Rack Generators

Electrical, Generator, Landscaping - Lighting,

About us

Rack Electric is a state-certified, family owned and operated electrical contracting company servicing Boca Raton since 1994 and is now specializing in Automatic Standby Generators. Family Owned, State Known Ever since this company was founded by John Rack it’s been pedal to the metal. Our goal is to continue innovating and providing you with the best generator installation possible. WE'VE GOT THE POWER ! We are thorough communicators, which keeps everyone in the loop. We hold the principle that cheap is expensive so we don't take shortcuts. We don't point fingers, either. We take personal ownership of our responsibilities. And, we are happy to help any chance we can. Automatic residential standby generators allow South Florida residents to be prepared for hurricane season and beyond. Our line of residential standby generators helps keep your family, home, and home-based business protected from periods of extended power loss. Allow our team of state-certified and licensed electricians to recommend the most efficient and cost-effective generator for your South Florida home or home-based business. Our expert standby generator installation team is ready to get to work on your home right away. After contacting us, we'll head to your location, where our state-certified and licensed electricians will get to work laying the foundation for your home backup generator. We're fully equipped to handle installing the generator ourselves, as well as running diagnostic tests and acquiring any permits needed. We ensure our clients are ready for whatever Mother Nature throws their way. Whereas other electrical contracting companies tend to care more about quickly installing your generator and turning a profit, Rack Electric cares more about doing the job right the first time. We make sure that everything is done properly since your family's well-being matters to us more than anything else.

Business highlights

31 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Our Services Include: Generator Installation, Generator Maintenance, Generator Repairs, Generator Replacement, Generator Remote Monitoring, Portable Generator Repair, Portable Generator Maintenance, After Hours Generator Emergency Service

Services we don't offer

We do not sell Portable Generators.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.715 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
0%
3
0%
2
7%
1
7%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.7
responsiveness
4.7
punctuality
4.7

Filter reviews by category

Showing 1-15 of 15 reviews

Greg M.
05/2023
1.0
generator service
  + -1 more
Nobody ever showed up or contacted me.
Description of Work: Generator tune up

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Rack Generators
Mr. [Member Name Removed], we are sorry to hear you have had a poor experience with Rack Electric. In searching our database, I cannot find a customer profile under your name. I would like to have the opportunity to review your file and see what caused Rack Electric to not show up or contact you. If you would call our office and ask for Stephen the customer service manager at your earliest convenience and we can work on resolving this together. I look forward to hearing from you. Thank you

Charles B.
03/2022
5.0
electrician, generator service
  + 0 more
Project went longer than would have liked due to parts and staffing issues but was completed in the timeframe that had been stated upfront. Once the work began, I was informed of the process and general timing of events; all was done per schedule and plan. Once the work was completed, JP came out to do the startup and showed me what to do and what to expect. Kevin then came out with the county inspector to finalize the whole process; he was able to answer some additional questions I had. Overall, this was an easy experience and everyone from the office to the people doing the work were very helpful and easy to work with.
Description of Work: Install Stand-by generator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,600

Gladys Z.
02/2021
5.0
electrician
  + -1 more
I very happy that I contracted with Rack Electric for this project. The job was done in phases and each crew arrived exactly as promised. the employees were highly skilled, friendly, they explained to me exactly what they were doing and what to expect,and very professional. The outcome of the job exceeded my expectations.And the peace of mind we get from having the generator is beyond measure.
Description of Work: Provide and install standby generator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul K.
01/2021
5.0
electrician, lighting
  + 0 more
It all went great. Quality people doing quality work, and they always leave the work area CLEANER than they found it. Anthony and Carlos are my favorite technicians.
Description of Work: Light hanging, switch install, HVAC wiring, panel rewire, Tesla hookup, Water heater connect

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chadi L.
02/2020
2.0
electrician, generator service
  + 0 more
Job took 5 months to complete. They were late in applying for the permit, and the scheduling for the different teams was chaotic and many weeks apart. I was told verbally and in writing that I was eligible for multiple Generac promotions when I signed the contract. However, upon generator startup, none of the promotions stood to be true. Multiple phone calls to the manager to discuss a remedy for the situation went unanswered. Save your money and go somewhere else.
Description of Work: Standby Generator Install

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
3.0

$12,000

Paul B.
08/2019
5.0
electrician, generator service
  + 0 more
Rack Electric’s Generator Division is Professionalism Personified Just had a new Generac generator installed. During the installation process we had to work with four different groups from the company. I can say unequivocally, that each and every one of them was professionals in every sense of the word. They were courteous, helpful, willing to spend time explaining how things worked. And they made my family feel completely comfortable with the level of service and professionalism that they showed us. I would recommend, Rack Electric in Boca Raton, to anyone who is looking install and/or maintaining a generator here in South Florida.
Description of Work: Install new generator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$13,000

Lindsey B.
05/2019
5.0
electrician
  + -1 more
The electrician, Jason, was knowledgeable, thorough, professional & easy to work with & completed the job in a timely fashion, even cleaning up. The owner was also personally involved with the project from start to finish, caring about the details & the pricing was very competitive. All in all, 5 stars from a new and very pleased customer. Top notch!
Description of Work: Upgrade electric for new hot water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Rack Generators
Thank you!

