Bayside Heating & Air Conditioning Inc

Outstanding job! Juan was excellent, personable, knowledgeable, and he got the job done right. Thank you!!

They did exactly what they said they would do in a fast and friendly manner.

I had several companies come out to give me quotes, but I chose Bayside for the most part because I felt they had an edge on customer service. Jim Rogers, who came to my house to give me the quote, gave me good information and also seem to try find ways to save me money. The two installers did a quick clean job and Bayside also fogged the ducts and air handler platform at no charge. I would say the only negative part of the entire install was since my unit was being moved to a new location an electrician was needed and that wasn't scheduled on the same day as the units being installed. I chose a Rheem system, worked fine the first day, but the blower on the air handler stopped working the next day. Bayside has been out twice to try to repair. Still pleased with the service from Bayside and I am confident they will get the unit working normally quickly.

Technicians were on time & very nice.

Juan was very courteous & efficient. Good Job!

Bayside returned my call very promptly. Arrangements for repair were made for same time. Repair tech was right on time and diagnosed and fixed problem within 1/2 hr. Absolutely will use Bayside again.

I don't feel responsible to pay for the AC condenser on a half completed job. They should never touched the unit knowing they couldn't get the necessary parts (matching coil) to complete the job. Whomever wrote the company response doesn't know the facts since he/she wasn't there when I bought the units. The difference between the 13 SEER and the 15 SEER Units was not explained to me. I did not buy the 13 SEER Units because they were cheaper (this is an insulting remark), but out of my ignornance. In addition I had to call the owner to get the installer to correct 2 of 3 installations (cover holes where cold air was leaking). In addition a faulty condensate drainage had to be repaired. I suggest anyone who has bought an AC unit from this company, should check the air handler for air leaks and faulty installation. This is the first time I have been disappointed in an Angie's list contractor.

Great as always. Prompt to my call. It was an emergency, and they were here within a couple of hours. Juan was friendly and efficient.

Juan did a great job charging and defrosting my A/C. Juan was early, professional, courteous and explained to me all the work he did. I would definitely use their service again.

I was very pleased with the entire service.

Everything went great. Jim came over to our home and gave us an estimate and some ideas on how to bring down our power costs. The A/C unit was installed very quickly. The clean up was great.

The were very timely and friendly. The work was as expected.

Excellent. I've used Bayside before, and always feel like a priority to them. Shawn the service technician is very informative and excellent at what he does.

I scheduled an appointment to have my yearly A/C tuned up. I was told the technician would be here between 9am and 11am. The morning of the appointment, I was called saying that Dave would be my technician today and he would be here at 9:30am. I was in my car rounding the corner to get to my house before 9:30 when I saw the truck leaving my house at 9:15. I chased him down in my car and he pulled over and said it's too late for me to come back to your house now. Maybe I can fit you in later this afternoon. I was furious.

I really like this company. We just had a second (split system) Unit installed by them.

Excellent service. We are always pleased with Bayside Heating & A/C. No high pressure sales tactics this time, which we appreciated.

Ray's work was completed and not pushy. He came within time frame and was polite.

Matt explained options, and problems with solutions.

Service man was friendly. The put plastic over my carpet to keep from tracking in.

The cleaning fixed the whole thing. He was very proficient and professional.

We were using the AC Company (as the previous owner had used on the system). That company was a top well known company. Our air conditioning went out in 5/06 and they came out and fixed the problem. During the holidays, the cooling went out again and they were called out again for the same problem. The technician stated that he could not start the compressor, it could not be fixed and referred us to sales. I wanted a second opinion and contacted this company through Angie's List. They came out and replaced the Hard Start, and stated the other company had put on the wrong size. The air was working without the immediate replacing the whole unit. They did recommend replacing the whole unit due to it is 23 years old. Having this happen, I felt I could trust them and will definitely have them to replace the old unit.

Overall, well. The unit is old and really needs to be replaced, which they informed me. However, after some prodding, they did perform just the $44.95 maintenance special as requested. The unit was quite low on freon so I paid for a couple extra pounds on top of the 2# included in the service special. The unit is now cooling, but not real well which is what I expected; but, it has lasted a couple of months so far.

Monday the A/C stopped working, it got to 86 degrees in the house, it was 91 degrees outside. I called Bayside, they came out the next day and found and fixed two leaks in the system and recharged the system, did a diagnostic, to ensure everything was good.

Install went well, but I discovered later I was over charged. Another supplier installed a new system and broke the 1-year-old UV. When I had him replace the exact same, it came back as $130. Bayside had charged me $835. When I called and told them, they tried to tell me the difference was labor and overhead. I asked what labor costs for a one-hour job like this and the manager said he didn't know. I told him his explanation wasn't satisfactory and that he probably just lost a customer. He hung up the phone.

They put in new air conditioning vents; the work was excellent. They were here on time, very professional, and they did what they were going to do. The price was what they had quoted us. They were very, very responsive.