Do not ever use this company. You cannot trust him at all installed a new AC unit in my villa in July 2021. Kyle never answers his text messages or phone calls. Sent him text messages I never received a manual on how to work my AC unit. Numerous text messages back-and-forth and eventually called another person who is recommended to come and check my AC unit. I advised Kyle said he never put the proper hurricane clamps on all four sides of the AC unit. Only three were done and he advised that he never leveled the unit . Text back-and-forth to him finally got answered and he said sorry I’m dead never saw them. Well that whole deal cost me another $410 to fix because since the AC unit wasn’t level the Freon leak out I need a new Freon put in. Also he never put new insulation on the pipe coverings and also never cleaned out the pipe so that it would run through. He also said he would reimburse me for the money I laid out and so far no check . It has been over 2 1/2 weeks and still no check. Do yourself a favor and call another company. Do not waste your time and money on this company. Cannot trust them even when the text say they will fix it by reimbursing you the money you laid out which she should have done in the first place.
Description of Work: New ac unit
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Allen R.
05/2020
5.0
heating & air conditioning/hvac
+ -1 more
I reviewed My AC Guy in April of 2018. They just (today) completed a routine maintenance and cleaned the air handler. My previous contractor NEVER did anything like that! In addition, the first time i used them they temporarily repaired the duct work that attaches the air handler so I'd have AC until they replaced the broken duct work. My old AC people installed the air handler and reconnected it to the duct system. less than two years later the section where they connected fell apart and these morons charged me $750 because "it wasn't their fault". Kyle replaced the section and added a two bulb UV air sanitizing unit, much neater than what he removed and it cost less than the other Co. charged to repair their shoddy workmanship. In addition, they show up and inform you if they're running late and they're very pleasant guys to deal with.
Description of Work: General Maintenance on AC system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Roger H.
01/2019
5.0
heating & air conditioning/hvac
+ -1 more
My A/C Guy (Kyle) is the best and fairest HVAC contractor I've found and would recommend this company to anyone who is looking for a HVAC company that comes when they say and is very fair on pricing. Had My A/C guy replace 2 AC Compressors and Air Handlers (1) at my home and (2nd) at my investment property. All work was completed for price stated, on schedule and work area left spotless. My tenant is very happy with their new A/C unit and our home is staying nice and cool (Wife happy!!). Thank you Kyle and the guys at My A/C guy for getting all the work done promptly..!!
Description of Work: New A/C for home and investment property
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Allen R.
04/2018
5.0
heating & air conditioning/hvac
+ -1 more
I selected "My AC Guy" because he appeared to be a small, relatively new company with great reviews, the type of service provider I prefer to do business with. The reviews do not do Kyle justice, he is just great to deal with and seems to know what he is doing (unlike other providers I've had the misfortune of using). I'd use him again without hesitation, explains everything so you can understand what is going on and is just a nice guy!
Description of Work: AC was not cooling properly
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Fernando M.
10/2017
5.0
heating & air conditioning/hvac
+ -1 more
Fast servuce. Reasonable price to repair.
Description of Work: Elderly parents house had no a/c. Compressor not turning on.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Alex R.
10/2017
5.0
heating & air conditioning/hvac, air duct cleaning
+ 0 more
As planned
Description of Work: Duct work Bath can installation AC maintenance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Terri S.
09/2017
5.0
heating & air conditioning/hvac
+ -1 more
My A/C went out right after Hurricane Irma. As busy as Kyle was, he showed same day I called. Kyle service my a/c and got it cooling again. Unfortunately, my A/C was to damage from the storm and I had to replace my whole unit. Kyle came back out and was able to install my new unit within two days. I was only without a/c for a day. Kyle and his team were very organize and neat. The price of the new a/c unit was inline with other companies in the area. The install was quick and done right. My house has never felt so cool and comfortable. Kyle even texted me the next morning to see how my new A/C unit was working. If you need an A/C company for service or for a new unit, reach out to Kyle at "My A/C guy. You will not be disappointed. Kyle is honest and cares for his customers. He treats everyone like family and really goes above and beyond.
Description of Work: Service Call and New A/C unit installed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Nicholas C.
08/2017
5.0
heating & air conditioning/hvac
+ -1 more
Kyle was on time, quickly diagnosed the problem and solved it. He also provided advice moving forward to avoid having a similar issue in the future. Recommend this company to anyone with air conditioner issues.
Description of Work: Issue with my air conditioner flooding.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Jaime E.
08/2017
5.0
heating & air conditioning/hvac
+ -1 more
Fabulous, my girls rooms are much cooler. He was professional and NEAT!!!!!! He did a great job on th UV lights on my old units. Neat and clean job!
Description of Work: I needed to have better air flow to my daughters bedrooms upstairs and installation for their bedrooms and my bedroom. He also installed UV lights for my very old A/C units.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Douglas G.
07/2017
5.0
heating & air conditioning/hvac
+ -1 more
If I could give him a score higher than "A," I would. Look no further, and call Kyle if you need hvac work. I know I will from now on.
Description of Work: I was told by a different hvac company that I needed to replace one of my air conditioning systems. They were recommending a $4,500 new system. I decided to get a second opinion, and contacted Kyle. He came out, and not only told me that the other company was recommending the wrong system for me, he advised that my old system didn't need replaced. It was a simple capacitor issue.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$228
Alan K.
06/2017
5.0
heating & air conditioning/hvac
+ -1 more
Excellent. They were punctual and did exactly as they promised. Quality of work was terrific. Reliable and trustworthy. The owner, Kyle is a true professional.
Description of Work: Installed a new ac unit on my moms villa in delray.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Denise F.
