Gembecki Mechanical Services Inc

The whole team at Gembecki was on top of it from day one. Starting with getting a quote the front office was quick to respond and very flexible in scheduling a time for someone to come out and give me a quote for replacement. Ron was great about keeping in communication to ensure i knew what was going on in the process. The day before the install Marsha in the front office called and described exactly what would happen during install and detailed what we needed to do to complete the rebates from our energy company. On install day Barry and Daquan were on time and got to work immediately. The work they did was phenomenal, They took the extra time to clean up some wiring, plumbing, and insulation issues that were left by the last company to install an AC at the residence and this shows in the end result. Beyond the AC install work they did a great job at cleaning up after themselves and left the area as clean as it was when they started. After about a month the new A/C has had no problems and is doing a great job at keeping the house cool. I have nothing but good things to say about the Gembecki team and highly recommend them for HVAC work.

After interviewing 6 different HVAC companies over a period of 2 weeks to install a NEW HVAC system at one end of our house, I finally decided to hire Gembecki Mechanical to do the installation. I was guaranteed by the estimator Ron Ward that I would be 100% happy with their installation of my NEW Trane HVAC system. Last Friday the Gembecki installers came and tore out my old system and installed the NEW Trane system. They arrived at 9am right on time and they finished the basic installation by 7pm. They were very nice guys and worked hard during the tear out and new installation. They were not slackers. I decided not to babysit them but rather leave them alone to do their job, as they are Professionals. That was my big mistake. When they finished at 7pm, they told me that they still had a few things that needed to be finished on another day. Being a Friday, I expected they would come back first thing Monday morning and finish the job. They did not. They came back Wednesday morning to complete the installation. When the work was finished, I had COLD air. But, the work they did and the decision making they did was sub-standard in many ways and they did not meet my expectations. Without going into many details, I was not happy with the installation. When asked by Ron and Marsha, if I was happy with the work, I told them both "No", I wasn't happy with the installation and they did not meet my expectations, installation wise. Does the system work and provide COLD air? YES, it does work well and the air is COLD. The the workmanship and decision making was not so great, as I was promised. In the end, the Gembecki Team were very very nice people, and I believe that they are extremely HONEST. But if you are looking for a good HVAC installation, you might want to look for another company. I now regret hiring them, but what can I do now? What's done is done. I hate writing a negative review about nice people, but I have to be honest to other home owners who are needing a NEW HVAC system installed. If an OK job is good enough for you, then Gembecki Mechanical should be considered to do the install. But if you want a top notch installation of your NEW HVAC system, you might want to find another company to do the install. I would rate my Gembecki installation a "C", FAIR. It's now installed and I have to live with it until the next time. The system works and the air is COLD. I WILL use Gembecki to do the preventative maintenance, as they gave me a 10 Year on parts and Labor Guarantee. I trust them to service the NEW unit as well as our other HVAC system, a Lennox 4-5 Ton system. But I regret having them do the NEW Trane installation. Perhaps they have other installers who do better workmanship? That may be. I just wasn't happy with the workmanship of the guys they sent to my house. I hope this review helps other home owners. I honestly wish I was writing a more positive review about Gembecki Mechanical. They seem honest and they are nice people.

They have been excellent and reliable. I have MS and I cannot be without air conditioning. They are excellent with getting out here right away to get our AC fixed. They call us in the spring and the fall to schedule coming out. We would highly recommend them and we will use them again.

They always do what they say they are going to do. They are on time, their work is exceptional and they are very neat and clean up after the work. They are the best. They are a little bit more expensive but the quality of the service is well worth every extra cent.

very well on a challenging install in a difficult to access and limited space attic area.

It went great. No issues or problems. Nice guy. I'd use them again.

I had to go to their office and meet with the service manager. I told him I though Gembecki should have told me I needed to replace my AC several thousands of dollars before we reached this point. After the Service Manager spoke with the owner they credited me with enough money so that my total outlay was what a new AC cost. They did the right think but I had to push for it.

On Time and courteous. They are our "Go To" for A/C issues

no issues - not positive about the date or price but I'd use them again. seemed to be straight-shooters with options, price, etc.

