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Home Depot

Windows, Appliance Sales and Installation, Hardware & Home Improvement Stores,

About us

Store No - 6305.

Reviews

4.336 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
14%
3
3%
2
6%
1
8%


Rating CategoryRating out of 5
quality
4.6
value
4.2
professionalism
4.4
responsiveness
4.4
punctuality
4.4
Showing 1-25 of 36 reviews

Dan H.
02/2017
1.0
landscaping, replacement windows, doors
  + 1 more
they never have what I need... refuse to go help... just point. Lowes is so much better.
Description of Work: they never have what I need... refuse to go help... just point. Lowes is so much better.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$500

Dan H.
09/2016
2.0
landscaping, replacement windows, doors
  + 1 more
they never have what I need... refuse to go help... just point. Lowes is so much better.
Description of Work: trying to pick out a door and have it installed. using an insurance claim

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$500

Karen B.
07/2016
2.0
home improvement stores
  + -1 more
They could not find it after they had been notified three times that it was there. After I waited an hour and a half of them searching for it, they finally found it. I was not thrilled with their on-line service at all. In fact, I won't use it again. They pretty much kind of brushed me aside while they were looking. They were rather rude. I started going up and down the aisles myself looking for it, up on the top racks myself. The price is good. The quality of the product is an A, not the store. They did notify me that it would be there through their system on the Internet but once I got off the Internet, and had to deal with the people at the store, their responsiveness dropped down. In store, I would shop there again but for items on-line, never.
Description of Work: I used Home Depot. I ordered a carpet shampooer on-line to be delivered to that store.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
2.0
responsiveness
3.0
punctuality
1.0

$108.75

Robert S.
07/2016
5.0
insulation
  + -1 more
They did a very thorough job. They were careful to go all the way to the eaves and make chutes.
Description of Work: They installed insulation in my attic.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Steven A.
06/2016
4.0
buying services
  + -1 more
It is very difficult to find anybody that can help you, they don't have enough staff. When I speak to somebody, they are good. I will not use them as often as I do.
Description of Work: I use Lowe's. I was there this morning. I was there to price some items.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
2.0

Yes, I recommend this pro

john C.
10/2015
4.0
electrician, lighting
  + 0 more
The services were great. I just think they're expensive. It turned out to be very good.
Description of Work: The electrical company we used was through Home Depot. They installed a chandelier and an outside porch light. They also replaced some ground fault interrupters.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$821

james W.
04/2015
5.0
appliance sales, replacement windows
  + 0 more
went very smoothly included lifetime warranties for windows and labor additionally, warranties are transferable to new owner
Description of Work: removed and replaced 10 residential Simonton windows including all necessary steps in a positive and professional manner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

EILEEN S.
06/2014
5.0
appliance sales
  + -1 more
The first time I went I spend $800 and the second time I went I spent $424 and they were unbelievable deals. I looked at Sears and everywhere else and Home Depo was the cheapest that I could find. I bought the refrigerator for $800, they delivered it for free and I bought a range for $400 and it was here in 2 days. They were awesome they set up the fridge and the range for me they tool away my old appliances for me and they didn't charge me extra so they're really good. Sears charges you $60 for delivery. When I bought the fridge it came with the water connection kit but they didn't want me using that one so they took me out to get a new one. They were awesome.
Description of Work: I went Home Depot 2 weeks ago. I just re-did my kitchen and I needed new appliances.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$424

