Coconut Bay Construction

It went very very wel. Starting with the drawings and design we felt that Coconut Bay was very professional and driven. During the period of building we could not visit the house itself and were related to pictures and movies. I was a little sceptic since we are used to Northern European craftsmanship. It became clear from the beginning that the process was constantly monitored very well and the house was very clean during all stages of building. The end result was as expected, all perfect and no snag list at all. What an unbelievable service and quality.

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They would only work 2 hours, and I wouldn't see them for days, then 3 hours and I wouldn't see them for days at a time. They would measure for the electrical outlets in the wrong place, and have to come back to redo them. They left the toggle switches in place instead of doing the lighted switches that I had asked for. We can't even change the toilet seat on the toilet they put in. They also installed push drains, which became a really difficult thing to deal with. The salesman kept asking us why we were stressed, and kept having to remind him that THEY were the reason we were stressed. The cleaning lady that came after everything was said and done left everything in the same shape (not cleaned) as they were when they started the work. The finish they put in the bedroom wasn't what we'd asked for. They didn't want to do the patterns on the ceiling so that my bathrooms would match the rest of the house either. They would come to drop off materials and wouldn't let us know. They would even store all their supplies in my garage and lanai which meant that I couldn't use them for 4 months. That started to become dangerous for us.They put a dumpster in my driveway for a few weeks, that they threw all of the cabinets in when they were putting in the new ones. The dumpster left rust stains on my pavers, which they did replace. They did comply with everything I asked, but I had to keep on them to make sure they would come through on what they said they would do. We were glad when they were gone. I did become friends with most of them, but I wouldn't recommend them, and that makes me sad. I do love my bathrooms; it just took far too long for everything to get done.

We purchased a home in Cape Coral that nothing had been changed since 1978 we were in town for 4 days in May talking several contractors. Herman from Coconut Bay was one of four he came in and measured the kitchen and bath then the next day he returned with a full plan taking down several walls and moving all the pluming ,duct work, wiring taking out a window a full gut and new lay out he also brought counter and cabinet samples one of the other contractors said he would do the job for a few thousand less but when I asked to see his plan or what material he was using he said no way I could see it till I signed a contract I wished him good luck and went with Herman Living 1600 miles away you need to be able to trust your contractor I gave Herman the keys to the house and a deposit telling him I would not be back till October . during the next few months he would send us photos of the work and what we needed to pick out next Pluming fixtures , tile, molding, doors paint lighting etc when we returned in October we were very pleased with the job and he suggested we stay in the house a few days to make sure there wasn't any problems before we met for final payment...........almost a year later we had a minor problem and he sent his guys right out and took care of it so I feel this is a company you can hire with total confidence

Jeremy Miller, the construction supervisor met with us in advance and soon the work began. We can not say enough good things about every member of their team. Roger, Blake, Jody, John, Pete, Dave, Jeff, Jeremy and Herman. Professional, talented, friendly and a pleasure to have in our house. The finished product is beautiful and we were very satisfied with quality of product and service for the price. We highly recommend this contractor.

Renovation went very well. Entire job took about 1-1/2 months from start to finish. Construction started on time and a schedule was followed. The project supervisor was accommodating and responsive. The workmanship for all the different jobs was professional, flexible and personable. Extra care was taken to keep the job site clean and non-intrusive on a daily basis. It is a pleasure to recommend Coconut Bay Construction as a reputable contractor in Southwest Florida.

all work was done professionally by good craftsmen and finish product, looks great. Cleanup was done daily and hauled away. All craftsmen were friendly and eager to please and also took pride in their work. We were pleased with their work and would invite them to do other work for us.

We got EVERYTHING we asked for.. The work was clean and professional. All work performed was done in a timely and meticulous manor. These guys were a pleasure to work with. They were courteous, and paid attention to EVERY DETAIL. Our specialists (Jeremy, especially Roger, and Pete) communicated well with us. Our salesman (and designer RICK) did a fabulous job of providing us with detailed design and pictures of 'what we could expect'. The result has been nothing less than "jaw-dropping", and the QUALITY of the cabinets, design and 'feel' are superior...Real Wood cabinets and trim, beautifully finished, slow-close drawers and doors, uniquely designed blind corners and intermingled glass doors. There is NO BUYER's REMORSE here. Are there things we would've tweaked?...Sure. However, this kitchen 'works for us' and is one of those projects that when we come out to it each morning it 'takes our breath away'.

