Artistic Pools of Florida, Inc.

This company gave us great flexibility. We had our own tiles that we wanted to use for the waterline under the coping. They had no problem with us doing that, did the installation and took special care of the tiles as they are Premium Green ONYX, which has a tendency to break easily until installed. Additionally, they always responded to my questions quickly, regardless of the day, time, or question. I call that "ABOVE AND BEYOND". IRONICALLY, THERE WERE 4 COMPANIES THAT WE CONTACTED REGARDING OUR JOB. I ma STILL waiting to hear from 2 of them, AND THE OTHER took too long to respond. GREAT JOB ARTISTIC, AND THANK YOU JAMIE, CHRIS (THE EXCELLENT TILE GUY), AND CHRIS from the Home Office. Mark K. in Palm Harbor, FL.

They were on time. They were efficient. Good advice on product and maintenance. Everything was cleaned up and completed on time.

Wish they could have communicated better to see what I really needed but I guess it was partially my fault.

I cannot express enough how helpfukl and efficient Artistic pools were in repairing my Spa, It really does pay to get the experts and I am speaking from my own experience. Every step and procedure was explained and there were no hiddeen extras. I would and will refer Artistic pools to my friends

Jerry the technician did a great job. He was very helpful and honest.

good

They did a good job

Jerry Marcum, the manager, did an excellent job!! He was professional, while at the same time had a wonderful attitude. We couldn't of asked for a better company to deal with! Thank you, Jerry!!

Quick response, Good Job

7 MONTHS to complete a simple repair & get 1 part. Took the shoulder jet from my hot tub to get a replacement back in September 2008. Called every 2 weeks & got excuse after excuse. Owner of company had to get involved to finally get the repair completed on April 7th, 2009. No return call from the tech seems to be the norm. Glad my service is completed but I couldn't in good heart recommend them to my friends.

I'm pleased with the quality of work, however the repairman missed the first appointment and did not call. I came home from work early during the window of time that was scheduled. I had to call and reschedule causing my wife to be there for the appointment (something I don't like to do with a new repair service). The work performed was a five star, meeting the apointment time was a 1.

Technician determined my spa electronics were not worth fixing. I appreciated their honesty.