About us
Business highlights
28 years of trusted experience
Emergency Services Offered
Services we offer
Amenities
Free Estimates
YesWarranties
YesSenior Discount
5%
Emergency Services
YesAccepted payment methods
Reviews
3.215 Reviews
Showing 1-15 of 15 reviews
Christopher S.
02/2021
pest control
 + -1 moreI started my termite damage contract with Environmental Security in Aug '09. My roof was damaged by Hurricane Sally in Sep '20, and I had to wait till Dec '20 to get it replaced. After paying ~$200/yr for renewal inspections over 10 years, plus ~$500 for a warranty booster in 2016, they wouldn't renew my contract because my annual inspection happened while I was waiting for my roof to be replaced. I had regular communications with the office staff to keep them updated on progress of my roof, and I was under the impression everything would be fine. However, at the end of the day, Steve told me there was nothing they'd do, and I'd have to pay $900 to start a new contract plus $330 annually going forward. So much for any loyalty to customers. Hopefully I can find a better, more understanding, company.
Description of Work: Termite Contract
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Michael D.
02/2017
lawn treatment
 + -1 moreThey do a good job of keeping my lawn and shrubs looking good during the year. They are reasonably priced. It only takes them about 15-20 minutes to complete the work.
Description of Work: Lawn and shrubs spraying.
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Yes, I recommend this pro
$60
SHARYN B.
12/2014
pest control
 + -1 moreI've used EnSec since I purchased my house in Cantonment in 2008 without problem. When they branched out into lawn care, I had them come to give estimate. Lawn treatments were more expensive than TruGreen but I decided to go ahead and sign up with EnSec to get the multi-service package price break. They left a message to set up aeration of the lawn appointment, but I hadn't had a chance to call them back yet when they arrived at my door at 7am. I had been up until 5am caring for a very sick kitten and I was fried and stressed out. I was also very angry because I hadn't set up an appointment. What were they doing at my house at 7am without an appointment? He needed me to help him run through the sprinkler system so he could map the heads. You wake me up without an appointment and then want me to work?!? I told him to leave and called the office. I don't remember the name of the guy I talked to, a manager, but I was upset and he did get an ear full. We left it where I would get some sleep and he would call me back in a week to discuss whether or not we would continue with the lawn service. He never called back and I forgot. This was over a year ago. EnSec called last week (Nov 2014) to schedule outside pest control and I asked about the termite control. They haven't been doing termite control at my house for over a year. I hadn't been paying attention. Evidently, they stopped servicing my house when we had the issue with the lawn. I never cancelled my service. I didn't receive a notification that EnSec was cancelling my service. Now they want to come out and charge me to restart. They need to re-inspect my house because they dropped the service. The guy came out today and wanted to inspect inside my house as well as outside. I don't want people inside my house. I don't use any pest control inside my house. He offered no solution to not coming in the house, ie...not covering internal house damage or determining whether or not after outside inspection inside would be necessary. I take responsibility for missing the termite control for the last year. I had used EnSec for 5 years pretty much automatically so termite control wasn't on my to-do list. My fault. But their fault for stopping service in the first place. I never canceled my service. May be the guy I spoke with stopped my service to be spiteful since I yelled at him on the phone. Of course at this point I won't use them at all. So not only have they lost a long-term customer, but now they've gotten a lousy review.
Description of Work: Termite/pest control outside of house. I don't remember the cost.
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Michael P.
11/2014
pest control
 + -1 moreUpdate to previous review. It's been a week since I last contacted this company in regards to termite bond and annual pest control. My last contact I left another message and to this day have never heard back from them. I would seriously recommend using someone who is professional and provides you with documentation for termites and this company isn't it.
Description of Work: Suppose to have used preventative treatment for termite bond.
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$280
Michael P.
11/2014
pest control
 + -1 moreUpdate on prior review. I've contacted Enec several times to get documentation for the Termite bond and after 3 weeks still can't get the documentation or reply. Left another message last night and as of tonight at 9pm never received a return phone call. I wouldn't use this company and don't trust them and I have a Termite bond with them good till Sept of 2015 and I'm looking at paying another company to do treatment and issue a Termite bond with actual coverage. I can't confirm but I've been told this company previously went under another name and had several civil actions taken against them. They don't return a call and even after speaking to two different people I can't get documentation that shows the limits of coverage and the rest of the details. Remember if everything isn't in writing it doesn't exist and it seems this company prefers it that way. They have no problem taking your money and giving quotes for annual pest control as well but won't provide documentation or return phone calls. They will tell you the limits over the phone which means nothing if you have a problem.
Description of Work: Termite treatment and Termite bond
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$280
Michael P.
11/2014
pest control
 + -1 moreI recently purchased a home and the previous owners have a Termite bond and treatment with Ensec. During my home inspection I had a Termite inspection with another company. The inspection came out fine with the area's they were able to check however there were no holes drilled and the guy stated he wasn't sure how they were treating the property without doing this. I contacted Ensec several times because I only have the receipt for date of treatment and the exp of the termite bond and inquired about the amount of coverage from Termite damage. I was advised they cover 100k if damage is caused by Termites within the coverage period. I asked on several times by phone and email if they could send me on the contract so I have something in writing showing the coverage and the details and after almost a month and several phone calls I haven't received a thing. I also inquired about yearly pest control coverage and was given a price but also asked to have the yearly contract sent out in writing and a month later and several phone calls I've received nothing. The last two times I've actually contacted them and more then one specific person I haven't even received a response back. Due to the fact I've never heard of Termite treatment being done this way and neither did the Termite inspector, not receiving the documentation for the coverage I have with their Termite bond I'm debating hiring another company and paying for another Termite bond so I can actually get something in writing. I will update this in the next few days if I receive a call back from my last message left today and if I ever receive the needed documentation for a service/bond that has already been paid for. As someone who used to work in pest control this seems very shady and I would never do business with a company that will not provide you with documentation of your coverage. If you don't have a contract in writing you are throwing away your money on treatment and a yearly bond and this is not how a professional pest control company does business. After reading some of the other reviews I should have looked into this instead of waiting so long making several calls to get this information that they won't provide.
Description of Work: Termite treatment and bond
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$280
Robert S.
09/2014
pest control
 + -1 moreI've had the service for 8 months and so far they have been very responsive and very good. Every time I see any bugs I call and the come out within 3 days and I don't see anymore bugs for several months. Very good pest work. Yard has no weeds and zero fire ant hills. I know they are around, because my neighbors yard has fire ant mounds all over. I've got zero, so that service is definitely working.
Description of Work: I paid for Inside Pest Control, Outside Yard Pest, Weed Control, Fire Ant Control and Termite treatment.
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Yes, I recommend this pro
$1,500
Dolores T.
04/2014
pest control
 + -1 moreunknown
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Yes, I recommend this pro
David N.
07/2013
pest control
 + -1 moreI had a problem with rats, palmetto bugs and sewer drain flies. I had tried to take care of the rats and flies myself. I was unsuccessful. I decided it was time to let the professionals take care of it. John came out and suveyed the situation and treated all the drains for the flies and intructed me on what it was going to take to get rid of the flies. We decided to go with the quarterly service which I thought was very reasonable. The office scheduled for their tech Robert to provide the quarterly service. The day for Robert to come out I had a very tight schedule. Rober was right on time and performed the services to be done including inspecting our rat infestation. Robert placed some traps in the attic and two days later our problem was taken care which made my wife very happy. NO MORE RATS. Robert sprayed inside and outside for the palmetto bugs and others.
Description of Work: Treated for bugs, inspected for rats, set traps
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Yes, I recommend this pro
$70
John B.
04/2013
pest control
 + -1 moreThey did finally come out to fix the program after dozens of phone calls and months of waiting.
Description of Work: They did our wood inspection for a home we purchased. A month after purchase, I noticed some rotting wood on the eve of the home that had been rotting for quite some time. They didn't do a thorough wood rot inspection. I called the company and was told they were busy, but they'd call when they could come out. A couple weeks later I called again and they said the same thing. A couple weeks after that I called and they said the same thing so I began calling every day for the next two weeks until someone finally came out. This was a terrible experience for a first time home buyer.
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$350
Frank H.
03/2013
pest control
 + -1 moreAfter my own research, i can say that this treatment method is the only one that assures elimination of bed bug infestation. It was expensive but provides the best insurance against legal action by future renters and is the right thing to do in any case. the crew were helpful, knowledgeable, and thorough. No hidden charges or surprises.
Description of Work: Two unit apartment bed bug treatment. Treatment involved heating this interior temperatures to 230 Deg F and minimal use of approved chemicals. All day job using expensive and specialized equipment. Warranty provided. Very happy with the treatment but won't know for certain until 6-12 months and no reoccurrence.
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Yes, I recommend this pro
$1,500
Diane D.
11/2012
pest control
 + -1 moreI've been using Environmental Security since 2007 when I bought the house. They did the original inspection. They come four times a year and do the termite control application. They mail you to tell you it is time for you to book your next inspection and application. They are quick and they are here when they say they're going to be here. They are very professional. They wear uniforms and they are neat. When they come in the house they take off their shoes because they've been in the yard.
Description of Work: Environmental Security do my annual termite inspection and quarterly pest control. This is the annual charge.
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Yes, I recommend this pro
$400
Joseph P.
07/2012
pest control
 + -1 moreDefinitely i will use Environmental Security in the future. They're good exterminator.
Description of Work: I used Environmental Security for pest control.
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Yes, I recommend this pro
$219
Mark R.
04/2012
pest control
 + -1 moreSee above
Description of Work: STINKERS!! So anyway, had a new house built a little over a year ago. ENSEC did the initial termite work during construction. I renewed the termite contract with them for annual services. When the service guy came out, he asked me if my "shed" had been covered at the price quoted me. Well, my shed is a very beautiful detached garage with a staircase leading up into the attic (go to the LUKE and BLUES website and check out some of his construction projects....a shed indeed for Pete Sakes). The technician called the office...well the office said no....charge an extra 25 dollars for the "shed". Later after mulling this over (something didn't seem right), I called the office. Yes the garage was to be covered in the initial quoted price. They even gave me the total square feet of coverage to be covered which included the garage. I asked for a refund for the overcharge, and got some "Hmmms"..."Well"....."I will have to check with my business manager to see. We may be able to credit your account next year. I'll check". Got a call back sometime later and was told I would not be refunded the 25 dollar overcharge. Couldn't believe it. A lot of back and forth ensued. At one point the ENSEC guy on the phone tried to intimidate me and was overbearing as well (for 25 Bucks??). I spoke with him again later after speaking two other ENSEC people. Wasted an afternoon arguing with them on the phone. Good night! I bribed the guy...I will not post a negative comment if you send me the check for the overcharge. That got a check in my mailbox. Wasn't going to say anything bad until................. About a week after my house as sprayed, my wife and I were doing our flower planting thing. We have quite a number of pots on one side of the "shed". Some still have dirt in them from old plantings. We were going to recycle some of the potting soil. The potting mixture I make is a combination of four secret ingredients that works really great. Well guess what, after trowling out some of the soil, low and behold....there were zillions of wiggly little "SUBTERANEAN TERMITES"!!!!! REALLYREALLY! And I just got sprayed???? I heard alot of bad things about this company when it was under another name. I will not speak to it tho since it was anecdotal comments from others and not substantiated by myself. Talk about upset! I called around to some other companies and found one I really really liked. Polite, professional, and nice. Thank goodness! Very thorough too. They did a thorough inspection and found a spot where the dry flying termites had done a bit of chewing. Took good care of those little buggers I will tell you. :) I was taken by ENSEC. They will never be allowed on my property again....Go check out my "SHED" at the Luke and Blues custom contracting website. A beautiful craftsman style two story garage..... a "shed" indeed...not. Hope this helps
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$243.5
Stella S.
03/2012
pest control
 + -1 moreI have been with them since 2004. I call them and they come out the next day. They are excellent and professional. I have never had any trouble with them.
Description of Work: They do my pest control.
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Yes, I recommend this pro
Contact information
3182 Gateway Ln, Cantonment, FL 32533
http://ensec.net/contact-us/branches/Service hours
Monday:
7:00 AM - 5:30 PMTuesday:
7:00 AM - 5:30 PMWednesday:
7:00 AM - 5:30 PMThursday:
7:00 AM - 5:30 PMFriday:
7:00 AM - 5:30 PMSaturday:
7:00 AM - 2:00 PMLicensing
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pest Control,
Lawn Fertilization & Treatment
FAQ
Environmental Security is currently rated 3.2 overall out of 5.
Monday: 7:00 AM - 5:30 PM
Tuesday: 7:00 AM - 5:30 PM
Wednesday: 7:00 AM - 5:30 PM
Thursday: 7:00 AM - 5:30 PM
Friday: 7:00 AM - 5:30 PM
Saturday: 7:00 AM - 2:00 PM
Environmental Security accepts the following forms of payment: Check
Yes, Environmental Security offers free project estimates.
No, Environmental Security does not offer eco-friendly accreditations.
No, Environmental Security does not offer a senior discount.
Yes, Environmental Security offers emergency services.
Yes, Environmental Security offers warranties.
Environmental Security offers the following services: Bed bug and pest control & real estate inspection.
Contact information
3182 Gateway Ln, Cantonment, FL 32533
http://ensec.net/contact-us/branches/Service hours
Monday:
7:00 AM - 5:30 PMTuesday:
7:00 AM - 5:30 PMWednesday:
7:00 AM - 5:30 PMThursday:
7:00 AM - 5:30 PMFriday:
7:00 AM - 5:30 PMSaturday:
7:00 AM - 2:00 PM