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KELLER POOLS INC

Pool and Spa Service

About us

family owned and operated. CPC #057285.

Services we offer

Leak detections, Royal Pool Service, Pump motor replacement, New pump / filter installation, Salt system installation, Heat pump installation, Automation installation, Automatic pool cleaner repair, Pool resurfacing, Green pool clean-up, Pool School, Acid wash.


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.716 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
6%
3
0%
2
6%
1
6%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.6
responsiveness
4.6
punctuality
4.5
Showing 1-16 of 16 reviews

kevin D.
12/2020
5.0
pool cleaners
  + -1 more
Gary Keller is the most honest pool man in cape coral florida ! i had 6 estimates on my pool that looked bad, black blotches all over. it was refinished by previous owner 15 years ago. all 6 "top" pool companies in the area quoted me an average of 7 to 8 grand to refinish it. that was over my budget so i decided to wait. i had forgot one more pool guy was coming and it was Gary Keller, he took one look and said, it just needs to be cleaned with a no drain acid wash. i was sceptical until he took some acid and showed me a small area he cleaned, well i had his company do the job for a cost of 800dollars. and wow!! it looks like its been just refinished!! absolutley perfect !! saved me 7000 dollars!! i will never use another pool company again and highly reccommend them to everyone!! kevin
Description of Work: refinish inground pool

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Randall B.
11/2016
5.0
pool cleaners
  + -1 more
The sales staff at Keller were very helpful.
Description of Work: I bought a pool cover from them and asked for information regarding solar pool heaters. They, themselves did not do this kind of work, so they directed me to a company that did.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$100

Victor C.
09/2016
5.0
pool cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Karen L.
03/2016
5.0
pool cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Robert G.
06/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Biweekly pool service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Judith L.
02/2015
2.0
pool cleaners
  + -1 more
unknown
Description of Work: Before I write about poor service department, I must say that their retail operation is the best. I had a pool up north for 10 years and the retail service here was superior by far. But they definitely need to work with the people in their service and pool cleaning department. Had leak in pool made arrangements to have them test and fix leak on same day due to company coming the following week and me leaving the week after that for a month. They came and tested the pool for leak but did not fix leak they said they would come back the next week to fix. I reminded them I had company and did not want workers here with my company. I asked why they were not fixing it this day as agreed was told their schedule was too tight. When asked why they didn't call to let me know the response was we just put it into schedule to fix when there was an opening. I reminded him I was going away and his response was we will fix it while you are gone. This was not hapening. Need to work on their customer service skills. Will not be using service department again.

Rating CategoryRating out of 5
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0

$425

Susan L.
07/2014
5.0
pool cleaners
  + -1 more
Steve did a great job replacing pipes and valves (in the rain and in extreme heat) and the pool spa no longer drained back into pipes. It appeared as if all leaks were addressed but the problem of bubbles came back over the weekend. Called Keller, left a message, got a call back with an appointment. Scott showed up, fine tuned the problems of the air leak and am now bubble-less! Thanks Keller Pools!
Description of Work: We had a problem with pool spa draining back into pipes when filter was shut off. We also had an air leak somewhere in the system producing bubbles from the returns.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$212

Scott S.
06/2014
5.0
pool cleaners
  + -1 more
Took my Great White pool vacuum to the store at Pine Island and Burnt store after a falling out with my previous pool supply store who failed to fix the vacuum after charging me $120 and wouldn't stand behind their work. Brennan was quick to diagnose the problem and repaired with some used spare parts he had on hand. He wouldn't take any money for the repair but simply asked for my return business which I assured him he would have. Great service!!
Description of Work: Repaired my Great White pool vacuum.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

nadine R.
05/2014
5.0
pool cleaners
  + -1 more
I went to the store to buy salt and check my water sample. They were so knowledgeable and helpful that I was feeling welcome. I will go back there more often to buy my pool needs.
Description of Work: sold me some salt but extremely helpful

