Welcome to Paradise Exteriors, Florida’s leader for premium windows and doors. Feel at home with our family owned business that is operated on a foundation of integrity and dedication to excellence. Our family is committed to yours. We provide products tested to withstand extreme weather conditions including category 5 hurricane winds over 180 miles an hour, keeping your family safe and secure. Our products incorporate cutting edge home security technology, protecting your family from intruders 24 hours a day 365 days a year. Enjoy the peacefulness of your home by vastly reducing unwanted outside noise and disturbances. Save thousands of dollars annually on your homes insurance and energy bills with award winning energy star rated products. Enhance your homes overall value and curb appeal with premium windows and doors that will set your home apart. Our family takes pride in providing a memorable five-star customer experience with clear and constant communication throughout each step of your project. Call us now at 561-732-0300 or submit a form online to receive your complimentary quote and create your Paradise today. We provide a 30% discount for Seniors and Military. Thank you and have a Paradise day!
Description of Work: I couldn't be happier working with Paradise Exteriors for new windows.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Paradise Exteriors LLC
Thank you so much for choosing Paradise Exteriors for your window needs! We are thrilled to have helped you beautify your home.
Denise G.
09/2015
3.0
screen repair, replacement windows
+ 0 more
unknown
Description of Work: Replaced 8 windows and converted two sliding doors to picture windows with upper sliding windows, for a total of 12 installed windows, all storm windows with screens, high quality, sound and heat diminishing. The original order was placed in April. In August they forgot a screen for one of the sliding windows and broke a picture window upon instillation, which caused further delay in completion of the project. Additionally, the initial crew did not clean up after themselves as evidenced by some liquid they failed to clean that went under an item in the family room, causing an ant infestation. Furthermore, either a person from the second crew or (more likely) the second person to apply stucco onto the outside of the house post- picture window instillation on 9/16/15, broke the nozzle off our gardening hose and neglected to inform us. This type of dishonesty is not tolerated. Had the person disclosed the problem or asked for assistance it would have readily been given, instead they chose to hide their mistake. We did not discover the problem until we needed to use the hose. Since he is a representative of the company, and for the other reasons listed, I can not endorse this company for future use.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0
$16,000
Response from Paradise Exteriors LLC
First of all, thank you for choosing Paradise Exteriors for your window needs. We greatly appreciate your business and for allowing us into your home. That being said, we regret to hear that your experience did not go as either you or our company expected and planned for. In the home renovation industry, unexpected issues and delays are an unfortunate reality, despite the best intentions of any company. We truly regret that one of the windows was broken prior to install, but we did take immediate steps to rectify the situation in a timely manner. All of our crews operate under the protocol of ‘clean up after you are done,’ but if they did not leave the house to your satisfaction, we apologize. We were never made aware of the liquid spill or of the broken hose. Had we been notified by the homeowner or by one of our representatives, we would have taken the necessary steps to address the issues. While we do our best to avoid mishaps like that on the job, in the rare instance when they do happen, we are always willing to fix them to the homeowner’s satisfaction. We regret that you do not feel you can endorse our company for personal future use or recommend us to anyone else. We would have appreciated the opportunity to correct the other issues listed in this review, but we did close out your job to mutual satisfaction and we thank you again for your business.
claire A.
07/2015
5.0
replacement windows
+ -1 more
Excellent
Description of Work: Installed impact window in master bedroom. He showed up on time, did a great job and cleaned up when done. They pulled the permit and contacted my HOA for approval. All I really had to do was lock my animals up and write a check. It could not have been easier. I highly recommend this company
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
Response from Paradise Exteriors LLC
Your complete satisfaction and exceeding your expectations are our number one priority so we are thrilled to hear that we were able to provide you with a smooth and easy installation experience. Thank you so much for taking the time to provide us with feedback and a great review! And thank you for choosing Paradise Exteriors for your window needs!
Shirley L.
06/2015
3.0
doors, replacement windows
+ 0 more
unknown
Description of Work: I think I am being nice with an overall C rating. The salesman was always nice and polite when he was in my home. He arrived on time, no problem. But my husband was busy at the moment and he insisted we wait for my husband (he was outside dealing with another quote for another project). After waiting for about 45 minutes, I told him, let's continue. I was quoted about $4500 for two doors and he asked me what my opinion was, I told him it was a bit out of our budget. When he asked about my budget, which i said $3,000, he called his boss, said "I have a prospect ready to sign today if we can do the two doors for $3,000". (I never said I was ready to sign). His boss immediately approved. He said, well there you go and wanted to proceed with the order. I said to him, I have to think about this and speak with my husband, plus show him the photos, etc. He was SO SURPRISED and almost insulted that I didn't take his offer. He stated, well I just told my boss you were ready to sign! He continued to make me feel bad that he went out of his way to call his boss and make a deal for me, etc etc. Well, I got antsy and couldn't wait for this man to leave my home. Did he think I was an idiot?? Probably thought I was some dumb housewife. I may be 9 months pregnant, running around after a 1 yr old, probably was dressed too casual, but I run my own business, and have an MBA. This guy probably thought I'm just a lonely little housewife that makes no decisions... no thanks!
Rating Category
Rating out of 5
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
5.0
Response from Paradise Exteriors LLC
Paradise Exteriors places the highest priority on providing 100% customer satisfaction in every relationship we cultivate. In the rare instance that this is not achieved, as is the case with this client, it is not taken lightly and we make every effort within our power to create an acceptable resolution. We have typically found that those taking part in the decision place great importance on viewing the many options available and having all of their questions answered by our professional. Our effort to have all parties present who are involved in such a significant investment decision is simply out of concern for efficiency and being respectful of the homeowners’ time. Our representatives are always courteous and polite because they appreciate that customers are welcoming them into their homes. Unfortunately, there are times when a miscommunication can occur, as happened in this case. We would like to apologize for the miscommunication that arose as to the client’s intentions regarding when she wanted to move forward with the project. We will undertake as many visits as necessary in order to make the customer comfortable. But as we appreciate that the customer’s time is very valuable, when Paradise and a homeowner can agree to acceptable terms and pricing on our first visit, it is the most desirable course for all parties involved.
Jean F.
04/2015
5.0
replacement windows
+ -1 more
.
Description of Work: Replaced 10 windows with hurricane impact windows. Cleaned up behind themselves and in a timely manner. Removed all old windows and frames.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Response from Paradise Exteriors LLC
Our job is to make your home more beautiful and more secure than it was before so we certainly don’t want to leave a mess behind us. Thank you for welcoming us into your home and thank you for choosing Paradise Exteriors for your window needs.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Windows,
Doors,
Roofing
FAQ
Paradise Exteriors LLC is currently rated 4.8 overall out of 5.
Sunday: 9:30 AM - 4:30 PM
Monday: 7:30 AM - 9:00 PM
Tuesday: 7:30 AM - 9:00 PM
Wednesday: 7:30 AM - 9:00 PM
Thursday: 7:30 AM - 9:00 PM
Friday: 7:30 AM - 9:00 PM
Saturday: 9:30 AM - 4:30 PM
Paradise Exteriors LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa