Panorama Tree Care

Not good at all. When I called the office to schedule an appointment, the lady was very rude. I over looked that and scheduled an appointment. She told me the person meeting me a the jobsite would have a sign on his vehicle. He did not. He arrived early and left without us meeting face to face. I called the office a couple of minutes after our appointment time. I was told he called my cell phone and got no answer and could not find anyone that knew about the appointment so he left. I did not have a missed call from him. She said he had an emergency and could not come back. She offered to reschedule. But by that time I did not want to have anymore dealings with them. So I did not reschedule. I will look for another company.

Very efficient. They came out, assessed, then emailed estimate to me. I approved estimate online. They scheduled via email. They completed part of the work on day-1 and the remainder on day-2, and then emailed an invoice to me, and allowed me to pay online with no additional processing fees. I appreciated the efficiency of their communication and their work.

They didn't do attention to detail, and they basically didn't trim the tree with a level of attention. They left a lot of piece of the tree. When they trimmed it and took off a lot of the big branches, but they didn't trim the interior. I had to go clean up a lot after.

They came one day to give an estimate and came back to do the job the next day. They were prompt, courteous, and very professional. Panorama did a great job.

Panorama Tree Care does not have workers compensation insurance so I cancelled the job. Panorama Tree Care is now harassing me to pay the City of Tampa tree trimming permit fee. Panorama Tree Care should not have pulled the tree permit knowing that they did not have workers compensation insurance that the customer demanded. Update 2/27/2015 As of this moment we are not in litigation with this company. They do not have $5 million in liability when in reality they only have $2 million. They have zero work mans compensation.

Joe came out when he said he would and gave me the written estimate. I got 2 other bids from other Angie's List companies, but Joe had the best price and seemed very professional. He also was the only one who followed up with an emailed copy of his estimate. When I decided to use Panorama Tree Care, I simply had to print off the emailed estimate, sign it, scan it, and email it back. I called Joe and we set a date and time and his crew was there right on time. The crew did a magnificent job and did it quickly and professionally. I was more than pleased with the outcome. They also cleaned up all debris when they left. They then followed up and sent me an email receipt for the check that I gave the crew when they left. I will definitely use Panorama Tree Care again !!!

Crew showed up and I walked the yard with the estimator and his foreman and we reviewed all the trees I had initially approved for cutting. After a couple of hours I asked the foreman how much longer he thought they would be and he thought they'd be done by 2:30. It was closer to 6:30, so I know I got a great deal, since it was done very professionally and the guys really hustled. I know three years ago they did about $1500 worth of work, also over the pool cage (different 100 year old oak that time) but used a bucket truck. This time they used hooks and climbed up in the tree. The cage was so covered by the 10+ foot diameter tree that the foreman said that at one point, while he was a in the branches, he "..was looking straight down into the middle of your pool.". I can't recommend these guys enough and, in threee of four years when the d*** thing has regrown, I will use them again.

It has been almost two years since the work was done. It is meaningful that I waited two years to post because my oak trees were damaged to near death due to neglect, age, mistletoe and kudzu vine infestations when Panorama did the work on them. I say this because with near-death trees, it can take years before they fully come back to life, if at all. I gambled by having them "fixed" rather than cutting them down. The Panorama arborist gave me all of the options and told me that I could have the trees removed or they would do the best that they could to save my trees. I opted to try to save the trees. Panorama did the work, and the trees looked awful when they finished; bare and lethargic. On another occasion about six months later I had another tree problem and had other arborists come out to give me quotes. The other guys looked at Panorama's work and said that they messed it up and "lion tail" trimmed them which is a big mistake. I was devastated after spending so much money. I even called the University of Florida's Agriculture Extension Program and sent them photos of the trees. They confirmed that the trees were trimmed incorrectly. I called Panorama (this was almost a year after they did the work), and the arborist explained to me very professionally that the trees were so badly damaged that they had to trim them "incorrectly" to save the tree. I called the University of Florida (UF) again and we discussed the photos I had sent them. UF agreed totally with Panorama. I failed to give UF all the details the first time I spoke with them; under normal conditions they were trimmed incorrectly. However, based on the damage and further explanation, UF totally agreed with Panorama. Furthermore, UF told me that there is no way any of the other arborists that "bad mouthed" Panorama could have possibly known if the trees were trimmed properly or not because they did not know the extent of the damage to begin with. They were the ones that were acting non-professional. Bottom line is, now two years later my oak trees are looking great! It took a while, but I believe I made the right decision saving my trees rather than cutting them down to begin with. I would recommend Panorama if you have any specific tree problems requiring someone with specific knowledge on how to handle damaged trees. In the end, they used the correct technique to save the trees. Thank you.

