We at Sterling Air promise prompt, professional and courteous service. We are committed to our Customers and promise high quality workmanship, integrity and competitive pricing. We offer many options to help you with all of your air-conditioning needs.
Business highlights
15 years of trusted experience
Emergency Services Offered
Services we offer
Repair, Maintenance and Sales of all makes and models of residential and Commercial AC and heating systems. Sales and Installation of new AC equipment. Air quality experts - we service and install the latest and most effective air quality products. Maintenance agreements with multi-unit discounts available.
Services we don't offer
All residential and Commercial HVAC services offered
Mr. Silver was an excellent salesperson and made me feel like he cared about my understanding of the process. I felt him to be honest and trustworthy and he handled himself professionally in the initial proposal & contract signing process. Mr. Silver will come out at all hours when most companies will have you wait until the next day or morning. I'll give him that. However, Mr. Silver took over 4 months to do a simple AC swap out. When I questioned needing a condensation pump, he took personal offense. I sought a second and third opinion as best I could being careful not to allow other companies to physically examine the workings so as to not jeopardize my labor warranty with Mr. Silver. We never agreed to or authorized the installation of the condensation pump that was recommended by Mr. Silver and yes, another company. After months of nearly begging Mr. Silver to get to completing our install, he sends 2 of his "techs" to complete the work. Once he discovers we are not authorizing the installation of a condensation pump, he refused to proceed with completing the contractual obligation of the remainder of my installation. He'd been paid in full months prior. He was asked to do nothing more, nothing less. He lost his mind. He threatened to have his techs remove the temporary condensation line for which I had paid him over a month prior to install. Essentially, he abandoned the remainder of the contract unless we allowed and paid him for a condensation pump. By the way, the pump was not necessary as the original drain line was NOT faulty/broken as Mr. Silver stated. The company hired to complete the install simply blew out the existing drain line with compressed air and it has worked perfectly since. No $980 condensation pump installation needed. Mr. Silver handled himself extremely unprofessionally. I was called and idiot and my husband was asked if I was going through menopause. Yeah, this actually happened. This is the most unprofessional tradesman I've ever dealt with. Apparently he doesn't realize the power of "word of mouth" advertising. We were very understanding when the delays were due to Covid-19 related incidents however he was constantly able to be busy installing other units throughout the months he delayed completing ours.
Description of Work: Ac Installation
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
5.0
punctuality
1.0
$13,200
David F.
02/2015
5.0
heating & air conditioning/hvac
+ -1 more
David came to our house two times in the summer at night to fix an air conditioning problem. We then had him install the new conditioner. He was efficient, on time and gave us an excellent deal.
Description of Work: Sterling Air (David Silver) installed a new air conditioning system. The new system is perfect. It is quiet and efficient. The thermostat is connected to the internet and is a great asset.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Michael T.
02/2015
5.0
heating & air conditioning/hvac
+ -1 more
I called sterling air last minute and they came within an hour. They immediately addressed the situation and fixed the problem within a half hour. They worked very diligently and would definetly use their services again! Great work!
Description of Work: Fixed fire damper to provide air flow throughout house
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Air Duct Cleaning
FAQ
Sterling Air LLC is currently rated 3.7 overall out of 5.
Sunday: 12:00 AM - 11:30 PM
Monday: 12:00 AM - 11:30 PM
Tuesday: 12:00 AM - 11:30 PM
Wednesday: 12:00 AM - 11:30 PM
Thursday: 12:00 AM - 11:30 PM
Friday: 12:00 AM - 11:30 PM
Saturday: 12:00 AM - 11:30 PM
Sterling Air LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Sterling Air LLC does not offer free project estimates.
Yes, Sterling Air LLC offers eco-friendly accreditations.
No, Sterling Air LLC does not offer a senior discount.
Yes, Sterling Air LLC offers emergency services.
No, Sterling Air LLC does not offer warranties.
Sterling Air LLC offers the following services: Repair, Maintenance and Sales of all makes and models of residential and Commercial AC and heating systems. Sales and Installation of new AC equipment. Air quality experts - we service and install the latest and most effective air quality products. Maintenance agreements with multi-unit discounts available.
All residential and Commercial HVAC services offered