Prestige Air Conditioning & Heating LLC

Price was flat rate & when I requested a breakdown the owner got squirrelly & rude. Kept accusing me of trying to get his cost to figure out his profit? I just wanted a breakdown of my price but I guess it is a big secret! He was insulting, rude & obviously had a problem comprehending my request for a breakdown of the quote vs his cost?! Unprofessional for an owner!

determined defrost board needed replacing

I got 3 quotes from local companies, Brian with Prestige was friendly, knowledgeable, and not pushy. He offered several options of SEER and offered some upgrade advice. After making my selection he scheduled the work which went flawlessly. It's been a few months now and have absolutely no regrets.

The service tech Chris was professional in every aspect, he discussed the breaker issues, showed me the problem and mad recommendations. Several days later arrived with new breakers to install. As I watched Chris showed and explained what he was doing and performed it safety. His respect for electricity and handling the wiring/breakers was more than I expected and completed the task without incident. Great workmanship by Chris and Safety too.

Great! A float switch and line were clogged. They cleaned drain and switch, checked system pressures and amp draws, topped off cooling agent, and advised me on which filter to use. I was using a filter that had a very high filtration rating, causing a heavy load on my unit when starting up. By switching to a lower rating, more airflow was permitted, reducing the load on the blower motor. Great service,arrived about 2 hours after I called. Will definitely use them again.

All prestige personnel were professional and timely, they provided a quote and completed the install with no additional cost. Techs explained in detail what they were doing and what maintenance was expected of the home owner. Completed the task as scheduled and cleaned up their work area once done. During installation the company owner stopped by to check on work and asked me the home owner if I had any concerns or questions that he may help with. All in all very professional and the price was fair.

On the morning of the installation, the team arrived and immediately began dismantling the old units and installing the new heat pumps. They kept me informed of the progress as they worked. When they finished, Scott showed me the new units, explained everything I needed to know about them and gave me the owner manuals. They were friendly but professional and when they left, the premises were free of debris. Throughout the entire process, the owner, Brian was in contact with me several times to answer questions and check on things. I would definitely recommend this company if you want to deal with an honest owner that cares about his customers and makes sure everything is completed properly.

A+++ will only use this company from now on.

Alexis was friendly and scheduled us for first available which was within 4 hours. I called at 10 am they were here by 2 pm same day. Chris the service tech called and found the unit had a 10 year parts and labor warranty - this info was not given to us when we bought the house last year. He replaced the capacitor - checked the vents to ensure cold air was coming out and it cost me $0. If you are looking for an AC - Heating company in Hernando or Pasco - these are the folks to call. Their customer service and work ethic are above and beyond any I have ever encountered.

I am so glad I called them. The house was getting warmer in the afternoon and we noticed the A/C was not running. I called them at 3:30 in the afternoon and they were at my house by 7 that evening. The float switch was tripping due to the condensation line being partially clogged. He cleared and cleaned it. He showed me how to perform a basic check on the system and how to monitor the condensation line to avoid this in the future. He explained everything to me and walked me through every step. I cannot express how incredible the service tech Chris was. Seriously - don't call anyone else. These guys are the best!

.Arrived at scheduled time, Took about 20 minutes to complete repairs. Didn't try sell me anything extra, and only charged for a service call. I was very impressed, and wrote their number down in my adress book for future reference

they showed up early and did great work. would surely recommend them to anyone. had one minor problem a few days afterword and they were here to remedy the problem in less than an hour. you can't ask for any better than that!

All went well. This issued was discovered during a routine service visit. A quote was given for this repair, and it was set up right away when I called back to schedule. I frequently call this company for repairs and they are always prompt and courteous.

I couldn't be more upset, more upset that I didn't call these people first. Service performed above and beyond any expectations, quick, courteous and affordable. Chris the tech was friendly and knowledgable and answered all of my ignorant questions. Do not call anyone else, make these folks your first call.

I called around noon today. He told me that he would have a guy here between 5pm-7pm. Keith arrived around 5:30. he checked out the unit and said it just was just 2 pounds low on refrigerant. He topped off the system and checked it out. Everything is working fine now. We are new to the area and I plan to set up yearly service with them.

We called Prestige and spoke to Keith. He told us he would be at the house in an hour. He was true to his word. He checked everything out and told us there was nothing wrong with the system. The system had been programmed by the previous owners. Keith reset the system so that it would run as a regular thermostat. He was kind and did not try sell us anything that we did not need. He could have taken advantage of the situation but he was honest and took the time out to explain everything about our system. I highly recommend Prestige Air!

And it went well. They were very friendly and very quick.

One of our ac units was not working right, so we called Prestige Air Conditioning & Heating. Brian came out that same day and replaced the capacitor. While he was there, he checked out both units and said that they were working fine. Brian is our "go to guy" for yearly maintenance on the units as well as any repairs we need. He does a great job and his prices are fair.

He's professional, prompt couteous and I will recommend him anytime I hear of someone that need A/C work

Arrived exactly on time!! Very nice, professional and stayed a long time to figure out the problem. Will be coming back (after parts arrive) to complete job. Will absolutely call them again and again and again. THANKS SO MUCH FOR A JOB WELL DONE. Will give out your company name if I know someone looking for AC/heating service.

He was very cordial, respectful, honest and the price seemed very reasonable. Will definitely use again.

We have had the worst luck with ac companies. If they fix the ac then it gets cold the heat wont work. Get the heat fixed and when ac is needed wouldn't work. We have 2 units and no heat from either one. Sent message to Brian through Angie's list about 4 in the morning and received call and message the next morning from Brian. I called back and he said would be able to be here between 1-3. No problem. He arrived and went right to work checking on the units. He was very thorough. I cannot say enough good things about Brian or his company. Both units were not sequenced to the thermostats correctly. He made sure not only my heat worked but that I would have no further issues with the AC switching over. I am enjoying a nice warm cozy evening. Thank you again Brian. I will highly recommend you and already have.

We had a tenant who claimed that the AC "died" and needed to be replaced. That tenant had another AC company come out and look at it and that company told him that the unit was full of leaks, and it would need to be replaced and the estimate was $2300. We had Brian come out for a second opinion. Brian already knew what the other AC guy said because we told him. Brian said that it was not leaking at all, and it was just a part that needed to be replaced. He is extremely honest. He could have jumped on the bandwagon and said that it needed replacement and just undercut the other guy's price. This is why we use him for every AC need that we have. I am a real estate broker and I refer him to all my customers because I can do so with confidence. I know he will never take advantage and will always be honest. We also had a very old AC unit break down at another rental and I thought for sure it would need replacing. Same thing--it was just a part. And when it is time for replacement, Brian at Prestige is our go to guy. He is not only honest, but extremely professional and his prices are fair.

Bryan, who is the owner, showed up on time and did extensive troubleshooting to determine the cause of our warm air problem. Bryan has a very open and honest approach and tells you what he is thinking and planning, then he does what he explains and reports his findings. This is like a consultant approach and I find it refreshing and comforting. He was respectful of our home, my wife appreciated his using shoe covers - without being asked, and within a few minutes, we knew he was on our side so to speak. I would recommend Prestige to my friends and family. I am grateful to Angie's List for making me aware of this company and I will be calling Bryan again when my old system decides to go on strike.

I used this company previously on a repair at a rental I own. My own home unit was acting up and I decided to replace it with a higher efficiency unit. Compresor, air handler, filter type and thermostat were replaced. In addition ductwork was inspected and resealed. Clean-up could have been a little better, couldn't walk barefoot in a couple places until I revacuumed. I had an issue with the thermostat about a month later and Brian swapped it out quickly. I will recommend Brian and Prestige to any of my friends.