Not happy with this company! I have been an outstanding customer who has paid my bills monthly on time. In fact they have my credit card on file to pay themselves. I got a text from the owner Dan Koehler who said they will no longer be monitoring my alarm or cameras and I had 30 days before they turned it off. They knew I was our of town for several moths but turned it off anyway putting my home at risk. Do not use this company, they obviously don't care about protecting their customers.
Description of Work: I need my monitoring service on! They texted me telling me they are turning it off for no apparent reason.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$2,500
Valerie B.
08/2016
5.0
home security systems
 + -1 more
unknown
Description of Work: The system kept coming on and making a noise. They let us know that there was a problem. He did a total restart of the system and was able to fix the problem. He did not have to do what he was thinking was going to be wrong with it because he thought it was going to be a big problem. He knows what he's doing and does a good job. He didn't charge me for something extra that he didn't need to do.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
LM B.
07/2016
5.0
home security systems
 + -1 more
It went very well. The service man was on time, friendly and professional.
Description of Work: We needed sensors replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MICHAEL M.
06/2016
5.0
home security systems
 + -1 more
It went great, The rep was very thorough. Plan on working with them in the future.
Description of Work: Maintenance on the security system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Brittany C.
06/2016
5.0
home security systems
 + -1 more
They set our home automation system where we can lock and unlock our doors, as well as control our air conditioning from our phones; we can see our cameras from our phone, so we can check on our dogs when we aren't home. The alarm system is also set up with pet detectors, so we can have the alarm on without the dog's accidentally setting it off. Their prices are very competitive and we love the system. Also, when we initially put the system in we were on a tight budget, the technician let us know of other available technology, but he wasn't pushy in his sales tactics. Also, the only people who see our files are the owner and his wife, and they're very friendly.
Description of Work: They came out on two separate occasions to look at our home automation systems.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Helen C.
06/2016
5.0
home security systems
 + -1 more
i have never had any problem with Dan . He is a gentleman and really knows his business.
Description of Work: Dan, the owner, came on time and helped show me how to change a few things on my alarm. i have a little memory problem and he was patient and even wrote out the directions for me to follow. Dan has come here on a few occasions and always looked neat and clean and very courteous.There wasnt any charge for the call.I have my system about 7 years and always tell everyone what a pleasure it isto do business with him.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Carol S.
06/2016
5.0
home security systems, home automation
 + 0 more
They do an excellent job. If I have any questions or concerns they answer them right away. If I need service or a change of information they do it right away. I am very pleased with their work and professionalism.
Description of Work: Monitor my alarm system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45
Jackie R.
05/2013
5.0
home automation, home security systems
 + 0 more
Great!
Description of Work: I was in need of a security system and contacted Dan Koehler at Security Systems Plus. He scheduled to come out right away and provided me with security options. He was very punctual, knowledgeable and professional. Security is now in place and I could not be happier with the whole experience.
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Service Categories
Home Security Systems,
Home Automation
FAQ
SECURITY SYSTEMS PLUS INC is currently rated 4.5 overall out of 5.
No, SECURITY SYSTEMS PLUS INC does not offer free project estimates.
No, SECURITY SYSTEMS PLUS INC does not offer eco-friendly accreditations.
No, SECURITY SYSTEMS PLUS INC does not offer a senior discount.
No, SECURITY SYSTEMS PLUS INC does not offer emergency services.
No, SECURITY SYSTEMS PLUS INC does not offer warranties.
SECURITY SYSTEMS PLUS INC offers the following services: Security sales, installation, monitoring. Video surveillance.