The Shine Shop Inc

I wrote to them through your system on 2/18 and they did not respond in writing or by phone. It is now six days later. It is SO crummy not even to acknowledge a request for service and say you don't want to do it or something like that, but just leave people hanging on waiting for a reply.

Rick had originally installed the film on our building over 20 years ago and it was more than past time to have them replaced. I called him on Monday and he promptly came over to discuss all the new options and help me select the right film. We have two businesses together in our building, and I was concerned that I needed darker film because of the way the sun came into my shops, but was hesitant to get too dark for fear of not making my establishments "customer friendly". We also needed the lighted signs (both regular lights as well as LEDs) that were inside the windows to be clear for our customers to see them. Rick showed me his recommendations and we looked at many samples and weighed the options of the films--light vs. energy savings. After selecting the right one, Rick came back and installed them within 2 days. We were so amazed at how much light and glare the films block, but still aren't so dark that our customers can't see in to the busy businesses. Rick is very honest, charges a fair price for his professional services and is prompt in completing the job. I have used him for many years in my business, as well as at our home and will continue to do so. Great job, Rick!