Paul M.
05/2014
5.0
lawn mower repair
  + -1 more
They did the work that we were looking for. The generator wouldn't start because the gas have been in there way too long and so they cleaned it and everything and got it into working order again. They did it in a reasonable time frame.
Description of Work: We use Home Depot to repair our generator.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Camille A.
12/2013
5.0
replacement windows
  + -1 more
Salesperson was knowledgeable and very efficient. Windows were installed in about 3 weeks from order being placed. Installers worked very quickly and professionally and left everything clean and neat when they were through with the installation.
Description of Work: Replaced three windows with double hung insulated windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Judy M.
02/2013
5.0
appliance sales
  + -1 more
I had some problems and I've had them out, and they've been real nice but I don't know if it'll be fixed or not. The experience with them was good; they are excellent.
Description of Work: I bought a refrigerator at Home Depot and they installed it for me as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Marcia H.
07/2012
5.0
replacement windows
  + -1 more
The windows were good quality, and they weren't cheap. I am very happy with them. Home Depot was very professional, I have no complaints, and I was very happy. I guess I am not the savvy shopper, because I didn't get 3 quotes. I trusted them to provide a quality product. They were expensive windows, and they will be here after the house is gone. I am going to take them with me after the house is destroyed. They made an appointment, and they came. I will use Home Depot when I do the front of the house.
Description of Work: Home Depot, installed hurricane windows this past January. I purchased hurricane windows, and the cost was in the thousands.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bruce W.
06/2012
4.0
home improvement stores
  + -1 more
There's nothing that really stands out about them. The quality of their products is good. I will definitely use them again in the future.
Description of Work: We picked up fertilizer and weed killer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$80

Brian P.
04/2012
5.0
appliance sales
  + -1 more
I have used them extensively for doors, tiles, bathroom products and other construction products. I only buy products from them because I have an electrician who does the fixing. They usually have the products available, and that is why I like the most because I don't have to run from place to place looking for what I need. They have a loading service, and they load the products that I purchase in the truck and I don't have to it myself. I would use them in the future.
Description of Work: I used Home Depot for buying some electrical products.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Karen B.
03/2012
4.0
home improvement stores
  + -1 more
I don't really go there that much. When I go, I usually know what I'm looking for. They have a pretty good selection.
Description of Work: I purchased a product from them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Barbara L.
08/2011
4.0
replacement windows
  + -1 more
They were here in four hours and it was way too long. Their bid was more than twice as much compared to the one that we ended up taking. They didn't measure the windows but they talked a lot. We will not use their services again in the future.
Description of Work: We got a bid from Home Depot but we did not use their services. They came out to our house probably in late May or early June and gave us a bid on the windows for our house.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
5.0


Gail R.
08/2011
5.0
replacement windows
  + -1 more
I liked them. The salesman was very good and he followed through. He was better than some of the other companies that I went with, but I weighed the pros and cons, and found that I got a slightly higher quality glass at a comparable price from another company that is on Angie's List. They were professional and had broken down the estimate accurately with a lot of detail. The follow up from the salesman was excellent and the timeframe was excellent. They were one of the top contenders for the job.
Description of Work: I got an estimate from Home Depot for installing windows.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David W.
07/2011
5.0
remodeling, replacement windows, doors, home improvement stores
  + 2 more
As explained above, we were extremely pleased with all aspects of our association with Lowe's and really have no negative comments to make.
Description of Work: We had several jobs performed by the Lowe's in Valrico FL and we have been MORE then pleased with the all aspects of the work. We had new windows installed, a new front door and storm door and also a French door to replace our old sliding glass door. We just recently had a new garage door installed as well thru this Lowe's and again we are extremely pleased. In each instance, Lowe's would call to keep you informed as to when the installers would arrive etc and after the work, they followed up wanting to know if we satisfied or not. In the future we would not hesitate to have work done via Lowe's

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Doug K.
01/2010
1.0
water heater repair
  + -1 more
Recommended installer installed the hot water heater, and it seemed kinda okay. Water didn't seem that hot. About two weeks later, people took baths and showers, and suddenly, the hot water ran out. Our old water heater didn't have this problem. I called installer multiple times and left more than one message but no one ever called me back. I was calling the line on their sticker on their water heater. To reach anyone at the installer’s, I had to call the installation number that I called originally for the work. Of course they answered, but they immediately let me know that this wasn't "their problem" and curtly gave me the warranty company's number to call. The warranty company kept trying to get me to buy replacement parts and get an o-meter to fix things myself. They said they would reimburse me for any parts I bought. Eventually, the warranty company finally sent someone out and finally at the very end of everything, the repair guy figured out that the thermostat was faulty. He was able to figure this out because of a question I asked.
Description of Work: Called Home Depot and purchased a water heater. I used their recommended water heater installer.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$799

