Tom responded to the message I left regarding my need for a handyman by returning my call. After discussing the nature of the work we decided on a day and time for him to come by. He never showed up for our appointment. It has been over a week since that appointment was set - and still no explanation from Tom. Apparently wasting peoples time is his way of doing business.
Description of Work: hang pictures
Rating Category
Rating out of 5
value
4.0
responsiveness
4.0
Betty B.
01/2018
5.0
handyman service, plumbing, woodworking
 + 1 more
Tom is a professional. Finished in a timely manner and did a great job.
Description of Work: Install window blinds in bathroom, caulk shower, install shower fan, excellent job fixing dry wall, replaced front door lock and handles.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cathy B.
10/2017
5.0
glass repair, handyman service
 + 0 more
I think Tom is a fabulous worker. He was precise with his measurements, I found him to be quite knowledgeable, trustworthy, and fair in his price. He even went above and beyond by helping me and taking a ride to Lowe's because the shelf did not come with the correct screws. I would hire him again for my next project.
Description of Work: I needed one mirror and shelf in the bathroom and one larger shelf in sewing room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
George S.
10/2017
1.0
contractors, handyman service, remodeling
 + 1 more
Unhappy with quality & thim to do 2 pre-hung door installations & also the same with laminated floor installations. A basic lack of understanding. Had to let him go before the work available to him was completed,
Description of Work: 2 pre-hung door installations. 3 rooms laminated floor installations
Excellent! Tom does meticulous work and is very reliable.
Description of Work: Building closets, install cabinets in the laundry room, installing fans, fix slider door, fix/replace leaking faucet and assorted other maintenance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Perry P.
12/2016
5.0
handyman service
 + -1 more
thought window was problem but it was the roof. roof fixed.
Description of Work: leak around window/roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
William E D.
10/2016
5.0
appliance repair, handyman service
 + 0 more
Tom arrived right on time. He's an affable, down-to-earth guy, easy to talk to. Estimated it would take two hours; he worked constantly and it took exactly that. I'd definitely use Tom again.
PAY ATTENTION TO THE REVIEWS. Quality of work, professionalism, punctuality all A's. F's and D's in basically phone dedicate. He did a great job for us with several projects: painting a bathroom, installing and ducting a bath fan (and correcting a switch that was wired incorrectly). He works hard and is honest and obviously s cares about his workmanship. If he doesn't return a call or you have to call more than once - give the guy a break. He's a sole proprietor that answers the phone and makes the appointments and schedules and buys supplies and does the books and..oh yeah, does the work. He worked all day for us and did several different things and did a good job and I'll hire him again when I need something done. If he doesn't return your call the first time (or maybe the second) call back.
Description of Work: Minor electrical, painting , duct work
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$300
Deborah S.
03/2016
2.0
handyman service
 + -1 more
I dont know how it would have gone!
Description of Work: left 2 messages with him, and never called back. Not professional at all. I understand if your that busy, but a 2 min. call explaining that would suffice.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
2.0
Robert D.
01/2016
1.0
handyman service
 + -1 more
I can not answer this question since he found it "appropriate" to just go dark. Not a good business practice.
Description of Work: He came out to look at the job (gate and loose pavers) said he would get back with an estimate in couple of days. Did not hear back from him even after repeated calls. Not very professional I would say. No I would never use him again.
This provider missed our first appointment and expressed his apology which we accepted and rescheduled the day he would start he was prompt efficient, thorough and professional. A great communicator who explained the needs of materials, went and got materials, fixed everything we contracted to do and stayed with his initial quote. I found him to be reliable, efficient and left the job site clean, Wow we really appreciated that.
Description of Work: Fixed Roof Line demolished and replaced needed parts also fixed dry rot in dinning room all the way down to the beams replaced drywall and baseboard. He was here for 2 days and was very thorough and great communicator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$505
Dee B.
10/2015
5.0
handyman service
 + -1 more
The iron rail looks great and the step that was cemented looks great. I was very pleased with Toms work and he's a nice person too.. A big improvement in how the front looks.
Description of Work: Installed a rail on front steps . One brick on step was missing and one step had a large break on the side . He fixed all that. I did provide the iron rail.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Cheryl B.
08/2015
1.0
handyman service
 + -1 more
Called on Sunday. Told me $50.00 an hour. I started to say I would ask my husband, before I could finish, he hung up on me. He didn't try to call me back! He asked me how long the job would take, I wasn't sure. I do not think he wanted the job. he was very gruff. Called back late Monday, sounded a lot nicer. Said his phone died on Sunday. I guess it took a long time to charge. If I was a business owner, I would make sure I called the customer back ASAP so they wouldn't think I just hung up on them.
Description of Work: Wouldn't come out for an estimate.
Rating Category
Rating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
Robert D.
08/2015
5.0
handyman service
 + -1 more
showed up on time...was very professional...courteous and polite. could not be happier.
Description of Work: sanded and finish 2 gates and a small fence
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Beth W.
