American Air Conditioning & Restoration, LLC

They arrived as arranged, were efficient, and did a great job after I had wallpaper stripped and repainting done.

The service provided by this company was outstanding! Everyone that we dealt with were very courteous, helpful, and in a word, professional. This started with my initial inquiry and continued through scheduling, the on-site work performed, and follow-up a couple of days later. My initial contact was with Becky Egan who provided me a verbal quote and a general description of the work that would be performed, also noting that they offered a 10% discount to Angie's List members. I had never had this type of work done before and after doing my own research (including reading several helpful articles on Angie's List) about the methods that can be used to clean air ducts in a residential home, I called back for some details about their process. Becky admitted that she had never actually cleaned air ducts herself and could not answer some of my more detailed questions, but would gladly transfer me to their senior field tech, Tom Egan, who happened to be in the shop at the time. Tom very patiently "walked" me through the complete process. Based upon his knowledge, experience, and his ability to explain the details to me, I knew that this was the right company to do this work for us on our recently purchased home. With the couple of weeks notice that I provided, Becky was able to schedule the work on our preferred day and then provided a reminder call a few days before the actual service date. The service techs, Mike and Dave, called to let us know that they were running a little late, even though they arrived right in the middle of the 1 hour scheduled arrival window. Mike introduced himself and Dave and then explained the process to both my wife and I, asked if we had any questions, and then asked us to show them around the house so that they could identify all of the air duct vents. After that, Mike and Dave got right to it. Dave removed all of the vent grates and began cleaning each one individually. In the meantime, Mike installed the monstrous vacuum unit onto our air handler and the actual duct cleaning began, followed by partial dis-assembly of the air handler to thoroughly clean the return air box, the furnace area, and the AC coil. When I asked about the condition of the air handler, Mike described what they had found and even removed a couple of panels that he had just re-installed to show me how it looked after cleaning and sealing. While Mike was working in this area, Dave re-installed all of the vent grates. They then cleaned up all of the areas where they had worked. After four hours or so, they moved on to the dryer vent. Unknown to us, it was truly a fire waiting to happen! Even I know that a four inch diameter dryer vent that is plugged up with animal hair and lint so that there is barely a 1-1/2 inch opening is inherently inefficient and dangerous. After thoroughly cleaning the vertical duct up to the roof and the connecting flexible duct, Mike went to work on the dryer itself, cleaning out the internal duct from the back side and then using a special tool from the front side to clean the narrow duct below the dryer's internal filter. They finished up by cleaning up the area and moving the dryer back into its original position. Based upon our experience, when purchasing a previously occupied home, I would strongly recommend air duct and dryer vent cleaning, particularly so if you know that the previous owners had pets. It simply could save your life! And I would also highly recommend American Cleaning & Restoration of Bradenton, FL for these services. They know what they are doing, do it well at a fair price, and are truly professionals.

Bought as an Angie's list big deal. Was absolutely worth it. Most hard working service I've ever had. Since there was one person, I helped move furniture if needed. I have two 90 lb dogs. Excellent service.

Becky was wonderful in not only setting up my appointment, but also confirming it and sending me a reminder e-mail. She was very friendly and easy to talk to. Awesome job by Mike and Paul! They were right on time, courteous, professional, and friendly. The tile has never looked better. I am definitely going to hire them again!

I had tile flooring in my home and my place is about 1,000 square feet. I had to get all the furniture out of the way. I cleared the floor and was able to leave the big pieces of furniture in the living room and he was kind enough to shift it around, clearing the floor of smaller pieces of furniture. They did a good job of getting into the corners of the floor and the floor molding. They were prompt and professional. The man insisted on me paying by cheque and I thought that was peculiar.

That was okay, yes. They come with machines and they use steamers and go over all of your tiles and they lift all the stuff up, like any dirt and built in grime. I would say that was about two years ago. We used them right away. We got them off of Angie's List. We chose them because their price seemed to be reasonable at the time for what they were advertising. They did a good job, it was very good job. I mean you think your tiles are clean until they come and you see how dirty they really are. They were very efficient and very friendly. They did a very as far as I could see. We were pleased anyway, at the time.

Company did a good job. Arrived on time. Work was to my satisfaction.

Carpets were badly stained and they came out beautifully! It was a marked difference and we were delighted. Service was prompt and professional. Our person had years of experience and their equipment seems to be extremely effective. carpets were damp but he used a large fan while working and they dried quickly. I highly recommend this company. They called the day before to confirm appointment.

I have tried everything to try and get my grout clean, but it gets dirty again. They did a great job and my grout was perfect. He even told me spray with a particular product. I feel like when you consistently walk on the tile it gets dirty quicker.

Professional from the beginning to the end. I set the appointment three weeks in advance and I was pleased to receive a reminder call the day before the appointment. Michael and Justin arrived right on time. They appeared to be quite knowledgeable plus courteous to boot.

A very professional operation. They were punctual for both the quotation appointment and the service appointment. The job was completed to a high quality. I also received a follow-up call so ensure that I was satisfied with their work - a very nice touch.