Miretta K.
08/2009
5.0
appliance sales
  + -1 more
Their pricing was very good. They were professional and responsive to my needs. I was satisfied with their service.
Description of Work: I bought a refrigerator from Home Depot.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elvira K.
04/2009
5.0
replacement windows
  + -1 more
I think I over paid them, but everything went well and on time. I had no problems with their service.
Description of Work: I used Home Depot to replace all of the windows in my house.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$4,000

WILLIAM H.
08/2008
5.0
replacement windows
  + -1 more
They did a professional job. They were very quick and did the job in the time frame they gave. They had very fair and reasonable pricing. They cleaned up after themselves.
Description of Work: They came out and installed/replaced some windows for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

06/2007
5.0
doors
  + -1 more
They were fabulous. They were responsive and always let me know the status of the job. They did everything on schedule and I would recommend them.
Description of Work: I special ordered sliding glass doors from them and they installed them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,474

JAN M.
08/2006
5.0
home improvement stores
  + -1 more
Danny was the project coordinator for the remodel. He was quick to respond to any questions. The Kraft-maid cabinets arrived on schedule. The plumbers were efficient. The cabinet installer was very meticulous and very prompt. The counter-top installers paid attention to detail and were very neat in their job. The job took about 3-1/2 months. Extra materials were returned for a refund. We are very pleased and recommend this company highly.
Description of Work: Kathleen designed new kitchen cabinets for us using the existing footprint and the existing appliances. She helped with the siltstone color choice. We used the Home Depot subcontractors for cabinet installation and counter-top installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$22,000

DOMINICK G.
02/2006
5.0
insulation, siding
  + 0 more
Home Depot sent out an at-home service rep (Wayne Mullen) for a free estimate. Wayne was patient, professional, knowledgeable and honest. He explained the cost, the procedure and gave me 3 other names of people who would be working on this project along with their work and cell numbers. The siding was done superbly and comes with a lifetime warranty.
Description of Work: Sided the front and back with fascia and soffit and the left and right side of the house with fascia only. They provided 3/4'' insulation and replaced 2 gable vents.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,721
    • 1(current)
    • 2


Service hours

Sunday:
8:00 AM - 7:00 PM
Monday:
6:00 AM - 9:00 PM
Tuesday:
6:00 AM - 9:00 PM
Wednesday:
6:00 AM - 9:00 PM
Thursday:
6:00 AM - 9:00 PM
Friday:
6:00 AM - 9:00 PM
Saturday:
6:00 AM - 9:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Windows,
Appliance Sales and Installation,
Hardware & Home Improvement Stores,
Doors,
Landscaping,
Kitchen and Bath Remodeling,
Lawn Mower & Power Tool Repair,
Insulation,
Buying Services,
Water Heaters,
Siding,
General Remodeling

FAQ

Home Depot is currently rated 4.3 overall out of 5.

Sunday: 8:00 AM - 7:00 PM

Monday: 6:00 AM - 9:00 PM

Tuesday: 6:00 AM - 9:00 PM

Wednesday: 6:00 AM - 9:00 PM

Thursday: 6:00 AM - 9:00 PM

Friday: 6:00 AM - 9:00 PM

Saturday: 6:00 AM - 9:00 PM

No, Home Depot does not offer free project estimates.
No, Home Depot does not offer eco-friendly accreditations.
No, Home Depot does not offer a senior discount.
No, Home Depot does not offer emergency services.
No, Home Depot does not offer warranties.

Service hours

Sunday:
8:00 AM - 7:00 PM
Monday:
6:00 AM - 9:00 PM
Tuesday:
6:00 AM - 9:00 PM
Wednesday:
6:00 AM - 9:00 PM
Thursday:
6:00 AM - 9:00 PM
Friday:
6:00 AM - 9:00 PM
Saturday:
6:00 AM - 9:00 PM