Our home is 1,030sq ft and was built in 1972. When we bought the house, we were told the HVAC was around 20 years old, and would eventually need to be replaced. Our energy bill was very expensive due to this ancient AC and old, inefficient duct work. It was expensive and yet our house wasn't actually getting or staying that cool. We got quotes from 3 different companies, including Gembecki. Price was not our only consideration, we were looking for a company that made us feel comfortable, had a reasonable price and had great customer service. While the other two companies were very nice, Gembecki is the main company that didn't obviously try to oversell us on more of a solution than we needed. George came to our home and did the estimate. He didn't needlessly upsell us on anything, and gave us a quote to fit our simple home's needs, a new HVAC system, one new air drop and new ducting. This made me very comfortable, because some of the other companies wanted to install additional systems, and extensively change things in our home. George was great at explaining everything in a way that we could understand, as this is our first home and we knew very little about air conditioning. The installation was estimated to take two days, and that's exactly what it took. On the first day of install two very respectful, efficient and skilled workers came to our home. The first day they replaced all the old ducting. They were kind enough to install in a way that allowed us to have AC over night. They were also very thoughtful and replaced the AC vent that was closest to my foster doggie's crate, last, to ensure he had air conditioning as long as possible during the day. On the second day the same two workers arrived and installed the new HVAC. I would highly recommend this company. They were honest, professional and did a wonderful job.

They assessed the situation and made recommendations. We took the option for the heat pump system as we had no ducts in the house and no way to put them in the house since we have a flat roof. So we eliminated the huge and noisy window unit in favor of a the quiet and efficient heat pump system that should reduce electric costs up to 30%. This also eliminated the need to use the ancient and fire hazard wall heating units. The team that did the install was great including removing the old huge window unit. We are very happy campers.

Excellent work. They are great people to work with - very customer centered.

Really disappointed on how their 24 hour service handled my phone calls. Had Gembecki repair my upstairs unit this past summer and am having same issue with it again. Called their 24 hour service 3 times. The first 2 times no one called me back. After the 3rd time. the operator called and put me on hold to make sure that he could connect me to a repairman. After finally talking with a repairman, he told me that someone would call me right back to set appointment for first thing in the morning. Several hours later NO call. Had to use a competitor, who immediately answered and set up an appointment for first thing in the morning. Customer service is crucial to me.

Repairman was able to come out the same day that I called. He arrived within the promised window of time. He was able to diagnose the problem as an electrical short near the outdoor unit which in turn damaged the thermostat. He repaired the short and replaced the thermostat all on the same visit. I am happy with how quickly they were able to send someone out and fix the problem. The only issue I had with this service is that they charged me $160 for a simple non-programmable thermostat that can be purchased online for $35. When I brought this to their attention, they declined to do anything about it.

It did not go well with Gembecki making at least five visits to the house to work on the AC. They made it clear that the warranty company was in the business of repairing not replacing. From 7/22-8/31 the AC never worked for more than 48 hours. They took pictures to send to the company for a buy out, but when Old Republic contacted me there was a totally different story.

Great. As usual, they were prompt, professional and proactive. John, the technician, took time to discuss our 2 systems and was communicative and friendly.

Very well. We have a complaint about one of the units. Gembecki is working it - manufacturing defect. Great service.

Excellent job and very knowledgeable. Answered all my questions in a very professional manner.

My thermostat was going bad so i used my home warranty Global Home and Gembecki called the same day, they came out the next day i let them know to schedule a later call since i was at work and they accomodated me making me the last appointment tested the thermostat to make sure, they even had the part with them and were able to replacement it on the spot. They knew they were very good and polite.

Chris Shields, with Gembecki Plumbing, installed a water softener and RO drinking water system in my house. The system was installed about 2 weeks after my signing the contract to have the work done. Chris and his Gembecki Plumbing co worker spent a day on the installation. They've done a very professional job and the RO water here is fantastic!

I felt that there was not an offer based on their Angie's list page sice they expected cash when they list all forms of payment

I have a plumbing protection plan and Gembecki was assigned to do my needed work. The office called to confirm that the technician was enoute and would arrive at the scheduled appointment time. Roger was the technician and his work was top notch. There were several issues that were found and Roger walked me through my options. There was no upselling and the work was finished to my satisfaction. I would highly recommend this firm to anyone needing plumbing services.

Did not use their service, but probably would in the future.

Gembecki has done work on my house several times. I have American Home Shield, and Gembecki is one of their providers. This company has always been prompt, courteous and done quality work. I don't know what their ala carte pricing is. I just pay the deductible, but they always have done a good job.

Over a period of about 18 months Gembecki techs came to my rental property 4 times to repair the compressor of an ancient AC systembefore it finally gave up the ghost completely. Each time they showed up on time, were very professional, explained the problem, and what they were doing to fix it. When the estimator, George, came out he arrived when he said he would, looked over the system, and explained what needed to be done. He gave me the option of just replacing the compressor or replacing the whole system. I opted to replace the whole system so he gave me a verbal quote of approximately $4600. When he called from the office to give a firm price it was $3160 including a $90 credit for a previous service call. This was about $500 less than than the advertised price of a certain discount appliance store! On the scheduled day two techs showed up about 45 minutes before the appointed time. They were very professional and quick.When the installation was complete, they explained what they had done and how the system worked. A couple of days later I got a followup call from the office to be sure I was satisfied with their work.