Rack Electric

The absolute worst company to deal with. They take your money and leave you hanging forever. Crooked company. DO NOT GO WITH RACK ELECTRIC!!!! They do not have people working at the company who you can reach. Anyone who answers, which is rare, will take an empty message and you never get a call back. They have voice mails to installation departments who do not have voice mails set up. I am reporting them to the Attorney General of Florida today. Please do the same if you have issues. AGAIN, DO NOT USE THIS COMPANY!

Rack installed a generator a foot and a half too low. Install division will not return calls from me or my surveyor. Town will not give me approval.

These guys are the absolute worst, they reneged on a contract we had signed with One Stop. A contract their staff reviewed and assured us it would be honored. Now we are fighting to get our deposit refunded. Read their Google reviews since the buyout, horrible. The worst

This company induced my elderly parents into giving them $6000 for work that they were unable to perform. They have been avoiding their attempts to get their large deposit back by being unresponsive to emails, calls, and attempts to resolve this. This has now been going on for nearly half a year and my parents have still not received back their deposit. When we did speak to them they confirmed they would return their money and then they have disappeared repeatedly. I will absolutely be contacting the licensing board of the company owner and hope that we don't need to take legal actions. What a sad situation for my disabled father that they have stolen from them. I see other comments about the same issue and I would urge each of you to report them as well.

Mr. Rack...I have been trying in vain to reach out to anyone in your company...I am a client, whom has been left hanging in a dire emergency for now, over 30 hours...no call back, despite me pleading with someone to,,,as a business owner myself, I would want to know how my employees are working to keep current clients happy...have you looked at the flavor of all of your recent reviews on both YELP and GOOGLE...they all almost say the same thing...I am begging you...please help...954-415-3359

Buyer Beware. Rack Electric will take your money and you will deal with lack of responsiveness and follow through. I would not recommend them to anyone for anything!

Rack Electric did our generator Maintenance, The tech was very knowledgeable, professional, and focused on doing a great job. He also installed Surge Protection on our Generator to add an additional layer of safety and protection for our generator AND our home. Thank you Rack Electric!

WOW is how I will start my review, You have choices when you need electrical service for your home, We chose Rack Electric and it was the smart choice for us! We recently had Electrical work done at our home. We were met with outstanding customer service when we called Rack Electric. We were scheduled and the tech arrived the next day! The technician sent a text to let us know he was on his way, he arrived on time! He not only addressed the reason we called which was to install a exhaust fan in our bathroom, he also went up and beyond and informed us about some additional issues that we should fix as well, he presented us with a estimate, it was fine and he got everything fixed and installed that day. We are so happy that we contacted Rack Electric and want to say thank you for everything you did in our home. We are a customer for life! SJZ/DRB

The work was professionally done, on time, with a friendly attitude by the electrician and the owner followed through with a phone call once the work was completed.

My special thanks to Wayne at Rack for making sure the job was completed and well done.After a small misunderstanding Home Advisor put me in touch with Wayne. Many thanks for your help and earning my recommendation and future business.

Booked this job on 7/5/2018. I am still awaiting completion. If you don't call them, you will never hear from them