Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Urban Telecom

Phone Service - Landline, Phone Service - Cellular, Phone Sales

About us

UnitedTel continues to successfully satisfy business and residential customers with our state-of-the-art Telephony technology. Offering the best and lowest rate plans in the industry. As a nationwide provider, we recognize there are many providers to choose from. We take that seriously and prove it by providing many features (you would normally pay for with another company) but not at UnitedTel! Our average savings is up to 80%. Unlimited domestic, long distance, international calling, hold music, call center prompts are just some of the many features. In fact you get over 40 of them, FREE! Our “Pay as You Grow” model allows customers to sign up with as little as one extension. Add more extensions as your business grows. With no minimum and no maximum requirements, UnitedTel fits the needs of any size business and budget. Deciding the right provider is easy when comparing to UnitedTel. You will have comfort knowing we offer USA technical support too. Our Hosted PBX Solution will simplify your business operation, increase productivity and reduce costs. Need internet and TV service too? We are a provider for Comcast and AT&T. UnitedTel, bringing the best in full customer care, knowledge and quality. Whether you need new service or want to switch, contact us today and save!

Business highlights

10 years of trusted experience
Emergency Services Offered

Services we offer

Business and Residential Phone Service, EFax, Toll Free, Auto-Dialer for marketing campaigns. Due to our state-of-the-art technology, we offer the easiest installation setup. All you need is an internet connection. Computer is not required.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Discover
MasterCard
PayPal
Visa

Reviews

5.03 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-3 of 3 reviews

C R.
09/2016
5.0
cell phone service, landline phone service
  + 0 more
Provides excellent cell phone service. My niece purchased a plan for me. I was sp happy with the personal contact and service that my son switched his service to them. 'I once had a problem with making a double payment. I emailed Christopher Ronzo, he contacted me immediately and helped solve the problem. In all my dealings with him he has been personal, courteous and professional.
Description of Work: Helped me solve a problem I had with payment couteously and personally.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Response from Urban Telecom
I would like to personally say "thanks" for the kind words and the time you devoted to your review. It is the best compliment when a customer is happy with their service and support. Your service and loyalty will never go unnoticed. Christopher Ronzo CEO

Ellen C.
08/2016
5.0
landline phone service
  + -1 more
This company has provided excellent service and excellent customer service. Even with some technical difficulties they were quick to take care of the challenges. With any emails or calls I get an immediate response. The price is great and competitive. I would reccomend this phone service to anyone but especially anyone looking to leave the bigger companies where you are just a number.
Description of Work: Monthly VOIP telephone service with voicemail.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$22

Response from Urban Telecom
I would like to personally say "thanks" for the kind words and the time you devoted to your review. It is the best compliment when a customer is happy with their service and support. Your service and loyalty will never go unnoticed. Christopher Ronzo CEO

Naderah A.
08/2016
5.0
landline phone service
  + -1 more
As far as my experience, everything from start to finish was on time and professional. Easy to set up the adapter (which connects directly to the router). You don't need a computer, which I was happy about because I only have a laptop. I work from home so the basic plan was more economical for my needs. I have and will continue to recommend Urban Telecom
Description of Work: I was paying close to $60 for home phone service with AT&T. Representative from Urban Telecom contacted me about their plans and level of support. For only $22.99 I was able to switch my service along with many features. There is a one-time phone adapter cost of $29.99 but Urban Telecom refunds $19.99 after 90-days of service. Once they mailed the adapter, I received simple instructions of how to set it up, included voicemail. I have saved so much money with Urban Telecom and I am very happy with their support.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from Urban Telecom
I would like to personally say "thanks" for the kind words and the time you devoted to your review. It is the best compliment when a customer is happy with their service and support. Your service and loyalty will never go unnoticed. Christopher Ronzo CEO

    Contact information

    PO Box 880165, Boca Raton, FL 33488

    http://www.unitedtel.net

    Service hours

    Sunday:
    8:00 AM - 9:00 PM
    Monday:
    8:00 AM - 9:00 PM
    Tuesday:
    8:00 AM - 9:00 PM
    Wednesday:
    8:00 AM - 9:00 PM
    Thursday:
    8:00 AM - 9:00 PM
    Friday:
    8:00 AM - 9:00 PM
    Saturday:
    8:00 AM - 9:00 PM

    Licensing

    Insured

    Licensed*

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Phone Service - Landline,
    Phone Service - Cellular,
    Phone Sales

    FAQ

    Urban Telecom is currently rated 5 overall out of 5.

    Sunday: 8:00 AM - 9:00 PM

    Monday: 8:00 AM - 9:00 PM

    Tuesday: 8:00 AM - 9:00 PM

    Wednesday: 8:00 AM - 9:00 PM

    Thursday: 8:00 AM - 9:00 PM

    Friday: 8:00 AM - 9:00 PM

    Saturday: 8:00 AM - 9:00 PM

    Urban Telecom accepts the following forms of payment: American Express,Discover,MasterCard,PayPal,Visa
    Yes, Urban Telecom offers free project estimates.
    Yes, Urban Telecom offers eco-friendly accreditations.
    No, Urban Telecom does not offer a senior discount.
    Yes, Urban Telecom offers emergency services.
    Yes, Urban Telecom offers warranties.
    Urban Telecom offers the following services: Business and Residential Phone Service, EFax, Toll Free, Auto-Dialer for marketing campaigns. Due to our state-of-the-art technology, we offer the easiest installation setup. All you need is an internet connection. Computer is not required.

    Contact information

    PO Box 880165, Boca Raton, FL 33488

    http://www.unitedtel.net

    Service hours

    Sunday:
    8:00 AM - 9:00 PM
    Monday:
    8:00 AM - 9:00 PM
    Tuesday:
    8:00 AM - 9:00 PM
    Wednesday:
    8:00 AM - 9:00 PM
    Thursday:
    8:00 AM - 9:00 PM
    Friday:
    8:00 AM - 9:00 PM
    Saturday:
    8:00 AM - 9:00 PM