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It's All About Grout, LLC

Ceramic Tile, Floor Cleaning and Waxing, Flooring Sales and Installation,

About us

We are a family owned and operated company out of Cape Coral FL. We specialize in cleaning and color sealing of ceramic and porcelain grout of floors and showers in residential or commercial settings. Our company uses truck mounted cleaning equipment to ensure a clean floor prior to color seal application. Our company also has the equipment to remove broken tiles as well as a injection system to repair hollow tiles without removing.

Business highlights

17 years of trusted experience

Services we offer

Cleaning Tile and Grout, Color Seal Grout, Repair grout/caulking, Dust free broken tile removal and replacement, Hollow tile injection system, Shower Grout and caulking repair.

Services we don't offer

none

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.057 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
2%
3
0%
2
0%
1
2%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 57 reviews

Reagan G.
11/2019
5.0
ceramic tile
  + -1 more
This company was A+ from start to finish! I was moving to Florida from Cincinnati and needed someone to clean and seal my entire home before we moved in. I reached out to Rich and he provided me with an explanation of the process and a very fair quote. I received a call the day the work was performed and Chris provided me details of the project, how to clean the floors etc. It wasn't until we moved in that i could see the miraculous improvement in the color of the flooring! Hire this company you will not be sorry!
Description of Work: Clean and seal entire living space

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Nicholas D.
04/2019
5.0
ceramic tile, floor cleaning
  + 0 more
Perfect work! The Team arrived on time and performed outstanding work. The tile and grout look better than the day it was installed. Would highly recommend this company and Chris and Austin.
Description of Work: Tile cleaning and grout cleaning / color sealing and Buffing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Margaret S.
02/2019
5.0
ceramic tile
  + -1 more
Rich was one of a very few providers who was willing to even provide an estimate, given the small scope of the work to be done. He provided a quote that was based on his recommendation to prep the existing grout lines by notching them along the walls, followed with caulking using a siliconized latex grout/caulk (sanded) of matching color to seal the shower floor edges. After we accepted his quote, Rich also spent time working with his supplier to find a caulk of matching color, based on the partial description of the existing grout product I was able to provide. Both my wife and I are very happy with the results. The color of the caulk blends very well (almost exact) with the existing grout in the shower, and Rich did an outstanding job applying the product - very professional. We will definitely call Rich for any future grout/caulking work and will recommend him to others.
Description of Work: Repaired grout line around shower floor. The original grout had hardened and separated from the surrounding shower walls, resulting in water getting behind and under the walls wicking effect.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from It's All About Grout, LLC
Thank for the review. Rich It's all about grout!!

Barbara E.
01/2019
5.0
ceramic tile
  + -1 more
They arrived right on time. Cleaned and colored grout in main part of house. Cleaned and repaired grout in both baths. Grout looks better than new. Very nice hardworking guys. Will definitely hire again.
Description of Work: Clean and color grout-replaced some grout in shower

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Response from It's All About Grout, LLC
Thank you for the review. Rich It's all about grout!!

William S.
12/2018
5.0
ceramic tile
  + -1 more
We called It's All About Grout to get an estimate for cleaning, sealing and coloring the grout for all of the tile in our condo. Rich got back to us promptly and was early for the appointment for our estimate. After measuring and checking everything he told us that the grout was in excellent condition and had already been sealed properly. He showed us how it only needed to be cleaned and that it was a simple job. He gave us instructions on how we could easily do it ourselves and showed us what kind of a brush would get the best results. It would have been easy for him to tell us we needed all kinds of work done and we probably wouldn't have known the difference. It was refreshing to deal with an honest businessman whose integrity came before profit.
Description of Work: Sealing and coloring grout

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from It's All About Grout, LLC
Thank you for the review. [Member Name Removed] It's all about grout!!

