Glatzel Corp

I have had many house-cleaners over the years and Glatzel was the worst. The first time they came out they did an okay job, but missed a lot of areas. The second time was terrible! The mopping was quick and didn't even get the spills off the floor. There was still dust everywhere and the bathroom counters still had soap and toothpaste stains. The cleaners spoke NO English at all and it was impossible to communicate with them, as my Spanish is very limited.

Ana Glatzel and her team have been cleaning my home for 3 years. They have always done a great job. They are professional, punctual, personable and always accommodate my schedule.

Generally the woman assigned to us did well. Replacements when she was unavailable were not as good. I speak Spanish and am not sure how good their English is, I think it's pretty basic.

For an 8hour clean I would have expected at least rugs to be moved and cleaned under...... not around. Generally just ok

Excellent, they did an awesome job cleaning my house.

Very friendly, very punctuality and very professional. The cost is reasonable for the five hours of work.

They did a great job and willing to do extra work !! I've not had them do deep cleaning yet, but feel they would do a good job !!

Dependable. When there were issues, corrective actions taken. Honest and trustworthy. Like one of the family👍⭐️⭐️⭐️⭐️⭐️.

Ana's services are wonderful. I have been using her for over a year and have referred her to my neighbors and friends. My house always looks amazing after she's done!

They have been exceptional and always a pleasure to see them the up coming week.

Wonderful service! I would highly recommend!!

It's always a good experience. The house smells clean and neat when I return home. I have always left the cleaners alone and nothing has ever gone missing. They lock up afterward. And she's great about scheduling and communicating (we do it entirely by text so it's a breeze).

They did a superb job and I would use them again

In October I had to cancel her because she never got back to me to confirm a date. I did give her another opportunity and it worked out okay for a while,,I scheduled her to work today at 12-12:15. I rushed home to be here at 12:00. I finally texted her at 12:45 to ask why I never heard from her. She called back to say that she had me scheduled for tomorrow.! This was the second and last time. I will not use Glatzel Group again. They are always late if they arrive on the scheduled day. Ana and her group are unprofessional. I would not recommend them to anyone. Very disappointed and dissatisfied. Sincerely, Lori

Ana is very responsive and was considerate of the fact that I needed to work around a set timeframe. I was pleased with process of setting up the appointment and the fact that the lady arrived right on time. I was working and unable to monitor the work that was being done. I've had plenty of housekeepers in the past and never had any issues. Sure some are better than others, but the basics always got done and I've never had any complaints. However, once I finally had time to check the work about 20 minutes after the housekeeper left my home, I couldn't figure out what was done in a 4 hour period in a 2 bedroom/ 2 bath 1000 square foot condo! The following are the highlights of the reason I am giving an F rating in work quality: -- Guest bathroom was not cleaned. I took photos of the thick layer of dust and the dead moth I wiped off the countertop 20 minutes after the housekeeper left because I was so shocked. The shower was bone dry and the shampoo dried on the wall was still there; it clearly was not cleaned. -- Master shower was not cleaned; it was also bone dry. -- Vacuum was run through the easy to reach areas of the rooms. I have a dog and hardwood floors so I know exactly what wasn't vacuumed. . . pretty much anywhere that required maneuvering around furniture. Floors were mopped on top of poor vacuuming job so I had to take a towel and dry the floors to pick up all the remaining dirt and dog hair that was now wet and gross. -- I can no longer see through my sliding glass doors because they are so streaked. (No exaggeration...I have no idea what was used on them but it made a dirty mess.) Overall - I can't recommend the service purely for the poor quality of the work performed and the fact that so little actual work was done. Very disappointed!

Two lovely ladies showed up on time. Very quick and efficient. They brought all of their own supplies. I would highly recommend them.

They didn't came in the time. And I asked them to redo some of the work.

always to expectations; I've been using Glatzel since I took advantage of an Angie's deal; excellent follow through Thanks Ana!

It was as expected. They were fine. They weren't amazing.

She did excellent. She showed up on time. She got everything done that was on my list.

She came by but she wasn't what I thought she would be able to do for me. For $60 an hour, she didn't wash clothes and she didn't wash the windows or anything like that. So, I wouldn't use her ever again. She brought her son there. I didn't like that at all either. Her son helped her out too. I think she had a little bit of a disability too.

GREAT NO DETAILSALG NEEDED - JUST GREAT NICE TO COME HOME TO.

Two people arrive on time. After we discussed what I thought was needed I left them to do their thing. When it was done 2 hours later the garage was completely reorganized and spotless. The garage hasn't looked this good since before I moved in 4 years ago. What a terrific job.

They have cleaned my house three times now and have done a very thorough job every time. Very professional and courteous. I will definitely continue to use them.

It went extremely well... The cleaner was on time... Very professional and extremely helpful