The first attempt to clean my floors using a machine failed. They were streaked and left with a film. The rep said they would have to clean them again with another process. But it would cost an additional $1600. This was after paying over $600 to have them cleaned. They claimed the film would not come off any other way. I called another company. The Groutsmith. The owner came out and looked at the floors. Said that ACR used the wrong cleaner. He gave me a quote for $450 to re-clean the floors, as well as color seal the grout. The work was done and the floors are beautiful and clean. I should never have used ACR in the first place. I overpaid by double for a service that did nothing to clean my floors. The ACR rep told me the Groutsmith would fail. They not only did the job but gave me a 10 year warranty! Done ever use this American Cleaning and Restoration.

They did a good job & I thought the price was reasonable, but the guy who came was kind of rude to my wife. He got sort of angry at her because she asked a pretty straight forward question. She asked if he will be cleaning the parts of the sofa that don't show. And all he had to do was say yes, but he snapped at her. When he first came in she said she has to leave in about 40 minutes, and if he will be done by then, because his truck was blocking her car. And he said he should be done. So after 40 minutes she asked him to move his car and he blew up. He acted like he was very annoyed that he had to move his car. He was not rude to me; I chatted with him briefly during the job. At the end of the job he was just as nice as he could be and he left. We are not going to take the risk again to let him in.

Tech (Mike) arrived on time, He explained everything he was going to do. Was very efficient and friendly. Did and excellent job. Definitely would use again and recommend to my friends.

Great job from beginning to end.

The experience was wonderful. They were timely and efficient and did a terrific job.

American Cleaning & Restoration were wonderful in punctuality and effectiveness, they were unbelievably polite, and they were very good.

Mike was prompt, courteous, pleasant, patient & professional during the estimate process. Becky accommodated my time request for the maximum drying time before our handicapped son drove his heavy, motorized cart over the floors. We were pleasantly surprised to receive a detailed email the day before our scheduled service stating the time & names of the technicians coming to perform the work, as well as how to prepare for them. Mike & Justin were prompt, pleasant & professional as they explained every step. Mike was accommodating when I asked him to omit the master closet floor, and refigured the bill on the spot. Justin brought me in to see the immediate result Mike was getting, asking if I had ever watched the process. He seemed as excited about the success as I was. Mike was flexible, going beyond what was required to touch up a couple of spots where the grout was missing. Mike patiently explained what to expect when the grout and caulk dried. All my questions were answered. Their enthusiasm was contagious...they were so excited at how well the grout was coming clean. They instructed me on products to use in the future and about acidity and alkalinity. The result was amazing. With the clean grout the tile colors were 'popping'. Becky called the day after the work was completed to be sure we were satisfied and ask if we had any questions. Professionalism extraordinaire! I can't wait to tell my neighbors and friends about this outstanding company.

I purchased a Big Deal on Angie's LIst, but didn't realize that the tile and grout cleaning didn't cover shower tiles. No problem...the company quoted a separate, yet reasonable price for that. They were able to get everything done in one visit, and clearly explained the charges, the work to be done, and recommended maintenance for the future. I had used this company previously for air duct cleaning. Both experiences were good, and I would recommend them for future work.

I arranged this service for my mother's home. I used the Angie's coupon for the carpet cleaning (a great deal - thank you) and added the two recliners/upholstery to the job. The entire ACR team provided Excellent customer service from beginning to end. Becky is simply wonderful. My mom can be a bit more critical than many when it comes to these type of services. If everything is not precisely perfect, she will only focus on the one flaw. I was ready for this type of feedback when I arrived her home. So, imagine my reIief and gratefulness as she told me what a great job the crew had done and how professional they were. She was more than happy - she was genuinely thrilled. Thank you ACR!

They were on time, efficient and I was satisfied with their work.

Initially, I needed the carpet in a 1,000 sq ft office space cleaned and they came and did a great job. I then needed another 1,000 sq ft of office space cleaned and they came back the did that too. I would use them again.

They came on time and did the work. Everything went well. They cleaned everything as best they could. We have white carpet that was pretty dingy and they got it pretty clean. They were very professional and we would use them again.

It took approximately 2 weeks to get an appointment scheduled. The technician arrived on time as expected and was here around 3-4 hours. The tile looks great -- almost new.

Becky was really on top of the whole project scheduling from beginning to end. I set a date for an estimate and Mike Pagano showed up up right on time. I was very happy with the professionalism and the price that was quoted for the work. Called Becky a few days later to authorize the repairs and dates were set. They staggered the repairs in the bathrooms so we would not be without facilities. I appreciated that because I have two young boys that need constant hosing off. Mike again showed up on time 4/5/13 and began the work with no delay. I am very happy with the job he did and the master shower looks great. He returned 4/25/13 to do the repairs in the spare bathroom. Once again, the bath area looks great. I will use this company again. I liked the constant contact between myself, Mike Pagano, and Becky.