These ladies are very good at what they do. They arrived at 8 am and it is now 6 pm and they are still here shining everything. I believe they wiped every surface in this house. 3 ladies cleaned and they are all polite and they really work hard. They are coming back monthly for $130. I highly recommend this company!
Description of Work: Deep Deep Deep Clean of 2232 sq ft 4 bedroom 2 bath home. It has never been this clean since we bought this home brand new in 2006.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Lori G.
02/2015
5.0
house cleaning
+ -1 more
On time, two gals went right to work, did more than I asked and were very honest and trustworthy. I have already scheduled them to clean our new home, plus as a Realtor will have them on my Referral Businesses that all Client receive.
Description of Work: This was a cleaning for a "move out", there was extra needed with two refrigerator wiped down, fans dusted, furniture polished, floors, etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Ruth S.
12/2014
5.0
house cleaning
+ -1 more
They always do a thorough job.
Description of Work: monthly house cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$125
Carol M.
10/2014
5.0
house cleaning
+ -1 more
First time out, they performed a deep cleaning and did a great job. Now they are on a regular schedule with us after trying several other services. This company out performed the rest by way of punctuality, professionalism and quality of work. Highly recommend them.
Description of Work: initial deep cleaning and regular cleanings.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Barbara T.
05/2014
5.0
house cleaning
+ -1 more
We got them from Angie's List. They charge $100 for once a month of housecleaning and $75 if it's twice a month. They do a good job of cleaning on the whole house. The first time they came, there were three of them. They were extremely thorough. Now, it's usually two and they don't speak English. It's very difficult to communicate. That is a site problem. The last time, there's just one. It took a lot longer. She has never been to our house so there were some things that didn't get done afterwards. They did something the second time to our oven in the front and the surface came off. I couldn't tell if it's the front burner or the back burner. She got the replacement and she worked hard to get the replacement. That's very positive.
Description of Work: We used Mrs. Neat Cleaning Service for housecleaning.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$100
Sandra K.
04/2014
3.0
house cleaning
+ -1 more
Provider was contracted to clean floors and bathrooms only. Provider came into home, went through everything, put things away and we are still looking for them, broke our trash can. I was very specific about what I wanted done. Only the floors and bathrooms. They insisted on doing more. Since I was not home, my fiance didn't know to stop them. Then they charged more than agreed upon. The cleaning was fair with the kitchen looking very nice and the bathrooms so-so. But since everything we owned was moved around and not placed back into the original locations, we are pretty unhappy. Also, was very unhappy that they came into my private office even through on the phone I was specific that my office was not to be included. They were supposed to be here at 8:00 AM and arrived at 2:30. In all fairness, they called but plans were made around a morning cleaning and everything had to be rescheduled. Will not use again.
Description of Work: Cleaned house, including floors and bathrooms.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
2.0
$150
Response from Mrs. Neat Cleaning Service
Yes we pay more attention to details than most cleaners, and we apologize for the inconvenience. Our first clean is usually a deep cleaning service, and when we hire cleaners we expect them to provide expert home cleaning And be on time. As a company we strive to accommodate our clients scheduling needs to the best of our ability. We were unaware of any broken items, please contact Rosane Grenon at (239) 357-6712 and the issue will be resolved immediately. Our mission is to provide the best quality clean for the best price. If any future concerns with our cleaners, or our cleaning service arise, please contact the company president Rosane Grenon at (239) 357-6712 or (239) 244-1038. We value all of our clients and will do everything possible to ensure we are their professional cleaning service of choice. Zoey Liddle Office Manager (239) 244-1038 (239) 357-6712 info@mrs-neat.com www.mrs-neat.com
steve S.
04/2014
5.0
house cleaning
+ -1 more
They do an excellent job cleaning the house. They will do extra cleaning if we ask them and they also go out and totally sweep and clean the patio that we have, which I never expected.
Description of Work: We use Mrs. Neat cleaning service on a regular basis for housecleaning.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$80
Jorge S.
03/2014
1.0
house cleaning
+ -1 more
Never showed for appointment.
Description of Work: I am not one to give bad reviews lightly and in fact I will still give Roseanne the benefit of the doubt. I contacted her and she personally answered the call. I explained to her what I wanted done and we made an appointment for her to come to my house so she could give an estimate. I gave her my address and she mentioned that she knew where it was. She was very personable over the phone and sounded very professional, that is why I was very surprised when she didn't show up at the time arranged or called at all. I waited a couple of days to see if she would call in case she had a problem but she didn't.
Rating Category
Rating out of 5
professionalism
1.0
punctuality
1.0
$300
Richard W.
03/2014
5.0
house cleaning
+ -1 more
Rosane quoted a price based on square footage to deep clean a home we recently purchased. She and one other helper were at the house about eight hours and did a terrific job. The house had been neglected for some time, and needed a lot of work, but Rosane stayed with her quoted price.
