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Gary Neis Air conditioning and Plumbing

Heating and Air Conditioning, Plumbing

About us

Family owned and operated in the Cape Coral, Fort Myers area for almost 20 years.

Business highlights

33 years of trusted experience

Services we offer

A/C Service, Maintenance, and Replacement Pool Heat Pumps Service,Maintenance, and Replacement

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.011 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
0%
3
9%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-11 of 11 reviews

David H.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
I've used them about three times in the last two years. The air conditioning in the house is very old and they have done a great job of keeping it going.
Description of Work: They came out for the annual air conditioning and furnace check.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$42

Barbara K.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Great..found the problem and fixed it. Then he took the time to explain what,occurred,and,offered,suggestions

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

barbara K.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: He performed a routine check up on my air conditioner, diagnosed a problem with the unit, and made the necessary repairs quickly and quietly.
Rating CategoryRating out of 5
Yes, I recommend this pro

Chuck K.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We have use this company for the last three years to maintain our air conditioning/heating. Three years ago they changed their schedule to install a humidistat just before we left for the summer. The latest experience involved what appeared to be a water leak and a sizable temperature differential between internal temperature and set cooling temperature. As this company has weekend hours, he arrived on Sunday afternoon discovering the drain pipe for moisture condensation no longer drained steadily downward due to a reconfiguration from a water heater installation. He pinpointed the problem immediately and with slight changes in the pipe remedied the situation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$74

Cindy C.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
Very thorough ,checked inside and outside.Stick with the small companies,you can't go wrong!
Description of Work: Did my yearly maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$42

Stephanie B.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: He put Freon in our air conditioner and tested the ac. Our ac is old, we've had it since our home was built in 1989 and he said we've been quite lucky to have it that long without replacing it. We already knew that. It's cold again and we plan on replacing it sometime between November and January when Gary Neis Heating and AC typically give 10% off a new unit during those months. I only guessed at the above amount because I didn't pay it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$116

Mary F.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
The representative was very polite, and extremely clean and neat. He was on time. He answered all of our questions and made sure that we were satisfied with the way the system was operating.
Description of Work: Checked our system, cleaned the filters; did regular simple maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Chuck K.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
The high ratings I gave sum up the experience. The service provider was most willing to answer any questions I posed. Last year they put in a humidistat with which we were so pleased. Complete instructions were left. All the arrangements were made just days prior to our snow bird departure. Their name is left with the home watcher company.
Description of Work: Annual check up for air conditioning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$48

Bill B.
03/2014
3.0
heating & air conditioning/hvac
  + -1 more
We've been with this Company for many years, starting with the Father, and now the son. We called to make an appointment for them to come out to see why our air conditioner was not blowing cold air. Was told they would be at our house at 3:00 pm. We mentioned we would have to leave work to meet them at the house, and was told that would be fine. Well, 3:00 came and went with no call, so we called and asked why someone didn't call and let us know they would be late. The girl answering their phone, was very rude and told us they did not need us for customers anymore, when we told them we wasted our time leaving work for nothing. It's very unfortunate that when season is here, they forget who uses them when their work load is slower.
Description of Work: Nothing, never showed up

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Gary Neis Air conditioning and Plumbing
I reserve the right to refuse service to anyone, and I wish I had told [member name removed] that in Nov. 2002. He has been demanding and abusive at every call. On March 12, 2014 mid-morning he demanded a service call at 4pm. We told him we could possibly get there around 3pm and WE WOULD CALL HIM AT WORK WHEN WE WERE ON OUR WAY. At 3:20pm WITHOUT OUR CALL, [member name removed] called with a tirade that he "stomps on Mom and Pop businesses like ours" and continued abuse on how we should run our business. He ended with "I will no longer use your company" before he slammed the phone down. We had him on speaker phone all the while he was speaking with my secretary. He obviously was having a bad day, but in the past all his days were bad. No service company likes to lose customers with the exception of "[member name removed] the customer from H***".

Judith F.
01/2012
5.0
heating & air conditioning/hvac
  + -1 more
They came out because the Heat pump wasn't working. he checked the problem but did not charge Me for this service. I will use them again
Description of Work: They did a survey on a problem I was having.. they didn't charge Me for this The heat pump was out of order..

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Charlotte G.
08/2010
5.0
heating & air conditioning/hvac
  + -1 more
He is very honest and upfront about the repairs. He is very responsive and prompt, he will show up with short notice. He is very experienced and has been doing this type of work for years. They are a family business, his son works with him as well.
Description of Work: He came and fixed a wire repairing the A/C. Both times that I have had him out to fix my A/C he has found cost effective solutions for the 16 year old system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

    Contact information

    unknown, Cape Coral, FL 33904


    Service hours

    Sunday:
    9:30 AM - 5:00 PM
    Monday:
    9:30 AM - 6:00 PM
    Tuesday:
    9:30 AM - 6:00 PM
    Wednesday:
    9:30 AM - 6:00 PM
    Thursday:
    9:30 AM - 6:00 PM
    Friday:
    9:30 AM - 6:00 PM
    Saturday:
    9:30 AM - 5:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Plumbing

    FAQ

    Gary Neis Air conditioning and Plumbing is currently rated 5 overall out of 5.

    Sunday: 9:30 AM - 5:00 PM

    Monday: 9:30 AM - 6:00 PM

    Tuesday: 9:30 AM - 6:00 PM

    Wednesday: 9:30 AM - 6:00 PM

    Thursday: 9:30 AM - 6:00 PM

    Friday: 9:30 AM - 6:00 PM

    Saturday: 9:30 AM - 5:00 PM

    Gary Neis Air conditioning and Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Gary Neis Air conditioning and Plumbing does not offer free project estimates.
    Yes, Gary Neis Air conditioning and Plumbing offers eco-friendly accreditations.
    No, Gary Neis Air conditioning and Plumbing does not offer a senior discount.
    No, Gary Neis Air conditioning and Plumbing does not offer emergency services.
    Yes, Gary Neis Air conditioning and Plumbing offers warranties.
    Gary Neis Air conditioning and Plumbing offers the following services: A/C Service, Maintenance, and Replacement Pool Heat Pumps Service,Maintenance, and Replacement

    Contact information

    unknown, Cape Coral, FL 33904


    Service hours

    Sunday:
    9:30 AM - 5:00 PM
    Monday:
    9:30 AM - 6:00 PM
    Tuesday:
    9:30 AM - 6:00 PM
    Wednesday:
    9:30 AM - 6:00 PM
    Thursday:
    9:30 AM - 6:00 PM
    Friday:
    9:30 AM - 6:00 PM
    Saturday:
    9:30 AM - 5:00 PM