ACR is a Family Owned & Operated Company with 30+ years exp. Honest, Reliable, Fair pricing. State Licensed for BOTH Mold removal and HVAC Repair/Replacement unlike the competition. No high-pressure sales. We promise not to sell you something you don’t need and to offer professional on time service with fair pricing every time. Residential & Commercial. Super Service award winner 9 years in a row with several hundred “A” rated reviews.
Business highlights
15 years of trusted experience
Women Owned & Operated
Family Owned & Operated
Emergency Services Offered
Eco Friendly
Services we offer
Mold Remediation, Flood Restoration, Air Duct Cleaning, Air Conditioning Maintenance, Repair & Replacement.
Overall, the service provided was very good. The staff we courteous/professional and were careful/detailed in the cleaning process. The one downside was the final price, which was almost double to what I have paid for similar work. Granted, you get what you pay for, but ultimately, I felt that their rates were too expensive which will lead to me looking for an alternate provider next time.
Description of Work: Steam cleaned home carpets
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$275
Response from American Air Conditioning & Restoration, LLC
Thank you for your recent feedback post. We welcome any and all comments on your services, however I have to admit that I am a little confused on your statement of pricing. When I spoke with you on the phone to set up the appointment, I explained quite thoroughly what our Angie's List Discount Prices are per square foot. You have Berber carpet and our price point is .35 per sq. ft. Berber carpet (weave) is the hardest to get clean and the hardest to keep clean. It draws dirt to the bottom of the fibers and traps it there which in turn makes it more difficult to get the dirt out (multiple pass attempts are frequently required). Your total square feet of cleaning was 776. We always offer FREE Estimates to our local customers prior to any cleaning appointment. Also, whenever we do arrive to perform the cleaning services, the technicians always measure the areas to be cleaned and the customer is shown the work order for approval prior to us starting any work. Customers are never under any obligation to have us perform services if they are not satisfied with the price point. You may also add or delete areas at any given time, there is never any pressure. Thank you for letting us know that we did perform an excellent job and we look forward to any future services you may need.
Dennis A.
04/2015
5.0
air duct cleaning
+ -1 more
Becky in the office made appointment, sent email reminder of apt., called and left message on phone to remind me also. She was great, explained the whole procedure. Shane and Wendy arrived on time, were very professional, clean, and worked well together. The process was explained to me and a quality job was done. Shane made recommendations on the filters I was using, and also how to stop mold from forming inside the unit.
Description of Work: Cleaned all the duct work in my condo. Removed dust from the system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
Response from American Air Conditioning & Restoration, LLC
Thank you for taking the time to post your wonderful review! We appreciate you listing all the details you experienced with us. We certainly look forward to helping serve all of your cleaning needs in the future.
Nancy and Art P.
04/2015
5.0
floor cleaning
+ -1 more
Congenial, knowledgeable people who did a wonderful job.
Description of Work: Repaired floor tile that had buckled and injected glue to tighten several tiles that had come loose. cleaned and dyed grout.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from American Air Conditioning & Restoration, LLC
I have notified Angie's List to look into the correct company who should be credited for this great review. Our company does not perform this type of work. Only a licensed tile contractor should be performing the repairs to the tile as you described. Thank you.
Linda B.
03/2015
5.0
carpet cleaners
+ -1 more
With regard to price, they were running a special. They left me with a couple of little bottles for spot cleaning. The service was very good. The workers were very pleasant, very nice, very cordial and clean. It was just a good overall experience. The work was completed very promptly. They went right at it and took care of everything. They called and said that they will be there in ten minutes, so they are real good about that. If something should come up like traffic accidents, then they do call and let us know that the workman has been delayed. They did an excellent job for me. The price was wonderful. The quality was very good. If we have problems or something we are not satisfied about, we just Becky or Tom know, they will come back out and take care of it and make sure it's right. Their punctuality is very good. They know what they are talking about as far as what kind of carpeting or what kind of grout/tile and things like that. They know how to treat it properly. I would absolutely use them again in the future. I recommend them highly.
Description of Work: They came in and did some spot cleaning and cleaning on the carpet. When we first moved in here, we had everything done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Response from American Air Conditioning & Restoration, LLC
Thank you so much for your wonderful detailed feedback. We appreciate you taking the time to let other potential customer who may read this know what type of company we are and everything we stand for. Thanks again and we look forward to providing all of your service needs in the future!
