Worst customer service, the lady on the phone was being rude. I had to come to them because of ikea purchase. After asking over email the dates of installation they ignore it then come to do a template so you won’t get a refund then tell you 4 weeks out and there is nothing they can do . Other companies have a way faster turn around time. They are not helpful or willing to work together on a faster date just told me I’m out of luck BEWARE DO NOT WORK WITH THEM . Horrible service and not accommodating.
Description of Work: Countertops
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,500
Janet D.
02/2019
5.0
countertops
+ -1 more
We recently remodeled our master bathroom and chose granite for the vanity top and the deck surrounding the drop-in bath tub. Our contractor recommended A Plus Signature Design. When they came out to template, I was impressed with the lasers that they used for precise measurements. Once the granite was at their shop, they asked me to come in and review/approve the layout. It was then that I realized we had forgotten to order a piece of granite for the window sill, but they said "no problem" and added it to the order at no additional charge. On the day of installation, I was again impressed with their workmanship. Every piece fit perfectly! The installers were prompt, efficient, and did a great job. The finished product looks great!
Description of Work: Granite vanity top and tub surround
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bill G.
07/2018
5.0
countertops
+ -1 more
Excellent. We replaced all Kitchen counters, Master Bath, and Main Guest Bath. From the beginning, set up an appointment with Alfonso (the owner) for an estimate, and Keara took over with all of the help in design, selection, timing, etc. Keara was Outstanding to work with. We had just one small scheduling snafu, but other than that the crew was top rate, professional and reasonable. Our counters fit perfectly and they look fantastic. Yes we would hire them again.
Description of Work: New Kitchen and Bath countertops
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$4,500
Katherine W.
02/2009
5.0
countertops
+ -1 more
They did a fantastic job. The granite is very unique and beautiful. Everyone we spoke with was professional and eager to please. We couldn't have been happier.
Description of Work: Replaced 2 formica countertops with granite.
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Service Categories
Countertops and Backsplashes
FAQ
A PLUS SIGNATURE DESIGN is currently rated 4 overall out of 5.
Monday: 7:00 AM - 4:00 PM
Tuesday: 7:00 AM - 4:00 PM
Wednesday: 7:00 AM - 4:00 PM
Thursday: 7:00 AM - 4:00 PM
Friday: 7:00 AM - 4:00 PM
A PLUS SIGNATURE DESIGN accepts the following forms of payment: Check,MasterCard,Visa
Yes, A PLUS SIGNATURE DESIGN offers free project estimates.
Yes, A PLUS SIGNATURE DESIGN offers eco-friendly accreditations.
Yes, A PLUS SIGNATURE DESIGN offers a 10% senior discount.
No, A PLUS SIGNATURE DESIGN does not offer emergency services.
No, A PLUS SIGNATURE DESIGN does not offer warranties.
A PLUS SIGNATURE DESIGN offers the following services: SOLID SURFACE, GRANITE AND QUARTS COUNTERTOPS.