Juan's Plumbing Inc

We had dishwasher partly disconnected, he had no hose on truck, so they disconnected water etc., shut water off, and left with a check for 114.00. My husband went and got a hose, plumber returned reconnected water etc., and took another check for 114.00!! Used none of their parts so they doubled the labor fee!! Never again !!!

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Out of the 10 years we have been using Juan's only once have we been disappointed and they made it right. We ALWAYS ask for Kent now as he has never let us down. Friendly and always welcomes any questions.

I've used Juan's Plumbing twice in the last year. They came when another plumbing company missed their appointment window. They were friendly and did the work quickly. No complaints.

9X - 20X material cost markup on materials. To be more specific they charged me 10.00 or 10.50 for 1/2 inch copper copper couplings that have a retail cost of 0.43 per coupling. That is over a 20X markup. Then 1/2 inch crimp rings same thing - Retail Cost 0.24 for these and their markup charge more than 20-30X this cost. All in all I had a total of 9 coupling parts and fittings that when I added them up on Home Depot's website the RETAIL cost was 10.25. Juan must do better than retail when they buy their materials? Anyways the charge for those $10 worth of parts - 93.50 guys. Again that makes for over a 900 PERCENT mark up to pad the bill people. If I were not in the real estate and building industry I probably just would have paid the bill and been done - but having knowledge within the industry told me they are totally price gouging and people should know about it! Again, I normally would not write a review of this negative nature but thought others that may find them online should know their tactics before scheduling them. When I questioned the plumber about the parts charges he let me know their parts rates were crazy expensive but at least my shower box was now working...that was sort of a "was it as good for you as it was me" kind of statement. He then let me know this was standard rates in the industry. Again, having some knowledge here I totally disagree that the standard markup on materials is 900% and I am sure the people reading this will agree. 900 percent materials cost markup bothered me so much I decided to immediately call the owner...Juan. Juan basically let me know that is how he runs the business and if I was dissatisfied I don't have to call again...that he has many happy customers willing to pay the rates. I couldn't agree more Mr. Juan...I don't have to call again...but I also don't have to sit back and just let you stick it to me because you say this is industry standard and neither should any of you reading this in knowing this. Like I said - BUYER BEWARE - use another plumbing company!!!

Super kind and professional. Explained everything before the work was done. Kevin was the workers name and he really was great.

the plumber came as promised, he could not completely install my dishwasher. the brackets needed to be attached to my granite countertop and the plumber was not able to do that. had to hire a handyman to finish the installation.

They were recommended by my HOA manager. I just moved into a 1992 house. Acually had them out twice for the above list. Pat the plumber was right on time, came early in the morning so I could get to work. He was really speedy, and very personable. Made recommendations and when he couldn't make something work, he explained why and came up with a fix. He checked the toilet bolts and found them totally corroded (which my home inspector hadn't noticed). It would have been ugly if I had leaned back against a tank! They're definitely my new Florida plumbers!