Everything was done very professionally.Tony came to our house to give us the estimate and the price at the end was exactly what he quoted. Within 1 week he had a date scheduled for us and the underground cables were marked. He called the day before to confirm the time the workers would be at the house. The day of the job he called ahead to let me know they were on their way. When we got home from work we found 6 workers at our house and they were just cleaning up. There was no way we could tell there were 3 huge palms in our yard earlier. They even moved some of the other plants out of the way and then replanted them. The grass was not disturbed and there was virtually no debris left around. If you didn't know before, you could not tell they were even there. They were even careful with our rubber mulch that was in the area. Now almost 1 month later the new plants are doing very well and seem to be growing. The plants they had to take out and put back are also doing well. We are very pleased and would use them again and recommend them to others.

After doing some shopping around we decided to hire Tony @ Panorama because of price & availability to quickly get the job done. He transformed a couple of large "tired" laurel oak trees in our front yard into beautifully pruned handsome trees that compliment the property rather than detract from the curb appeal. His crew was in and out quickly, cleaned up every bit of mess and we are extremely pleased. We will hire Panorama again.

We called for an estimate along with a few others. While Panorama was not the cheapest (middle quote), he was the only one (along with their secretary) which was really professional, a trained arborist, and spoke of getting a permit from the county. Apparently with oak trees if you have them trimmed or completely removed, a permit from the county is required ($35 charge). As a home owner I had no idea. When someone comes out to trim your trees, you rely on them to know what they are doing and make you aware of any requirements such as this. I would hate to think what the fine would be if I had this tree trimmed and no permit was filed. While we had to wait a few weeks for the permit to get approved, and after a few follow up calls I had to make to find out the status (which I should not have had to do) they were very nice and appologized for the confusion. The funny part was the next thing I know, I had someone calling to let me in the morning (I thought to schedule the work) to let me know they were on their way and noone had called me to schedule the trim. However, it was ok, as it all worked out as my husband happend to plan to be home that day and the job got done (which we were anxious to have done). They did a great job trimming the trees and taking away all the mess as a result. They did drop one branch on the side of the house which messed up the gutters we have running along the top of the roof with wire over the top (which we just had newly replaced not 6 months ago) but they appologized and tried to fix. It is bent up a little but you dont notice it too bad and if we were not planning on moving in the next year or so, I would have made a bigger deal over it and had them fix it or reimburse me for doing so. However, it was an accident and they felt really bad about it and again considering we are moving soon, I did not worry about it. All in all, they did a great job and I would definately use them again.

The work was scheduled to take place between 2-3 in the afternoon. I took off from work to be home by 1 to make sure someone was there when the workers arrived. At 3:30 no one had shown up so I called the office who relayed my messagecto Tony Padgett. He called me back after a few minutes and proceeded to tell me that the had gotten behind on another job and probably wouldn't make it. "Could I schedule another time?". I expressed my disappointment that they couldn't take the time to call me to let me know they would be unable to make it to my property and I found out by calling them to find out where they were. This was particularly perturbing since The time had been arranged specifically so I would be present during the work. I guess I was supposed to be impressed that my job was given reduced priority for a job that involved a big "$10,000 oak tree stump". Common courtesy is basic and I expect to receive it as a fundamental part of any business relationship. It didn't happen this time so I chose to reschedule with a different vendor.

Tony and his team are great to work with. Tony was able to help me decide how to address tree problems that I had in my yard. His team worked VERY hard, despite the heat. I had tree branches that reached out over the edge of my property, over a lake, and they were able to remove the branches safely with no damage to people or trees. It has been over six months since the work was done and the trees are healthy and look great. The price was very reasonable and I love how well the team cleaned up everything before they left. This is a great tree service - you can choose them with confidence.

Three people showed up. One to trim the tree, and two to clean up. The tree has shape to it and has been thinned. It looks great. The owner Tony came and gave me the estimate and he told me how they would shape it and they did exactly what they said they were going to do. I can't recommend them enough! They showed up on time, the tree looks great, and the clean up was thorough. What more could you ask for?

They were prompt and professional. They did everything I had contracted them to do.

All went well; A permit was obtained by the tree service; work was completed very soon thereafter with no damage to the property or adjacent plants surrounding the oak; clean up was through.

The owner came immediately to do an estimate of the work. We had a personal delay so I had to ask him to reschedule the work. He did so very professionally and cheerfully. They came on time with a crew of six or seven men. They all worked non stop except for a lunch break. Tony the owner explained the work to them and they broke off in teams and got all of the work done in one day including cleaning up the debris. Except for the missing trees you would never know they were here. The staff were well trained and worked very well together. They were all pleasant and fun people with an exceptionally high degree of professionalism by all.

