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Baxter Appliance

Appliance Repair, Appliance Repair - Small

About us

Service and repair All makes and models of residential appliances. This includes washers, dryers, refrigerators, dishwashers, ranges, cooktops, downdrafts, garbage disposals, and microwaves. Veteran's and 1st Responders 15% off of Labor, must mention Angie's List.

Business highlights

11 years of trusted experience
Family Owned & Operated

Services we offer

Appliances, Service & Repair

Services we don't offer

Sales & Installation

Amenities

Warranties
Yes
Senior Discount

15%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9103 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
1%
3
1%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 51-103 of 103 reviews

shaun H.
08/2017
5.0
appliance repair, small appliance repair
  + 0 more
Josh was punctual, Polite, and very knowledgeable! Called over the phone and told him the issue we were having with our dryer. He knew just by describing what part he needed to order, and gave me an estimate over the phone. Came out after a scheduled appt and completed the job. From start to finish it was a pleasure working with him, and we will not hesitate to use his services again in the future!
Description of Work: Dryer not working correctly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

K S.
07/2017
5.0
appliance repair
  + -1 more
He replaced it in less then 15 minutes. He accidentally cut a very small hole in my floor when moving the refrigerator back. He acknowledged it immediately and gave me the choice of him sending someone to fix it or take 50% off my bill.
Description of Work: The relay motor went out on my 3 1/2 years old refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brenda R.
07/2017
5.0
appliance repair
  + -1 more
I was very impressed with Josh's level of professionalism, knowledge and integrity. I immediately trusted and felt at ease with Josh. He arrived promptly on the agreed upon time and quickly and efficiently diagnosed the problem on my appliance. He gave me options which helped me to choose the right course of action for me. Josh is a very kind, and honest businessman, and he will definitely be my number one contact for appliance repair. Thank you Josh for your excellent work. Brenda Rogers
Description of Work: Appliance Repair - Washer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CYNDI C.
07/2017
5.0
appliance repair
  + -1 more
Very well. He did a good job and gave good service.
Description of Work: Repair of freezer ice maker

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$240

Pat P.
07/2017
5.0
appliance repair
  + -1 more
He came the next day. He quickly fixed the problem, and charged a reasonable fee.
Description of Work: My Refrigerator was leaking water from the bottom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Carol J.
07/2017
5.0
appliance repair
  + -1 more
After a brief conversation about the problem, Josh knew just what was needed. He replaced the defective part and the problem was solved. Josh is a friendly and professional person who takes pride in the work he preformed. I would hire him again.
Description of Work: Refrigerator water dispenser was not working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

jeff L.
06/2017
5.0
appliance repair
  + -1 more
Josh fixed the oven, saving me a lot of money. Will use him again.
Description of Work: To fix my oven that would not hold temperature.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Roy B.
05/2017
5.0
appliance repair
  + -1 more
Called Josh early in the morning. He was able to talk me through some diagnostic tests to determine the problem. He said he could send his Dad, Terry, to fix it within the next 2 hours as he was in the area and had the necessary part on the truck. 1 hour later Terry showed up. 1-1/2 hours later my fridge was fixed and cooling like new. The Baxters are first class. They have the knowledge and experience to fix any appliance and more. I highly recommend them in this field. Roy Benton
Description of Work: Refrigerator stopped cooling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Ileana R.
05/2017
5.0
small appliance repair
  + -1 more
He was punctual, professional and honest. Very refreshing in the Cape area.
Description of Work: I called hi or a garbage disposal repair/replacement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Roger S.
05/2017
5.0
appliance repair
  + -1 more
great...................................................................................................................................................................................
Description of Work: josh did a great job. will have him back for all future work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Roger L.
04/2017
5.0
appliance repair
  + -1 more
Our refrigerator door wouldn't swing closed by itself and we kept leaving it ajar. Josh ordered the part during our phone call and arrived when he said he would after he received it. It turned out the "correct" part listed by three separate sites did not fit. Josh didn't give up, though. He modified the part that had been sent and it works great now. He also gave us us some good tips on how to care for our freezer and other appliances. We appreciated that as we are new to Florida and there were things we didn't realize. We will be calling him again if anything breaks!
Description of Work: Refrig door wouldn't close.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Rosangela D.
04/2017
5.0
appliance repair
  + -1 more
It went really well. He did what said he would do at the time promised. Honest work.
Description of Work: My oven was not working. I saw Baxter Appliances have good reviews here andI decided call him. He responded fast, that was surprising to me. And it was only the beginning! He came, checked my oven and explained to me what was wrong, he promised to return with the new part today, and he did! Joshua is very professional, has great personality, honest in his business. I kept his number on my contact list. And I recommend his service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charlotte T.
03/2017
5.0
appliance repair
  + -1 more
We were very happy! Josh came when he said he would, and fixed the problem quickly and inexpensively. It was a build up in the water line that he said would need to be cleaned out every 5-6 years. I was excited to put up his refrigerator magnet because he services appliances and also does general handy person work in the off season. He was personable and we trusted him.
Description of Work: Our side by side Whirlpool refrigerator was leaking on occasion. When I first called Josh he asked me some questions and let me know that the problem was likely minor and wouldn't require any parts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$66

Jim T.
03/2017
5.0
appliance repair
  + -1 more
Josh diagnosed the problem over the phone -- I had a new garbage disposal installed recently and likely didn't knock out the drain plug before connecting the dishwasher drain hose. This was at a rental condo that I own, and I wasn't in town to address the issue myself, so I asked Josh if he could do it -- and also asked if he could clean my dryer vent. He didn't do dryer vent cleaning, but recommended Clay @ VentPro. He knew that Clay had some pretty good handyman skills, so he suggested that I ask Clay to fix the dishwasher drain problem while he was there to clean the dryer vent. Clay was able to do the work at a VERY reasonable cost. Josh Baxter helped me out tremendously, but didn't make a penny. I applaud his professionalism and integrity, and will definitely call him for any future appliance repair needs.
Description of Work: Dishwasher not draining