Linda N.
10/2018
1.0
ceramic tile
  + -1 more
On September 21, 2018 I met with Rich to schedule the cleaning and color sealing of our tile flooring. He said it would be a 2 day job and that his son and a helper would come on Oct. 22 and 23rd to do the job. This morning (Oct. 22) they were late arriving. When I called to see what was the problem, Rich told me that the helper was sick and they couldn't come to do the job. My husband and I and 3 other family members had just spent 3 days doing the prep work. Rich said that he could send someone out to help us put everything back and that the earliest he could reschedule our job was 3 weeks from today. That would mean either we would have to do all that work over again or live for 3 weeks with many of our belongings stored in the garage. He refused to move any other jobs so that he could get to us earlier. He said that it looked like he was going to lose at least one customer one way or the other. Evidently we were the customer he wanted to lose in spite of the fact that we were going to pay him just under $1700.00 for the job. Hard to believe that a person who has been in business as long as he has is without any backup plan for when a worker is sick. I wonder how many other of his customers have experienced this. He really handled this situation very poorly. In spite of his excellent reviews and the fact that he seems like a really nice guy, he really disappointed us.
Description of Work: Tile cleaning and color sealing on 1764 sq ft of tile flooring

Rating CategoryRating out of 5
punctuality
1.0


Response from It's All About Grout, LLC
As Mrs. [Member Name Removed] stated the job was scheduled for October 22 and 23rd. Unfortunately, we had an unexpected illness with one of our employees that morning, who is usually very reliable. When I spoke with my son, who is my business partner, we decided that the size of the job and our other employee who was on vacation, it would be best to reschedule the job. As soon as we found out that our employee was ill that morning, I called Mrs. [Member Name Removed] multiple times to explain to her that we were unable to put a crew together due to the unexpected circumstances. At that time, I was unable to reach her. When Mrs. [Member Name Removed] finally called back, the situation was explained to her and I sincerely apologized for the unexpected situation. I offered for my son and myself to go to their home and place their belongings back and to discuss when we could reschedule their job. During my conversation with Mr. [Member Name Removed] I explained to him i had rescheduled my other estimates for the morning to help them, Mr. [Member Name Removed] hung up on me and all attempts to rectify the situation was halted. I do want to note, the customer job prep responsibilities is to only move small personal items to avoid breakage. Our company is responsible to move all furniture and other large items for the floors to be cleaned and/or color-sealed. We are a family owned and operated business and when emergency situations occur, we do the best we can to try to accommodate our customers. Our reviews demonstrate that we pride ourselves with excellent customer service.

Shari R.
06/2018
5.0
ceramic tile
  + -1 more
Everything turned out great. Floors look like new and grout matches so much better than original. It was well worth the investment
Description of Work: cleaned tile and stained and resealed grout

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Response from It's All About Grout, LLC
Thank you for the review, Rich It's all about grout!!

Catherine Z.
06/2018
5.0
ceramic tile
  + -1 more
Wonderful company to deal with. Very professional. Definitely recommend
Description of Work: Cleaned tile and sealed grout with a new color

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from It's All About Grout, LLC
Thank you for the review. Rich It's all about grout!!

RICHARD R.
04/2018
5.0
ceramic tile
  + -1 more
From the beginning Richard was prompt in responding to my request, showed up on time to give us an estimate and explained all options available. On the date that we scheduled the work to be done Chris and his helper showed up 15 minutes early ( a rarity in FL ). They were very courteous. Chris explained everything they were going to do. They did a great job, the floor looked like new! Would definitely use them again. GREAT JOB!
Description of Work: Cleaned and sealed ceramic tile floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$730

Response from It's All About Grout, LLC
Thank you for the review. Rich It's all about grout!!

RICHARD R.
04/2018
5.0
ceramic tile
  + -1 more
All the work was performed as discussed. They did an excellent job!
Description of Work: clean grout and repair cracks in tile

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donna M.
01/2018
5.0
ceramic tile
  + -1 more
Excellent! They were very honest with me and told me my tiles were in pristine condition and did not need regrouting, that I would be wasting my money. So impressed to find a company that is so honest. It’s a very hard thing to do now a days!!!
Description of Work: I thought I needed my shower regrouted. Was told that they would be stealing my money, that my shower tile was pristine. It is the original tile and in perfect condition. The owner said the only change would be to update it with new tile,but they do not do that, They could have just regrouted and took my money. Honesty is something you rarely get theses days. Thank you All About Tile!

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from It's All About Grout, LLC
Thank you for the review. Rich It's all about grout!

Candace T.
12/2017
5.0
ceramic tile
  + -1 more
All about grout was very professional in every aspect of their work. They answered every question we had. I love the result that occurred with the grout recoloring and sealing. I have had many compliments on my " new floor"
Description of Work: Tile and grout cleaning, grout recoloring and sealing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from It's All About Grout, LLC
Thank you for the review. Rich It's all about grout!

Robert F.
10/2017
5.0
ceramic tile
  + -1 more
Estimate was scheduled within a couple of days of my initial call, and work was performed three days later. While they were here, they discovered another related problem, which they corrected at no additional charge. They cleaned up the work area so it was spotless. Everything was handled promptly, courteously, and professionally. The price seemed reasonable. I would hire them again without hesitation.
Description of Work: Rotting grout in master bath shower area needed to be removed, tiles cleaned, and new grout applied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from It's All About Grout, LLC
Thank you for the review. Rich It's all about grout!!

James H.
08/2017
5.0
carpet cleaners, ceramic tile
  + 0 more
Very well. Did a great job with the tiles but because the company that laid the original tiles did a poor job with the grout they suggested we not bother with resurfacing and sealing the grout as in several places it was too high and would not have held the color or seal. Very impressive attitude as they wouldn't let us waste our money on a final result they could not guarantee for long or be proud of for the entire floor because of the bad grout areas. They also cut the final price to less than half as they couldn't do the grout as originally discussed. They told us the best way tokeep the tiles clean and what products to use to maintain our floors well. They did an excellent job on the carpets.
Description of Work: I needed my grout and tile cleaned in my kitchen, dining room, living room and two bathrooms and wanted grout to be resurfaced and sealed. Also needed carpets cleaned in my two bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from It's All About Grout, LLC
Thank you for the review. Rich it's all about grout!!

Kathryn H.
06/2017
5.0
ceramic tile, floor cleaning
  + 0 more
Everything was done well and in a timely manner. The employees were courteous and professional. It looks like I have brand new tile throughout the house.
Description of Work: The grout throughout my 3400 square foot home was cleaned and color-sealed. Several places where the grout was cracked or missing, were repaired. The Master Bath shower tile grout was completely removed and re-grouted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Response from It's All About Grout, LLC
Thank you for the review. Rich, It's all about grout!!!

Lisa M.
06/2017
5.0
ceramic tile
  + -1 more
Awesome family and great work! My floors look like they are brand new. They were on time and got the work done in the timeframe they stated. Absolutely recommend this company and would use them again.
Description of Work: Regrouting, sealing, polishing ceramic tile floors and shower

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from It's All About Grout, LLC
Thank you for the review. Rich It's' all about grout!!

Mary H.
04/2017
5.0
ceramic tile
  + -1 more
We were grateful for Rich's honest assessment that our shower stalls were in good condition and remaining cosmetic repair would not be worthwhile. Best to leave as is until we are prepared to redo them completely. He advised briefly on services he could provide on tile floors. Rich communicated effectively and was on time for the appointment.
Description of Work: We were considering repairs by All About Grout to our shower stalls in lieu of remodeling.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from It's All About Grout, LLC
Thank you for the review, Rich It's all about grout!

Bryan D.
04/2017
5.0
ceramic tile
  + -1 more
all went well. just could not walk on that area for approx 2 days.
Description of Work: several tiles had a hollow feel below them and they were prompt on addressing the issue and no tiles were cracked in the process

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from It's All About Grout, LLC
Thank you for the review, Rich it's all about grout!

James S.
04/2017
5.0
plumbing
  + -1 more
So far, so good. I have nothing to compare the price to. Their punctuality and professionalism was very good. Four people came out to do the work. They left the area very clean. They did everything very well. They are specialist in what they do.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Response from It's All About Grout, LLC
Thank you for the review, Rich it's all about grout

Barbara D.
03/2017
5.0
ceramic tile
  + -1 more
They did a great job my floors look better then when they were new from the builder. Matched the grout to title makes the rooms look larger and beautiful
Description of Work: Permanent color grout

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from It's All About Grout, LLC
Thank you for the review, Rich it's all about grout!