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

David B.
02/2014
5.0
pool cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Rick S.
01/2014
1.0
pool cleaners
  + -1 more
I called Keller Pools on the recommendation of my neighbor. I was 1500 miles away and needed expert help in assessing a poor quality pool finish- not only was the finish not the quality I had paid for, there was a half-inch piece of exposed and rusting rebar at the bottom of my swim-out bench! I spoke with a lady at Keller, and told her I needed an pool expert to assess the situation, and offered to pay for the assessment. I gave her the outline of the situation and my contact information, and she said she would contact the head of the company and get back to me. When I never heard from Keller, I called again approximately a week later and related the entire story again, and asked for someone from Keller to arrange to meet me at my house (I had arrived the day before), which is only 9 minutes away from Keller's place of business in Cape Coral. I heard her speaking with someone in the office, and momentarily her boss got on the phone and I repeated my request to him, and again offered to pay for his expert opinion. He said he couldn't do it, but for $300 he would send someone to inventory my entire pool system. I was stunned and told him his offer had zero value to me, as it was not what I was requesting and needed. I again asked him for a professional opinion and estimated repair cost of my damaged pool, and again told him I would pay for both the opinion and the estimate. He said he wasn't interested and hung up. I am still aghast at what a poor attitude and lack of professional courtesy Keller displayed. I am amazed at the high rating they are given on Angie's list, as I cannot fathom why my experience with Keller would be so negative and other reviewers much better.
Description of Work: Failed to respond, and then failed to be helpful on my follow-up

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


JAMES F.
05/2013
4.0
pool cleaners
  + -1 more
THEY WERE QUICK AND EFFICIENT AND GAVE ME HELPFUL INFORMATION REGARDING ITS FUNCTION.
Description of Work: I NEEDED A SALTWATER GENERATOR I PURCHASED INSTALLED.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$150

Richard O.
05/2013
5.0
pool cleaners
  + -1 more
They did a good job, considering the condition of the pool. They were fast and professional.
Description of Work: We drained the pool and they scrubbed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Katheen A.
04/2012
5.0
pool cleaners
  + -1 more
50.00
Description of Work: Looking for snall leak could not find it. Pool continued to leak . Leak ing worstened Keller pool man cake back. found and fixed leak. One week later leaking again but alarger leak. Called Kellers Pool again found large leak and it has not leaked since (six days) We had a one time chaege of $250.00. They have a one time fee till the pool is fixed. Personal were helpful informative and friendly. I would recommend them to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Patrick C.
08/2011
5.0
pool cleaners
  + -1 more
Flawless.
Description of Work: My pool was badly stained from copper corrosion of my old heating element (2003). I thought I would have to resurface the pool, but Keller was able to drain the pool and did an incredible job of acid cleaning the stain and making the surface look like new. They gave me a very good price on a new heating unit, and while they were doing this I had them install new hand railings and update the lighting system. They did the work fast, left no mess, and did not leave until I was happy totally. I strongly recommend this company as they listen and make you feel like they really want you to be satisfied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Christine S.
04/2009
5.0
pool cleaners
  + -1 more
Our regular pool maintenance company came at least 6 times and tried to fix the leak, but was unsuccessful. Keller came once, found leak, repaired broken line (which meant removing and replacing pavers) and had the leak diagnosed and repaired in less than 3 hours. Left area as found - neat.
Description of Work: Fixed leak in pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

    Contact information

    954 NE PINE ISLAND RD UNIT F, Cape Coral, FL 33909

    www.kellerpools.com

    Service hours

    Monday:
    8:30 AM - 4:00 PM
    Tuesday:
    8:30 AM - 4:00 PM
    Wednesday:
    8:30 AM - 4:00 PM
    Thursday:
    8:30 AM - 4:00 PM
    Friday:
    8:30 AM - 4:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service

    FAQ

    KELLER POOLS INC is currently rated 4.7 overall out of 5.

    Monday: 8:30 AM - 4:00 PM

    Tuesday: 8:30 AM - 4:00 PM

    Wednesday: 8:30 AM - 4:00 PM

    Thursday: 8:30 AM - 4:00 PM

    Friday: 8:30 AM - 4:00 PM

    KELLER POOLS INC accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
    No, KELLER POOLS INC does not offer free project estimates.
    No, KELLER POOLS INC does not offer eco-friendly accreditations.
    No, KELLER POOLS INC does not offer a senior discount.
    No, KELLER POOLS INC does not offer emergency services.
    No, KELLER POOLS INC does not offer warranties.
    KELLER POOLS INC offers the following services: Leak detections, Royal Pool Service, Pump motor replacement, New pump / filter installation, Salt system installation, Heat pump installation, Automation installation, Automatic pool cleaner repair, Pool resurfacing, Green pool clean-up, Pool School, Acid wash.

    Contact information

    954 NE PINE ISLAND RD UNIT F, Cape Coral, FL 33909

    www.kellerpools.com

    Service hours

    Monday:
    8:30 AM - 4:00 PM
    Tuesday:
    8:30 AM - 4:00 PM
    Wednesday:
    8:30 AM - 4:00 PM
    Thursday:
    8:30 AM - 4:00 PM
    Friday:
    8:30 AM - 4:00 PM