Description of Work: In April Replaced 9 windows with impact glass. One window that was originally installed was not acceptable by the county building inspector. New one was ordered by the HD sales office. When I returned in December the window was ready to install. A week later installation crew came. Removed the one window and lubed the remaining ones. They cleaned up as they installed the window. Two days later the inspector approved the installation. HD permitting team called in follow up. I appreciate their attention to detail.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,400
Lamont F.
12/2014
5.0
fencing, home remodeling
+ 0 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$400
Douglas N.
11/2014
1.0
home remodeling
+ -1 more
Home Depot does NOT give military discounts. Lowes does. Guess where I shop!
Description of Work: Nothing.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0
Robbi C.
09/2014
2.0
insulation
+ -1 more
BEWARE OF SALES TACTICS- Salesman came to my home, looked into my attic, told me the job to install insulation would take at least one full day and most likely 1 and 1/2 days. This was because my old insulation was installed too close to the edge of my roof and they would have to install extra venting prior to blowing in the new additional insulation I was buying. He seemed very professional and know what he was talking about. His quote was $1,600. I got another quote from a local company that has been around town for many years. Their quote was $800, but they did not seem to think I had a vent issue, and I was told the job would be done in 1/2 day. I assumed they did not know what they were talking about, and was willing to pay more to Home Depot to do the job right, so I went with them. They showed up on the install day and the sub-contractor completed my entire house in 2 and 1/2 hours! I was very surprised and assumed they had not done what was necessary. I called the District Sales Manager, who came out to my house and inspected my attic. Told me the job was done correctly, did not know why I was told over one day for job, said he would take it up with the salesman. There was no offer to resolve any issue over the misrepresentation. Beware that Home Depot does not do any work, it is all done by sub-contractors, which I probably could have hired myself to begin with, the sub did a good job, no complaints with them. I feel like I was set up by the salesman. Do NOT use these people, you can do much better elsewhere.
Description of Work: Installed attic insulation
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
4.0
$1,600
Barbara R.
08/2014
5.0
carpet installation, home remodeling
+ 0 more
Excellent installation and cleanup. Timely arrival and when they left. Very pleasant attitudes. They got to work as soon as they arrived. Only negative was the website scheduling the appointment; they didn't read it often enough.
Description of Work: Installed carpeting
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Cynthia W.
07/2014
4.0
home remodeling
+ -1 more
Went well. They were informative.
Description of Work: Purchased two toilets.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$300
Katarina S.
07/2014
5.0
fencing
+ -1 more
It was good. I am very satisfied.
Description of Work: The one that did the work was Home Depot for the fence.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,500
Manuel O.
06/2014
4.0
home remodeling
+ -1 more
.
Description of Work: Repaired water softener
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$350
Douglas N.
04/2013
2.0
replacement windows, home remodeling
+ 0 more
Home depot stopped giving a discount to military veterans . I now use only Lowes. § 1 2 3 4 5 6 7 8 9 0 - = Backspace Tab q w e r t y u i o p [ ] Return capslock a s d f g h j k l ; ' \ shift ` z x c v b n m , . / shift English Deutsch Español Français Italiano Português Русский alt alt Preferences Preferences § 1 2 3 4 5 6 7 8 9 0 - = Backspace Tab q w e r t y u i o p [ ] Return capslock a s d f g h j k l ; ' \ shift ` z x c v b n m , . / shift English Deutsch Español Français Italiano Português Русский alt alt Preferences Preferences § 1 2 3 4 5 6 7 8 9 0 - = Backspace Tab q w e r t y u i o p [ ] Return capslock a s d f g h j k l ; ' \ shift ` z x c v b n m , . / shift English Deutsch Español Français Italiano Português Русский alt alt Preferences
Description of Work: Home depot stopped giving a discount to military veterans . I now use only Lowes. § 1 2 3 4 5 6 7 8 9 0 - = Backspace Tab q w e r t y u i o p [ ] Return capslock a s d f g h j k l ; ' \ shift ` z x c v b n m , . / shift English Deutsch Español Français Italiano Português Русский alt alt Preferences Preferences § 1 2 3 4 5 6 7 8 9 0 - = Backspace Tab q w e r t y u i o p [ ] Return capslock a s d f g h j k l ; ' \ shift ` z x c v b n m , . / shift English Deutsch Español Français Italiano Português Русский alt alt Preferences Preferences § 1 2 3 4 5 6 7 8 9 0 - = Backspace Tab q w e r t y u i o p [ ] Return capslock a s d f g h j k l ; ' \ shift ` z x c v b n m , . / shift English Deutsch Español Français Italiano Português Русский alt alt Preferences
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Robert B.
02/2013
3.0
carpet installation
+ -1 more
Home Depot's manager gave me the impression that he didn't want to be bought and he can't be bothered with that stuff. It's a nice store but I don't like the way I was treated at one time.
Description of Work: I bought paint to do the whole interior of the house.tried to get a quote for carpeting.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
4.0
$4,000
Ina T.
09/2012
5.0
home remodeling, replacement windows
+ 0 more
We were very pleased with our entire experience. Once we signed a contract, we were kept updated on when the project would start through email correspondence. We were told to expect a 2 month wait while our windows were manufactured, but the job was completed in 3 weeks. The workers were polite, respectful and did a very nice job. There were a few minor issues when it was finished, but they were promptly taken care of in a very professional manner. I highly recommend them.
Description of Work: 8 new hurricane-resistant windows and 1 accordian-style hurricane shutter were installed in our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,600
Jerry M.
04/2012
5.0
carpet installation
+ -1 more
I really liked the people that they hired to do the work. They were very helpful. I would rate them highly. I would absolutely use them again in the future.
Description of Work: I used Home Depot for carpet installation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Paul J F.
03/2012
1.0
appliance sales
+ -1 more
If anything goes wrong with the equipment Home Dept will not back you up. The washer and dryer that I bought ended up rusting out on the top and this was unusual because the rust was in a place that water does not touch. I then tried to contact manufacturer and they said they weren't going to do anything for me. In other words Home Depot did nothing to help me. I tried to contact them numerous times and nothing came from it. I ended up closing my account and will not do business with them again.
Description of Work: I purchased a washer and dryer from them.
Rating Category
Rating out of 5
quality
3.0
professionalism
3.0
responsiveness
1.0
punctuality
3.0
$850
Martin R.
11/2011
5.0
home remodeling
+ -1 more
My overall experience was fine. They called back right away. They were professional. I would use them in the future.
Description of Work: I used Home Depot to get a quote about two months ago. We spoke about redoing the kitchen.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
william M.
07/2010
5.0
home remodeling
+ -1 more
It was excellent. The quality and workmanship were excellent.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Kitchen and Bath Remodeling,
Windows,
Carpet Sales and Installation,
Fencing,
Hardware & Home Improvement Stores,
Appliance Sales and Installation,
Insulation
FAQ
Home Depot is currently rated 4.2 overall out of 5.
Sunday: 8:00 AM - 8:00 PM
Monday: 6:00 AM - 10:00 PM
Tuesday: 6:00 AM - 10:00 PM
Wednesday: 6:00 AM - 10:00 PM
Thursday: 6:00 AM - 10:00 PM
Friday: 6:00 AM - 10:00 PM
Saturday: 6:00 AM - 10:00 PM
No, Home Depot does not offer free project estimates.
No, Home Depot does not offer eco-friendly accreditations.