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kimberly L or Thomas O W.
02/2017
5.0
appliance repair, small appliance repair
  + 0 more
Josh was wonderful as we explained we needed to keep the appliance coloring which is "almond" and important everything matches. Our appliances are not used year round and they are all in excellent working condition. We can live with the outdated almond color, we just aren't willing to go the extra expense of changing to Stainless Steel at this time. Josh was so very helpful, he suggested a comparable unit which was less expensive yet keeping the same color and features we we're used too It was a great experience all around. Nice young Man, knowledgeable, helpful..needless to say we we're impressed and would not hesitate to call Josh again for all our appliance mishaps.
Description of Work: My over the stove microwave was not heating as it should when we returned home. Josh diagnosed our problem which was the dreaded burnout magnetron and installed a new microwave.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Mary K.
02/2017
5.0
appliance repair
  + -1 more
He was quick, he was very good. I got him from Angie’s List. It took under an hour. He diagnosed it, in and out real fast.
Description of Work: Repaired a washer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Cindy C.
02/2017
5.0
appliance repair
  + -1 more
Josh came out 2 days after we called and within the time frame he gave us. He knew right away that the water had frozen in the water line due to the poor design of our G E refrigerator model. He told us what to do to thaw it out. We chatted for a few minutes about which appliance brands he recommended and when he started to leave, we asked him what we owed him. He told us there was no charge as there was no actual repair involved. We were shocked. I mean, who does this?? We tried to talk him into at least taking a trip charge and he refused. The poor guy had to sit in that lousy beach traffic to get to us and still wouldn't take a dime. We were impressed by that alone, but also by his knowledge of appliances and the different brands. And a nice guy on top of all that. Definitely will call him for any future appliance issues and highly recommend him.
Description of Work: The water dispenser on the front of our fridge stopped working and after reading all the A ratings here and 5 star ratings elsewhere, we decided to call Baxter Appliance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Derck M.
01/2017
5.0
appliance repair
  + -1 more
Very punctual, professional, and polite. He knew almost instantly what needed to be done and fixed my fridge right up!
Description of Work: I had a refrigerator that hasn't made ice or water in several months.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Cathy C.
01/2017
5.0
appliance repair
  + -1 more
Was great had everything on him for everything but the dryer so I had to wait for a part to come in. He is very efficient and still was able to use the dryer without the part safely without thinking I was going to blow things up.
Description of Work: My dishwasher wasn't working after six months away. The washer was 10 yrs old. Josh said the electrical board was gone. He recommended a new one and gave me several brands My dryer had a huge noise like an airplane flying over the house which he fixed. He also fixed the ice maker to the fridge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Larry V.
01/2017
5.0
appliance repair
  + -1 more
Josh promptly found the problem and fixed it.
Description of Work: Dryer would not run.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Geoff L.
12/2016
5.0
appliance repair, small appliance repair
  + 0 more
Josh was prompt on his service call. He gave me a time frame for his visit and was in the time allocated. He was able to fix the problem quickly and the total service call for two appliances was less than two hours. As long as you give him the information over the phone he is able to quickly solve the problem and advise you on the best solution.
Description of Work: Josh fixed my fridge and dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Carrie S.
11/2016
5.0
appliance repair
  + -1 more
I phoned Baxter Appliance and Josh answered immediatley. He asked me to tell him what my dryer was doing. He told me I needed my duct/vent cleaned and recommened another Angies list member and actually gave me the phone number! Next time I need a appliance repair, I will definitely phone Baxter's. I appreciate your help and recommendation of Vent Pro.
Description of Work: Our dryer was not drying!

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Margaret L.
11/2016
5.0
appliance repair
  + -1 more
Josh contacted me prior to making any repairs. He recommended that I buy a new washing machine because the tank is deteriorating. He was thorough and even recommended where I might buy a new machine. He's always courteous and professional. I would recommend him to anyone needing appliance repairs. Margaret Lincoln
Description of Work: Washing machine repair. The water was not draining from the washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Denise A.
11/2016
5.0
appliance repair
  + -1 more
Was able to diagnose the problem and ordered part and came back as scheduled. Was quick and efficient.
Description of Work: fix the water filtered water feature on the fridge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sammi J.
09/2016
5.0
appliance repair
  + -1 more
Baxter Appliance is THE BEST!! 10 stars!! I called and got a prompt and very convenient appointment from Mr. Josh Baxter and he was just so professional and friendly. He helped me understand what needed repaired on my washing machine and what it would entail. Not only was he was right on time with my appointment, he was courteous, professional, friendly and very knowledgeable which really set me at ease. He came in and repaired my washer and also took the time to explain how and why it happened...and he also told me that I had a great washing machine :) I was totally pleased with the work that was done and the price!! I highly recommend and endorse Baxter Appliance with 100% certainty!! Call them today!
Description of Work: washing machine repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small

FAQ

Baxter Appliance is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Baxter Appliance accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Baxter Appliance does not offer free project estimates.
No, Baxter Appliance does not offer eco-friendly accreditations.
Yes, Baxter Appliance offers a 15% senior discount.
No, Baxter Appliance does not offer emergency services.
Yes, Baxter Appliance offers warranties.
Baxter Appliance offers the following services: Appliances, Service & Repair
Sales & Installation

Contact information


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM