First of all I want to say that the name of this company was legally changed to “Costal Coverings” in June 2014. The responsiveness and professionalism scores I gave him were an average of an and quot;Aand quot; score for the beginning of the job and an and quot;F'and quot; score for the completion of the job. Alfie was referred to me by a tile wholesaler. I needed someone who would do the job in stages and after talking with and meeting with numerous tile contractors Alfie was the only one who listened to me and was willing to work with my schedule. Due to problems with the cabinet supplier the entire job took almost 10 months. But Alfie was there whenever we needed him. The floor tile was installed perfectly. And that was not small feat because our house is not made of right angles. We were exceptionally pleased. So we added glass backslash to the scope of work as well as a little tile work to dress up the shower. Except for using the wrong color grout in the shower it turned out OK. The problem was with the glass tile backsplash. We had formed what I thought was a bond with Alfie and his crew so I had no problem paying him when the backsplash was installed. It was quite a job and took a couple of days longer than anticipated. After everyone left I looked at the tile and I was not at all happy the cuts of the glass. Apparently they did not have the proper saw to cut this glass and the edges were terrible feathered. It really looks terrible on all of the corners. I showed it to Alfie when he came out to finish the shower floor. We came up with a possible way to cover it up with caulk. If that did not work he would have to remove it and try cutting it with a different saw. This tile is very expensive but I do have a bit of it left over. He said he would order caulk to match the grout and would be back out on Wednesday. That was 2 and frac12; months ago. I have called him and emailed him a number of times. Then a couple of weeks ago out of the blue he called and said he was cleaning out his truck and found the caulk and that he would be out on Monday morning. Monday morning became Tuesday morning and then Tuesday evening. He still has not shown up. I have given up on him and ordered the caulk myself. If I cannot get it to work I will have to hire someone else to fix the problem. There were a couple of other very small things he was supposed to do which he did not do. I am still trying to find out what the color he used to grout the shower is called because he missed a spot and he did not leave any extra grout. I have asked him at least 5 times and he has not responded.
Description of Work: Removed all floor tile, installed new floor tile, installed glass tile backsplash backsplash, dressed up shower tile
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
$2,500
Dana L.
06/2014
5.0
ceramic tile
+ -1 more
EXCELLENT,FAST SERVICE, AND VERY PROFESSIONAL............. PRICES ARE VERY FAIR QUALITY WORK. PLEASURE TO WORK WITH HAS GREAT STAFF AS WELL..........
Description of Work: CHANGED OUT CARPET IN 2 HOUSES AND INSTALLED TILE FLOORS. CAME VERY WELL RECOMMENDED. EVERYONE I RECOMMENDED HIM TO LOVED HIM...............
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Philip F.
09/2013
5.0
ceramic tile
+ -1 more
Purchased a home and wanted to replace existing tile and carpet, more than 1600 square feet of tile. Alfie met with us to view all the work and take measurements to provide a quote. We met/interviewed with four other contractors and received quotes). Alfie's quote was not the least expensive but he was Professional and portrayed a higher level of and quot;attention-to-detailand quot; and correct methodology. He and his team showed up on time and worked Hard and Long hours including week-end until the job was completed. Their workmanship was excellent and the finished product equalled / surpassed the commitment promised during the initial and quot;interviewand quot; ...and I am and quot;pickyand quot; -and gt; Looks and quot;Beautifuland quot; ...!!! Thanks Alfie, Luis and team.
Description of Work: Tile removal Tile Installation Base Moulding Installation
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
KATHRYN S.
11/2012
4.0
flooring contractor, ceramic tile
+ 0 more
I would not use him for saltillo tile again.
Description of Work: 20 inch ceramic tile laid on the diagonal. Saltillo tile in the front linai entry was laid nicely but was not properly sealed. They did not make it right.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$5,000
James M.
05/2012
4.0
ceramic tile
+ -1 more
Alfie's tile work is excellent--his workers tile work is very good. The worker tiled around the drain, and when we had to remove the drain cover a month later the small bits of tile came off and went down the drain. Not sure why he cut the tiles in that area like he did, but my husband will try to fix it. They did the tile work exactly as it was explained to us. We now have a shower that drains and the other one that we can step into without the fear of tripping.
Description of Work: We had a shower tile floor that did not slope to the drain. Alfie cemented over the existing tile to form a proper slope and one of his workers tiled over that and extended the neck of the drain. Our other shower had a knee wall that we had to step over to get into the shower. Alfie cut out an step-in opening and tiled the edges.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$250
James M.
05/2012
1.0
drywall
+ -1 more
My husband and I decided to treat ourselves and have someone else do the wall preparation. However, fixing Alfie's Drywall resurfacing mess was far harder and took far longer than if we had just done it ourselves. I was so very disappointed.I told Alfie about it, but he did not come look at it. His worker was there for 6 hours one day and two hours one day. Alfie wanted to charge me for two day's work @ $120 a day. We settled on $150 total. If I had realized how hard it was going to be to correct the problems, I would have insisted that he come look, and I would have argued over paying even $150. It was a terrible experience. (For my comments on the excellent CERAMIC TILE work they performed, check under that heading. I hope Angie's List will allow me to write separate reviews.)
Description of Work: I can't give this company enough F's for their drywall work! Granted it was to fix a skip trowl rough finish to as smooth a finish as possible, but the work was horrible. There were big globs of drywall "mud" all over the walls with wavey and end-of trowl marks everywhere and large bubbles in the "mud." The corners were not even touched so there was a groove all the way down in each corner--the supposedly "best drywall person in the company" told me to chalk it after it dried! I ended up having to sand and recoat the entire two rooms which was a nightmare. The product he used was very hard and cement-like making it difficult to sand. (I had to lean my body weight into the sanding block.)
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
1.0
punctuality
4.0
$150
Judith R.
06/2011
5.0
ceramic tile, flooring contractor, drywall, handyman service
+ 2 more
Alfie did an excellent job. He showed up when he said he would start the job. His guys cleaned the work site every day. They removed all the debris from the property from tearing out the existing tile and bathrooms. The work was done in the time estimated. The job done was executed very well. Alfie picked up tile and supplies as needed. His guys were courteous and very hard working. I would highly recommend Alfie Garcia for your tile job. I plan to have him to my back splash in the future.
Description of Work: Demo of existing tile throughout condo, removal of carpeting, demo of existing bathtub and showers, lay 1500 square feet of floor tile and grout, redo two showers with new flooring, liner, and tile, install shoe molding throughout house, install drywall as needed in places.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,500
KATHRYN S.
02/2011
5.0
ceramic tile
+ -1 more
He does tile, marble, wood, and shower reconstruction. He's licensed and insured. I would recommend him highly. He's dependable, reasonable, shows up on time, prices are right, and he does a good job.
Description of Work: He removed all of the old tiling and carpeting in our house and replaced it with new tile. He also laid wood flooring for me in one of the bedrooms and Saltillo tile in the hallway. He's doing a tile reconstruction for one of my neighbors.
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Service Categories
Ceramic Tile,
Flooring Sales and Installation,
Drywall,
Handyman Services,
Hardwood Flooring Sales and Installation
FAQ
Alfie's Install Services Inc is currently rated 4 overall out of 5.
No, Alfie's Install Services Inc does not offer free project estimates.
No, Alfie's Install Services Inc does not offer eco-friendly accreditations.
No, Alfie's Install Services Inc does not offer a senior discount.
No, Alfie's Install Services Inc does not offer emergency services.
No, Alfie's Install Services Inc does not offer warranties.