B-E-Z MOVING

Requirements were for 3 men to move the household items. The agreed upon time was 8 am on Saturday the 30th. The boys arrived 45 minutes late. The reason was they lost some workers and left them short handed. They came without a dolly. They couldn't get my bed downstairs which took a lot of time. Most of the boxes were in the garage, had they had a dolly things would have gone faster. When they arrived at my new home.They could not get my bed up the stair which resulted in a big hole in my wall. When i took pictures of the furniture and whole in the wall, I was told they would come and fix the whole. I received a phone call from a man. when i asked what he was calling for, I started asked what was his qualifications, he immediately got offended, He referenced he was a retired firefighter, I referenced that my brother was a cop and he said you should be bonded.The woman Shea Pyron, the manager. refused to fix my wall because of my actions. I felt more like a victim then a customer. They also overcharged me because it took the 2 boys that they sent out, a long time to get the bed in, n which i requested 3 men for the job because my bed is extremely heavy. As a result i fixed the wall and it cost me $300. I used them for a small move a month earlier just to test them out and i loved them, so i hired them to do the big move and Im so surprised about the lack of professionalism they showed. Also the manager Shae said they are not liable to fix anything and i should have read my contract.

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