Boynton Beach Marble

My fiancé, my father and I went to Boynton Beach Marble & Granite Inc. and worked with Andrea, the GM, to pick out a total of FOUR slabs for our master bath and kitchen. She was very nice and helpful. We told her upfront that we had our own fabricator and she said no problem. After we chose what we liked, we asked for the price for just the slab. She went in an office, as we waited in the showroom. She came out a few minutes later and handed me a sticky note where she had written the name of the granite, the thickness and the price per SF. The sticky note said $17.50 SF for two of the four slabs (the other two were $16.90). We said great, we will have our contractor come pay for them and arrange for delivery. She said great. My contractor then calls me and says that the price Andrea quoted us was NOT the same price she was quoting him. I reminded him that I have it in writing. He said he would call her again. He did, then called me back and said sorry, she won't budge, she says it is now $21.00 SF. Period. I was on a business trip while all this was happening, so my father (remember - he was with me when we chose the granite) drove from Port St Lucie to Boynton Beach to see Andrea in person **WITH the sticky note in her handwriting**! Andrea told him that she knows she quoted us, IN WRITING, $17.50 SF, but that she had gotten that price from the owner's son and when the owner found out we had been given a price of $17.50, he said that was not right and the price, it was too low, and it should be $21. She said she was sorry, it was a simple mistake on her part. My kindhearted father accepted this and left. We bought the granite at $21 since we had no choice other than starting our search over for another slab. All the while, the fabricator needed to start or else our whole-house remodel would be held up. I believe that the owner should have HONORED the price that his **GM OF 10 YEARS** gave to the **customer** IN WRITING. I think it is **EXTREMELY poor business** to simply say... sorry... new price...our mistake, your loss, and no it does not matter that you have it in writing.