08/2015
5.0
handyman service
 + -1 more
Tom is great! He's here when he says he's going to be here. He did all the jobs I asked him to do and a few more that I added when he showed up. He nice to be around, charges very fairly, and his work is excellent. I've referred him to many personal customers.
Description of Work: He's done multiple things for us. The last visit consisted of hanging a tv,. He's installed toilets, fans, cleaned and repaired gutters, repaired a walk way, finished a door, installed a dog door, and many other jobs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$100
Paige F.
08/2015
5.0
custom cabinets, handyman service, woodworking
 + 1 more
Everything went exceedingly well. He was prompt, cleaned up each day, and was very rpofessional.
Description of Work: Tom custom built a computer desk in one side of a closet for my nephew; he fabricated and installed closet shelves and drawers in a walk-in closet; he lowered a queen sized bed, he installed cabinets in the laundry room; also built in pantry shelving in a former kitchen broom closet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
June C. W.
08/2015
5.0
handyman service, plumbing
 + 0 more
He was excellent in all areas. He offered suggestions on how to do the requested work that was insightful and was very helpful. We have arranged to have him come back to do more around the house. We have seldom found workers of such high caliber.
Description of Work: Hang lighting fixtures, very large pictures, shower head
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$210
Audra N.
07/2015
5.0
handyman service
 + -1 more
Very polite, professional, hard working and reliable. I will call Tom from now on when I need things.
Description of Work: All kinds of odd jobs needed: installed new under cabinet and hutch lights; new hardware on 6 screen doors, rescreened. etc.
I like him. He is competent, charged me a fair price and polite. He is meticulous and does a good job.
Description of Work: He is a handyman. He a mix of a lot of things such as installed a garbage disposal, assembled various Ikea products, installed a bathroom vanity and mirror and some plumbing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Ellen C.
12/2014
1.0
handyman service
 + -1 more
Never even had the courtesy to return my calls. I called twice in early October. He never called back. Decided to try again late November because of positive reviews. Total waste of my time as once again he never returned my calls. I will not waste my time further. Hard to imagine how someone can stay in business with such an attitude.
Description of Work: Nothing.
Rating Category
Rating out of 5
responsiveness
1.0
Yes, I recommend this pro
Haydee M.
11/2014
5.0
handyman service, plumbing, ceramic tile
 + 1 more
Everything went great. He was punctual, respectful, knowledgable, and responsible. I would recommend him.
Description of Work: He repaired some tile, locks, and a leak in the bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Mary B.
11/2014
5.0
handyman service, solar panels, roofing, plumbing
 + 2 more
He does really good work and his pricing is excellent. If i need work around the home, he is the fist person I call. He is ethical, does what he says he will and doesn't overcharge.
Description of Work: He changed out ballasts, took a solar panel off the top of my home and disposed of it. He also re-roofed part of the home and performed some light plumbing work. I have used his services multiple times.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
PATRICIA J.
09/2014
2.0
handyman service
 + -1 more
Tom left a message on my phone with a price and what he was going to do. I tried to call him back twice to ask a question and to schedule the work. I finally realized he was not going to call back and we called someone else to do it. If he did not want to do the work he could have told us before he ever came out and it would not have wasted our time or his.
Description of Work: He never contacted us back to schedule the work after leaving a message on the 25th.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$2,800
Belinda F.
08/2014
5.0
handyman service
 + -1 more
I had an okay experience with him. The job was fine. He did what I asked him to.
Description of Work: He did some general handyman work for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25
Paige F.
06/2014
5.0
handyman service, remodeling
 + 0 more
My niece purchased a 2 bedroom 2 bath condo which she rents to her sister and her nephew. All of the closets were totally empty, no shelves or clothes rods. Tom installed two high-end closet kits, lowered a bed frame, installed curtain rods and hung curtains, repaired the living room venetian blinds which had fallen off the wall, hung pictures, repaired a sliding glass door, built and painted pantry shelves in the kitchen and installed fluorescent lights under the cabinets. In the nephew's bedroom, he built and installed a computer nook with shelves in part of the bedroom closet to save space. He installed medicine cabinets, towel hooks and racks in both bathrooms. Installed a peek hole in the front door. Then we called him back and he installed a screen door at the front entrance. Tom did so much work, and at all times was professional and caring. Eager to give advice that would save us money. This is the second and third time I have used him. Just a good carpenter, painter and handyman!
Description of Work: Multiple remodeling in a condo apartment
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Service Categories
Handyman Services,
Finished Carpentry and Woodworking,
Cabinet Making,
Plumbing,
Appliance Repair,
General Remodeling,
Unfinished Carpentry,
Roofing,
Glass and Mirrors,
Ceramic Tile,
Solar Panels,
Mailbox Repair
FAQ
Tom Kelly is currently rated 4.8 overall out of 5.
Tom Kelly accepts the following forms of payment: Check
Yes, Tom Kelly offers free project estimates.
No, Tom Kelly does not offer eco-friendly accreditations.
No, Tom Kelly does not offer a senior discount.
No, Tom Kelly does not offer emergency services.
No, Tom Kelly does not offer warranties.
Tom Kelly offers the following services: Handyman, Repairs, Plumbing, Carpentry