05/2017
5.0
heating & air conditioning/hvac
+ -1 more
Great service! Kyle is very knowledgeable, efficient and thorough. I will be using My A/C Guy for all my A/C needs going forward.
Description of Work: A/C Maintenance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$128
Ryan S.
05/2017
5.0
heating & air conditioning/hvac
+ -1 more
Kyle is both professional and most important Honest! Highly recommended. Save me $1,500!!!
Description of Work: Another company had stated I needed a whole new coil in my system at a cost of $1,800! Had Kyle at My A/C Guy come out for a 2nd opinion. Kyle determined it was a bad valve leading to the coil. Kyle installed new valve and I was up in running same day, with a savings of $1,500!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Paul D.
05/2017
5.0
heating & air conditioning/hvac
+ -1 more
Great. No problems at all. 100% satisfied
Description of Work: Our a.c. unit had to be replaced. Kyle arrived promptly and after a difficult job due to tight space in the attic, the new unit runs smooth. Quality and thoroughness of the work done was elite.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from My A/C Guy Inc.
Thank you [Member Name Removed] Family for your business.
Wayne S.
03/2017
5.0
heating & air conditioning/hvac
+ -1 more
Kyle was at my house the next morning after I called. He arrived on time. He performed the annual maintenance. He showed me a part that needed to be replaced, explained to me the function of the part, and why he recommended its replacement. He was professional and courteous the entire visit.
Description of Work: A/C Yearly Maintenance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$228
Response from My A/C Guy Inc.
Thank you for the business opportunity. Enjoy the summer back at home.
KERIN S.
02/2017
5.0
heating & air conditioning/hvac
+ -1 more
We were completely satisfied with the performance, knowledge, professionalism and timeliness of this service provider. We recommend My A/C Guy to every South Florida resident who experiences any air conditioning issue, and will never hire any other company to do the job that was so expertly handled at an extremely reasonable cost. The conscientiousness displayed by the technicians was truly commendable, and the follow-up to make sure that we were totally happy with the results was greatly appreciated. Truly a class act!
Description of Work: Replaced 3 ton Rheem Air Handler
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Response from My A/C Guy Inc.
Thank you for your business, Its a true pleasure having You and [Member Name Removed] as clients, most of all friends
Chris P.
02/2017
5.0
heating & air conditioning/hvac
+ -1 more
These guys are very professional, responsive, they are always on time, complete the work as promised and the prices are excellent. Kyle has been very honest with regard to work needed, not replacing or doing anything that is not needed, he takes the time to explain what is needed, what can wait and what is not necessary at all. Great guys.
Description of Work: Relocated one of my AC units relocated. Service both units. After remodel the guys at My AC guy rebalanced the air
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from My A/C Guy Inc.
Thank you for the business opportunity. Have a great summer
Roger H.
02/2017
5.0
heating & air conditioning/hvac
+ -1 more
Having used other local A/C contractors in the past that I was unsatisfied with I started looking for a new AC contractor. I was extremely happy once I met Kyle who owns My A/C Guy. Kyle is a straight shooter who knows his HVAC. He diagnosed my problem and was able to fix it promptly without having to come back a 2nd or 3rd time. He also checked with me a few days later to ensure all was working as expected. I now use Kyle and the My A/C Guy team for HVAC maintenance and repairs on all my properties in SE Florida. If you want an A/C contractor who's honest, fair, knows how to fix all HVAC problems and shows up when scheduled then you want My A/C Guy in your list of home contractors.
Description of Work: Routine maintenance and fix heating element.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from My A/C Guy Inc.
Thank you for your business. Have a great summer
Barry G.
02/2017
5.0
heating & air conditioning/hvac
+ -1 more
Very well, work was always completed within a reasonable amount of time and at an acceptable cost.
Description of Work: I manage several homes in the area for overseas investors, My A/C Guy has repaired and replaced several systems for me, from 2 ton to 5 ton systems.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,800
Blair L.
02/2017
5.0
heating & air conditioning/hvac
+ -1 more
Great... Kyle was fast and fixed a reoccurring problem that other AC companies failed to do.
Description of Work: Kyle is a great guy with even better work ethic!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from My A/C Guy Inc.
Thank you for your business. Have a great summer
Tina M.
01/2017
5.0
heating & air conditioning/hvac
+ -1 more
He arrived as scheduled and was always promptly and efficiently responsive to my text inquiries. He was respectful of my home by laying done flooring covering from front door to inside unit and thoroughly cleaned up after job was done. Very polite and professional , asking questions designed to best tailor system to needs. Installation is professional and neat with attention to detail adding extra touches going above and beyond. Kyle is owner and installer so takes pride in doing things right. Very happy with my new system and this company, would definitively recommend!
Description of Work: Installed complete central A/C in my home. Inside and outside units.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from My A/C Guy Inc.
Thank you for this business opportunity. Enjoy your new system. Have a great year and beyond!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Air Duct Cleaning,
Rentals - Equipment
FAQ
My A/C Guy Inc. is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:30 AM - 8:30 PM
Tuesday: 8:30 AM - 8:30 PM
Wednesday: 8:30 AM - 8:30 PM
Thursday: 8:30 AM - 8:30 PM
Friday: 8:30 AM - 8:30 PM
Saturday: 8:30 AM - 5:30 PM
My A/C Guy Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, My A/C Guy Inc. offers free project estimates.
Yes, My A/C Guy Inc. offers eco-friendly accreditations.
No, My A/C Guy Inc. does not offer a senior discount.
No, My A/C Guy Inc. does not offer emergency services.
No, My A/C Guy Inc. does not offer warranties.
My A/C Guy Inc. offers the following services: Please visit myacguy.us for complete services offered