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Astro Air Inc

Heating and Air Conditioning, Appliance Repair, Drain Pipe Installation

About us

We professionally install, service and repair HVAC systems. Give us a call today.

Business highlights

39 years of trusted experience
Emergency Services Offered

Services we offer

Residential and commercial Air Conditioning sales & installation. Servicing and maintaining existing air conditioning and refrigeration equipment. Pool heating. Air purification.Duct Testing. Duct Inspection. Attic Retrofits. Insulation removal and installation. Correcting and Diagnosis of Duct Sweating and High Humidity Issues. Dehumidifiers.

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.837 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
11%
3
0%
2
3%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.8
responsiveness
4.9
punctuality
4.8
Showing 1-25 of 37 reviews

Toni D.
09/2021
5.0
heating & air conditioning/hvac
  + -1 more
They are fantastic. They came right away and I am very impressed. I've been using them for years and I will continue to use the, I highly recommend them and I can't speak enough highly for them.
Description of Work: They put a new A/C and I use their annual service.
Rating CategoryRating out of 5
Yes, I recommend this pro

kimberly L.
11/2020
5.0
heating & air conditioning/hvac
  + -1 more
They were great, their service was good
Description of Work: They installed a new air conditioning unit for us
Rating CategoryRating out of 5
Yes, I recommend this pro

Carole W.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
They are wonderful! Very cooperative and quick!
Description of Work: Maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

WENDY O.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
The air conditioner was not working, and they came out. It was just a blocked screen. It was quick and easy. I didn't feel the price was bad since it was something simple I don't think it was much of anything except maybe the service call so, it was good. I've used them quite often over the past they also take care of my house.
Description of Work: I had them out to take care of my mom's air conditioner. He did a service call he checked all the filters both inside and outside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Ken R.
08/2016
2.0
heating & air conditioning/hvac
  + -1 more
Technician noticed that FPL on-call system had turned off power to system. He ran out and changed starting capacitor on compressor to charge me $320 for service call. Part costs about $35 and would not give me old part because not needed.
Description of Work: Air-Conditioner would not start.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
3.0

$320

Response from Astro Air Inc
The last time Astro Air was at this home was just once in 2010. This client must have the wrong company. We have not been at this property since 2010.

John C.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
Responsiveness and availability for appointment was excellent. Tech David was professional and prompt. Would recommend Astro Air to others and will definitely try their services again.
Description of Work: Maintenance tune-up for A/C unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Eleeza R.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
Great service prompt efficient and a pleasure to deal with
Description of Work: Serviced air handlers. Replaced ultraviolet lights.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Nicholas D.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
Overall a good experience. Mark explained that the system was in good condition after testing, did some basic cleaning, and offered good overall advice.
Description of Work: Thorough cleaning and system assessment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Gary V.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
Phone was answered immediately and service technician arrived within 40 minutes. He quickly diagnosed the problem and fixed it within a few minutes. He was courteous and professional and the cost was very reasonable.
Description of Work: Emergency after hours service call to fix Non functioning AC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Mark D.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
Very professional, knowledgeable technician. Prompt service.
Description of Work: HVAC Tune-up service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Mark D.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
Arrived on time and completed check with no issues! I will use them again on an annual basis!
Description of Work: A/C Tune Up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Michele D.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
The a/c went out very late Friday night and we called a company to come out and paid emergency rate. The guy who showed up smelled like alcohol and after we paid $350 he told us there was nothing we could do but replace the inside unit. He gave us some prices for a brand we had never heard of and said it would take several days. Then we called Astro Air. they came out the next morning and confirmed the inside unit should be replaced, but they explained why it would be best to replace both at the same time. They gave us the choice of different tonnage and manufacturers and answered all of our questions. They installed both the next day along with a new thermostat and rewired everything for no additional cost because the people we bought the house from had done a lot of work and repairs themselves and wires were not properly covered or grounded. It has been several months and we are so happy with the service and results and we got a good price on the units. We even got a follow-up call the next day to make sure we were happy. The owner is local and has a lot of integrity which is rare. Highly recommend.
Description of Work: Installed new a/c inside and outside units