SUZY M.
02/2015
5.0
carpet cleaners
+ -1 more
The technician was very good and I am happy with the service.
Description of Work: Big Deal for $79 for 400 sq. ft. of Carpet Cleaning and Scotchguard!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from American Air Conditioning & Restoration, LLC
We always appreciate Angie's Members posting reviews no matter how much time has gone by. We value you and your feedback at any time. Thanks again and we look forward to hearing from you again in the future!
Jo-Ann D.
02/2015
5.0
carpet cleaners, floor cleaning
+ 0 more
I would say the carpet was an “A” and the tile/grout was a “B”.
Description of Work: They cleaned carpet, tile, and grout.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Valerie G.
12/2014
5.0
air duct cleaning, floor cleaning, heating & air conditioning/hvac
+ 1 more
They did an excellent job! As they cleaned my air conditioning unit...they gave explanations section by section that was so helpful on keeping my air ducts clean and to lower my electricity bill. So grateful for their services!
Description of Work: Air conditioning duct cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from American Air Conditioning & Restoration, LLC
We appreciate your wonderful feedback and it was a pleasure to work with you. We look forward to serving all of your cleaning needs int the future!
Following Angie's List Coupon purchase, American Cleaning & Restoration contacted me same day to schedule work. Bids were provided for additional tile cleaning beyond coupon- bid discounted as well. Service scheduled within reasonable time- technician was prompt, courteous, efficient and very professional. Easily removed stains from white grout stained with blueberry juice- I was impressed- tile looks like new as I was considering replacing it! Floors dried quickly without odors. Technician provided complimentary carpet cleaning solution. I definitely recommend American Cleaning & Restoration and will use them again!
Description of Work: Cleaned 11 year old porcelain tile floors and grout kitchen, entry, bathrooms and hallway as well as shower floor. Applied sealant to grout.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from American Air Conditioning & Restoration, LLC
Thank you very much! We appreciate your detailed, positive feedback. We know great service providers are hard to come by and are grateful to you for choosing us. We are pleased to hear back from you and look forward to providing your carpet cleaning scheduled for this week. Thanks again!
Steven A.
10/2014
5.0
floor cleaning
+ -1 more
Great, they were professional simple as that.
Description of Work: cleaned and sealed floor grout
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$159
Response from American Air Conditioning & Restoration, LLC
Thank you very much for leaving your feedback. You were a pleasure to work with and we look forward to hearing from you again soon!
Mary M.
10/2014
5.0
carpet cleaners
+ -1 more
The Big Deal service was fine. There were no additional charges on top of the $79 Big Deal. They came out within a couple of months after I purchased the Big Deal. They were very fast, friendly, and prompt. I did not like that they did not use a track mounted unit for cleaning. It was not really an issue, but it was like something similar to what I could have done myself with a branded machine. I was hoping for a little bit more of a deep clean, although I have to say that they really did a nice job.
Description of Work: I purchased a Big Deal for American Cleaning & Restoration. They cleaned a couple of carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
Response from American Air Conditioning & Restoration, LLC
Thank you for your feedback. I must make a comment on your statement of not using a truck mounted machine. The ONLY time we DO NOT use a truck mounted machine is when the customer's home is located in a high rise or a condo that is above the 3rd floor. There is limited access in those type of situations. Otherwise, we have ALWAYS used our truck mounted equipment. I have researched all of our files dating back to 2010 and am unable to find you as a customer. Perhaps you may have us confused with another company who may have also performed services for you. We do appreciate you taking the time to leave your feedback for these services.
Patricia M.
09/2014
5.0
floor cleaning
+ -1 more
I had arranged to have most of the furniture moved so that the work could be done well and quickly. He did appreciate that there was no furniture to move. The work was done in 2 hours time.
Description of Work: He cleaned the floor tiles and grout inside the house. It had been 2 years since the last cleaning. The price was fair and I would use them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Response from American Air Conditioning & Restoration, LLC
We appreciate your positive feedback and we look forward to hearing from you again in the future!
Joanne M.
