H2O Plumbing Solutions

Never answered

Absolutely the best plumbing company I have ever been involved with. After my hot water heater blew late on a Friday afternoon, a crew, later supplemented by another two plumbers, worked until 10 pm getting a very difficult job completed. I'll never use a different company.

They never responded

I left 2 emails and never heard back. I guess he has enough business to ignore new work/

We had a leak and they fixed it. They were very reasonable in price.

I called to set up an appt (their estimates are free). Bryan and Randy arrived and thoroughly explained everything that needed to be done and what it would cost. They came the next day and were on time. Before they entered my home, they put booties on over their shoes to keep my floors clean, I was impressed as most contractors do not do this. They completed the work, cleaned up thoroughly. They were friendly, professional and took the time to answer any questions that I had. I would definitely use this company again.

Bryan showed up and did the work in about an hour. He and his partner were professional and courteous. They replaced a section of pipe as well as an elbow and installed a new ball valve. They also reinstalled the spigot that I had recently installed for my garden hose.

Great job. It required some rather extensive carpentry work to do the job right. Appreciate their recommendations and expert work!

Very pleased with the work. Bill, the owner, called me to follow up which was nice too.

DID A VERY GOOD JOB

Women are well aware that they are often the target for inflated prices for any kind of home repair. Two men came to my rental property from this company. They did don plastic covering on their feet as not to drag in dirt, so I commend them for this. They proceeded to look at the job I wanted done, and without even taking measurements or anything, quoted me $480 from thin air for replacing all the old copper piping leading to the shower. They even told me I needed an entire new faucet and cartridge for the tub. I knew for a fact that I did not. I got to speaking with a neighbor who explained to me how to do the repair myself. I went to Home Depot, spent $55 for the parts, and did the repair myself. This company tried to totally rip me off. They thought I was just some woman who doesn't know how to do repairs. I've been a landlord over 15 years, and almost always do my own repairs. This time I was busy with other things, and thought the job would entail much more than it did, which is why I called for quotes in the first place.

To say I was terrified of this procedure is an understatement. I expected concrete dust all over my house...a nightmare! To have this job completed with minimal disruption to my home was a most unexpected surprise. Rick and Randy did the work and they were a pleasure to have in my home. They did a wonderful job of covering all openings so no dust at all was found in any other rooms. They were so patient to allow me to photograph the entire process, and explain each step. The job was completed in about 4 hours. They cleaned up the area well and left me with a very reasonable invoice. I am so relieved that this turned out to be so stress free. I can't thank Bill and Rick and Randy enough for turning this possible nightmare into just another thing a homeowner has to go through sometimes.....and....I now have a plumber I can trust! ...another blessing. I give them all an A+++ rating. After the carpet gets re-stretched and then steam cleaned, I can move back into my bedroom.

Good work. Clean and professional

Prompt and professional. Work was done quickly.

They were very good about identifying my problem and fixing it. It was a toilet and the inside was different hat most and they had to get the part and come back and fix it. I tried to get a hold of them again and I couldn’t find them. The pricing was fine, the cost of the part was not. That was something that they didn’t have control over and you could buy it a regular hardware store. They came when they said. They came on Friday and they were back on Friday.

He is great, always on time and always reasonable and honest.

Outstanding. Prompt, efficient, reasonably priced. I have used this company several times in the past, and every time it was excellent and I was completely satisfied. The price of $145 was for of removal of old faucet and installation of new one. I had purchased the faucet I wanted myself, prior to this installation.

unknown

unknown

unknown

We've used this company at this location and the previous home. Good service, quick response, quality work, reliable. We refer them to other homeowners.

Update 07 09 2014. Owner called to rectify problem and offered to make any changes that I requested and he even offered to refund money if I thought it was an unfair price. I declined the refund because I agreed to the price to begin with. It wouldnt be fair to do that. He is going to repair the bracket to my satisfaction free of charge. I still think his price was very high, but I agreed to it. so, that is my problem I guess. It is important to note that this guy at least had the decency to call me and offer to make things right despite what his opinion may have been. This shows me that he is very fair, credible and in my opinion make his a good business owner and a MAN!. I applaud his actions and the fact that he even called me. I am no so much unhappy with the job (Other than the poor bracing installed for the PVC Pipe, however I was charged 350.00 to install about 40.00 worth of parts. Two valves for a garden hose and a few small pieces of piping and a PVC Valve. I have an acetylene torch and I guess I could have done it myself, but I chose to use these guys on a recommendation from another rip-off Spring Hill Contractor because I just didn't have the time. I learned later from a REAL plumber that I was taken advantage of in price. $350.00 for about 40.00 in parts and about 1 hour in labor. (Funny that it took two people to do this simple job). I realize that there is overhead and costs of business and insurance etc., however, I will go elsewhere next time. I was taken advantage of with job cost.

When the owner of the company left my house I said, and quot;wow i love my plumberand quot;, which I never though I would hear myself say. I was so impressed. He not only told me my options for the repairs, which were the most costly way and least costly way of fixing the problem, but he went completely out of his way to help me go through the house as a new home owner and become familiar with everything. He went around my property for over a half hour when it was blazing hot out and ended up having to dig out with his hands, my water main valve just so I would know where it was in case of emergency. He didnt have to do that at all. He could have collected the money and left but he went above and beyond. After he left I called a long distance relative who is also a plumber and and went over what work was done just to verify that it was done honestly and it was. Ive used him on more than one occasion now and he is very fair priced and punctual he even covers his shoes to walk through the house. H20 will always be my go to guy for plumbing needs.

Everything went great. They were very responsive, came out right away, and the price was very reasonable.