He filled it with 15 lbs instead of 20 and charged me for 20 lbs. I confronted him and he said that it was full and told me that the scale said 20 lbs. I brought it home to weigh it and it was only 15 lbs, so I took it back and told them that it was not full and I brought my scale with me. They proceeded to fill it up with the missing 5 lbs and told me the previous employee must have made a mistake, which I do not believe is true because I pointed out the mistake to him and he continued to tell me the scale was reading 20 lbs. I don't do business with thieves.
Description of Work: I hired them to fill my bbq propane tank
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Louise C.
12/2014
3.0
home improvement stores
 + -1 more
the walk in tub incorrectly, came back ( too them three days to return ) in the shower ran new plumbing- not done right had a leak over night- closet wall damaged no one checked the towlet , took five hours to install shower tower was hung up much too high - jets would hit you in the mouth but told me it was done to specks - plus we had no hot water ! had to come back and fix- but not the next day I had to wait a week it too them a month to correct their mistakes and when you called the owner- Mike - he had a million and one reason why they did it that way - he never came to see the job his man did - but came with wings on his feet to get the job. I ask Mike to have his man come back to fix the shower so my husband and I could use it over the holidays - he gave me the following Monday ( hoping he shows up) I'm so over having people to do work that don't give a hoot .
Description of Work: install a new heat pump water heater, install a walk in tub, towlet shower tower and new wall sink faucets
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$2,400
Response from LEE COUNTY PLUMBING & SUPPLY
Can you please fix your review. Lee County Plumbing & Supply in Cape Coral doesn't do any service. There is another Lee County Plumbing in Leihigh Acres
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Service Categories
Propane Sales Services,
Hardware & Home Improvement Stores,
Water Heaters,
Plumbing,
Lawn Irrigation
FAQ
LEE COUNTY PLUMBING & SUPPLY is currently rated 2 overall out of 5.
No, LEE COUNTY PLUMBING & SUPPLY does not offer free project estimates.
No, LEE COUNTY PLUMBING & SUPPLY does not offer eco-friendly accreditations.
No, LEE COUNTY PLUMBING & SUPPLY does not offer a senior discount.
No, LEE COUNTY PLUMBING & SUPPLY does not offer emergency services.
No, LEE COUNTY PLUMBING & SUPPLY does not offer warranties.