American Air Conditioning & Restoration, LLC

They cleaned and sealed grout in kitchen. They were affordable and did a great job. Would use them again.

Initial grouting was a hideous cloro that did not match the white baseboard. Sloppy in application. They returned and regrouted it white which looked much better. Still looked sloppy, as though applied with a finger. I could have done it and had it looked that way. Asked to have the kitchen cleaned. Appliances looked fine, although, all the shelves and ice maker were removed and not replaced. None of the kitchen cabinets had been cleaned. So,now I have to do it myself. Based on reviews, I was very disappointed. Owner and his wife are very nice. I had planned for them to do a move out clean ing, but now I won't.

Becky Egan was incredibly responsive from initial return call through project completion. The ACR crew worked efficiently, and the quality of work was great! On my date of service, they had an unanticipated staff shortage (sick crew member, I think) but returned a few days later at my convenience to finish the job. The crew was running late on that follow-up day, but Becky kept me informed on estimated arrival time. This is a company that clearly cares about its customers and the quality of work they provide. Will definitely use them again.

Our house was a foreclosure and while the bank had done some work, the floors were filthy. My first call was with questions and Becky answered the phone in less than two rings, very refreshing and surprising. She took the time to ask qualifying questions for my service and answer my questions about their process, etc. I called back later to schedule, it was equally as easy. The cleaning team measured and provided an more accurate quote, as I had ball-parked the square footage during scheduling. The team got to work and it took 3-4 hours to complete, sooner than expected. The tile and grout came out very clean and smooth to walk on. The bathrooms were missed on the original quote and service call, but this was really due to a miscommunication on my part. I scheduled a return visit and everything was completed. Very satisfied, will recommend to everyone who expresses need for the services that American Cleaning & Restoration have to offer.

They are very good. I have called them back several times. I had called back to get someone else for the next cleaning and the owner informed me that the technician who had come out previously was actually gone from the company. She told me that the new technician was very good. She even followed up herself to make sure everything went fine.

Professional and friendly .

Responded quickly, on time, did a fantastic job.

I ordered this deal and got very sick, so I wasn't able to use it. They were responsive and polite, there were no problems at all. I called them to cancel the deal and got a refund through Angie's List.

I had purchased a discounted service through an Angie's list coupon. I wasn't able to use it by the expiration date -- I'd forgotten about the purchase as time went on. When I finally did contact the company, they found a record of the purchase and still honored the coupon. Although they no longer serviced my area, they sent a driver down to do the work. Very professional.

Estimate was reasonable compared to others. Cleaning performed on scheduled date. very small areas that needed a second clean was done.

It was an Angie's List Big Deal that I purchased. The service was wonderful; it couldn't have been better. I paid an additional $60.

Phone conversation with Becky went well. She quoted specific tasks and prices. I called several other places on Angie's list, but they either refused to make other than general quotes, wanted a large minimum price, disparaged other people who perform multiple services (other than grout and tile), or had consistently higher prices. Many tried to upsell a bigger project. I called back to Becky at ACR and she offered several times and I selected one. The day before she phoned to remind us of the appt and sent an email with suggestions for preparation (lock up the dog, etc.), gave the names of the team who would be out, and the time. They arrived on time. They were very professional. They charged by the sq ft and were conservative in their measurements. Their equipment for formidable and impressive. They were careful as they cleaned. They explained any questions. The whole operation was quick and VERY effective. The bill was just what we expected.....a very good value. Why can't more businesses operate like this? I was very impressed with the service I got.

The bathrooms came out nicely, but I felt the entryway was a little dull, perhaps needed another rinsing. I was not going to complain however, as overall, I thought they did a nice job When the woman representative called to ask if I was happy with the job, I told her how I felt, but said I certainly wouldn't make an issue of it. She insisted that they would come back and do the section in question so that I was completely happy. They had a good attitude about it and I would use them again.

Performed services as estimated. Will difinitely use again.

I was very pleased with my experience. The work was well done and the technician was courteous and professional. Although he arrived a little later than scheduled, I had received a phone call in advance letting me know.

Everything about our ACR experience went very well beginning with the initial telephone contact with Becky to arrange to have the tile floors throughout our condo cleaned and the grout resealed. Two workmen, Mike and Chris, arrived at the appointed time and promptly set up the lines from the truck to our third floor condo and began their work. They explained what they were doing as they proceeded with the work, moving and replacing furniture as necessary. They were very helpful in explaining how to maintain the newly cleaned and resealed tile. I did purchased a gallon of the cleaner ACR uses and have found it to be very effective in keeping the floors clean. Our experience with the ACR personnel was pleasant and professional. Everyone was prompt with telephone calls and arrival times, eager to meet our needs, clear about what was to be done or was being done, answered any questions we had, and followed through to make sure we were satisfied with the work performed. I could easily recommend ACR to anyone wishing to have their tile floors cleaned and grout resealed.

They did a good job. They had to come back a second time to go over one area of my carpet that had not gotten cleaned because I have a leak problem in that area. They came back right away and cleaned the area. I would use them again!

They were A+. They were easy to work with and were exceptional. They are very responsive.

The young man was punctual, friendly, knowledgeable and courteous. He got right to work and did a good job with all that he had to do. When he was done he made sure that he cleaned up after himself. He is welcome in my home anytime. In fact I mentioned to him that I would like the a/c ducts, etc. cleaned.

They did a good job. They did a couple of things for us. I was very satisfied with them. I paid $500 for the duct cleaning. I liked their professionalism, courteousness and the fact they explained the process to me. The technicians were very well-trained that came out. They were very nice and courteous. They were clean and thorough. They did a thorough job. From the office management to the technicians, it was a very pleasant experience.

Have used this company several times always with teriffic results

The ACR technician was prompt and was hooked and up and cleaning in short amount of time. He took approx 4.5 hrs to get all these floors cleaned. I'm happy with the results. The only thing I would suggest that ACR do up front is be more explict on what furniture they will move and if there is an additional charge. There was a couple of large furniture pieces that I would of like to have moved and cleaned underneath; but unfortunately this did not happen. All and all they did a better than good job!

They were prompt to respond, accurate and competitive quote, great job. Will use them again. Very professional.

I looked up the listing for Carpet Cleaning on Angie's List . I did my "homework" and choose American Cleaning and Restoration (even though there are many other companies closer) because of the many A ratings, positive comments and also, because they use "Safe" cleaning products. I called on a Monday and got an estimate from Becky (which turned out to be accurate) and made an appointment for Wednesday. The serviceman, Dave, was exactly on time. He measured the rooms , told us the cost; we agreed, and he went promptly to work. I did a lot of preparation beforehand, which he appreciated. The cleaning solution did a great job through-out; especially the front door area, hallway and a soiled area in the dining room. My carpet is 10 years old and hadn't been "professionally cleaned" in several years. I am very pleased with the results and will no longer be doing it myself! I would highly recommend this company to everyone and I will be using them again on a regular basis. Thank you , for a Job well done!

I have had my sofa for fours years and never had it professionally cleaned, I'm embarrassed to say. I called ACR and they were booked a month out, so I had to wait a few weeks, but I was patient as they had such good reviews on Angie's List. I'm so glad I was patient!! I had an appointment scheduled for 2:00 and the technician called to see if they could come a little early as he was ahead of schedule, which was great as I did not have to wait around. When David the technician arrived, he was courteous and did a fantastic job. My furniture looks refreshed and clean. Why did I wait so long?? I will calling them again!!