Couldn't have asked for a more professional and capable company; the entire experience was exemplary. We interviewed four contractors prior to selecting Coconut Bay. While I felt that the other contractors could have done generally good work, Coconut Bay simply brought far more to the table, beginning with our experience with their sales professional, Herman Gruber. As an example, whereas the other firms asked me what we wanted and then provided quotes, Herman spent considerable time discussing our tastes and the overview of what we wanted to accomplish, and then made design recommendations that we would not have thought of by ourselves. This approach continued throughout the engagement, allowing us, with Herman's considerable assistance, to make design changes on the fly. The end result is wonderful. In addition to Herman, we'd like to point out the outstanding professionalism of Matt Krupka, the owner, and of Scott, the project manager, and especially Luke, who was the day to day onsite guy running the project and doing most of the actual construction. Luke was outstanding...a pleasant, friendly, and extremely professional contractor who was careful to ensure that everything was done with great attention to detail. This was a large-scale project: all new flooring through much of the house, a new entryway, a complete gutting of the dining area and kitchen (down to the studs), removing of a load-bearing wall, the addition of a beautiful wine bar, the addition of a new roofline over our kitchen, new tile and hardwood flooring, a gorgeous new fireplace in the family room, etc. Again, Herman worked with us everyday on selection of beautiful cabinetry, several different granites (for kitchem, wine bar, and guest bathroom), and everything tied together beautifully. They completed the work on time and on budget, and we would highly recommend them and serve as a reference if asked. Our thanks to Matt, Herman, Scott, Luke, and assorted workers at Coconut Bay for turning our house into the beautiful, modern home we envisioned.

Absolutely the most excellent work by any contractor in all of my renovations ever. Herman the sales rep explained everything that they would do, how much everything would cost, and stayed in constant contact throughout the entire 6 week renovation. From the workers to the supervisors, everyone was courteous, skilled, kept us informed of every step along the way, gave us options and good advice. Every detail was important to them, and the work was performed as if it were their home. The kitchen is gorgeous! Neighbors and friends are in awe of the beauty and fine work done by Coconut Bay Construction. I will continue to sing the praises of this company to everyone. In this area, we have heard horror stories of contractors doing poor work or leaving things unfinished. We feel very lucky to have chosen them to do our job.

We had an awful master bathroom. Configuration was all wrong, so Coconut Bay (Herman) came in with many, many great ideas and renderings. Now we have the most wonderful, functional, and bright bathroom. We liked the crew who worked on our bathroom day in and day out. You would have thought they were working in their own homes! Every day a large amount of work was started - and completed. At the end of the day, the entire construction area was cleaned up and ready to work in the next day. Working with Coconut Bay was definitely a "Do". There were no "Don'ts" on the part of Coconut Bay because they found a suitable/workable solution whenever a situation came up. Scott, const. mgr., was easily contacted and came by often. This was, by far, our best remodeling experience. I can truly say on future remodeling projects, we will be loyal customers - and only call Coconut Bay. The majority of situations/delays that came up were caused by the City of Cape Coral Code Inspection. They gave us all fits!!

We really like them. We had a good experience with them. They are a good company. We are using them again; we are doing some kitchen stuff with them.

