Americool Air Services, Inc.

Joel did a fantastic job of cleaning the A/C system. Travis was very good with the a/c maintenance check and installation of the Air Oasis purifier. The Air Oasis was expensive, but for anyone with allergies or asthma - it makes a world of difference in your home.

Perfect and thorough service. Friendly owner, friendly people. Excellent company. Much better than other service providers. They do, what they promise and even offer more.

He was very professional and his prices were great. We wont go anywhere else. I use him for my rental properties now.

Scott, the owner himself was quick to respond to my call and schedule a time to clean our AC ducts. We had him clean all ducts and vents, install an air oasis purifying system and a hepa filtration system. His crew showed up on time ready to go to work. They covered all areas as to not soil any of our floors or household items. After they finished they also did a thorough clean up! I would recommend his company for service to my closest friends and family.

Scott, the owner provided exceptional service with our recent purchase and installation of a new condenser and air handler for our home. He was extremely helpful in finding the unit that would provide us with the best service at a price we could afford. The installer Roy and his helper John were knowledgeable, helpful and polite and worked quickly and cleanly to complete the installation of the units. They were on time and phoned ahead so we were prepared for their service call. As a homeowner, I could not ask for you to do anything more. I will be recommending Americool to all our friends.

Excellant, beyond my expectations.

It went well. Installers arrived on time and were very courteous and friendly. Owner followed up with phone calls and a house call.

** PLEASE READ ** Replacing a HVAC system is not just letting go of a few dollars, one?s indoor air quality is an important aspect to one?s overall comfort and enjoyment of one?s life. So, here?s the deal, please read if you?re interested in a ?real? experience, compared to the reviews that typically only consider and address promptness, courtesy and price. Concerned about my investment in an HVAC system, I went beyond the everyday homework one ?should? for systems such as: scour the internet; search blogs for customer satisfaction of the equipment choices and finally, used Consumer?s Reports and Angie?s List to short-list suppliers. I had five, yep, five estimates and grilled the companies about services and products. Honestly a few were sub-par in their presentations as it appeared to me they expect a homeowner will not engage in detailed pro-active homework. Most were prepared and spent time to educate the consumer (me), on the differences in units and materials and to address expected reliability and longevity of each system. Americool was no different and Scott did an excellent job. I was educated before the estimate visit. Many people don?t want or need to spend as much time researching as I do, but the cost to me is no drop in the bucket! Scott was patient and courteous, as was his crew. Roy was pleasant and informative and a very respectful young man. They were considerate to put shoe protectors on to prevent tracking in any outside dirt and made sure to explain the system and how it works. When I have saved for a period of time after this expense, I plan to call Americool back for some duct cleaning and an air purification unit. This being the start of a service relationship, everything is A-OK. As time goes on and Angie?s List remains a viable reference and information service, I will add more regarding ongoing service visits (if you?re interested). If it?s anything like my first exposure to Americool, I can expect nothing less than A+ service. They treated me the same way I treat others when I engage with the public. It?s hard to go wrong with a company beginning a service relationship where the owner tells you expects to earn A?s across the board and will do what it takes to earn those ratings. I apologize if you think my review is too verbose and you needed caffeine to keep up. The short reviews didn?t provide what I was looking for when using Angie?s List as a referencing tool. Too make your search shorter, you can immediately place Americool on your short-list and save yourself some time.

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They took a day to find some used parts, but everything works fine now.

I was very pleased that Scott, the owner, responded so quickly to my request to set up the initial appointment for a free estimate on the remediation of a mold issue discovered in one of my air handlers and how quickly he was able to complete the work once the decision had been made. I received several estimates for this job, but decided to go with Americool because Scott really took the time to explain all of the possible options without using scare tactics or pressuring, unlike some of the other companies. Also, his prices were very competitive, in comparison to other companies, and I liked the fact that he recommended one of the best air purifiers on the market (I checked ratings and researched the product online to confirm) in order to prevent mold problems in the future, unlike other companies who wanted to charge a lot more money for an air purifier I couldn't even find information about online. He was also able to give names of local companies who would testify to the quality of the product. Overall, I was very impressed with Scott and his team, who were professional, knowledgeable, thorough and willing to explain in detail all aspects of the process. I am very happy with the services rendered and was pleasantly surprised when Scott offered to throw in the maintenance of the outside units and the measuring of returns for air filters free of charge. I am confident I made the right decision in choosing Americool and am happy to support and recommend their services given their apparent level of integrity and work ethic, something increasingly hard to find.

They solved the problem in about 3 hours the same day including going for parts.

We purchased a house where Americool Services had previously installed a new Rheem condenser. (We found out later that they did not inspect/correct any ductwork in the house - just replaced the condenser at the time). When we moved into the house we did not feel that the AC system was cooling properly (some rooms very hot and others too cold) so we felt the best way to go was to call the company that installed the condenser to come and check it out. Initially our calls to set up an appointment were not returned and then, once an appointment was scheduled, it was canceled twice by Scott. Finally we did get a technician out to our house on 5/9/11. We requested a routine maintenance/duct inspection and evaluation of the system efficiency, etc. We were told at this time that the system was working normally. We returned to our home in PA. During the time we were gone, the exterminator noted that no screening had been placed around the outdoor condenser unit and this was an entry for tree rats. The exterminator corrected this problem. Our contractor found that the main air return was not connected to the system when he opened a wall to renovate a bathroom. This was corrected by the contractor. When we returned to Sarasota in July, the house was still not cooling well and even with the thermostat set at 72 degrees, we were sweating in our bedroom at night when trying to sleep. We again called Americool Services and after several appointment cancelations by Scott, a technician finally came to the house on a Sunday morning (not our choice). At this appointment he increased the size of the air return in the house and supposedly installed fans in the system to push the cooled air through the house more efficiently. Today, although there does seem to be better circulation, the house is still not right set at 74 degrees. In all fairness, we are going to replace all of the windows and insulate better in the attic. However, we are basing our issue with the AC system on the amount and temperature of air coming though the air vents in each room (variable, at best).We would not use this company again (and certainly not recommend them to anyone else) because Scott, who states he has many years of HVAC experience, has never been to our house and his technician, although a very nice person, appears extremely young and inexperienced. Scott - the owner - has never called to follow-up.

We had used this company in previous years for two separate repairs under $500 and although their prices were high for the work, they seemed trustworthy. This time we knew from our tenants the issue was the fan on the compressor outside. This unit is very old, so we always expect the worst. This time, Scott came out and told us the fan brackets were too corroded to replace and the whole compressor needed to go. Then he said since the system was so old, the entire system had to be replaced for nearly $4,000.00. We tried finding a less expensive way to replace the unit either an old one in a warehouse or a refurbished one but every time we got a lead on a unit, it fell though and the price went up. Our tenants went to he house one day to check on the fan to see if it could be custom made since the system worked except for the fan it seemed a bit excessive to replace the entire household system. They found the outside unit had not even been opened in over a year. Cobwebs covered the seams when they took off the cover. Despite the quantity of details given on the fan's corroded state including the brackets and the screws, Scott had not even looked at it! $200 for another company to fix the fan and it works great!