Tru-Clean Surface Care

Carpet Cleaning, Oriental Rug Cleaning, Upholstery Cleaning,

About us

Angie's List Super Service Award Winner for eight-years-in-a a row. Tru-Clean Surface Care is a family-owned, environmentally responsible carpet, tile, stone, and upholstery cleaning company serving all of Lee, Collier, and Charlotte County. Our technicians are certified by the world's most respected certification body for textile professionals, and our cleaning solutions are allergen-free and safe for small children and pets. We offer one of the strongest service guarantees in the industry and strive to ensure that our clients are "thrilled" and not merely satisfied with the quality of our services. Tru-Clean Surface Care is a Certified Firm with the prestigious Institute of Inspection, Cleaning and Restoration Certification (IICRC), the world's most respected certification body for textile professionals, and the international Carpet & Rug Institute (CRI). We are A+ rated with the Better Business Bureau, A surpHaces Certified Stone PRO, and a Stone PRO Certified Professional. Our services include carpet cleaning, tile and grout cleaning, upholstery cleaning, leather cleaning, dryer duct cleaning, grout color sealing, Oriental and Persian rug cleaning, travertine, marble, granite, limestone, and terrazzo cleaning and polishing, mattress cleaning, and pet urine treatments.

Business highlights

19 years of trusted experience
LGBTQ+ Friendly
Eco Friendly

Services we offer

Carpet, tile, upholstery and leather cleaning. Oriental, Persian, Turkish, wool and silk rug cleaning. Restorative tile and grout cleaning. Allergen-free mattress cleaning, pet urine treatments, natural stone cleaning, marble, terrazzo, travertine, granite and limestone cleaning and polishing, dryer duct cleaning, grout color sealing.

Services we don't offer

Ask For Details

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10% off regular pricing



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9236 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
3%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 51-236 of 236 reviews

Mari Ann P.
01/2017
5.0
carpet cleaners
  + -1 more
Amazing! I cannot say enough about the awesome job Justin Derange did with spots that had been on the carpet for years (prior to our purchase 5 years ago). The spots are gone and the carpets look brand new. My only complaint is that there isn't a Tru-Clean Carpet in Indiana. I would highly recommend Tru-Clean to everyone.
Description of Work: I had three rooms (carpet) cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Tru-Clean Surface Care
Thank you very much for allowing our company the opportunity to show you our very best and I have shared your comments with Justin. To say he stuck his chest out a little bit when hearing your comments is an understatement. Our technicians are very conscientious about the services we offer clients and I am appreciative of you taking the time out to recognize our technician. If we can ever be of service in the future please do not hesitate to give us a call anytime. We have a lot of "snowbird" clients from Indiana and if we ever contemplate a second location, your great state is certainly on the list. :-) Troy Lusk

BARBARA M.
12/2016
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Dan did an excellent job on our sofa. He arrived on time and was very curteous and went over what he was going to do before he started. We have several dogs and the type of fabric on the sofa sort of "grabs" everything and I wasn't sure what he'd be able to do with it. This was the first time we had the couch professionally cleaned and it practically looks like new. We were impressed and will have them out again. Thanks!
Description of Work: Cleaned a 10 yr. old fabric sofa

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Brenda D.
12/2016
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Dan was the most impressive person. Professional and cared deeply that everything came out perfect. I never expected it to look new and I am happy to say it really does look brand new!!!! I would call them again for sure. I would recommend them to my best friends and family.
Description of Work: I had 2 chairs, a white couch (sunbrella material) and a indoor/outdoor carpet plus two guest bedroom carpets. I had pet stains that I thought would never come clean. It is the best clean I have ever ever had!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$435

Abbie P.
11/2016
5.0
carpet cleaners
  + -1 more
Extremely well, looked almost new...again
Description of Work: 3 rooms of very old, carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Alicemae M.
10/2016
5.0
carpet cleaners, ceramic tile
  + 0 more
I was impressed by Troy when I made the original appointment. Then we had to change that appointment with fairly short notice and Troy was very accommodating. Today Dan arrived to clean our carpets (living room, dining room, two bedrooms and large hallway) and the tile in two bathrooms and once again we were very impressed by the quality of work and the professionalism of Dan. Dan arrived a bit early which was great, explained what he would be doing and completed the job with excellent results. We would not hesitate to high Tru-Clean again!
Description of Work: Full house carpet cleaning plus tile in 2 bathrooms

