For the actual appliances A, I love them. The people who installed them not so much, that was an F. The sub-contractor was the F. I would go back to them anytime, they're always helpful there. They gave an excellent deal on their appliances but find their own installers.
Description of Work: I used Home Depot for appliance sales. I had a stove, a refrigerator, dishwasher, microwave and washer and dryer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Diane W.
12/2016
5.0
carpet installation
+ -1 more
For price, it was probably too expensive, I would give them a B. For responsiveness, I gave them a C because they went to the store, and it took them a while to come out. It also took them a while to schedule to do the work. The work was great when they were here. It took longer than I expected it to take. The workers were good, professional. They didn't speak English which isn't bad, it makes communication a little difficult. You can't expect to be able to communicate with everybody. From what I remember, it was Spanish. I don't really know Spanish and I am too old to learn now. I don't want to learn.
Description of Work: They installed carpet in three rooms.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
Bob M.
08/2016
5.0
flooring contractor
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Holly J.
06/2014
5.0
doors, replacement windows
+ 0 more
Yes, we used Home Depot, the one in Casselberry actually. They were installed around last October. Pretty much after they were installed, I haven't seen them since. They are excellent windows, I love them. I do need to call them back to do a couple of things but it is just pretty simple like the screen isn't sliding right on a sliding door but I just need to make the call. It was around 17000 or 18000, entire house. Yes, they did quite a bit of work and it was badly needed. They were very much on time and very diligent about their work. They were good at what they did the contractor that they used to do it. The sales man was very, very good as well, very informative. I was very surprised. The price, I thought it was fair, I did the whole house. I always think that things are too expensive now a day’s anyway. They responded. Yes, I would use them again in the future, definitely. The manager of the store is Audrey, he is very nice, very good, very helpful, informative. If he doesn't know, he finds out.
Description of Work: We had them do windows and doors.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$17,000
Joy C P.
03/2012
4.0
home improvement stores
+ -1 more
unknown
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$400
DUAINE I.
01/2008
5.0
countertops, home improvement stores
+ 0 more
Initial contact at Home Depot (Terri J.) was great with every aspect of the in store process. The subcontractor arrived 1 week later for appointment to do final measurements. The measurements took about 2 hours and covered every aspect of the job. David A. was very knowledgeable and professional & actually made wood templates so there's not much room for errors. David found we had "drop edge" tops which was not factored into the initial in store estimate. It was still "just an option" with the new tops but we chose it to keep the same look but it did add $165 to the final cost. Jarrad at their shop was great at answering some of our questions. 3 weeks later, the installers arrived with 3 pieces of premanufactured tops. Removals took about 2 hours and installation was about 3 hours. The guys worked fast, professional & were able to answer all of our questions. Tops looked great-Fit Perfect. My 2nd home improvement project with Home Depot that went rather well. I'm impressed.
Description of Work: Removal of old and installation of new 54 sq ft "Premium Grade" Wilsonart Kitchen countertops, bar and backsplashes. We chose Home Depot because we felt comfortable with their long term warranty, if needed, one stop shopping & large selection, price about the same as others and they were running a 10% off promotion. The price above is after the 10% off.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,389
DUAINE I.
01/2007
4.0
doors, home improvement stores
+ 0 more
Everything went pretty good.
Description of Work: Purchased and installed a custom ordered 3/4 oval glass door and sidelite.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
03/2006
4.0
doors
+ -1 more
THEY WERE FRIENDLY PEOPLE. THEY WERE PROFESSIONAL. THEY JUST CAME IN AND DID THEIR JOB. THEY CLEANED UP AND EVERYTHING. I HAD NO COMPLAINTS ABOUT THEM. EVERYTHING WAS IN THE PRICE OF THE DOORS.
Description of Work: IT WAS JUST TWO DOOR INSTALLATIONS.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$900
SIDNEY S.