Description of Work: Deep cleaned entire house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Sandra C.
02/2014
5.0
house cleaning
+ -1 more
I rented a duplex and the new tenants wanted to move it quickly so they did not incur additional expenses at their current residence and their lease, etc. ended at the end of the month. I called the agency I usually use knowing that it may be a problem because of the time constraint given that I had only two days until the scheduled move-in. It was no surprise when I was told they were completely booked and could not do it until the next week. I then went to Angie's List thinking I would try to see if I could find someone in spite of the last minute request. I was not feeling very positive after a couple of calls and was getting myself ready to do the cleaning myself. My next call was to Mrs. Neat Cleaning Service where I spoke to Rosane. She checked her schedule and said she could make it at 7am the upcoming Friday (just a day and a half away). I agreed to meet her at the property. On Friday morning I went to the property, Rosane sent me a text message shortly before 7am indicating that she was running a bit late and would be there soon. She arrived within ten minutes. I had explained on the phone what I needed done and give her the square footage and number of rooms and she gave me an approximate cost but wanted to see the unit before giving me a firm price. When she arrived we went through the unit room by room and went over what needed to be done, she told me the price she quoted would be the cost. I had to leave to do errands, she said she would have two employees who would come help her, it would take about two hours and she would call me when she was close to finishing. She called me about two hours later and said they would be done shortly, I left to go back to the property. When I opened the door, the home smelled wonderful, a nice fresh, clean smell, she went through the unit with me room by room and every room sparkled - a WONDERFUL JOB. She said she had a problem with the tile floor and had to go over it three times to get it to her satisfaction - it looked great. There was staining in one of the bathrooms that my husband said he didn't think could be removed - Rosane removed them. Consequently, I cannot say enough about my positive experience with Mrs. Neat Cleaning Service and Rosane.
Description of Work: Cleaned a rental duplex (one side). The unit was empty but needed cleaning before a new tenant moved in.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Charles C.
01/2014
5.0
house cleaning
+ -1 more
Never used a cleaning company before but I was amazed with what they did. I couldn't ask for a better job or more friendly people. When they left the house was spotless and smelled very fresh. They cleaned from the ceiling down everything was cleaned more then i was expecting.
Description of Work: Whole House Deep Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kathleen C.
01/2014
5.0
house cleaning
+ -1 more
They are thorough, work quickly and are very pleasant to have in my home.
Description of Work: They have cleaned the entire house every other week since September 2013.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
PETER B.
01/2014
1.0
house cleaning
+ -1 more
We rescheduled for today and she called me informed me that they would be early, which they were not. They showed up at 2 p.m even though she stated it would be between 12:30-1. When they finally showed up and did the cleaning the price had went from $45 as of last year to $80! The total was $100 but the additional cost was because it had more than 6 months since the last cleaning.
Description of Work: I had used this service provider last year for housecleaning. I had made an appointment for this past Monday for them to come and do another cleaning. She never showed up for the appointment
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$80
John & Lisa S.
11/2013
5.0
house cleaning
+ -1 more
They were friendly, on time, below my budget. They responded to my call immediately and were there the next day. They did a fabulous job, no detail left undone. I can't say enough good about them. I will use them again to do a deep cleaning on my house. Lovely people and hard working.
Description of Work: Cleaned a 1000 sq. foot condo, which was empty but resembled a fraternity house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Linda V.
11/2013
5.0
house cleaning
+ -1 more
It was great. However, I think she may have got more than she bargained for. Even so, she and her helper stayed until they finished everything they had agreed to. We will definitely use if we need someone again. Thanks Roseane!
Description of Work: Deep cleaning of our house. They cleaned everything from floors to window sills to ceiling fans and shutters. They did a fabulous job!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$250
Tim T.
09/2013
5.0
house cleaning
+ -1 more
The service I received from Rosane and her crew were very good. With the one exception that she got a much later start on the job, they provided a very detailed and deep cleaning. I have already referred some of my friends to her and I will certainly use her at least monthly.. It`s a solid vendor who does a thorough job.
Description of Work: A deep cleaning to my home
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$140
Loretta R M.
09/2013
5.0
house cleaning
+ -1 more
Excellent, they deeped cleaned
Description of Work: This was the first deep cleaning and that is why I was charged $120.00,
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Abbe F.
09/2013
5.0
house cleaning
+ -1 more
WOW!!! This is a great cleaning company. First time they cleaned it was $140 for deep cleaning and it was spectacular. They were here so long that we had to ask them to leave because we had another appointment (8:30 - 3:30). Returned today for bi-weekly cleaning at $80.00. The house is shining. Highly recommended!
Description of Work: Clean the house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Jane W.
