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GATOR ROOFING OF BRADENTON INC

Roofing

Reviews

3.79 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
56%
4
0%
3
0%
2
0%
1
44%


Rating CategoryRating out of 5
quality
3.7
value
4.2
professionalism
3.6
responsiveness
3.5
punctuality
4.1
Showing 1-9 of 9 reviews

Troy L.
07/2017
1.0
roofing
  + -1 more
Mr. Eckert continue to ignore two certified letters and 3 email reminders. He refused to honor his words on reimbursing my repairs that he promised on October 5, 2016.
Description of Work: July 19, 2017 To Whom It May Concern I am writing this letter to file a complaint against Gator Roofing of Bradenton, 2301 9th St. E. Unit 4, Bradenton Florida 34208 owned by Darrell Eckert, for its unethical business practices. Prior to September 2012, my condominium, which is located at 479 Albee Farm Rd, Venice Florida 34285, had a few leaks and was repaired by Mr. Eckert. The roof was about 18 years old at the time with only a few leaks. Mr. Eckert recommended to replace the old roof. On September 2012, I hired his company to perform the roof replacement and paid him nearly $6000 for a brand new roof. Since the new roof was installed, I have had multiple leaks during the last few summers during the rainy seasons. Every time I contacted Mr. Eckert and he always shifted the blame of the leaks to the draining pipe. We have hired several plumbers in the last few years when this issue arose but every plumber that was hired had confirmed that the leaks were not due to the clogged pipes. Instead, it was due to the standing rain water that was sitting on the roof for days or weeks because of the daily rain that we continued to have during summer months in the last few years. It was not an issue during the drought months because the rain water would have evaporated in matter of hours or days. The root cause of the leaks were due to the the roof was not tapered correctly. Every time Mr. Eckert went to investigate the issue, he only performed the patching type repairs, he did not fix the incorrectly tapering issue existed during the installation of the new roof back in September 2012. The roof leak problem returned on numerous occasions in the last few summers since 2012. I have had more leaks since 2012 than my previous 18 years old roof. Last summer when roof leak happened again, I reached out to Mr. Eckert. After numerous phone calls and email exchanges with Mr. Eckert, on October 5, 2016, he responded to my email and requested to have me hire another roofing company to rectify the situation. In addition, he has agreed to reimburse me for the roof and ceiling repairs. Please refer to his email which was including in the letter dated April 26, 2017. On October 10, 2016, we hired All Weather Roofing of Florida to perform the repair on the roof. The total for the invoice was $690. According to the roofer, one of the tasks performed for this repair was “Dried roof off of standing rain water due improper installation whereby roof does not have pitch.” Once again, another expert in the roofing business has confirmed that the leaks were due to the improper installation that performed by Mr. Eckert at Gator Roofing of Bradenton. Please refer to the invoice attached. On March 22, 2017, we hired MEC Contracting Services to repair the damages on the interior that were caused by the roof leaks. The invoice total was $2880. On May 2, 2017, a certified letter along with all the repair invoices were mailed to Mr. Eckert. The letter was signed on May 10, 2017. In the letter, we were only requesting that Mr. Eckert to reimburse for the 100% roof repair ($690) and 50% of the interior repairs ($2880), which I feel is fair. We did not hear from Mr. Eckert for a while. 25 business days later, I have sent him a reminder email on June 1, 2017 which he ignored. On June 15, 2017, I sent him the second follow up email requesting for his immediate attention. Once again, we did not hear from him. After consulting my attorney, on June 14, 2017, I mailed him a second certified letter which was delivered on July 3, 2017, requesting his immediate attention to this matter. Finally, on July 13, 2017, I sent Mr. Eckert a final email requesting him to pay for what he has agreed on October 5, 2016. I have yet to hear from him or receive the reimbursement check. No words can describe my frustration with Gator Roofing of Bradenton Florida. I have spent thousands of dollar in repairs related to the roof leaks since 2012. I have paid him almost $6000 for a brand new roof that has caused me time and money and unhappy tenant. All these could have been avoided if Mr. Eckert would have just fix the root cause of my roof problem by reinstalling the roof with the proper pitch. Rain water would not have continue to accumulate and unable to dry up during the daily rain that we have been getting during the summer months. I just want Mr. Eckert to honor his agreement by paying the 100% roof repair ($690) and 50% of the interior repairs ($2880) so both parties can move on. Troy Lim

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$3,570

Teresa O.
06/2017
1.0
roofing
  + -1 more
Absolutely horrible. Gator Roofing put a new roof on my house 14 years ago, they used 30 year GAF Shingles and replaced some of the wood decking. Well last week I had a home inspection done due to wanting to sell my home. The roof is completely shot according the home inspector and two different roofing companies. I don't expect the roof to last forever but 20 years or so is average. Secondly, the roof had to go bad some time ago for them to tell me there are 10 or more leaks, rusty nail heads, vent caps missing, rotten wood decking, which one company said they did not use a good wood. I also have the home inspection report stating that the installation of the roof was poor and unprofessional. I called and spoke with Darrell at Gator Roofing and told him all the above and asked him to come to my home and look at the roof and explained that I was not looking for anything free, but was hopeful that we could come to a solution that was fair for all, he assured me he would come. Well 3 emails and 1 call later (by the way all very nice) and I have heard nothing back from Darrell. I was trying to give them the benefit of the doubt, however, now that they have decided to blow me off I feel sure they do know that their work is less than professional and Darrell has no intention of keeping his word. This to me is the bigger problem in this entire situation. Who wants to deal with a business that isn’t going to stand behind their work and keep their word? I want to add a note that the home inspector nor either roofing company know who installed the roof. Copied directly from the Home Inspector Report: "CONCERNS WERE NOTED FOR 2003 DIMENSIONAL SHINGLE ROOF AS ROOF WAS LEAKING AT 10 OR MORE AREAS - MY ROOFER INDICATED THAT ROOF APPEARS TO HAVE BEEN INSTALLED UNPROFESSIONALLY - DUE TO AGE, POOR WORKMANSHIP AND OVERALL POOR/LEAKY CONDITION OF ROOF COSTLY REPAIRS ARE NOT ADVISED.....THIS ROOF SHOULD BE REPLACED"
Description of Work: Installation of new roof

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0

$10,000

Martin K.
10/2016
1.0
roofing
  + -1 more
1. First call I left a message on their answering machine 2. Two weeks later after receiving no call back I called again and spoke with a woman who told me I would be receiving a call to schedule a visit. 3. Yesterday after 3 weeks waiting for a call I called again and left a voice mail. I have not received a call back
Description of Work: Need a few loose tiles on my roof glued. I was told by the previous owner that they repaired some cracked tile discovered at the inspection when I bought the home a few months ago.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Carol G.
02/2015
5.0
roofing
  + -1 more
Where do I begin???? I have had soooo many problems with our roof.... Had over 5 leaks in 9 years!! Each time had about 3 estimates from roofers. Gator roofing was my last! Darrell, family owned, came out and (he knows roofs inside and out) gave me an estimate and what he can do. Please do not look further. He answers his own calls so do NOT give up!! I had really crazy problems thanks to the builder. The design was horrible so everyone that came out told me so!! No roof to a pop out slider in the family room. Flashings also were a HUGE problem. Darrell and his crew were able to take charge and completely fix all of the issues. They went around the 2nd story attached to the 1st story and took out the stucco. They applied flashings and built a slope for the pop out area that was leaking into our home. I just loved his guys. They have been working for Darrell for years. They did a wonderful job. So perfect, efficient, and clean every time!! THE PRICE was GREAT!!! Do not look any further!! take it from ME. I had plenty of roofers. Thank you Darrell for giving me back my sanity and trust to try one more time!!!!!!
Description of Work: removed all the stucco from 1st floor to 2nd floor and applied flashings. Also built a covering for a small area that did not have a roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,850

Donald H.
06/2013
5.0
roofing
  + -1 more
I am happy with the results. When guy left the job I patted him on the back and told him I would recommened him to others, and I will.
Description of Work: They redid my entire tile roofing with repairs to the wood underneath.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,000

Richard H.
03/2013
5.0
roofing
  + -1 more
unknown
Description of Work: Had 3 quotes on replacing our roof replaced. Gator was not the cheapest, but the quote was more complete and we had recommendations also from two neighbors. They were on time cleaned up well every day. Neighbors even like how hard they worked. Job was done well, inspected as needed.
Rating CategoryRating out of 5
Yes, I recommend this pro

Mary W.
01/2013
1.0
roofing
  + -1 more
This company never returned our call so we used someone else.
Description of Work: This company never returned our call so we used someone else.

Rating CategoryRating out of 5
responsiveness
1.0


Melanie B.
07/2012
5.0
roofing
  + -1 more
We called them Monday morning and the owner answered. He came out that afternoon and took pictures and emailed our estimate by 7pm that same day! They completed the work the next day! VERY PROFESSIONAL!. It is a family business and they are very customer oriented. We would highly recommend Gator Roofing!! A+++++
Description of Work: Gator Roofing fixed a roof leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David D.
06/2012
5.0
roofing
  + -1 more
We called them because our neighbor used them about five years ago and they were very good. They were absolutely excellent and they were on time. If they weren't going to come out for a day due to weather or some other things, they always called. Their workers were polite and were helpful. They worked very hard and I can't say enough good things about them. I don't have one negative thing to say about them.
Description of Work: We used Gator Roofing of Bradenton Inc to replace the whole roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$28,000

    Contact information

    2301 9TH ST E, Bradenton, FL 34208


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Roofing

    FAQ

    GATOR ROOFING OF BRADENTON INC is currently rated 3.7 overall out of 5.
    No, GATOR ROOFING OF BRADENTON INC does not offer free project estimates.
    No, GATOR ROOFING OF BRADENTON INC does not offer eco-friendly accreditations.
    No, GATOR ROOFING OF BRADENTON INC does not offer a senior discount.
    No, GATOR ROOFING OF BRADENTON INC does not offer emergency services.
    No, GATOR ROOFING OF BRADENTON INC does not offer warranties.

    Contact information

    2301 9TH ST E, Bradenton, FL 34208