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Ed & Lisa P.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
We had a few estimates, but Astro was the most comprehensive based on options they provided and recommendations to improve our efficiency. Astro came out to look at the house and check the existing system. We agreed the system was close to its end of life due to age (8 years), but more importantly, lack of any maintenance. To improve air circulation, they also recommended adding a return to the far end of the home. They quoted 2 days to remove the old system and install the new one. Astro said they would provide the best system options to choose from based on the size of the home without preference to a manufacturer. They gave us the details for each system so we could make an educated decision. As promised, we were not steered toward one brand over another. We did our research, and of course, cost and efficiency were key factors in making our decision. Not to mention the ability to finance. The first day, the Tech's removed the existing system and partial plenum. They were thorough and left the garage very clean. After seeing the condition of the drywall behind the support box and air handler, Astro was very flexible and gave us a couple of days to replace and paint the rotted drywall behind and around the air handler in the garage. The second day they completed the new system install, plenum, and improvements. All work was completed within both days. We are very happy with our experience and would highly recommend Astro Air. Mike and his team of Tech's were honest, experienced, and professional.
Description of Work: Complete A/C system replacement, including air handler, condensing unit, complete plenum replacement, added additional air return and air vent, and replaced all air vent covers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Response from Astro Air Inc
Dear [removed member name]. We do not take these reviews lightly and we very much appreciate your positive comments. It is always nice to hear when a customer feels they got great value and has experienced an improvement in the comfort level of their home. If you ever need anything please do not hesitate to call me personally. Mike Bianco General Manager

Layne W.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
Everything went well. Very responsive and friendly. Would definitely use again.
Description of Work: A/C Maintenance as part of deal. Called to clean out drain line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

SHELDA B.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
I was unhappy with my previous provider who told me the AC unit needed to be replaced for over $8,000. A friend recommended I call Astro Air, they came and evaluated and said no further maintenance was needed that the unit could last a few days to a year, but certainly did not need to be replaced immediately. I am ready to replace the unit when necessary. Their total replacement price will be close to half the price of the previous provider.
Description of Work: Called for service and set up annual maintenance agreement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Victoria C.
04/2013
4.0
heating & air conditioning/hvac
  + -1 more
When I called I was told that it would cost $76 to diagnose the problem and that it would NOT be applied against the cost of the repair. I agreed and was told that a repairman would be there after 2pm. Jeff, the repairman arrived about 3pm. He found that the cooling was not working due to a blown run capacitor. I did not ask and I was not told what it would cost. Here's what I was charged: 1 55X44OV cap. $220 1 10X44OV cap $ 91 1 K $126 ------ $437 for parts and $76 for Labor I voiced suprise at the total of $513. The work had been done. I paid the bill via a credit card.
Description of Work: My central air-conditioner had stopped cooling over the week-end. On Monday I changed the filter which wasn't overly dirty but I thought it would help. It did not. When I checked who was on Angie's list , I decided to use a Boynton Beach a/c company because I like to use local business people.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$513

Kathleen B.
08/2012
5.0
drain pipe, heating & air conditioning/hvac
  + 0 more
I have been using their services for about three years. They are a great company and have been very good. Eric, one of the service guys, has been very great to us. Hillary and Linda in the office are also very nice and make it easy to schedule appointments. They are very good and give you a fair price.
Description of Work: I use their heating and cooling services. I have a service contract with them and they service the units twice a year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

George D.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
My a/c went out abruptly in late in the afternoon on a Saturday. I called Astro Air because they were offering a discount coupon and their reveiws were positive. I spoke to Daren who explained the possible causes and he also offered a possible solution saying he would call back in the morning to see if I still needed an appointment. It did not work. He called early Sunday morning and said he would be at my house in approximately 30 minutes. He was and the problem was diagnosed and repaired in less than an hour. Loosing your A/C in south Florida in the summertime is never a good experience. However, the misery was greatly reduced by the quick and competent service provided by Astro Air.
Description of Work: The A/C unit was diagnosed and the capacitor replaced. The system was also checked overall and serviced as needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

david L.
05/2012
5.0
heating & air conditioning/hvac
  + -1 more
They did maintinance on our AC. They did a good job. I was very happy with the work they, so we will be using them again this summer.
Description of Work: AC work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$57

Theodore D.
04/2012
5.0
heating & air conditioning/hvac
  + -1 more
Steve Castillo was very helpful in educating me about A/C units. Thanks to him, I think I got just what I needed. The installation took place when they said it would, took as long as they said it would, and was no trouble for me in any way. The unit is working in the way I expected, it is much quieter, and maintains the set temperature without a lot of on and off and runs very quietly. I expect also for the quality of air in my domicile to imporve, but it is too soon to tell about that. Ted
Description of Work: My old A/C was removed and a new A/C was installed. The new A/C is different from the old one in two respects: 1) a two stage level of operation and a special air filter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,300