07/2013
5.0
house cleaning
+ -1 more
I decided to reward myself after an extended business trip with a house cleaning. My husband was home when they showed up promptly at 8 a.m. as scheduled. They cleaned for hours, left for a brief time and then returned to complete the job. The owner said the first job would take much longer because they do a really deep cleaning. Deep indeed! I'm absolutely delighted with the quality of their work. I've scheduled them to return in a few weeks and am planning to use them on a regular schedule. In fact, I'm going to use them as a "thank you" gift for a friend who's going to pet sit while we're on a cruise.
Description of Work: They cleaned our house from top to bottom! Windows, cathedral height ceiling fan and lights, our lanai, kitchen, baths. Nothing was left untouched.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
JOHN or PAMELA M.
06/2013
5.0
house cleaning
+ -1 more
Wonderful results - the house was amazingly clean! Unlike other companies that we used back in Massachusetts, they even cleaned behind the stove and refrigerator. They also provided all cleaning materials. We have since had them clean another house and will now use them for monthly cleaning. Hire Mrs. Neat - you will be very satisfied!
Description of Work: Mrs. Neat (Rosanne and Silvana) provided "deep cleaning" to our home prior to our moving in.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
steven A.
05/2013
5.0
house cleaning
+ -1 more
Great! Her employee was there at designated time and the owner joined her later on. Needed whole house cleaned including bedding, appliances since It is a vacation rental. The house was spotless when they were finished. I was very impressed. Would absolutely call again.
Description of Work: Cleaned whole house after I had vacation renters there.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Jennie V.
05/2013
5.0
house cleaning
+ -1 more
I called her on a Friday afternoon, and she was there the very next day, Saturday morning at 8am. We had just purchased this house, it was empty, but I wanted a good cleaning done. She swept and mopped the floors, wiped down cabinets, appliances, everything. She even cleaned all the windows (and there were about 18 of them) and pulled out the screens and cleaned each one and put them back. The place was spotless! She was done by noon. Very nice, very professional. Using her again!! Oh, and she also scrubbed the front and back porch down!
Description of Work: This was an empty house, just bought but wanted a good full cleaning to be done. About 1400 square feet. Wanted vacuum, sweep and mop floors, clean and wipe down everything.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Jennie V.
05/2013
5.0
house cleaning
+ -1 more
So, let me tell you, she had her work cut out for her. I am over 5 months pregnant, have been sick thru most of it, so my housecleaning was put on the backburner. Not really a strict cleaner to begin with, but then not doing anything for 5 months really can get out of hand. The condo was empty, however the floors, windows, everything was just messy. Especially with a 7 year old and 3 cats. Was very embarrassed to even have her come and clean. She told me to not worry about anything, and that she would take care of it all. When at the end she said it was going to cost $200 I gladly gave her $230 because here is everything she did: Cleaned and mopped the tile floors Vaccummed all bedroom carpets cleaned all windows and sliding glass doors scrubbed and cleaned very messy floors on the porch (where the litter boxes were) cleaned 2 bathrooms and 3 bedrooms scrubbed down the kitchen from top to bottom emptied the refrigerator and scrubbed it down scrubed down microwave and oven wiped down all doors wiped down all cabinets
Description of Work: Moved out of my old condo. Had hired her a few weeks ago to clean the new house we just purchased and was so happy with her services that I asked her to clean this place.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
PETER B.
04/2013
5.0
house cleaning
+ -1 more
She is excellent! I can't say enough good things about her. We won't use her again until the fall when we come back to Florida but we will be looking her up!
Description of Work: She has cleaned for us twice in the last month.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kimberlee L.
02/2013
5.0
house cleaning
+ -1 more
Mrs. Neat Cleaning Service are absolutely terrific. The worker that I have is totally punctual. They are right on time. She comes in and does her job, she doesn't take any extra time. She does it very efficiently, and does it over and above what I would expect a house cleaner to do. She cleans my coffee filters, my stove inside and out, and does the inside refrigerator every other month. Cleaning the refrigerator is a whole $5 extra.
Description of Work: Mrs. Neat Cleaning Service clean my entire house.
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Service Categories
House Cleaning
FAQ
Mrs. Neat Cleaning Service is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 6:00 PM
Mrs. Neat Cleaning Service accepts the following forms of payment: Check
Yes, Mrs. Neat Cleaning Service offers free project estimates.
Yes, Mrs. Neat Cleaning Service offers eco-friendly accreditations.
No, Mrs. Neat Cleaning Service does not offer a senior discount.
No, Mrs. Neat Cleaning Service does not offer emergency services.
Yes, Mrs. Neat Cleaning Service offers warranties.
Mrs. Neat Cleaning Service offers the following services: *House Cleaning *Rental Property Cleaning *Office Cleaning