09/2014
5.0
ceramic tile, floor cleaning
+ 0 more
Everything about my experience was positive, from the first call to arrange an estimate, to the contractor who came out to clean the grout. After cleaning a small section, he realized that the grout had previously been painted, a surprise to both of us, but he lowered the pressure and still was able to get great results. There was one small section in the kitchen that wasn't coming up as clean as the rest and for a small fee, another one of their workers came out and painted the grout, which he matched perfectly! I would highly recommend American Cleaning & Restoration. They made my old, dirty-looking floors look brand new again!
Description of Work: Cleaned grout, that had been painted, on tile floors in home. Came back and painted the grout in a small section of the floor.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$1,500
Response from American Air Conditioning & Restoration, LLC
We thank you for your wonderful review and appreciate your detailed experience. We look forward to hearing from you again for any and all of your cleaning needs!
Skip S.
08/2014
5.0
air duct cleaning, heating & air conditioning/hvac
+ 0 more
Have had construction project across from our house for nearly a year causing constant dust. Called ACR to clean the ducts. They were quick but thorough. The house smells fresh again.
Description of Work: Needed ductwork cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$560
Response from American Air Conditioning & Restoration, LLC
Thank you very much for your positive feedback. We are pleased to be of service to you and look forward to helping you with all of your future service needs!
Alejandro V.
08/2014
5.0
ceramic tile, floor cleaning
+ 0 more
The floor looks brand new! I couldn't believe how good of a job they did! I will definitely use them again.
Description of Work: Grout cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$260
Response from American Air Conditioning & Restoration, LLC
Thank you for posting a wonderful review! We are so pleased that the end results were fantastic! Look forward to hearing from you again in the future.
Dennis H.
07/2014
5.0
ceramic tile, floor cleaning
+ 0 more
On time. Worked steadily. Achieved great results
Description of Work: cleaned 5 rooms and hallway carpet. also cleaned kitchen tile. Took graet care to get good results
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from American Air Conditioning & Restoration, LLC
Thank you for your positive feedback. We appreciate the time you took to post it!
Carol M.
07/2014
5.0
ceramic tile
+ -1 more
Everything was fine. They were able to do the work when we needed and we were happy with the service. They did an excellent job.
Description of Work: This was a Big Deal for $149.00 for a tile/grout cleaning, sealing, and more.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Response from American Air Conditioning & Restoration, LLC
Thank you for posting your positive review! We thank you for purchasing the Big Deal for Tile & Grout Cleaning and Sealing. We look forward to doing business with you again in the future!
Linda W.
07/2014
5.0
air duct cleaning, carpet cleaners, ceramic tile, dryer vent cleaning
+ 2 more
They are absolutely fabulous. I can't say enough good things about these people. They were very, very personable and very caring. They gave us lots of good advice on what we needed and what we didn't need. They got right back to us. It's a husband and wife business, the wife runs the office and they send a crew out. The husband actually came out to check on the crew and then gave us some advice. They were wonderful. I wouldn't hesitate to recommend them to anybody.
Description of Work: They did our tile and cleaned all the vents. They also did the duct work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from American Air Conditioning & Restoration, LLC
We certainly appreciate all of your wonderful detailed feedback on your experience with our services. We really achieve to help all our customer in any way possible, even if it is just tips or future advice. We love to hear how we are doing from scheduling the appointment to the end results. Thank you and we will always be happy to provide any services you may need in the future.
De C.
06/2014
5.0
floor cleaning
+ -1 more
Tom and Becky are fantastic business owners. Had three appointment, always on time, always wore footies on feet and the attention to cleanliness within your home was amazing. All the crew they had with them were polite and very helpful. Very impressed by the team!!!!!!!! Actually had someone else quote for same job and told us we had to replace the whole shower fo thousands of dollars, and Tom came in, assessed the situation and saved us from spending thousands of dollars.
Description of Work: Restored Master Shower after it had sat in a bank owned situation for two years and mold was rampant
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$485
Response from American Air Conditioning & Restoration, LLC
Wow! Thank you very much for your wonderful review! We are so pleased with the outcome of the shower and wish we could post the before and after photos here since the end results are so amazing. We are so happy that you called us to come out and assess your situation before heading the advice to gut the shower which as you know was completely unnecessary. We are so excited for you and look forward to serving all of your cleaning needs in the future!
Ronald M.
06/2014
5.0
floor cleaning, oriental rug cleaning
+ 0 more
Great job. On time. Treated house with care. Superb job on severely soiled carpeted stairs.
