At Captain Steamer, we’ve been cleaning carpets in Cape Coral, Fort Myers and all of Lee County since 1978. We are a 2nd generation family owned company, based out of sunny Cape Coral. We offer our quality cleaning services to all South West Florida! Our state of the art truck mounted steam cleaning systems provides us with the power and technology to give our customers the best steam cleaning in the industry! We don’t stop at cleaning just carpet we also clean Area Rugs, Tile & Grout, all Upholstered items and provide a 24-hour water restoration service to the area! Our technicians are trained and certified with all industry standards. All our technicians are part of our South West Florida community and take pride in their work and customer service! We are the perfect choice to provide the care and maintenance for your floors and furnishings to help you keep a clean and healthy home affordably!
Great price Great service. Our light colored rug was dirty and stained around the dining room table and high traffic areas. They were able to restore my rug to its original beauty.
Description of Work: Carpet cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
ami C.
02/2021
5.0
carpet cleaners
+ -1 more
Prompt, polite and explained /answered my questions. Carpet looks like new. This isnt the first time I have used Captain Steamer. They were recommended by a neighbor more than 10 years ago. I think repeat hiring shows what a great job they do----
Description of Work: Whole house carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Ines G.
01/2021
5.0
carpet cleaners
+ -1 more
I was reading the first few reviews to see what others wrote and, really, what more can I say?! I was pleased that others were as satisfied as I was. Zack and Malcolm left me totally confident that the work of cleaning my carpets would be done well! Since it was my first time, I had questions that needed to be answered before the cleaning began and, of course, the price was better than what I expected and exactly what I was quoted. So, yes, I highly recommend this company and will know who to call for anything else they offer. I was totally satisfied!
Description of Work: Carpet Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Doug W.
11/2020
5.0
carpet cleaners
+ -1 more
Quick , professional, and a fair price.
Description of Work: Carpet cleaning of residence.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$155
teresa H.
11/2020
5.0
carpet cleaners, upholstery cleaning
+ 0 more
Our technician Steve arrived at the scheduled time (flern calling ahead to let us know he was on the way). He listened well as we explained what we needed, then went right to work. He did a great job, kept the cat from getting out, and cleaned up everything before he left. Happy with the job.
Description of Work: Carpet cleaning with sofas moved and pet accidents, plus one seat cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$144
Terry C.
10/2020
5.0
carpet cleaners
+ -1 more
Steven was professional and a great young man! Our carpet is light beige and believe it or not 20 years old! Captain Steamer keeps it looking awesome!
Description of Work: Living room and 1 bedroom!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
carol S.
08/2020
5.0
carpet cleaners
+ -1 more
FANTASTIC AS ALWAYS - Zack is simply the best... he is a wonderful person who does an incredible job... I could not be more pleased and would never use anyone else.
Description of Work: carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Christine E.
07/2020
5.0
carpet cleaners
+ -1 more
Quick to make appointment with follow-up, reminder call day before & called 30 minutes before arrival. Very punctual & professional. Wore protective covering over shoes while did job. After about 1-1.5 hour job, carpets look better than ever with no spots, even from water damage in 2 areas!
Description of Work: Carpet cleaning in 4 rooms
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Rose A B.
02/2020
5.0
carpet cleaners, ceramic tile
+ 0 more
Service was excellent. From the beginning call, service was wonderful. The tech called 30 minutes before arrival. He arrived at the scheduled time. He introduced himself, and he was courteous, polite and efficient. He did a fabulous job. Our carpet is old, and he went over the traffic patterns several times. The carpet and tile look great. We will call them again, and we will ask for Zac.
Description of Work: Carpet cleaning and grout cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Sandra L H.
12/2019
5.0
carpet cleaners
+ -1 more
Zack was great. Came on time, kept me informed, did a great job on carpets. Very personable. Carpets look new.
Description of Work: Steam clean carpets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Joyce D.
08/2019
5.0
carpet cleaners
+ -1 more
It went well. They were on time and professional.
Description of Work: They cleaned 3 rooms of carpeting.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Robert K.
08/2019
5.0
carpet cleaners
+ -1 more
It was excellent. He was very professional, courteous, and very good person.
Description of Work: They cleaned two carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Howard C.
08/2019
4.0
carpet cleaners
+ -1 more
It was good. It was great working them.
Description of Work: They steamed clean my carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Christine G.
01/2019
4.0
upholstery cleaning
+ -1 more
It didn't go. Got someone else. They did the chairs.
Description of Work: Four swivel rockers cleaned , three cat trees( carpet)
Rating Category
Rating out of 5
Yes, I recommend this pro
joan D.
01/2018
5.0
carpet cleaners, upholstery cleaning
+ 0 more
I have been using Captain Steamer for 17 years and have no complaints. They arrive when they say they will be here, do a good job and are always pleasant. I have recommended them to friends.
