All in excellent work. He was an honest guy. Rebeca was very administrative person. They gave you the information you needed. He was a transparent guy. Everything he did was just first class.
Description of Work: He had to replace pool pump and repaired some issues on the pool and hot tub.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Response from Ted's Pool Repair & Leak Detection Inc
Thank You [Member Name Removed]... Always a pleasure working for you!
Moe and Linda W.
09/2019
5.0
pool cleaners
+ -1 more
They did a great job of unplugging our clogged pool skimmer. Retrieved a piece of her garden hose and a terrycloth pool hat. Yea got Ted!
Description of Work: N/A
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Ted's Pool Repair & Leak Detection Inc
So glad Ted was able to get your line unplugged for you. We appreciate your business Linda!
Johnny F.
05/2015
2.0
pool cleaners
+ -1 more
unknown
Description of Work: Did not return phone calls
Rating Category
Rating out of 5
Joseph J.
01/2015
2.0
pool cleaners
+ -1 more
unknown
Description of Work: Submitted proposal then wouldn't communicate from that point. Probably got in over their ability to do my job. Doesn't return phone calls or emails. Moved forward with another company. Job was completed by the other firm.
Rating Category
Rating out of 5
quality
2.0
punctuality
2.0
Bruce F.
05/2014
5.0
pool cleaners
+ -1 more
Our pool needed resurfacing as well as a leak on the return line dectected and fixed. Tedand quot;s evaluation included suggestions to increase deck space by moving the hand rail for the steps and modify the pool in the ladder area in the deep end. All of these made sense to do while the pool was was being resurfaced Because none of the other contractors we interviewed came up with these suggestions, we decided to have Ted do the whole job. Teds is a family run business, so communication is often on a next day basis. Once we understood that, things went very smoothly. Ted met all deadlines and helped with the additional projects of replacing all valves and converting the pool to a salt system. Ted was a pleasure to work with and all his workers were courteous and professional. We are extremely pleased with the end result!
Description of Work: Pool Resurfacing, remolding, replacing waterline tile, & leak detection & repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,500
Sharon M.
04/2014
1.0
pool cleaners
+ -1 more
Ted assured me that it would be no problem and quoted me a price, but said that he was very busy. I was okay as long as it could be done by March 25th which he said was no problem. I hadn't heard anything, so I called him and left a message, but another man returned my call from Ted's. He said that he would set me up, but I was going out of town and wouldn't be back until the week before the 25th. He said it was no problem, set me up for Thursday and be done by Saturday. I have heard nothing from them since.
Description of Work: I have a leak in my spill-over pool spa.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Leigh O.
02/2013
5.0
pool cleaners
+ -1 more
Ted came out and evaluated the pool. Determined which area he thought was loosing water. Had us test the theory by allowing the pool to drain. Ted then came back out and totally replaced the skimmer box and fixed the concrete around the skimmer. This took two trips because he took the time to fix it the proper way and to allow for the concrete to set. When he was finished, the pool no longer leaked and the area was fixed and pavers returned perfectly in place.
Description of Work: Diagnosed and fixed pool leak.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$1,050
James S.
12/2012
5.0
pool cleaners
+ -1 more
Called Ted's Pool Service. Set up the appointment with Rebecca. Ted and Charlie arrived on time, took care of the problem. His work was clean and professional. Definitely will recommend him to friends and neighbors and if the occasion arises will use him again.
Description of Work: Ted located the pool leak within minutes & repaired a leak in the skimmer compartment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Thomas F.
09/2012
5.0
pool cleaners
+ -1 more
Trustworthy capable of any water job
Description of Work: Ted is checking on parts availability right now and whatever he reccomends we will do he is very qualified
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David C.
06/2012
5.0
pool cleaners
+ -1 more
Great
Description of Work: Ted came over and told us what the problem was but suggested that rather than him fixing it, he would tell how to do it.....no charge.....which is what we did. Ted is very knowledgeable, friendly and not just out to make a buck. He was hugely helpful and when it comes time that we need help, we'll call on him!!!!!
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Elizabeth W.
09/2011
2.0
pool cleaners
+ -1 more
Ted came out in early August, charged me $200 for leak detection even though I told him exactly what was leaking. He did not repair the leak. I've had other leak detection agencies look at my skimmer and they did not feel they could, in good conscience, charge me the full charge, since they didn't have to find the leak. Since Ted has an AngiesList and quot;Aand quot; rating, I continued. I knew I needed a new skimmer and he have me an estimate of $700 - $900. He sent me a proposal, which I signed and returned to him on 8-17. Since summer brings rain, which is not conducive to concrete work, he could not give me a date as to when he could do the work. I completely understood this. I received a phone call from his office last Friday, 9-9-2011 saying that I'm on the schedule for today, Monday 9-12. She could not commit to a time but told me that she would call me around 9:30 and let me know when to expect him. She never called. At 10:30 I phoned his office, received voice mail, left a message and received a call back saying that he was not going to make it today. I found this very unprofessional. When you call his office you never speak to a person. A message must be left. Please keep this information in mind when dealing with this company.
Description of Work: Needed to have my pool skimmer replaced.