Description of Work: Cleaned rugs in home.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$266
Response from American Air Conditioning & Restoration, LLC
Thank you for your quick and positive review about your experience with our company and the services we provided. We appreciate your feedback and look forward to hearing from you again in the future!
MJ H.
06/2014
5.0
floor cleaning
+ -1 more
Great work. Good at educating about tips for general cleaning.
Description of Work: Cleaned many of my area rugs.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$250
Response from American Air Conditioning & Restoration, LLC
Thank you for taking the time to post your positive review. We look forward to providing services for you again in the future.
David B.
05/2014
5.0
floor cleaning
+ -1 more
Roman Fletcher, the technician, used a HEPA vacuum and cleaned the mold from the ceiling, walls and floor and wiped all of the shelving, refrigerator, and washer and dryer down. He also applied an antimicrobial to all surfaces. Also, he set up a HEPA filtered air cleaner to run during the cleaning process. The total cost for the job was $225.00; ACR will also move all contents out and back in from the laundry room for an additional charge, but in my case I choose to do this myself. I couldn't be happier with the job today and I would highly recommend them to any of my friends.
Description of Work: I hired American Cleaning & Restoration to clean mold on the inside of my laundry room. This is the same mold that is found on the outside of your mobile home, but in this case, it was on the inside and I wanted it cleaned. Roman Fletcher, the ACR technician, arrived on time, discussed the details of the job with me and proceeded to clean the room and I must say he did a great job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Response from American Air Conditioning & Restoration, LLC
Thank you very much for the wonderful, detailed comments of your experience! We appreciate your quick review and nomination for the Pages of Happiness. Please let us know if we can ever be of any assistance to you in the future for any and all of your cleaning needs!
Victoria L.
05/2014
5.0
floor cleaning
+ -1 more
They did a great job but the 200 sq ft I paid for thru the Angie's list promo barely covered the areas I needed. Their quote for additional area seemed a little high, there was no further discount at all. Didn't get all the areas I wanted done because it was too much, but what they did complete was done very well.
Description of Work: Cleaned grout
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from American Air Conditioning & Restoration, LLC
Thank you for your feedback of your experience. We thank you for purchasing a Big Deal Coupon that was $200 square feet of Tile and Grout Cleaning and Sealing, Including a e FREE room of Carpet Cleaning. We did perform more cleaning for you at the time of service at your request and provided you with the lowest discount rate available which is .50 per square foot. Normally the rate is .75 - $1.00 per square foot. Also, I have looked at our records and we also provided you with an additional estimate of carpet cleaning at the lowest discount rate of .20 per square foot to which we no longer offer. Thank you for taking the time to post your positive experience with the cleaning and if you should ever have questions about pricing in the future, please give us a call!
Tanya O.
05/2014
5.0
floor cleaning
+ -1 more
They arrived on time and cleaned the grout in the kitchen. Re-sealed it and left. Simple and looks nice
Description of Work: Cleaned the grout in my kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from American Air Conditioning & Restoration, LLC
Thank you very much for your positive feedback, we look forward to hearing from you again in the future!
MAUREEN M.
05/2014
5.0
air duct cleaning, ceramic tile
+ 0 more
I have used them before and will definitely use them again when needed!
Description of Work: They cleaned the air ducts and the tile flooring in my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Response from American Air Conditioning & Restoration, LLC
Thank you so much for your positive feedback! We appreciate you returning to us as a repeat customer so that we may provide you with any and all services you need. Look forward to hearing from you again in the future!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Air Duct Cleaning,
Heating and Air Conditioning,
Dryer Vent Cleaning,
Drywall,
Mold Testing & Remediation,
Water & Smoke Damage
FAQ
American Air Conditioning & Restoration, LLC is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
American Air Conditioning & Restoration, LLC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, American Air Conditioning & Restoration, LLC offers free project estimates.
Yes, American Air Conditioning & Restoration, LLC offers eco-friendly accreditations.
Yes, American Air Conditioning & Restoration, LLC offers a 5% senior discount.
Yes, American Air Conditioning & Restoration, LLC offers emergency services.
Yes, American Air Conditioning & Restoration, LLC offers warranties.
American Air Conditioning & Restoration, LLC offers the following services: Mold Remediation, Flood Restoration, Air Duct Cleaning, Air Conditioning Maintenance, Repair & Replacement.