I met a representative from the company at a Home and Garden Show last Spring. The salesman seemed professional and eager to earn my business when I told him I was interested in taking down a wall in my kitchen and adding an island to replace the wall to open up the space. I made an appointment for a week later for an estimate. The salesman showed up on time and gave me a free estimate. It seemed like a good price; therefore, I signed a contract with the salesman to have the work completed. The salesman told me it would take a week to have the work completed from start to finish. I told the salesman I already had a person who I hired to do my granite countertops, and he said it would be no problem. Turns out they use the same company I did for granite so it wasn't a problem and I saved myself some $$$ by using my own Granite Company. The owner of the company came out with the salesman and the job superintendant a few days later. They seemed professional and eager to start the job. The start date was pushed back a week. I was told the cabinet company making the island was backed up and they would start when it was completed. I asked the superintendant to go ahead and start the job anyway because most of the work was demo and electrical and I did not want any gaps in construction time. He agreed and sent his worker out the next day to start work. The worker was careful and put up plastic lining around the kitchen to prevent dust from entering other parts of my home. He took down the wall and cleaned up after himself when he was finished. The next day the electrician came out and rewired the exposed wires from the ceiling (where the wall was) and put in the recessed can lights in the ceiling. A drywall installer showed up the next day and put up the drywall. She had to leave early because of a personal issue, but came back out the next day on time and finished her portion of the job. A few days later, the island arrived and was installed. I had my granite people come out a couple days later and install my countertops and undermount sink. I installed my own tile backsplash after the countertops were installed. We love our new kitchen and received lots of nice comments from friends and family who have been to our home and those friends who have seen the before and after photographs on our Facebook page. Coconut Bay did a nice job for a good price. I would use them again for other projects I am planning in the future.

This company comes across as professional however, beware of their salesmen. Nothing they promised happened. They never returned my calls, they promised the work would be done by a certain date but they didn't even order the door by that date. Each time they scheduled a time to work on replacing the sliding glass door, something would come up to delay the job. When they did come out, the door didn't fit. It had been measured wrong. They wanted their money immediately upon completion of the job but an inspection was required so I refused to pay them. They failed the inspection and had to come out and fix the job. The doors are still in place but the job is just not professionally done. I would NOT recommend this company to anyone.

They met every expectation; got it done on time and did all the little things. One of the great things about it was the owner of the company came with the salesperson when they came out to do the design. The superintendent of the job and the lead team leader also came. They were all there, did the design and bid so it was real professional. I recommend them to anyone.

He reused what he could for us and were very nice about it. We had a good recommendation about them.

See above

The workmanship is extraordinary. He was a perfectionist. My kitchen is beautiful. They said it would only be 2 to 4 weeks. They were here for 7 weeks. Todd Christopher lied about everything. There was only one person doing the job. My husband and I had to eat out for 7 weeks. Todd Christopher would not return my calls. I told them if they could not be done before Thanksgiving then I would wait. I had to order in Thanksgiving. The owner Matt showed up. He made sure the job was done in the next couple days. The sales guy and owner were rude. We made them pay us for our dinner. They knocked off 600 dollars. The sales guy called me a liar. The owner sent me a letter telling me that he had fired the sales guy. I found out later that it was a lie.

There was something going in Cape Coral about six months ago and all the people were there and this company had a booth there. I went and talked to a young man and he gave me his card and told me that he would send someone to give me an estimate. A young man came and gave me an estimate. It took me sometime to get back to them since I had to take care of some other repairs. A young lady from the company finally called me and asked whether they could send someone out to give me an estimate. I told them that I had already got one and she told me that I needed another estimate. A man came out and he looked around but he didn't seem too interested about it. He went around the yard and looked and told me that he would call me on Thursday and give me the estimate. He called on Thursday and said that he couldn't come and would have to give it to me perhaps on Saturday. He called again on Saturday but he never showed up. Then the third time, he never called me at all. That did not leave a very good impression with me. They didn't give me the second estimate which they wanted to give. I would have gone with them because replacing window sills is not easy and I thought that the price they had quoted the first time was pretty fair.

They were polite and friendly, but I didn't really like their work. They were not able to identify the source for the dampness. They did not cover the flooring and set their tool on our vanity without anything underneath them.

After calling several companies and getting several estimates, I decided to go with Coconut Bay Construction. Matt (the owner) came over personally and looked at the job, told me what would need to be done, and then we bargained a bit on price. I thought the price was reasonable given the challenges of retrofitting a roof and the labor involved. The crew arrived exactly as arranged, and did a very professional job. The workers explained what was happening and what they were doing, and when they were done, they showed me everything they did. I was especially pleased that they cleaned up and left hardly a trace behind. Additionally, I saved nearly $1000 on my next home insurance bill because of this work, which pays for itself in a couple of years. I know Coconut Bay's main work isn't in hurricane retrofitting, but they did a great job for me and I recommend their services highly.