03/2006
1.0
doors
+ -1 more
OVERALL, IT WAS PRETTY HORRIBLE. THEY TOOK OUR OLD DOORS, AND THEN THEY REALIZED THEY HAD THE DOORS OPENING THE WRONG WAY. THEY ADJUSTED THE PRICE BECAUSE OF IT. I HAD TO ACCEPT IT OR ELSE I WOULD BE WITHOUT A DOOR FOR A COUPLE OF MONTHS.
Description of Work: THEY REMOVED THE OLD DOUBLE DOOR AND PUT IN THE NEW ONE.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,200
03/2006
2.0
carpet installation
+ -1 more
THE INSTALLATION WAS FINE. WE HAD PROBLEMS WITH THE PAPERWORK IN THE STORE. IT TOOK SEVERAL WEEKS FOR THE PAPERWORK TO BE RESOLVED. HE PROCESSED IT WRONG. THE COLOR OF OUR BEDROOM CARPET WHEN I CAME HOME WAS NOT THE COLOR IT WAS SUPPOSED TO BE.
Description of Work: THEY REMOVED THE OLD CARPET AND INSTALLED THE NEW CARPET.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$2,500
LARA C.
03/2006
4.0
doors
+ -1 more
IT WAS GOOD. ACTUALLY THE ONLY ISSUE I HAD WAS THAT THERE IS A NECESSITY FOR AN EXTERIOR DOOR BECAUSE OF HURRICANES HERE. A PERMIT NEEDED TO BE PULLED, SO I PULLED THE PERMIT ON MY OWN BECAUSE THEY WANTED TO CHARGE TOO MUCH FOR THE PERMIT. I THINK THAT SHOULD HAVE BEEN SOMETHING THAT THE COMPANY SHOULD HAVE HANDLED.
Description of Work: I HAD AN EXTERIOR DOOR THAT SUSTAINED DAMAGE WHEN THE WIND BLEW. THE DOOR WAS WARPED ON THE BOTTOM AND WOULD NOT CLOSE, SO THEY HAD TO REPLACE THE WHOLE DOOR. THE $400 DOLLARS INCLUDES THE COST OF THE DOOR AND THE INSTALLATION.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$400
STEPHANIE J.
11/2005
4.0
custom cabinets
+ -1 more
THEY DID NOT HAVE MUCH OF A SELECTION, BUT HAD TWO DESIGNS THAT WOULD MEET OUR NEEDS. THE INSTRUCTIONS FOR INSTALLATION WERE SIMPLE AND EASY TO FOLLOW.
Description of Work: WE REPLACED THE CABINET THAT GOES OVER THE TOILET AND ATTACHES TO THE WALL. WE NEEDED A CABINET THAT WOULD HAVE SHELVES AND A PLACE TO HOLD TOWELS.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$75
EVAN G.
09/2005
5.0
carpet installation
+ -1 more
THE CARPET INSTALLERS WERE ON TIME. THEY WERE FRIENDLY, BUT GOT RIGHT DOWN TO THE BUSINESS AT HAND (WHICH WAS REMOVING THE OLD CARPET, THE PADDING AND INSTALLING THE NEW CARPET). I WOULD UTILIZE THEM AGAIN.
Description of Work: I WENT TO HOME DEPOT TO PURCHASE A CARPET FOR MY LIVING ROOM AND HALLWAY AREAS. THERE WAS A WIDE VARIETY TO CHOOSE FROM. I WAS ABLE TO SET UP AN APPOINTMENT TO CONFIRM MEASUREMENT PRIOR TO INSTALLATION.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Doors,
Hardware & Home Improvement Stores,
Carpet Sales and Installation,
Appliance Sales and Installation,
Windows,
Flooring Sales and Installation,
Countertops and Backsplashes,
Cabinet Making,
Cabinet Refacing and Refinishing
FAQ
HOME DEPOT is currently rated 4.1 overall out of 5.
No, HOME DEPOT does not offer free project estimates.
No, HOME DEPOT does not offer eco-friendly accreditations.