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Blake M.
09/2016
5.0
carpet cleaners
  + -1 more
Company and technician were great to deal with. Job well done.
Description of Work: Carpet cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Scott B.
09/2016
5.0
carpet cleaners
  + -1 more
Service was excellent and Dan was very professsional. I would highly recommend this company. Customer service representative was attentive and able to quickly schedule service during a time and date requested.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

rosemary S.
09/2016
5.0
upholstery cleaning
  + -1 more
He arrived right on time and the job he did was wonderful. Our sectional looked fantastic and smelled great. He was very thorough not missing any part. The material also feels great. We definitley noticed a difference and will be sure to use them yearly to clean our sectional.
Description of Work: We used Tru Clean to clean our large microfiber sectional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$194

J S.
09/2016
5.0
carpet cleaners, ceramic tile, upholstery cleaning
  + 1 more
It went well. Two-person crew was prompt, professional, courteous, easy to work with. Quality of work was very good. All told, Tru-Clean did a very nice job. One minor glitch involved accidentally breaking off the hose bib when first attempting to attach their hose. However, owners did everything possible to make it right. Paid for the plumber and offered to double the Angie's List discount as a goodwill gesture. Re-scheduling was done at my convenience.
Description of Work: Carpet, tile (1,500 sq. ft. or so) and upholstery cleaning (one love seat and two matching easy chairs)..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Dan S.
09/2016
5.0
carpet cleaners, upholstery cleaning
  + 0 more
We had Tru-Clean clean our carpets about a year ago and they did an amazing job! This week, we had them out again and they cleaned the carpets as well as the furniture. We are once again extremely pleased with the professionalism and quality of work. We were very happy with Ed Rodriguez last year that we asked for him again this year. Ed is very knowledgeable, courteous, professional and great to work with. We highly recommend Tru-Clean Carpet!
Description of Work: Carpet and Furniture Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pat G.
07/2016
5.0
carpet cleaners
  + -1 more
This company is great. Right on time and did a great job. I will definitely use them again.
Description of Work: 4 rooms carpet cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gretchen A.
07/2016
5.0
oriental rug cleaning
  + -1 more
Excellent! Very knowledgeable staff. Picked the rugs at home on time and brought them back on time. Discovered additional problems with the damaged rugs, educated us, offered alternatives and provided additional cost. Carpets were clean like new, no damage to the color, shape or the carpet itself. Professional, knowledgeable, prompt, and cost effective - what a great combo! Thanks guys!
Description of Work: Cleaning of three oriental rugs that were water damaged years ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Gail P.
06/2016
5.0
carpet cleaners
  + -1 more
Tru-Clean was professional and accommodating beginning with my first phone call and ending with Fil leaving our home after the services. Our carpet came out very clean and they did their best to get the pet accident odor out of some small areas. Since I could still smell the pet urine after the first enzyme treatment ( only while I was on my hands and knees with my nose near the carpet) the owner was more than accommodating in having a team member come out the next day. I can't say enough about this wonderful family owned company! They were honest and truly cared about doing everything they could to correct the issue.. free of charge. Fill worked so hard re-applying the treatment and vacuuming it up. He was amazing! In the end...they were able to get the odor out of the carpet and padding but unfortunately .. what I still detect " close up" is a dog accident that has been "absorbed by the wood." This is a different situation. I am very thankful it's not detectable by just walking in the area. The good news is that they were able to give me a couple other options at a reasonable, additional charge which would take care of my issue :) I might consider these options if the odor becomes noticeable by walking in the room. I will end by saying...if you are looking for a wonderful company who truly cares... who gives their all to make you happy...who is completely knowledgeable in carpet cleaning... and honest....look no further. I will not hesitate to call them again! I am also happy to hear that they offer other services including tile cleaning/sealing. Thank you Tru-Clean for caring so much about your customers!
Description of Work: Cleaned carpet in 3 bedrooms, closet, and hall

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$323

TIM O.
05/2016
5.0
carpet cleaners
  + -1 more
A very nice young man arrived on time. Inspected the carpet. I suggested the enzyme treatment be added due to pet stains and he agreed. The cleaning went very quickly and the carpet (light beige in color) really cleaned up well. No signs of any pet stains remained and the high traffic areas looked as clean as the rest of the carpet when he finished. Great improvement in the appearance of our carpet. I would definitely use them again. Good job.
Description of Work: Cleaned carpet including pet stains in three bedroom and hall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$164

Kenneth B.
05/2016
5.0
carpet cleaners
  + -1 more
After checking out several carpet cleaning companies and reading the reviews, I decided to hire Tru-Clean. My carpet was badly soiled with black spots in multiple areas. On the day of the cleaning the technician showed up on time and was courteous and professional. Dan is obviously an individual who cares a great deal about doing a good job. He did a walkthrough prior to doing the actual job. He was very meticulous and went over some areas several times. This company is quite fortunate to have an individual who is willing to make the extra effort to get a job done right. His attention to detail was exemplary. When he was finished, the results were outstanding. The carpet looked brand new! I will definitely hire them again; and have recommended them to friends and family.
Description of Work: Cleaned 3 rooms of badly soiled carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Claire D.
05/2016
5.0
carpet cleaners
  + -1 more
They were punctual, professional, friendly, and fast! Great for anyone with pets!
Description of Work: Carpet Cleaning, Pet Urine Removal, Protectant

