Rack Generators

Nobody ever showed up or contacted me.

Project went longer than would have liked due to parts and staffing issues but was completed in the timeframe that had been stated upfront. Once the work began, I was informed of the process and general timing of events; all was done per schedule and plan. Once the work was completed, JP came out to do the startup and showed me what to do and what to expect. Kevin then came out with the county inspector to finalize the whole process; he was able to answer some additional questions I had. Overall, this was an easy experience and everyone from the office to the people doing the work were very helpful and easy to work with.

I very happy that I contracted with Rack Electric for this project. The job was done in phases and each crew arrived exactly as promised. the employees were highly skilled, friendly, they explained to me exactly what they were doing and what to expect,and very professional. The outcome of the job exceeded my expectations.And the peace of mind we get from having the generator is beyond measure.

It all went great. Quality people doing quality work, and they always leave the work area CLEANER than they found it. Anthony and Carlos are my favorite technicians.

Job took 5 months to complete. They were late in applying for the permit, and the scheduling for the different teams was chaotic and many weeks apart. I was told verbally and in writing that I was eligible for multiple Generac promotions when I signed the contract. However, upon generator startup, none of the promotions stood to be true. Multiple phone calls to the manager to discuss a remedy for the situation went unanswered. Save your money and go somewhere else.

Rack Electric’s Generator Division is Professionalism Personified Just had a new Generac generator installed. During the installation process we had to work with four different groups from the company. I can say unequivocally, that each and every one of them was professionals in every sense of the word. They were courteous, helpful, willing to spend time explaining how things worked. And they made my family feel completely comfortable with the level of service and professionalism that they showed us. I would recommend, Rack Electric in Boca Raton, to anyone who is looking install and/or maintaining a generator here in South Florida.

The electrician, Jason, was knowledgeable, thorough, professional & easy to work with & completed the job in a timely fashion, even cleaning up. The owner was also personally involved with the project from start to finish, caring about the details & the pricing was very competitive. All in all, 5 stars from a new and very pleased customer. Top notch!

Jesse worked close with me to determine the work date and pricing. Rack Electric wasn't the lowest price, however their experience installing Tesla home charging units made a huge difference. Experience counts! Alvarez and his assistant did a very good job installing the unit. Looks great! The service team arrived on time and cleaned up and left my garage area cleaner than they found it.

Excellent! They're always responsive, professional and competitively priced. They recognized in our loyal to their customers. Overall, it's been an excellent experience. I recommended them to my neighbors and their experience has been excellent as mine was.

The work was great, they did an excellent job on my property. The company was just great. The work was done on a fare and equitable price.

They are great, quick and professional. And the pricing was reasonable.

It was excellent. Very neat and I had work done myself.

It was fine, they came on time, install it quickly and finish the job on time.

They are always on point. Always topnotch that's why I use him.

The service was amazing from start to finish. they provide competitive price, permits was done, licenses were done, worked on a weekend, very professional, they worked late and didn't charge me for extra time. they were working up to 7 or 8 pm to make sure that the system was functional. It was a great experience.