l Tony Padgett was very approachable and came to my home on time. We discussed various options regarding the overgrown tress and branches around the house and what should be the best approach. He seems very at ease with my questions and took the time to address my concerns. He said he had a crew that was finishing a job near my home so if I was satisfied with the estimate they could start that day. The most expensive item was to remove an old Eucalyptus tree that has rotten and was posing a safety issue. The original quote included that removal. As I though about it, I decided it would be sufficient to trim the old Eucalyptus tree since it probably would not grow anymore. I share my changes with Tony and ask him to instead include cutting the cluster bamboo. I though the price would be less but he quoted the same price. The crew was accommodating though a bit hectic at times and a few of my flowers got damaged as they guys tried to get the job done fast. I called Tony and let him know and he spoke with the supervisor. Things went smoothly after that. The process of removing the grind bamboo was difficult and I had hoped they would take all the roots removed instead of mixing it in the ground. Nevertheless they were accommodating and work very hard to get the job done. They clean the area and the front of the house when they were done. They even did a little extra in cutting as I walk around and saw the work. I gave them a b for price based on past experiences with removing/cutting trees in areas with more difficult access but they happened in another State and perhaps here Tony?s price is reasonable. He did gave me a 10% discount for being a member of Angie's List. I have since recommended Tony to neighbors that have asked who did the work on my yard and patio disclosing the charges that some people might be considered high.

Tony sent Quincy Cunningham and his crew to complete the tasks mentioned above. They were very professional and courteous. Quincy was very knowledgeable and was able to answer any questions that I had. After completing all the tasks a major clean-up was accomplished and my wife and I were very pleased. We will use their services again.

I received a letter from my homeowners' insurance requiring me to have trees trimmed that were actually touching portions of the house. I found Panorama Tree Care on Angie's List and gave them a call. Tony came out within a few days and gave me a proposal of $300 for each live oak and no charge for the small palm. They were set up to come later in the week, but we had a spell of continuous rain several days in a row. I figured someone would call the following Monday to set up another date, but to my surprise, I got a knock on my door that Saturday morning! There was a three-man crew ready to take care of the job. This turned out very well, since I was going to have people coming the following week to install and repair gutters, and I was worrying that the trees would be in their way. These guys went right to work. I watched in amazement as one scurried around this huge live oak in my backyard, sawing and trimming while the other two were constantly picking up and dragging the smaller brush to their truck and hauling the larger limbs (at my request) to a spot where they would be used later for firewood in our fireplace. This tree had never had a proper trim and I was absolutely amazed at how much they cut back. For the first time in decades, there was daylight on the ground around it! Since I was concerned with having it as far away from the back porch as possible, they did a thorough job. I loved the results! They quickly trimmed the palm at the front corner of the house, then went to work on the live oak at the side of the garage that had branches touching the roof. Unfortunately, the oak in the backyard had been more of a job than they anticipated (probably because I was so concerned that it be cut back as far as possible from the house), so there wasn't enough time to finish up with the tree on the side of the house. They didn't like having to leave the job undone, but apparently there was some communication with their boss and I guess it was too late in the day to finish. They told me someone else would be out to complete the job. Again, I assumed it would be sometime the following week, but I was wrong again. Tony himself showed up on Sunday morning, the following day, and finished the job in about 2 or 2 1/2 hours. He carefully loaded up all the debris that the previous crew had raked up into several piles and finished trimming a couple of large limbs from the live oak in the side yard. He also loaded them up and placed them with the huge pile of future firewood from the day before. I'm very grateful to this company, their Saturday crew, and Tony. It's been over a month now, and both trees look beautiful. I have a few more smaller trees on the property that need a good haircut as well - they're just not close enough to the house to cause the insurance company such consternation. In the future, I'll definitely be asking Panorama if they could do that job as well.

Came in Monday morning with full crew and by 5:00 Tree was down and gone. Ground stump on Tuesday afternoon and finished Wed. am

Scheduled an appointment for this past Friday, No call, No show.

Tony met with us and our general contractor to understand the specifics of our Grand Oak pruning needs. His subsequent estimate was reasonable yet under his competitors. He provided copies of license and insurance upon request and confirmed that the work would be done by his employees (not subcontractors). He coordinated with our builder regarding scheduling since we currently live over an hour away from this property. The work was done well and as scheduled. Two issues that were brought to his attention were quickly and satisfactorily resolved: 1: one of his new employees drove his vehicle over our new septic drainfield, leaving ruts. Tony brought the young man back with him on their day off to meet with us and our septic provider to assess possible damage. The young man respectfully followed the septic provider's instructions to hand-dig in the areas where the damage might be so it could be thoroughly examined. Thankfully, no damage was discovered and we were happy to release payment for the completed job. 2. one branch was missed in the trimming process (hidden amidst bamboo!) ; but when pointed out to Tony, he arranged for his crew to return to take care of it.

He was very professional and courteous. He explained how they would remove the tree and grind out the stump. Due to unforeseen circumstances, we were not able to have the work done yet. Assoon as we are, Tony will be the one we have do it.

Tony returned my call right away and came by for an estimate the following day. The permit was obtained and the job scheduled. The crew was on time, polite, professional, and quick! I am very pleased with the job and will use them for future tree trimming.