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That Service Company

Appliance Repair, Dryer Vent Cleaning, Water Coolers,

About us

That Service Company is a service based company that is staffed with qualified technicians. Our company has been in business for many years. That Service Company does not charge a service fee as long as a repair is made. All services are quoted up front for the customer to approve before the repair is performed. We service both residential and commercial customers

Business highlights

21 years of trusted experience
Emergency Services Offered

Services we offer

We offer many services to make you home or place of business as comfortable as possible. We offer sales and repair of all brands of air conditioning, repair all brands of appliances, service all types of refrigeration needs, repair water heaters and perform dryer vent cleanings along with many maintenance services.

Services we don't offer

Ask for details.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.65 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
20%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.6
value
4.0
professionalism
4.8
responsiveness
4.6
punctuality
4.6
Showing 1-5 of 5 reviews

Kenneth G.
08/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Insect control. It went well. Did some treatment inside and out. Technician hit all the spots and gave us some good advice. It took a while to get a date from the technician for the actual appointment, but once we locked in the date, everything went great. Price was right and we haven't see any more ants.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$55

Dave A.
05/2014
3.0
appliance repair
  + -1 more
He blew out the entire mother board on our stove. My husband took over the repairs and fixed it himself. I would not use them again.
Description of Work: Suppose to fix an error message on the stove

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$85

Response from That Service Company
Customer placed service call for non-functional built-in oven. Had to uninstall unit to allow for diagnostic. Rescheduled so additional technician could be made available due to weight of unit. Diagnostic found the problem to be the Main board and a transformer. After diagnostic procedures the characteristics of the failure did change however this is common and did not change the diagnosis of the problem or the quoted repair. The customer was quoted on the repair and not charged for the additional labor for uninstallation and reinstallation. It is our opinion that the customer is placing blame on That Service Company for thier non-functional oven due to the change in characteristic of the failure. It is also our opinion that they used our diagnostic to acquire parts themselves and complete the repair. The comment "He blew out the motherboard.." is ridiculous since that was the problem to begin with. NOTE! The technicians assigned to this call have a combined experience of over 35 years in the industry and are the owners of the company.

Jim R.
02/2014
5.0
appliance repair
  + -1 more
My experience with them was very good. It was probably a month ago. They fixed a washing machine for me. It cost a couple hundred bucks. They were right there and they went back and got some parts from this place to fix it. I thought that was quick like. He cleaned up after himself and was polite and professional.
Description of Work: That Service Company came out and fixed my washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John & Kathy G.
09/2013
5.0
appliance repair
  + -1 more
On the second trip the owner arrived with the worker. The owner made sure I was satisfied and if I had any other concerns in the future to call him. I am very pleased.
Description of Work: Replaced ice maker

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

James S.
11/2011
5.0
appliance repair
  + -1 more
Called several repair companies, That Service Company responded first, set an appointment and gave me an idea of the cost. Their appointment was for 'between 10 AM and 1 PM' and the service representative was here at 11:00 AM. Did the trouble shooting, repaired the machine and was done in 20 minutes, with a clear explanation of alternatives and costs.
Description of Work: Repaired washing machine, installed modification costing less than expected.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

    Contact information

    123 W Bloomingdale Ave Ste 221, Brandon, FL 33511

    http://www.thatservicecompany.com/

    Service hours

    Sunday:
    12:00 AM - 12:00 AM
    Monday:
    12:00 AM - 12:00 AM
    Tuesday:
    12:00 AM - 12:00 AM
    Wednesday:
    12:00 AM - 12:00 AM
    Thursday:
    12:00 AM - 12:00 AM
    Friday:
    12:00 AM - 12:00 AM
    Saturday:
    12:00 AM - 12:00 AM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Dryer Vent Cleaning,
    Water Coolers,
    Air Duct Cleaning,
    Water Filtration and Softening,
    Water Heaters,
    Appliance Repair - Small,
    Pool and Spa Service,
    Heating and Air Conditioning,
    Gas Grills

    FAQ

    That Service Company is currently rated 4.6 overall out of 5.

    Sunday: 12:00 AM - 12:00 AM

    Monday: 12:00 AM - 12:00 AM

    Tuesday: 12:00 AM - 12:00 AM

    Wednesday: 12:00 AM - 12:00 AM

    Thursday: 12:00 AM - 12:00 AM

    Friday: 12:00 AM - 12:00 AM

    Saturday: 12:00 AM - 12:00 AM

    That Service Company accepts the following forms of payment: Check,Discover,MasterCard,Visa
    No, That Service Company does not offer free project estimates.
    No, That Service Company does not offer eco-friendly accreditations.
    No, That Service Company does not offer a senior discount.
    Yes, That Service Company offers emergency services.
    Yes, That Service Company offers warranties.
    That Service Company offers the following services: We offer many services to make you home or place of business as comfortable as possible. We offer sales and repair of all brands of air conditioning, repair all brands of appliances, service all types of refrigeration needs, repair water heaters and perform dryer vent cleanings along with many maintenance services.
    Ask for details.

    Contact information

    123 W Bloomingdale Ave Ste 221, Brandon, FL 33511

    http://www.thatservicecompany.com/

    Service hours

    Sunday:
    12:00 AM - 12:00 AM
    Monday:
    12:00 AM - 12:00 AM
    Tuesday:
    12:00 AM - 12:00 AM
    Wednesday:
    12:00 AM - 12:00 AM
    Thursday:
    12:00 AM - 12:00 AM
    Friday:
    12:00 AM - 12:00 AM
    Saturday:
    12:00 AM - 12:00 AM