a/c service and cleaning. The guy who came out said that the 20 year old air handler was full of mold and needed to be replaced. I had no doubt he was right, although his approach was pretty hard-sell. He said my electric bill would go down 25%, and it would be much colder in my house. Neither of these turned out to be true. He was a nice guy, and I kept saying, ''You've made the sale!'' I said I wanted to think about it, but he pushed me to have it done the next day. But it worked out fine, and it turned out I was glad to have it taken care of. To his credit, he didn't try to sell me the outside unit. The installer was fantastic and took his time to get it done exactly right. It's somewhat of a conflict of interest to have the technician also be in sales, but I know that's how all a/c companies do it. The price is about the same as a quote I'd gotten from another company, and Bayside was more professional. I will use them again.

They scheduled me for the next day when I called. That morning they called to see if it was ok to come early. Every single person I dealt with was friendly and knowledgeable. The maintenance, cleaning, and installation was done with incredible expertise and it was a pleasure using them. They are definitely who I will use from now on!

They were very prompt and honest. They could have said I needed a new unit, but they found it was a $95 part.

Our air handler caught on fire. We were desperate for air. When we called they sent someone out within a few hours. We had all new ducts and a new unit installer. They were wonderful to work with. They guys who did the work were great. They spent two whole days working in our hot attic. We really appreciate all they did for us.