Description of Work: carpets cleaned and cushions on a sofa cleaned once in awhile
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Captain Steamer
Thank you! We love servicing our neighbors. Thank you! Mention Angie's List next service and we will give you 10% off your bill :)
Pat L.
12/2016
3.0
carpet cleaners
+ -1 more
I have used them before. When Rudy came to my house he did a very good job on the carpet. When he left his truck dumped some yellow mess and tire marks on my driveway. I called and Christina Kerr got upset at my request to have them come back and clean up the mess. I could not believe that the service Rudy gave was so good, but when I called in I was treated that way by Christina. As good as he was I would never use this company again because of how she treated me.
Description of Work: Carpet Cleaning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
Response from Captain Steamer
Good Afternoon, I do apologize we very rarely have to fire customers but we can not have people treating our techs and office staff poorly. We do appreciate all business just have to protect our employees as well. Hope you found someone that works well with you!
William G.
12/2015
1.0
carpet cleaners
+ -1 more
called there emergency line after hours and guy who answered the phone said they could have an extraction team out at 7 am next morning . still waiting for them or a call . also a few years ago they sent a sub to do my carpets as i have used them many times this time the worker was new and left a lot of water in the carpet .had to keep the air conditioning at 70 for a week to dry it up. and yes they are a sub of sorts as they are PIECEWORK employees and get paid by the job and if there is problem they must return and fix the problem on there time . my sub quit never to return, so had top run the ac. btw this piecework:" employee " practice is common in the industry . also as a insurance bond underwriter i would think it very unusual for any company like this to be able to buy a bond .i would love to see theirs as they boldly advertise this . once again it is common for a lot of co's to say they are bonded when they are not . back before the the business was run by the new owner/son ,it was a great co. now not so much
Description of Work: did not keep a appointment for a water leak clean up
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Captain Steamer
We are a steam cleaning company. I think you may have a different company. I apologize.
Robin C.
10/2015
5.0
carpet cleaners, ceramic tile
+ 0 more
Excellent job! Thank you!!! I will miss you since I moved out of state.
Description of Work: I have used Captain Steamer for 8 years and they are awesome. Their last visit was before I sold the house and they cleaned carpet in 3 rooms and cleaned an enormous amount of tile. They have never been late, very thorough, and very polite.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$245
Response from Captain Steamer
Thank you! Mention Angie's List next service and we will give you 10% off your bill :)
Alice P.
04/2015
5.0
carpet cleaners, upholstery cleaning
+ 0 more
It turned out pretty well. They are good.
Description of Work: I have Captain Steamer to spot clean. They are also good at furniture upholstery. They’ve done the furniture on the deck and different things on that.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Captain Steamer
Thank you! Mention Angie's List next service and we will give you 10% off your bill :)
Marilyn L.
03/2015
4.0
carpet cleaners
+ -1 more
.They set up the appointment quickly and came when they were scheduled. They were very polite and did a good job.
Description of Work: Cleaned carpeting in 3 rooms
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Debra D.
04/2014
5.0
carpet cleaners
+ -1 more
I love them. They do a great job. They're right there when you need them. They do get the work done. Their pricing was reasonable.
Description of Work: I use the services of Captain Steamer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Alice P.
02/2014
5.0
carpet cleaners
+ -1 more
They were reasonably priced, he was very pleasant to work with, did a good job and I would use them again. I don't remember what the price was.
Description of Work: They cleaned the carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Captain Steamer
Thank you! Mention Angie's List next service and we will give you 10% off your bill :)
Dee W.
12/2013
4.0
carpet cleaners
+ -1 more
I should have called them back but didn't.
Description of Work: They did a pretty thorough job cleaning with the exception of one large spot which he said would fade as the cleaning process dried.....it did not.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
Response from Captain Steamer
Thank you! Mention Angie's List next service and we will give you 10% off your bill :)
JE T.
10/2013
5.0
Excellent. These guys are pros. They walked in to water rushing down from the ceiling and took charge. They cordoned off the area vacuumed up water and set up industrial fans blowers and set up dehumidifiers. They save the day.
Description of Work: Responded to an attic pipe break and Tony's crew kept the situation from being a disaster.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Captain Steamer
Thank you! Mention Angie's List next service and we will give you 10% off your bill :)
Vicki M.
08/2013
5.0
carpet cleaners
+ -1 more
I was pleased with them and they were very nice and prompt.
Description of Work: Came out and cleaned my carpets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Response from Captain Steamer
Thanks so much [removed member name] for the great review. I'm glad Josh took good care of you. Please feel free to ask for Josh in the future. Thanks for picking Captain Steamer for all your carpet cleaning needs. Have a great day!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
Mold Testing & Remediation,
Water & Smoke Damage,
Carpet Sales and Installation
FAQ
Captain Steamer is currently rated 4.8 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Captain Steamer accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa