Floor Mart

Excellent, thanks to Samuel Reyes's customer service knowledge! He is patient, calm, has product knowledge, professional and returns calls promptly. Juan Sanchez was also patient, detailed, professional, and did an wonderful job with the carpet and flooring. Impressive clean-up! I am detailed and want the job done right and these gentlemen exceeded my expectations. Thank you for making my home look beautiful.

Very well, I am a critic if things don't go well. I don't have any complaints about their work, came in as scheduled, did an excellent job cleaned up when done.

They cleaned up everything once they were done. We didn't have any problems with them.

The wrong grout color was applied to part of the job and unequal tile sizes to the other part. When we contacted the business to ask how it would be fixed and by when, we couldn't get any straight answers. Instead of being apologetic, the owner went on a tirade on Facebook messenger and text messages to my wife and I - attempting to make us seem unreasonable. We contacted a lawyer who advised us to write a letter of demand and request everything in writing. After the demands were met, we wrote some negative reviews to share our dissatisfaction. In response to a Google review, the owner made a defamatory remark in a response to my wife. He also stated that "all warranties are now void." In a response to my review he called me "a dick." The lack of professionalism speaks for itself. The owner's combative tone and the fact he attempted to belittle/defame my wife are one of the many reasons we will not do business with this company nor recommend them ever again.

CUSTOMER BEWARE! We tiled our whole house with Floor-Mart and it was the worst experience we have ever had with any company, period. The owner, Nick Boss, will spin a web of excuses, half-truths and flat out lies rather than taking ownership for multiple mistakes. We have pictures of the way our home was left (trash, cigarette butts, old carpet nail strips laying around, pieces of tile in our grass, food wrappers inside and outside the house, empty cans, etc.) as well as the “quality” of work we were left with. Do your homework and go with a reputable company with an honest, professional owner and salespeople instead of Floor-Mart!

Charlie was great to work with. I got quotes from four different flooring places and Floor-Mart was the best value (this was by a slim margin). My floor looks great.

Dan and his crew did a great job. On the first day most of the furniture was moved out of the bedrooms. The old rugs were removed and loaded onto the truck. The job was completed on the second day and looked great. They were very professional. I would hire them again.

The whole experience was good from Chuck (salesman) visit to our home for measurements, our visit to the store to choose the carpet style and color, pricing and scheduling. They were able to schedule us for the next week. The crew that arrived to do the work were professional, courteous, helpful and very thorough. They arrived at around 9AM and were done by 3PM. The job included carpeting in the great room/dining area, two bedrooms, hallway and closets. They cleaned everything, replaced all the furniture exactly as we wanted and removed all the old carpet and padding. Before they left, they made sure that we were happy with everything. We definitely recommend FloorMart for carpet work.

After visiting other flooring stores, we found Floor Mart. I say found because we have passed them many times before and did not see the store, as it is set back from Pine Island road with a small sign. We were helped by Jeff, who was very helpful and courteous. We picked out our choice, and made an appointment for an estimate. Jeff came out promptly and gave us a quote. It was not the lowest, but we felt that the floor was worth more and felt comfortable with them because of reviews and experience. Our new floor was installed the next week, very professionally, by some gentlemen who were fast and neat. The end result was a beautiful new floor. One small molding piece was missing, it was ordered and the same crew came back and finished. In this area there are hundreds of flooring stores. You owe it to yourself to stop in and see Jeff. We will recommend him to all our friends without hesitation!

It went very well. Not many contractors were will to do this. The other wanted to recarpet the whole large room when it was not necessary

Performed in one day. Moved heavy furniture out of the way and back perfectly.

We found Floor Mart based upon the recommendations on Angie's List. We were very pleased with their service and price. Every job was done as promised. We experienced one small problem when we returned this fall. They came over and took care of it immediately.

It went good. Very professional. Very helpful.

We chose this company for two reasons. Our contractor recommended them for the best prices and I read the Angie's List reviews on them which had excellent reviews. The company also has a sign posted on their entrance door about their rating with Angie's List. New condo: Had wood laminate installed in an office. I paid a decorator to coordinate installation. She was onsite when the work was done. After installation but while finishing up, I arrived and noticed the flooring was installed in the wrong direction. I checked with my decorator and she told me she had informed them which way to install before the installation. We ended up with a choice. Either take the flooring back up or give us a price break to leave it as it was. We negotiated a price break. We also had new carpet installed in three bedrooms. Installation went smoothly, however we noticed a bump in the master bedroom carpet after they left. We called and after a few weeks, got the crew to come back. They pulled back the carpet and found a piece of metal that had been left underneath. They commented on how it had gotten there. I looked at them a little puzzled. After removal and reinstallation of the carpet, it looked fine and I tipped them for returning. The men were nice enough however one drawback was that only one spoke good English. We were pleased with the work (except when we observe the room with the laminate) and their followup on the carpet. It is difficult to ascertain whether or not their prices were good since we did not survey any other carpet/laminate stores. Salesman was very courteous and all the workers were professional

They were very helpfull in picking the right materials and the job was done on time and professionally.

Since we were new to the area and needed new carpet for our living room I searched Angie's List for a provider. Floor Mart was highly rated, so I called and requested a free estimate. We followed the Saturday morning estimate with a visit to Floor Mart to select new carpet. They had plenty of carpet inventory to choose from and the prices were reasonable. We made our choice, scheduled a date for installation, and paid for the carpet (also received a discount as an Angie's List member). The installer they sent was on time and friendly, and he did a great job. I don't know when our next flooring need will arise, but when it does, Floor Mart will be my first contact.

Excellent We had the floor removed in springtime ( we are snowbirds) and the installation in October. They were on time and completed all work in a professional manner. We worked with Jeff Schoeneck as our sales rep and also coordinator of all timelines and rapid problem solving when difficulties arose. Ex. bathroom floor had to be raised up because the level of toilet base and flooring were at different heights Floormart"s installers solved the problems quickly. All crews that worked on the job (tile removers, preparation for flooring to be installed, flooring installers and carpenters that worked on baseboard) were very helpful to us. It was easy to contact Floormart at the store and we were in frequent communication with Jeff throughout the week both by phone and in person.

Very well. I had done all the furniture removal and removal of old carpet in advance so all they did was install the new carpet. Installation went well.

Installers arrived on schedule and did a very professional job

We selected the carpet and pad at the store. They scheduled the installation for the next day. It was super fast! The installers came on time, moved the furniture and removed the old carpet and installed the new one in less than two hours. The four workers did the job amazingly fast. We were well pleased.

Helpful service in the store, prompt estimating, and helped us find the perfect product. The installers showed up as promised and finished the job the same day. It's beautiful.

Our search for carpeting for the living room and master bedroom began with a trip to Home Depot to get an idea of the types of carpeting that was available. We then turned to Angie's list for the local suppliers and found several companies. Of the five (5) companies we'd chosen, Floor Mart was hands down the best choice. It started with Jeff, his greeting, approach to our concerns, product knowledge, and professionalism was outstanding. He provided us with a brief history of the carpet industry, gave us information on the different qualities of carpeting and padding and gave a price quote on several choices to allow us to compare and determine which choice fits best in our budget. His presentation left us with more knowledge than anyone else which made our decision easier to choose. After making our choice, Jeff scheduled the installation according to what we wanted, and the installers arrived early, and set to work quickly. The installers were friendly, courteous, and efficient in their job. They worked quickly and cleaned up the area nicely when done. All in all a quality company that performed very professionally.

Super professional, on time, did a great job for a great price!

Everyone ........from the person who measured the stairs, the owners assistance in picking out the carpet letting me take the samples home making my decision easier to the installation was friendly, helpful and very professional.

The workers were friendly and courteous. They removed the carpet from 3 rooms and hall way. Move all the furniture from 2 bedrooms and the living/ dining room and installed the flooring. They removed all the trashed and replaced the furniture.