Rating Category
Rating out of 5
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0
$200
Response from Ted's Pool Repair & Leak Detection Inc
The customer was advised of the $200.00 leak detection charge when she called into our office. She approved the charge and a leak detection was performed. If other companies already worked on their pool and located the leak, why would she have needed to call us; or even approve our leak detection charge? The skimmer had been gobbed with putty by previous companies. Ted showed Ms Warner where the leak was and she was at this time very pleased that he located the leak around the previous repair. Ted could not make it on Monday unfortunately and advised the customer that he would be out in the AM next day. She was not happy with that and canceled her contract with us for the repair. Sometimes messages have to be left due to we are Family Owned and Operated, although ALL messages left are returned. We try to stay small so that we can give all of our customers the best possible service. Since length of time on a repair is not always known, a job may take us longer than anticipated. Ted will always give quality work even if it takes him longer to complete the job. Unfortunately another customer may have to have their day changed, but Ted will do the same for them if it was needed. We wish for all of our customers to be pleased with our company and strive to be sure that they are, but we are not perfect and do not claim to be and there are some people that we are not able to please. Unfortunately the customer seems to be one of them. We responded to this report because we want other potential customers to know that there is always another side to a story.
Barclay (Barney) B.
07/2011
5.0
pool cleaners
+ -1 more
Very well. He fixed a leak (crack) and did extra to make sure that the skimmer wouldn't leak
Description of Work: Fixed Pool Leak
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$200
Lynda M.
02/2010
5.0
pool cleaners
+ -1 more
My pool deck was a nightmare because it had been improperly done to begin with. It had sunk in various places and the pressure was casuing tiles to pop off. One ugly mess! We got several estimates for replacing the deck and most contractors wanted to take an easier way out that would not have been correct or looked right. Ted's "apples to apples price" (meaning removing the entire 2' area around the top of the pool) was significantly less than a competitor. Ted and his team did a superb job. They had an extremely clean jobsite and Ted or Sherry always responded promptly to any of my calls/emails. I strongly recommend this company to any of my friends.
Description of Work: removed a section of pool deck 4' by 28 all around pool cut out cantilever deck totally around pool and remove all debris rebuilt pool perimeter and installed tile and pool spillover regraded entire pool dect area to correct drainage installed new pool pump, replaced light
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$14,000
patrick M.
02/2010
5.0
pool cleaners
+ -1 more
Very professional work. He added an valve run off that I can use when the pool overflows in rainy season. In addition, he made excellent suggestions for my pool in the future. Ted is very knowledgeable and willing to teach his customers on the proper, yet, economical way to maintain a pool. I was highly satisfied and will definitely use him in the future.
Description of Work: Ted rebuilt a glass block wall attached to the pool and installed a water fountain.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,350
JOE G.
02/2010
5.0
pool cleaners
+ -1 more
Very pleased. This guy knows what he's doing and does it well.
Description of Work: Pool overflow not working. Found overflows and cleaned them out
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Helen K.
09/2008
5.0
pool cleaners
+ -1 more
We were losing water in our pool and called Ted. He got here the next day, checked a lot of possibilities and found the leak. While he was here he also gave us a lot of other helpful pool related advise. We recommend him very highly.
Description of Work: Checked entire pool and found the leak.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Deborah F.
05/2008
5.0
pool cleaners
+ -1 more
They responded very promptly. He also guaranteed his work. Ted, the owner, came out himself to do the work. He was friendly and professional. If needed we would absolutely use them again.
Description of Work: He came out and detected leaks in my pool. He was able to detect them quickly. He did this work last summer for us. We didn't have him repair the leaks we did that ourselves.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Laura or Mark S.
12/2006
5.0
pool cleaners
+ -1 more
I contacted Ted's Pool Repair first just out of the Yellow Pages, learned that he charged $200 flat fee for leak detection regardless if it took 10 minutes or several days. I thought that was high, so I contacted another company recommended by my house builder and learned that they charged $350 for the same service. I call Ted's back and asked when I could get him out and learned that he was a couple of weeks out because he was so busy. He came on time, started his work and had the leak detected and fixed in 1.5 hours. While he was at it he opened a second drain in the spa and performed preventive maintenance on that to ensure it also would not leak. Also while he was here he made recommendations on several other problems I had that I could fix myself. He promised to come back for free as many times as it took to get the leak fixed, but he found the only leak and fixed it the first time. He expected no payment until the job was done.
Description of Work: Company was asked to perform pool leak detection and to repair all leaks.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pool and Spa Service
FAQ
Ted's Pool Repair & Leak Detection Inc is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 10:00 AM - 4:00 PM
Tuesday: 10:00 AM - 4:00 PM
Wednesday: 10:00 AM - 4:00 PM
Thursday: 10:00 AM - 4:00 PM
Friday: 10:00 AM - 4:00 PM
Saturday: Closed
Ted's Pool Repair & Leak Detection Inc accepts the following forms of payment: Check,MasterCard,Visa
No, Ted's Pool Repair & Leak Detection Inc does not offer eco-friendly accreditations.
No, Ted's Pool Repair & Leak Detection Inc does not offer a senior discount.
No, Ted's Pool Repair & Leak Detection Inc does not offer emergency services.
Yes, Ted's Pool Repair & Leak Detection Inc offers warranties.
Ted's Pool Repair & Leak Detection Inc offers the following services: New Pool Construction, Spa Additions, Leak Detection, All Pool Repairs, Equipment Upgrades