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

JAMIE H.
05/2016
5.0
carpet cleaners
  + -1 more
it went fantastic. all 3 rugs came out looking like new. the service man that came was outstanding. also did another family members home . they also came out looking like new. rugs were 15-20 yrs old and look like new... we will be calling tru -clean from now on. I will be trying them shortly for tile and grout on my floors. grout looks brown should be white. I have convidene they will also be outstanding. thanks tru-clean
Description of Work: we had 3 carpets cleaned. one was really soiled. (had an older dog that use to slide under the bed). we thought we would have to replace the rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Richard B.
05/2016
5.0
carpet cleaners
  + -1 more
Fil was very personable and professional. He gave me a quote to clean my tile at a later date. I will use tru-clean again.
Description of Work: Fil cleaned a sofa, a Murphy bed love seat, a chaise and one room of carpeting. Scotch guarded the loveseat and carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

elizabeth T.
03/2016
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
the gentleman cleaned all the rugs throughout the condo. even got up the rust stain near the front door that I thought would never come up. things look great and I will be calling them again for my mother's condo soon.
Description of Work: rug cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Jean B.
03/2016
5.0
carpet cleaners
  + -1 more
They are certified and trained professionally on cleaning carpets. They use truck mounted equipment. They were prompt, thorough, and terrific. I am using them again.
Description of Work: I have two rooms that needed carpet cleaning. They did one room, and they are going to come back to do the other so I can move the stuff in another room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

randy A.
02/2016
5.0
carpet cleaners
  + -1 more
came on time, explained everything....wonderful job!
Description of Work: cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Linda S.
02/2016
5.0
carpet cleaners
  + -1 more
The carpet technician was prompt, courteous, and did a thorough job explaining what he wold be doing, what we should do to ensure carpet drying well. He also ensured that we inspected and approved of his work when he finished the job. I would highly recommend this company to anyone and will definitely call them again when our carpets need cleaning!
Description of Work: Cleaned 4 rooms, hallway and stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Jo D.
01/2016
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Phil called and said he could come by earlier than the scheduled time. I was happy to have him come earlier and get the ball rolling. He really listened to my concerns and addressed the problem of the dog's accident on the rug. He was professional, polite, and very nice. He was also willing to come through the front door for most of the house, then the garage for the rugs in the garage and near the kitchen door. He was very accommodating and I truly appreciate him working with me on that. I think he did a wonderful job on the carpets. I was also pleased with how quickly they dried. Other companies have left the rugs wet for hours and hours. I would definitely use Tru-Clean again.
Description of Work: Phil cleaned my carpets and a section of an oriental rug and a hallway runner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Leslie K.
01/2016
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Troy was very responsive and clear with all of his communications with me. They were always prompt and professional. We had a small "hiccup" during delivery but Troy sent his crew out to take care of the issue without hesitation. I would highly recommend them and will use them in the future.
Description of Work: Tru clean picked up, cleaned and deodorized my area rugs then delivered them upon completion.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Donald D.
01/2016
5.0
carpet cleaners
  + -1 more
Arrived on time, began to work in a professional manner, they removed stains in one bedroom. All the rugs look great, total job time was about two hours. Already planning the next job for the kitchen. Would recommend highly.
Description of Work: Cleaned two up stairs bedroom and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Contact information

941 Country Club Blvd Unit B, Cape Coral, FL 33990

http://www.trucleansurfacecare.com/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 3:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Oriental Rug Cleaning,
Upholstery Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
Mattresses,
Dryer Vent Cleaning,
Marble and Granite

FAQ

Tru-Clean Surface Care is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 3:00 PM

Tru-Clean Surface Care accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Tru-Clean Surface Care offers free project estimates.
Yes, Tru-Clean Surface Care offers eco-friendly accreditations.
No, Tru-Clean Surface Care does not offer a senior discount.
No, Tru-Clean Surface Care does not offer emergency services.
Yes, Tru-Clean Surface Care offers warranties.
Tru-Clean Surface Care offers the following services: Carpet, tile, upholstery and leather cleaning. Oriental, Persian, Turkish, wool and silk rug cleaning. Restorative tile and grout cleaning. Allergen-free mattress cleaning, pet urine treatments, natural stone cleaning, marble, terrazzo, travertine, granite and limestone cleaning and polishing, dryer duct cleaning, grout color sealing.
Ask For Details

Contact information

941 Country Club Blvd Unit B, Cape Coral, FL 33990

http://www.trucleansurfacecare.com/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 3:00 PM