Dan L.
10/2011
5.0
heating & air conditioning/hvac
  + -1 more
The technician was very professional and clearly explained why the drain pan auto shutoff did not work and why it would no longer have that problem. Additionally, he spent the time to explain to my wife why the house can feel cooler in some rooms and warmer in others even though the thermostats are all set the same. (Our house is 32 years old and although the system is properly balanced the Florida sun alone can warm one room more than others). Professional Clean and Cleaned Up Fast Service Very Knowledgeable Not Hurried (took time to explain everything) Priced Reasonably
Description of Work: We have 4 AC units in my new house and Astro Air came by to cure an overflow problem with one of my upstairs units that had soaked the carpet and leaked through the downstairs ceiling and to provide service (std stuff) on the remaining 3 units.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Abraham B.
07/2011
5.0
heating & air conditioning/hvac
  + -1 more
Astro Air was recommended by people in the homeowners association in the 55 and older gated community where I bought the house. I also checked Angies list and found that Astro Air had a good rating. This insured that I would call them to give me an estimate on the replacement of the A/C. Ed came out and gave me an estimate, He was very courteous and answered my questions and provided the details of the work needing to be done. His estimate included two options, one a 13 seer rated unit and the other a 14 seer rated unit. The 14 seer unit was the same unit i had installed by another highly rated Angies list company for about $500 less. The estimate that Ed provided, was a carbon copy of what he wrote up and it was hard to read because the carbon had moved or something and i could not make out all the writing. this made it hard to compare when I was trying to make up my mind on which company to use and if I needed more information. I did get an emailed copy sent to me that I could read better in making my decision.
Description of Work: Provided an estimate on replacing a roof mounted all in one 5 ton A/c unit for a house I bought in June 2011 on a short sale. Did not use this company as the estimate was about $500.00 higher then the company i ended up using.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Astro Air Inc
Thank you for your positive comments regarding our company. We very much appreciate being given the opportunity to provide you with an estimate. I am surprised however that there would be such a price difference as our estimates uare sually very competitive . I am sure you made an informed decision and that you will enjoy your new A/C system. Mike Bianco General Manager

Tim T.
05/2011
5.0
heating & air conditioning/hvac
  + -1 more
I have nothing in particular to say. They gave a pretty decent estimate and someone seems to know what we were talking about. We just have not made a decision to go with it yet. We have got five estimates altogether but not made a decision who to go with. They did come out and gave the estimate. The gentleman seemed knowledgeable and gave some good information. I did a research and I had a list of things. The things that were on my list were pretty much unique to my system and they did pick up on in detail. Of the five companies that came out, two companies didn't seem to have any idea what so ever and they did not seem very knowledgeable. There was only one who appeared to be knowledgeable and the estimate that they gave me was kind of what I figured out was going to be of my cost.
Description of Work: Astro Air Inc came out about a month ago and gave me an estimate for replacement of my AC system.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Deborah K.
07/2010
4.0
appliance repair, heating & air conditioning/hvac
  + 0 more
After the second visit, the repairs were completed and the AC unit was working properly. A couple things really annoyed me... why didn't the first technician recognize that the fan motor was bad? Secondly, if I had the entire estimate after the first visit, I might have decided to replace the ENTIRE AC unit rather than just repair it. I really wasn't given that choice. The second technician saw how upset I was and apparently told his boss about the circumstances. The next day I received a call from the girl at Astro Air, and she left me a message apologizing for my inconvenience and costs. She said she discussed this with the owner of the company, and he decided to reduce the overall cost by $200, so that now my total bill was $600 (which was more in line with what my friend told me), rather than $800. I called Astro Air the following Monday to tell them that I received their message on Friday about charging me $200 less. The girl again apologized, and then told me that they would only charge my credit card for $122, rather than $322. I thought that this goodwill gesture was great "service recovery" on their part. I thought the actual work that was done was good, but perhaps the first technician needs more training in recognizing actual and ANTICIPATED problems, which would have saved a lot of grief for all involved. I would use this company again due to their good customer service and "doing the right thing".
Description of Work: My whole house air conditioner was not blowing cold air. I checked the obvious things (like the thermostat and fuse box) before attempting to call someone. I called my usual AC guy (Joe Price), and was told that Joe had passed away about 2 weeks ago and that is business was taken over by Astro Air. I contacted Astro Air and described my problem. The girl who answered was very friendly and assuring, telling me that they had been in business over 20 years in the area, and that they have a good rating with the BBB. So, I decided to give them a try. She said that someone would be out within a couple of hours. True to her word, an AC technician arrived approximately 2 hours later. The technician called to tell me he was on his way prior to showing up. He immediately started the "diagnostics". He checked all the indoor components, and then went outside to check there. Upon his return, he told me I needed a dual capacitor and contactor (which was old and pitted). The cost would be $75 for the labor and visit and $405 for the materials. I agreed to the price. My AC unit is 7 years old, and truthfully, I had no idea if this was reasonable or not, but I didn't really have a choice. After the repairs were completed, he brought up the old parts to show them to me. The AC was now blowing cold air. He explained how the AC works and why the parts needed replaced. He left after I paid him. About 30 minutes later, the AC was again blowing warm air! I waited about another 30 minutes to see if this would change back to cool air, but no luck. I called Astro Air again, and the girl told me that someone would be out within a couple of hours. The second technician called before he arrived to tell me that he was on his way. He arrived about 2 1/2 hours after I placed the second call. The second technician went through his diagnostics inside and outside. He returned from outside with the bad news that my fan motor was bad. Now I was really angry since this repair would add another $322 to my bill. I was also angry that the first technician completely missed this problem. The second technician explained to me that the fan motor wasn't failing all the time, just intermittently, so perhaps that's why it was overlooked the first time. Once again, I had no choice but to go ahead if I wanted AC! I authorized the technician to replace the fan motor. While he was working on the job, I called a friend of mine who has an AC business (out of the area). He told me that that price was too high, and that I was getting "ripped off". He said that he would normally charge about $500 for all the work that was done. Right now I was looking at about $800 total! When the technician was finished installing the fan motor, I had him speak to my friend (on speaker phone). He explained all the work that was necessary, and that the costs were set. My friend, once again, stated that he thought the cost was way too high. I paid the additional $322, but I sure wasn't happy about it!