Edward O.
03/2017
5.0
ceramic tile, floor cleaning
  + 0 more
Excellent job. Grout throughout the house looks like new.
Description of Work: Grout deep cleaning and sealing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Response from It's All About Grout, LLC
Thank you for the review, Rich it's all about grout!

Gerald S.
03/2017
5.0
ceramic tile
  + -1 more
Randy was timely, very pleasant and diligent. He completed the job on time without any headaches.
Description of Work: Regrouted the master shower

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$395

Response from It's All About Grout, LLC
Thank you for the review, Rich It's all about grout!

Kelli D.
10/2016
5.0
ceramic tile, floor cleaning
  + 0 more
Rich saved us hundreds of dollars!!! He heard our problem/concern with the grout in our shower and instead of coming over to make an estimate in the hundreds, he suggested a $10 fix from Lowes. He didn't make a dime from the suggestion and the best part is that the simple fix worked and we we prepared to blindly spend hundreds. We can't thank him enough!
Description of Work: Re-grout... Or so we thought

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from It's All About Grout, LLC
Thank you for the review. Rich it's all about grout!!

Bryan D.
10/2016
5.0
ceramic tile, flooring contractor
  + 0 more
Richard was very prompt on responding and taking care of the issue with the tiles. No tiles needed to be removed and therefore there were no cracked tiles in the process. We really wanted this because we did not have replacement tiles if any did crack. The process of injecting under the tile and then allowing it to set up and then re-grout went very smoothly and now the tiles no longer have a hollow feel to them. We thought they did a great job of correcting our tile issue.
Description of Work: We had an issue with approx 8 tiles that had a hollow feel under them and wanted it repaired before the tiles would actually crack and then need to totally tile the room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from It's All About Grout, LLC
Thank you for the review [Member Name Removed] It's all about grout!!

Patricia M.
06/2016
5.0
carpet cleaners, floor cleaning
  + 0 more
The grout was filthy. Several of the tiles had small settling cracks. Some of the grout was failing and in the second bathroom, the grout had separated from the shower walls allowing water to settle under the shower tile floor. First, Rich came to the house and injected the two floating tiles with a bonding material. The next day, the owner and his assistant came in and thoroughly cleaned the tile which was made more difficult due to the sealant that was on the tile. Once the tile and grout was cleaned, the grout was color sealed. I was able to look at several seal colors to ensure that the correct hue was selected. The shower grout required a day to dry, so they set an appointment for the next day. However, due to scheduling issues, they came back in 48 hours to complete the work. They also re-grouted around the floor-wall joints where the grout had pulled away from the wall. Finally, they cleaned a room of carpet. My floor looks brand new! I thought I would need to replace the grout, because it was so stained. But, this was a great alternative to doing that! Prior to hiring, I obtained 3 estimates for this work. While this company was a bit more expensive, I l selected them because of the reviews on Angie's List and because of the thorough explanation of what would be done and how it would be done. it was well worth paying the slightly higher price for a job well done! I would definitely would use this company again.
Description of Work: Cleaned approx 820 sq ft of tile and grout including 2 showers and color sealed the grout (except the showers), repaired broken tiles, injected bond into 2 floating tiles, and repaired grout where needed in house including second shower.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,323

Response from It's All About Grout, LLC
Thank you, was pleasure to do business. Rich it's all about grout!!
    • 1(current)
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Contact information

130 SE 19th Street, Cape Coral, FL 33990

www.itsallaboutgrout.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Ceramic Tile,
Floor Cleaning and Waxing,
Flooring Sales and Installation,
Carpet Cleaning,
Plumbing

FAQ

It's All About Grout, LLC is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

It's All About Grout, LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, It's All About Grout, LLC offers free project estimates.
No, It's All About Grout, LLC does not offer eco-friendly accreditations.
No, It's All About Grout, LLC does not offer a senior discount.
No, It's All About Grout, LLC does not offer emergency services.
Yes, It's All About Grout, LLC offers warranties.
It's All About Grout, LLC offers the following services: Cleaning Tile and Grout, Color Seal Grout, Repair grout/caulking, Dust free broken tile removal and replacement, Hollow tile injection system, Shower Grout and caulking repair.
none

Contact information

130 SE 19th Street, Cape Coral, FL 33990

www.itsallaboutgrout.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM