Septic Systems, Wells and Pumps, Rentals - Equipment
About us
Family owned since 1974. Customer service is a priority. We accept all major credit cards, cash and check. Special promotions advertised monthly in local publications, Scene Magazine and Spring Hill/Brooksville Newsletter.
Business highlights
51 years of trusted experience
Emergency Services Offered
Services we offer
Drainfield installation & repair. Septic tank pumping. Commercial & residential portable toilet rentals & service
Description of Work: Replace the 37-year-old drain field for our septic system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,375
Deborah V.
06/2017
5.0
septic tank
+ -1 more
Very well.
Description of Work: Clean out septic tank.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Bart W.
06/2017
1.0
septic tank
+ -1 more
No returned call.
Description of Work: Did not return call, request for service.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from Cliff's Septic Svc Inc
PLEASE ACCEPT OUR APOLOGIES, WE HAVE TRIED TO DETERMINE WHO MAY HAVE PICKED UP YOUR MESSAGE WITH NO CONCLUSION. IF YOU WOULD LIKE TO PROVIDE YOUR PHONE NUMBER WE WILL BE HAPPY TO HELP YOU. ALL OF OUR CUSTOMERS ARE VERY IMPORTANT TO OUR COMPANY AND WE ARE DISTRESSED THAT A MESSAGE MAY NOT HAVE BEEN ANSWERED. OUR OFFICE HOURS ARE MON - FRI, 8 TO 5, IF YOU CARE TO PROVIDE A PHONE NUMBER SO THAT WE MAY CALL YOU OR IF YOU PREFER TO CALL US AT 352-796-4540 WE WILL MAKE EVERY EFFORT TO ASSIST YOU. THANK YOU
Kimberly or Margaret M.
11/2016
5.0
septic tank
+ -1 more
I'm a very happy customer.
Description of Work: I called on a Monday suspicious of a full septic tank. Barry arrived before 8am on Tuesday, as agreed. He went straight to the lid (under dirt and grass) - minimal digging. Did what he needed to do and rinsed everything down with water when finished. Put dirt back and now you can't even tell he was here. Price was as quoted on phone less the Angie's certificate. I have to hesitation in recommending him to anyone.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$195
05/2016
4.0
septic tank
+ -1 more
unknown
Description of Work: They cleaned the septic tank. It needed additional electrical work, which I had to hire also.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$780
Kim S.
05/2016
5.0
septic tank
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Bruce S.
03/2016
5.0
septic tank, wells
+ 0 more
unknown
Description of Work: Pumped septic tank
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Gail S.
09/2015
5.0
septic tank
+ -1 more
unknown
Description of Work: I had my septic tank pumped. They arrived when they said and did a professional job. They said I needed a new leech line which I will have done later. When I do it, I will have Cliff's septic do the job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Kristina H.
09/2015
5.0
septic tank
+ -1 more
unknown
Description of Work: They pumped my septic tank. They were able to come out the same day I called. Barry was the driver. He was very thorough and did a great job. I recommend using this company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Matthew C.
09/2014
5.0
septic tank
+ -1 more
Tech arrived early and got started right away. He was professional and answered any questions I had. Service required digging a hole in the yard to access the tank. Tech put everything back and you can hardly tell where it was dug up.
Description of Work: Septic Tank Pumping
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
JOYCE A.
03/2014
5.0
septic tank
+ -1 more
It went very well, the guy they sent out was terriffic. He was very conscientious with what he did, he was impressive, courteous, and answered all the questions. I know if I have more questions I can get in touch with them. They called before they came, which I asked them to do. They couldn't have been nicer.
Description of Work: They pumped out my septic system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Pam S.
10/2013
5.0
septic tank
+ -1 more
It went great. They were sympathetic to what I was going through, they were always on time. When I finally could get the tree removed they worked me into their schedule and came as soon as possbile. The technician found some remaining roots and took the time to dig them out himself. Everyone connected with this company were polite, compassionate and definitely showed above and beyond customer service. I love them!
Description of Work: Cleaned me septic tank when I found it was backing up. Made me aware of a problem that some tree roots were in the way of the septic. Did everything possible to help me out until I could have the tree removed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Janice S.
10/2013
1.0
septic tank
+ -1 more
another compaly responded that night, came within 2 hours, pumped out our tank and informed us that our tank had not been cleaned in "many" years and definetly not 3 years ago
Description of Work: nothing, called their emergency line on a Friday evening because our septic was backing up in the shower, was the complany that we used to inspect the septic and clean out the tank when we bought the house, we were not able to be here the day the company came to do the work but our realtor recommended them
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Cliff's Septic Svc Inc
[Member Name Removed], We apologize for any misunderstanding regarding your septic backup. However, we have been unable to locate any information in our system under your name, the seller's name or the address. When we do a certification for purchase we do provide a written copy to the seller or buyer and retain a copy in our files. If you could provide us with a copy of the certification perhaps it will help us to further research. It is absolutely necessary that the tank be empty before we can inspect it and provide a written certification. We are happy to research this further as we take great pride in providing excellent service to all our customers and neighbors. I will share that the State of Florida does recommend homeowners pump their tanks every 2 to 3 years as the tanks typically do fill in that time period, therefore, after three years it would not be unseemly that your tank may very well by full. You may contact me at 352-796-4540 and ask for Sandra or Linda with any further information you may be able to provide. We do receive many calls from customers asking if we are able to tell them if we provided previous service as they are not always able to remember the company name after so many years. We look forward to hearing from you so that this matter may be resolved appropriately.
Camilla C.
10/2013
3.0
septic tank
+ -1 more
We still need the job done, but I am afraid to call them. I might have been confused but they are not named the same.......No work done yet....
Description of Work: Originally (about a year ago) I wanted them to pump out our septic tank. They located the tank but there wasn't anyway to access the tank to pump it. They gave me an estimate of the cost to take the concrete top off and make the tank easily accessible. This was a good estimate of about $1200. but we couldn't do it right then. I called them around 9/1/2013 to have them come out do the work and to pump the tank, knowing full well that the price would be higher. The young lady said that someone would call us back and as of todays date 10/14/2013 they have not.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$1,200
Response from Cliff's Septic Svc Inc
Dear (removed member name), We do apologize for any misunderstanding regarding your situation. We have searched our records and have been unable to find record of your original call last year or our visit to your home to either pump or provide an estimate. It is very unusual to find a tank and yet not be able to pump it so the situation would ordinarily sound familiar to our staff and additionally, since you are out of county we would have recorded information which we are not able to find. It would be our pleasure to make an appointment with you to have a technician come out to review your situation and help to resolve the matter. Please feel free to call Linda or Sandra at 352-796-4540 any day between 8 and 5 (we do close from 12 to 1 for lunch) to arrange an appointment. We look forward to hearing from you. Thank you, Sandra, Cliff's Septic Services
Brenda S.
09/2013
5.0
septic tank
+ -1 more
They were prompt with the delivery. The unit was clean. They serviced it every week and kept it pleasant. The only minus was they have an odd billing cycle that was confusing.
Description of Work: Portable job site toilet
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,150
john michael A.
09/2013
5.0
septic tank
+ -1 more
The technician was very good. He told that the tank was to small was more for a house trailer which I knew already, but it was nice to know he knew what he was talking about. He checked out the wiring and explained how everything worked with the well. He took the water to have it tested. I was very pleased. I was going to use him again 8/5/201, but the real estate deal got canceled. I will use him again in the future. Good price for service.
Description of Work: Check out well and all piping to house. Had water tested. Gave a lot of good advice for future reference.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Daniel H.
08/2013
5.0
septic tank
+ -1 more
On time. Carried out the work quickly.
Description of Work: Emptied septic tank. Evaluated the condition of the septic tank. Re-seeded septic tank with bacteria.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Jim H.
07/2013
5.0
septic tank
+ -1 more
Cliffs sent out Rich this morning to clean out my tank and he was a pro! He went about his job and got things done quickly. I didn't even have to tell him where the septic tank was, he located it with probes pretty quickly. I was very glad to get the service done. I have heard so many bad stories about septic cleaner services, so I was happy to have a great experience at a good cost.
Description of Work: I hired Cliffs to clean out my septic tank.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Jo W.
06/2013
5.0
septic tank
+ -1 more
I have been using this company for 17 years. They are always courteous on the phone, quick to respond especially in emergencies. The men performing the work have always been courteous, professional and mindful of our property. Highly recommend their service. Will continue to use again and again!
Description of Work: Cleaned septic tank and filter
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
donna l S.
05/2013
5.0
septic tank
+ -1 more
VERY HAPPY WOULD USE THEM AGAIN
Description of Work: CALLEE BECAUSE TOLIETS RUNNING SLOW. CAME THAT DAY, CLEANED AND EMPTIED TANK. QUICK, NEAT AND FOR PRICE QUOTED ON PHONE.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Carol D.
02/2013
5.0
septic tank
+ -1 more
All went well. Toilets and sinks are now running properly.
Description of Work: The septic tank was filled and all lines were clogged, which I didn't realize because someone else had serviced the tank about 2 years ago. Apparently, the job was not done correctly two years earlier. That is why I agreed to pay Cliff's more than the quoted price.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
William M.
02/2013
5.0
septic tank
+ -1 more
Another company had told me I needed a new drain field, this new company was was able to clog the filter and fix it. He did what he was supposed to do. When he left the invoice he included a page that included all of the information I will need to maintain my system and everything about septic tanks. He also added back bacteria himself and told me the monthly treatments were not neccesary. They're thorough and they're very upfront.
Description of Work: They drained my septic tank completely and washed the whole thing. They also unclogged the filter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Patricia Z.
04/2012
5.0
septic tank
+ -1 more
Everything went very well. The company arrived on time. Very professional and courteous. I received a follow-up call after the job. Very impressed.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Septic Systems,
Wells and Pumps,
Rentals - Equipment
FAQ
Cliff's Septic Svc Inc is currently rated 4.6 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Cliff's Septic Svc Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa