Water Medic Of Cape Coral

R.J. and Dominic came to do a regular water service. Very polite and friendly. They went at it and could have said "good enough", but looked the system over and replaced one of the switches for me. They could have just left but didn't. I consider that pretty exceptional, especially during summer, and they could have just called another tech to do it. I will be a long time customer with people like that looking out for me.

Dominic did a great job! He answered all my questions and anything he could not answer the office did. I would recommend a whole home RO system installed and maintained by them for sure.

WM installed my RO system in 2011 and I have been a yearly service maintenance customer since then. Their price is reasonable, and they never fail to show up promptly if I have an issue with the system. Plus monthly inspection, filter change, inspection and adjustment if needed.

Johnethan at Water Medic came immediately after we called and quickly diagnosed that the ants caused the contacts in the well pressure switch to melt. Johnethan began right away to repair the damage and the water system was restored. Been using Water Medic for ten years, as they provide immediate service.

Water Medic Is the best! Service was on the same day, tech was professional and went out of his way to make sure it was the right fix. THANK YOU COLT!

Excellent; exceeded my expectations. Water Medic is extremely competitive on their price and they stand by their work. Brian and Darel have been very professional, we are very satisfied with the price and the work they have done. We highly recommend them.

Water Medic is one of the best companies we have ever dealt with and they have the best people. Both Tony who initially showed up to evaluate our problem and Justin who did the repair are fantastic. They are courteous, helpful and knowledgeable. Dealing with Watermedic as a company is unbelievable. They are honest, have really fair prices, are conscientious and are very service oriented. Love doing business with them. Thank you all at Watermedic!

It's been going very well. I don't even have to be here when they do the work. They are very reliable and I always recommend them to anyone looking for a pool service company.

Fantastic. Was installed with in 6 hours of them coming out to diagnose the issue.

Very dissatisfied! I felt they took advantage of my lack of knowledge of the well system as they replaced a pump twice in a period of a three year time. They also replaced numerous parts costing me thousands of dollars. Once I called another company for a second opinion, who diagnosed the problem as a bad air tank. This tank was the same tank that was on my system that water medics had serviced during that period of time, of which they did not replace, however replaced every other part instead. To add insult to my poor experience, when I called the office and spoke with the dispatch the young girl was extremely rude, her tone condescending and she argued with me continuously making me feel that I was stupid and that I did not know what I was talking about. However, the new water service company who portrayed professionalism and confidence in their knowledge of the well system had explained to me exactly was NOT done right previously so therefore the knowledge I was trying to discuss was a professional opinion, not my opinion in which she argued with. I would encourage anyone using water medics to also get a second opinion before allowing them to service your water system.

Colt did the installation and the new unit eliminated the hydrogen sulfide smell. System was tuned up with optimal pressure in the pressure tanks and now operates like new. Highly recommend Water Medic for all your water needs/problems.

I called Water Medic last week to see if they could replace the filters in my R/O system. The system is a Culligan system and they told me that they could not get filters for Culligan systems as they are proprietary. I was able to find some replacement filters on Amazon and ordered them. I set up an appointment with Water Medic to come out and replace them. An appointment was set up for 8/2/2016 between 12:00 and 2:00 pm. Jeremy arrived at 12:45 pm and examined my system. He told me that the tank was no longer any good and would need to be replaced. As the system was 8 years old, I decided to replace the whole thing for a cost of $520. I didn't want to spend the money but the taste quality of the City water in Cape Coral Fl is so poor that I decided I needed to do it. It took Jeremy a couple of hours to install the new system which included 2 new faucets. He was very thorough and did a meticulous job. It's good to have great tasting water again. I would definitely recommend Water Medic for this type of service.

Jeremy arrived as scheduled, changed all the filters and sanitized the system. The entire process took about 2 hours. He also tested the water from our water softener. Everything was fine.

We called Water Medic on a Friday as the water was not being replenished in the white tank, and they gave us things to check to determine that the well pump needed to be replaced. They also came out Friday to verify that the pump needed to be replaced. First thing on Saturday, two men started to work by pulling out all of the pipe and the old pump. They then put a camera down the well to determine the depth for the new pump. Diligently completing the job, they finished with putting chlorine down the well to clean out all the pipes which came through our faucets too. This was to clean everything. What wonderful service we have always had with Water Medic! Additionally, four days later our float quit working, so they replaced it the same day and only charged us for the part since they were just there on Saturday. They are the best.

I was very happy with the service. The gentleman that came out to find the problem explained every thing he was doing to me, and how it should work. When it was determined I needed the new pump, he called to see when they could get someone out. Richard re-arranged some other work since we didn't have water at all. They came out and we had water by the end of the day. I would recommend them to anyone.

We had just put in new landscaping and when it all began to look pretty sad by weeks end, we realized that our well sprinkler was not working. We called Water Medics, who even tried to help me troubleshoot over the phone, but when that failed, made an appointment for the very next morning. Bobby arrived on time and went right to work. He knew immediately that it was a pressure switch and replaced it. Our sprinkler is working great, and I have added Water Medics to our go-to list on the fridge for home repairs. It's a great feeling when you know that you have found an experienced and quality business here in SWFL.

We use their monthly salt service ($49) so we don't have to lug heavy bags of salt around. We have had several problems with our water (our equipment is old), and each time, they have stayed on the phone with us and tried to work out the problem so they didn't have to send a repairman.

They were on time. Spent some time testing my water and giving diff solutions to my water problems at no charge. They gave an estimate and came back within the week to do the work. The gentleman that came back was very polite and professional looking. There was no pressure sells gimmick and didn't push any service that wasn't needed at the time.

They have had to do a lot of work since I bought the house in 2012. But they are always punctual, friendly, professional, thorough...cannot complain about a thing.

Initial review, estimate, and thorough explanation were delivered in a very professional manner. Monthly servicing was also very well done. Their pricing was competitive with others, but their professionalism was unique.

We are in a different state but when we are away or there water medic has served us well. For maintaining or repair we can count on them. I am here now and everything is working perfectly.

Quick and very professional. Service was superior and technician was very pleasant and knowledgable.

Colt was very helpful and the rebed worked great, also he fixed the water pressure as well. He was on time and very professional.

Emailed for estimate late evening after business hours. Got response back early AM saying they could be out that morning between 10 and 12. Technician, Mike showed up just before 11AM checked pump and it was burned out. Explained what needed to be done and gave 2 options to replace and the merits/demerits of each fully and their warranties. No pressure to chose the more expensive. I was very impressed and went with the slightly higher with the longer warranty. I asked when the job could be done and he said now. He had everything needed to complete the job and was done and cleaned up by just after 12PM. I would gladly use them again and highly recommend to anyone needing their services.

Highly recommend - Woke up this morning to no water running water in the house. After checking some basic mechanicals it appeared to be a well pump issue. Contacted Water Medic based on Angies list reviews - over the phone they tried to resolve the issue free of charge by walking me through checking on some usual \ easy to fix solutions. It ended up being one of the easy fix solutions and everything was working correctly. I still asked them to perform a service call to replace some worn down pressure switches. Very responsive and able to send someone out within two hours. They replaced only the parts required for preventive maintenance from this happening again without trying to upsell on the high dollar items( i had another company here 6 months ago who were unprofessional, unknowledgeable, regarding a well sulphur issue and ended up fixing the problem myself because all they tried to do was upsell me on a completely new water system for $4000 when i fixed it myself for $300 - whirlpool house filtration tank from lowes). The job performed by Water Medic was clean and professional. I would recommend and use their services again.