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$600

Response from Astro Air Inc
We agree with the Member and it is always a concern we have when we find somthing like a failed capacitor because many times that is the only problem and the motor does not need to be replaced. We try our best to not replace parts unless we are sure they are bad. In this case the motor failed shortly after the first tech left therefore it is my opinion he should have indetified this with his meter. We are very happy that the tech that was out there last brought the Member's concerns to the office and that we were able to provide a reasonable comprimise. Astro prides itself on fast and reliabale service and strong customer service.

Sandra S.
06/2008
5.0
heating & air conditioning/hvac
  + -1 more
Mark arrived on time, checked my system upstairs and went outside and found that the wiring had been ripped from unit (probably by the landscape workers). He replaced the wiring and checked the system for leaks since it was low on refrigerant. Since there was no apparent leak he walked me through the options to find out why the system was losing refrigerant. I decided to us the Anglo detection dye to find out where the problem lies. I really like the fact that he gave me all the options. The biggest charge was the one for the replacement of the refrigerant...$212. The dye was $75. The wiring charge was negligible. Labor was $129.
Description of Work: My A/C was not cooling. Mark came and found that the lawn service had ripped out the electrical wires and the unit was low on refrigerant. He checked for leaks and found none. He put Anglo detection dye into the system for further investigation for leaks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$470.12
    • 1(current)
    • 2

Contact information

518 Industrial Ave 6, Boynton Beach, FL 33426

www.astroairinc.com

Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Appliance Repair,
Drain Pipe Installation

FAQ

Astro Air Inc is currently rated 4.8 overall out of 5.

Sunday: 12:00 AM - 11:30 PM

Monday: 12:00 AM - 11:30 PM

Tuesday: 12:00 AM - 11:30 PM

Wednesday: 12:00 AM - 11:30 PM

Thursday: 12:00 AM - 11:30 PM

Friday: 12:00 AM - 11:30 PM

Saturday: 12:00 AM - 11:30 PM

Astro Air Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Astro Air Inc does not offer free project estimates.
Yes, Astro Air Inc offers eco-friendly accreditations.
No, Astro Air Inc does not offer a senior discount.
Yes, Astro Air Inc offers emergency services.
No, Astro Air Inc does not offer warranties.
Astro Air Inc offers the following services: Residential and commercial Air Conditioning sales & installation. Servicing and maintaining existing air conditioning and refrigeration equipment. Pool heating. Air purification.Duct Testing. Duct Inspection. Attic Retrofits. Insulation removal and installation. Correcting and Diagnosis of Duct Sweating and High Humidity Issues. Dehumidifiers.

Contact information

518 Industrial Ave 6, Boynton Beach, FL 33426

www.astroairinc.com

Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM