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Grayhawk Inc

Windows, Hurricane Shutters, Doors,

About us

Grayhawk Window Systems is your home remodeling, and window and door replacement source. We offer the highest quality products at wholesale prices so that your experience with us is exceptional from beginning to end. We take pride in being the best, and we guarantee that this commitment to excellence will be evident throughout your home remodeling, and energy saving endeavors. Our goal is simple: Be the best and provide unparalleled customer satisfaction!

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

Impact Windows, Doors & Shutters, Window Installation, Window Replacement, Kitchen & Bath Remodeling, Additions & Lanai Enclosures, Acrylic Room, Windows, Doors, & Residential & Commercial Remodeling.

Services we don't offer

Ask for Details

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.835 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
9%
3
3%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.9
responsiveness
4.9
punctuality
4.7
Showing 1-25 of 35 reviews

Margaret S.
03/2020
5.0
ceramic tile, flooring contractor, remodeling, replacement windows
  + 2 more
They did a great job and I would highly recommend them.
Description of Work: They installed some hurricane windows, retiled some floors, and did some remodeling. They also worked on my electronic screens.
Rating CategoryRating out of 5
Yes, I recommend this pro

Paul M.
10/2016
5.0
interior designers, replacement windows
  + 0 more
Went well, they set a date and completed work. Great customer service. Responsive to callls
Description of Work: Replace 5 original Windows and sliding door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Ellen S.
08/2016
5.0
replacement windows
  + -1 more
Overall, I am satisfied with the work. One window had torn vinyl when it was installed. They ordered a new one... several weeks later the defective window was replaced. When they did a final review of the job which included washing the windows, they found a small defect between the panes in the same “problem “ window. Once again a new window was ordered and replaced. Consequently it took months to finish the job, but I could tell that Grayhawk would not say the job was completed until everyone was satisfied. I would hire them again. Professional and responsive.
Description of Work: Replaced windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BRIAN B.
05/2016
5.0
sunrooms
  + -1 more
We are very pleased with the end result. There were hiccups along the way, but all issues were resolved to our satisfaction. We appreciate the personal, attentive service that we received from Troy Lezotte, who was our principal contact at Grayhawk. The team that installed the framing and windows did a fine job. We have waited several months from the completion of the project to submit this review because we wanted to assure that the installation meets our expectations, and it does. We are very pleased and would recommend Troy and his team for similar projects.
Description of Work: Enclosed screened lanai with windows.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$21,000

Dennis A.
01/2016
5.0
home remodeling
  + -1 more
All windows measured, installed, calked, tested for smooth operation, and explained to me how they work. Pleasant installers, very professional, many times I saw them measure 3 times before cutting anything. Removed all old windows and disposed of them. Cleaned up every day, and allowed my dog to watch. Great company, no complaints at all from me.
Description of Work: Replaced 11 windows, 3 sets of slidding doors, calking, cleaning windows. All up to specs, explained everything, professional, worked hard, some days no lunch for them. Got the job done in 3 days. I think that was 2 days sooner than expected. Bradenton city inspector was not concerned about anything. Passed inspection with no problem. Follow up calls from them were nice.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25,000

Kathleen C.
09/2015
1.0
remodeling, home remodeling, replacement windows
  + 1 more
We met this provider at the Home Show while we were looking for a kitchen renovation. We were impressed with what we thought he had to offer & made an appointment for him to come to our home for ideas. He came, took some measurements, & said the he would get in touch with us the next week with ideas & estimates. We never heard from him again. Would definitely not recommend.
Description of Work: didn't use provider

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Allen F.
03/2015
5.0
replacement windows
  + -1 more
A bit late in getting started due to a delay in getting plans needed for permitting. Once we got passed that everything proceeded without a hitch. I felt a great deal of comfort that they would do a professional job and quickly address any issues.
Description of Work: Converted the portion of the lanai that was under cover into an all season room. The floor was raised to be level with the floor within the home. One wall that was pa rtially screened was blocked in and stuccoed to become a solid wall. Installed an impact resistant sliding door. Provided subs for electrical and tiling. Installed an impact resistant window in the adjacent room.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

W Christopher B.
03/2015
5.0
remodeling, hurricane shutters, screen repair, replacement windows
  + 2 more
The work was done as scheduled and when the windows that were delivered did not meet code, they replaced them at no cost to us.
Description of Work: Replaced front windows with hurricane windows and installed ballistic screening for lanai and entrance area.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11

NANCY K.
01/2015
4.0
replacement windows
  + -1 more
Grayhawk installed a slider in my kitchen were one had been removed years ago. I can't say enough about their salesman, Joe, and he is the reason they are getting a B rather than C or D. Joe is knowledgeable, responsive and professional. The problem was their sub-contractor. Though I did not know it at the time, this was the first time Grayhawk had used him. It was a small job and this guy was supposedly experienced, so they ended up giving him MY small job. The first problem was, he installed the window right over top of the laminate floor. I had told him this laminate was going to be replaced, so I wondered why he wouldn't have pulled it up and secured the window to the concrete floor -- but what do I know, I thought he knew what he was doing. (When the laminate installer saw that, he freaked. He said laminate should never have anything screwed into it, and there were multiple other reasons this was all wrong. He somehow was able to work around it but he was very upset about having to do it that way, and I was upset worrying about something going wrong with my window down the road due to the fact it was installed over laminate.) Back to the sub-contractor -- he put the molding back up on the window with those little finishing nails. He left some sticking out and others were hammered in, but in any case he told me I had to fill it in with wood putty myself (again, what do I know, I thought maybe this was outside the scope of the job). The window itself was beautiful, but he left a piece of black rubber hanging off the bottom of the screen. I called Joe to complain about all this and he immediately came out. He was not happy with the quality of this guy's work, much less the snafu with the laminate. He promised he would make it right, and the next thing you know, guess who's calling me -- the sub-contractor! This was the LAST guy I wanted to see come out to "fix" things. I called Joe to complain, and he said the owner insisted the sub was the one who had to fix the issues since Grayhawk had paid him for the work. I was not thrilled with this at all, but Joe said he would come with him to make sure everything was right. There was nothing that could be done about the laminate issue other than taking the window out, and Joe assures me it should not be a problem. But the sub was totally lazy about the other stuff -- at one point, he said he didn't have any wood putty on the truck and Joe told him to go buy some and come back. Joe sat with me while the guy went out and probably had lunch before he got back an hour later. Despite Joe's strong customer service skills, the fact that the owner sent back the incompetent sub-contractor to fix the work he had done incompetently is ridiculous. And having the sub-contractor call me so, what, I can explain all the stuff he did wrong and he can BS his way out of it? I had no confidence in this man and yet the owner has him call me. Anyway, after all this, the only reason Grayhawk gets a B is (1) Joe, and (2) the quality of the window itself. Would I use them again? I highly doubt it, despite everything that Joe did for me. At the same time I was dealing with this, my neighbor was dealing with the fact that Grayhawk installed her windows in the wrong rooms -- got them all backwards. Perhaps the bigger, pricier jobs get better installers, but how do you really know who you're getting. I feel bad giving them this review after everything Joe did for me but as an Angie's List customer, I want other customers to be aware of my experience, especially if they're using Grayhawk for a smaller job.
Description of Work: Installed a sliding glass window in my kitchen

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

$2,300

Candace G.
11/2014
5.0
hurricane shutters, sunrooms
  + 0 more
They provided a technical solution that was very up to date and effective. They did what we asked them to do and they did it well.
Description of Work: I've used Grayhawk Inc. They installed a hurricane barrier.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Joe F.
10/2014
5.0
replacement windows
  + -1 more
Great customer service from the person I spoke to on the phone to the courteous technical who showed up and made the repair!
Description of Work: Recently bought a condo with windows that Grayhawk installed in 2007. Had an issue with one window and I called them for service. They promptly took my call, scheduled an appointed around my schedule, showed up on time and fixed the problem promptly!! They also stood behind their work although it was a wear and tear issue and they didn't even charge for the call 7 years after the installation!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gail D.
08/2014
5.0
hurricane shutters, screen repair, replacement windows
  + 1 more
Everyone connected w/Grayhawk was polite, professional, punctual, efficient - I am big on buying local US whenever possible and was pleasantly surprised that Greyhawk estimate (based on FL manufactured product) was w/in $200 of all other estimates we received. The entire process took a little longer than anticipated but every glitch was immediately remedied by them w/no hassle whatsoever. Originally anticipated as a one-day job: glitch 1 was a dropped old window that caused a serious gash in a worker's requiring a quick ER visit. They returned the next day to finish; glitch 2 was a mismeasurement on 2 screens that required re-order (which they did immediately but recreating cost us 3 weeks); glitch 4 was when I discovered the dropped window had cracked the existing marble windowsill clear thru, again, replaced w/no argument (the new sill doesn't match the others but given the age of the home I was not too surprised by that). Inspection took a week or so to arrange but that was due to my schedule not their's. Overall I was very happy with them and plan to call them again when the double window in my living room can be replaced to my specifications (an issue with the condo association not price or Greyhawk).
Description of Work: Replaced original 7 windows in 1983 condo w\locally produced hurricane resistant windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

David L.
04/2014
5.0
doors, remodeling, home remodeling, screen repair, replacement windows
  + 3 more
We started this job with real estate values near bottom and much of our home equity erased. We needed to be as efficient as possible with the budget so I was going to hire all the sub-contractors directly instead of using a general contractor. Despite Grayhawk's B-rating at the time, I asked them for a window estimate because many of the reviewers felt that the owner, Todd and the salesman, Troy, both cared about the clients. We found that to be true. We weren't going to get impact rated windows because they were just too expensive. Grayhawk's pricing put them within reach. Troy also offered to bid on the other projects and their pricing here was also within the range of what I was expecting to pay high quality subs directly so we gave them the whole job. We weren't used to giving strangers a key to the house and leaving for the day but we never had one problem with the subs Grayhawk used. With the exception of one guy who's quality would go downhill at the end of the day, we found the quality of the workers to be excellent. This doesn't mean there were no problems but when they did crop up, our salesman Troy was always available. When someone needed to pay for something that needed to be fixed or done over, the owner, Todd always made it right. The project took much longer than we thought (six-months with some countertop delays) but we would pick Grayhawk again. They did the job right (including extra things at no charge), their pricing was competitive and most of all, they were trustworthy.
Description of Work: Replaced all windows and doors, remodeled kitchen, enclosed screened porch, installed new carpet and tile.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$60,000

Sharon S.
03/2014
5.0
replacement windows
  + -1 more
Mr. Whitaker was courteous and knew what he wasdoing. He fixed the windows and replaced a minir part for free. I would definitely use him again.
Description of Work: He agreed to provide an estimate for the repair of two windows that could not be raised or lowered. He was very professional and advised he could make the repairs in minutes and gave me a price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Thomas K.
12/2013
5.0
replacement windows
  + -1 more
HAVING PICKED A WINDOW SUPPLIER YET. WAITING ON BID FROM A1 WINDOWS. HAD A BID FROM MORGAN WINDOWS
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donald H.
11/2013
5.0
replacement windows
  + -1 more
They showed up as scheduled and did the work in a professional manner. This was a one week job and we were present during the entire process. The price was fair and the work was well done. During the entire process all phone calls were returned promptly and the entire staff was pleasant and responsive. We would clearly use them again for future projects
Description of Work: Replaced all windows and sliding doors in our condo

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Don K.
09/2013
5.0
replacement windows
  + -1 more
I was totally satisfied with them and will use them again in the future.
Description of Work: Replaced a window.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Sean S.
08/2013
5.0
replacement windows
  + -1 more
From start to finish, Grayhawk exceeded my expectations. Great follow-through from the company; very professional installation team.
Description of Work: Replaced 7 very old windows, including 3 very large windows, with modern impact-resistant windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Kathy G.
07/2013
5.0
replacement windows
  + -1 more
Our sales rep provided quotes in a timely manner and worked with the condo association to meet their requirements. Once we had approval from the association, the windows and doors were ordered. Installation took a little longer than originally quoted, but the work was done well with an emphasis on quality. The installation included filling holes and painting touch up, so everything looked beautiful when they were done. We had one issue with the handles originally installed on the lanai sliding doors. They would not allow the screens to slide past, so the outside handles had to be replaced. We notified Grayhawk immediately and they had the handles replaced to our satisfaction in a reasonable amount of time. Everyone we worked with at Grayhawk - the sales rep, installers, scheduler, biller - were all very pleasant and focused on customer satisfaction.
Description of Work: Grayhawk replaced all the windows and our lanai enclosure in our condo. They also installed a new storm door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

Mary K.
04/2013
4.0
replacement windows
  + -1 more
Salesman arrived and quoted a price on site and was very helpful. A followup visit was scheduled but the worker did not show up - he forgot about the meeting. The owner called and was very concerned and accommodating. Windows were ordered (3). When it came time for delivery, one of the windows was of the wrong size - administrative mistake on ordering. Installers rushed to put a temporary window in place at company expense. New window was ordered and we are awaiting installation.
Description of Work: There were a couple of glitches on the service end - estimator did not show up on time. When one of the windows arrived, it was the wrong size. However, in correcting the problems, they were more than helpful. I believe them to be a good to excellent company who experienced some unexpected mistakes.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$3,200

sue F.
04/2013
5.0
replacement windows
  + -1 more
overall a good learning experience
Description of Work: Although we did not use this company it was because we opted not to upgrade our windows at this time. The salesperson was very knowledgeable and courteous. Their prices were very competitive. We just found we could not afford the cost with the hurricane restrictions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert G.
04/2013
5.0
doors, replacement windows
  + 0 more
I would like to highly recommend this company and most of all Troy, our salesman. Ours was a long and difficult project . Contrary to prior experience with other companys our salesman stuck with us through the whole thing. Every time I had an issue he immediately took my call and was usually on our property within 4 hours. In any big job there will be misunderstandings and crossed wires but they were always resolved and always quickly and they never turned adversarial. Best of all, the price we agreed to was the price we paid. If you are doing a project, I highly recommend Greyhawk for their responsiveness but most of all for their integrity!
Description of Work: Greyhawk replaced 24 windows and three doors, all 20 + years old and in non standard sizes , with new insulated storm resistant windows and doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30,000

Jeri W.
03/2013
3.0
replacement windows
  + -1 more
The installers were very professional. They were a little late on the first day of installation, but called in advance to inform me of the delay. They did an excellent job and gave me pointers on other things in my house that needed repair. The job took two days. They started around 9 am and finished around 1 or 2 pm on each day. Grayhawk was a little pricey, but the product is excellent . The saying "you get what you pay for" applies here. To me, they went above and beyond just installing windows. A friend of mine had recommended Grayhawk to me a few years ago, and I was very pleased with their work. I will never have to worry about replacing my windows for as long as I live in my house.
Description of Work: Grayhawk installed 2 sliders, both double paned, impact resistant glass with argon gas in between the 2 layers of glass. They also installed 2 small bathroom windows that were textured glass, double paned impact resistant glass with argon gas in between the two layers of glass. The price also included the required building permit. Grayhawk also installed a fiberglass front door and rebuilt the front door landing because it had rotting wood. Note that one of the sliders was over-sized.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Sandra A.
08/2012
5.0
replacement windows
  + -1 more
I decided to go with someone more local. They were prompt to give the estimate. He gave me an idea of what it would be and I told him I would get back to him when I got closer to doing the job. He has followed up twice and I told him the other day that I decided to go with someone else. He did not call me back right away one time. His price was a little more than what I am paying to have the work done.
Description of Work: I got an estimate from Grayhawk for new windows.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Connie M.
07/2012
5.0
doors, replacement windows
  + 0 more
They take care of their customers, hire experienced people and they do very good work. We will be using them again in the future for our kitchen.
Description of Work: They installed new windows, installed new doors and reinforced my gables. The most recent interaction was when they installed my new front door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

6008 Cortez Rd W, Bradenton, FL 34210

www.windowsarasota.com

Service hours

Monday:
9:00 AM - 4:30 PM
Tuesday:
9:00 AM - 4:30 PM
Wednesday:
9:00 AM - 4:30 PM
Thursday:
9:00 AM - 4:30 PM
Friday:
9:00 AM - 4:30 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Windows,
Hurricane Shutters,
Doors,
General Remodeling,
Kitchen and Bath Remodeling,
Screen repair,
Sunrooms and Patio Enclosures,
Interior Design and Decorating,
Flooring Sales and Installation,
Ceramic Tile,
Remodeling - Modular & Mobile Home,
Interior Painting

FAQ

Grayhawk Inc is currently rated 4.8 overall out of 5.

Monday: 9:00 AM - 4:30 PM

Tuesday: 9:00 AM - 4:30 PM

Wednesday: 9:00 AM - 4:30 PM

Thursday: 9:00 AM - 4:30 PM

Friday: 9:00 AM - 4:30 PM

Grayhawk Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Grayhawk Inc offers free project estimates.
No, Grayhawk Inc does not offer eco-friendly accreditations.
No, Grayhawk Inc does not offer a senior discount.
Yes, Grayhawk Inc offers emergency services.
Yes, Grayhawk Inc offers warranties.
Grayhawk Inc offers the following services: Impact Windows, Doors & Shutters, Window Installation, Window Replacement, Kitchen & Bath Remodeling, Additions & Lanai Enclosures, Acrylic Room, Windows, Doors, & Residential & Commercial Remodeling.
Ask for Details

Contact information

6008 Cortez Rd W, Bradenton, FL 34210

www.windowsarasota.com

Service hours

Monday:
9:00 AM - 4:30 PM
Tuesday:
9:00 AM - 4:30 PM
Wednesday:
9:00 AM - 4:30 PM
Thursday:
9:00 AM - 4:30 PM
Friday:
9:00 AM - 4:30 PM