Jay G.
03/2019
5.0
electrician
  + -1 more
Jesse worked close with me to determine the work date and pricing. Rack Electric wasn't the lowest price, however their experience installing Tesla home charging units made a huge difference. Experience counts! Alvarez and his assistant did a very good job installing the unit. Looks great! The service team arrived on time and cleaned up and left my garage area cleaner than they found it.
Description of Work: Tesla Home Charging Station

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from Rack Generators
Thank you Mr. [Member Name Removed]! Feel free to call us for all future Service Calls!

Pam P.
02/2019
5.0
electrician
  + -1 more
Excellent! They're always responsive, professional and competitively priced. They recognized in our loyal to their customers. Overall, it's been an excellent experience. I recommended them to my neighbors and their experience has been excellent as mine was.
Description of Work: They installed a generator in my house. I've also used them in both small and large electrical project in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30,000

Steve M.
02/2019
5.0
electrician
  + -1 more
The work was great, they did an excellent job on my property. The company was just great. The work was done on a fare and equitable price.
Description of Work: Replaced an electrical panel in my apartment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Rack Generators
Thank you Mr. [Member Name Removed]! We appreciate the review!

todd R.
02/2019
5.0
generator service
  + -1 more
They are great, quick and professional. And the pricing was reasonable.
Description of Work: They install a generator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Rack Generators
Thank you Mr. [Member Name Removed]! I am sure the family will be happy knowing they don't have the lug that portable generator around anymore!

Carol W.
02/2019
5.0
outdoor lighting
  + -1 more
It was excellent. Very neat and I had work done myself.
Description of Work: Put in new parking lights. (Boca Teeca Condo 7)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Rack Generators
Thank you [Member Name Removed]!

Maximo C.
02/2019
5.0
generator service
  + -1 more
It was fine, they came on time, install it quickly and finish the job on time.
Description of Work: They install a generator for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Rack Generators
Thanks Mr. [Member Name Removed], we look forward to future projects!

kasia P.
02/2019
5.0
The service was amazing from start to finish. they provide competitive price, permits was done, licenses were done, worked on a weekend, very professional, they worked late and didn't charge me for extra time. they were working up to 7 or 8 pm to make sure that the system was functional. It was a great experience.
Description of Work: Installed a Power Generator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$36,000

Response from Rack Generators
Thank you [Member Name Removed]! It was a pleasure to deal with you, no more dealing with that portable generator!

Lupe B.
02/2019
5.0
electrician
  + -1 more
They are always on point. Always topnotch that's why I use him.
Description of Work: They did a generator and will do the panel.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    153 NW 16th St, Boca Raton, FL 33432

    http://www.rackelectric.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Insured

    Licensed*

    Trade License Number
    EC13002600
    Trade License Locale
    FL
    Trade License Authority
    Florida Department of Building & Professional Regulation
    Trade License Expiration
    08/31/2024

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Electrical,
    Generator,
    Landscaping - Lighting,
    Lighting,
    Propane Sales Services,
    Natural Gas Lines

    FAQ

    Rack Generators is currently rated 4.7 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 5:00 PM

    Tuesday: 7:00 AM - 5:00 PM

    Wednesday: 7:00 AM - 5:00 PM

    Thursday: 7:00 AM - 5:00 PM

    Friday: 7:00 AM - 5:00 PM

    Saturday: Closed

    Rack Generators accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Rack Generators offers free project estimates.
    Yes, Rack Generators offers eco-friendly accreditations.
    Yes, Rack Generators offers a 5% senior discount.
    Yes, Rack Generators offers emergency services.
    Yes, Rack Generators offers warranties.
    Rack Generators offers the following services: Our Services Include: Generator Installation, Generator Maintenance, Generator Repairs, Generator Replacement, Generator Remote Monitoring, Portable Generator Repair, Portable Generator Maintenance, After Hours Generator Emergency Service
    We do not sell Portable Generators.

    Contact information

    153 NW 16th St, Boca Raton, FL 33432

    http://www.rackelectric.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    Closed