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Computer Doctors

Computer Repair, Tutoring, Computer Training,

About us

Whether you have 1 or 50 computers, we come to you to fix your problem on the spot. Our trained technicians come to your home or office and provide service and computer training on site. You do not have to worry about taking your system apart and risking problems during transport. We can diagnose, repair or resolve issues quickly and efficiently. We stay on top of the latest technology issues every day so you do not have to. This allows you to spend time on productive use of technology. We specialize in small business support and bring big business technology to you without the complication and confusion. We explain technology to you in plain English so you can understand and use technology for your specific needs without wasting time and resources on things that will not benefit you. You will never hear us speak in techno-bable or geek speak. We offer training that will get you up and running with confidence fast. This will save you aggravation and wasted time .

Business highlights

22 years of trusted experience

Services we offer

New Computer Set-Up, Repairs & Maintenance, Troubleshooting, Printers, Virus Removal & Anti-Spyware Protection, Hardware & Software Installation, System Restore & Data Recovery, Personalized Tutoring, Firewall Protection, Networking Setup, DSL & Cable Modems Setup & Customized Web.

Services we don't offer

Ask For Details

Amenities

Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.839 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
0%
3
3%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.9
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 39 reviews

LouIse L.
10/2017
5.0
computer repair
  + -1 more
Daniel was very friendly and professional. He got started right away and solved our problems. They are very honest people, and we highly recommend them.
Description of Work: There were several problems with our computer and our printer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

William T M.
08/2017
5.0
computer repair
  + -1 more
Daniel was really nice, and he did a great job helping out my mom by fixing some basic bugs on her home computer and giving her a quick tutorial on efficient computer usage.
Description of Work: Basic computer "tune up" for my mother.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Computer Doctors
Wow! Thanks for the very nice comments and for taking the time to write this review! Please call on me anytime!

Laura R W.
11/2016
5.0
computer repair
  + -1 more
Fantastic. He was on vacation when I called and accessed by remote toi make sure there were no terrible problems. Scheduled house visit around my times as best possible. Very accommodating. desk set up neater than it's ever been, no loose wires. Speed improved. Very kind about my total lack of knowledge/interest in how everything works but very clear explanations of what I needed to know.
Description of Work: Straighten out all the connections and check for possible hack/interference.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

Response from Computer Doctors
Wow! Thanks for the very nice comments and for taking the time to write this review! Please call on me anytime!

Faith V.
09/2016
5.0
computer repair
  + -1 more
Computer is now working. Arrived on time, did a good job getting it to work, did some additional updates, and only charged a modest fee.
Description of Work: Get computer to boot.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from Computer Doctors
Wow! Thanks for the very nice comments and for taking the time to write this review! Please call on me anytime!

carol H.
03/2016
5.0
computer repair
  + -1 more
I had to call about a refund for computer service because they do not service the area I live in.I spoke with the most pleasant helpful young man his name was DERIN S. I do not know his last name just that it starts with an S because he emailed me some information about other computer services I just wanted to give you a heads up about what a wonderful employee you have in DERIN I spoke with him through your customer service line please let me know that you received this information because I believe good employee should be rewarded for such wonderful service Thank you Mrs Carol Hanley
Description of Work: Unable to provide service

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$50

Response from Computer Doctors
Wow! Thanks for the very nice comments and for taking the time to write this review! Please call on me anytime!

Mary Ellen G.
02/2016
5.0
computer repair
  + -1 more
It took approximately 7 1/2 hours. The computer doctors had to start from the beginning. Recover files from my damage PC, then install programs on the new PC and install files that were recovered.
Description of Work: Recovered files from a damaged computer and installed those files on a new computer. Set up cloud back-up service and backup to an external hard drive.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$595

Response from Computer Doctors
Wow! Thanks for the very nice comments and for taking the time to write this review! Please call on me anytime!

Alisa & Mark M.
02/2016
5.0
computer repair
  + -1 more
After the initial visit, had him come back out for other computer tune ups.
Description of Work: Fixed main computer that had a blue screen of death on it. A drive was fried. restored data with carbonite. Fixed another computer that wasn't working.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Computer Doctors
Wow! Thanks for the very nice comments and for taking the time to write this review! Please call on me anytime!

George M.
04/2015
5.0
computer repair
  + -1 more
The doctor was on time, professional and best of all got me back into my computer which is now working better than ever for minimal cost.
Description of Work: I couldn't log on, he removed unnecessary programs, updated some programs, and installed a new security program.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Computer Doctors
Wow! Thanks for the very nice comments and for taking the time to write this review! Please call on me anytime!

Mary Jane R.
01/2015
5.0
computer repair
  + -1 more
It went very well. Daniel arrived on time. He took a full two hours to clean up the computer mess. Daniel was patient, answered all my questions, and tweaked the settings on my computer to my satisfaction. He also checked the functions (printer, scanner) to make sure everything was operational before he left. He told me to feel free to call him at any time with questions. I understood that the fee was $75 per hour, so I was not surprised by my bill of $150. I felt it was fair, and that I got my money's worth. I would recommend them to anyone and would not hesitate to call them again.
Description of Work: Daniel cleaned up the malware on my computer, adjusted the setting, got rid of a lot of the pop-up adds that were making my computer impossible to use. He also changed the frequency of my router to avoid interference from my neighbors wi-fi channels.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Computer Doctors
Wow! Thanks for the very nice comments and for taking the time to write this review! Please call on me anytime!

Ken R.
12/2014
5.0
computer repair
  + -1 more
It went perfectly, Daniel was on time, extremely knowledgeable and explained what he was doing at each step of the way.
Description of Work: took hard drive from a dead computer and installed it in an external enclosure. set up three computers to share a printer and files with each other and two external hard drives (set permissions). Checked several drives for errors. Fixed minor corruption. Fixed recurring error with video enhancement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Computer Doctors
Wow! Thanks for the very nice comments and for taking the time to write this review! Please call on me anytime!

Salvatore C.
11/2014
5.0
computer repair
  + -1 more
Daniel arrived on time, respectful and work diligently for the entire time, issues were solved as we desired.
Description of Work: Computers, iphones, tablets were not sinking properly. Email Outlook to full of data.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

Response from Computer Doctors
Wow! Thanks for the very nice comments and for taking the time to write this review! Please call on me anytime!

gary M.
10/2014
2.0
computer repair
  + -1 more
My hard drive needed to be replaced. The provider left me with Windows 7 and instructions to install the operating system. I installed my hard drive this morning. I called, and five hours later he returned my phone call. I was unable to install everything, and the provider told me that he forgot to give me the programs I needed and wants to charge me an extra $75 to come out and give the programs to me. I would be happy to make this a positive review if I receive my program in a timely manner. UPDATE He did called back a second time after reading this review and offered to drop program off to me that he forgot so i could activate Windows 7-- by then i called another service and paid another 75$ . The new service company straighten everything out.
Description of Work: I purchased an offer for $59 for 2 Hours of On-Site PC Repair or Tune-Up.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
4.0
responsiveness
2.0
punctuality
5.0

$59

Response from Computer Doctors
When I first talked with [member name removed], he was having an issue with his laptop. It would turn on, but would not boot into windows. I told him that sounded like a bad hard drive and he should purchase another so I can reload windows onto it properly. He did not want to do that and instead had me come out just to diagnose it. I came out and diagnosed it like I had said. The hard drive was dead and he needed another one. He had another drive that was from a previous laptop. I cleaned a lot of stuff off of the drive. Then I tried to install windows on it. Windows would not install properly because there was something interfering with it. I could not fully wipe the drive because he still had important data on it. I had given him a windows reinstall disc and also put a driver reinstaller onto one of his usb flashdrives. I did forget to give him a small program that would allow him to use the driver installer because I was already there for an extra half hour and had tried to install windows twice onto the drive. I told him he could get the program he needed from a friend nearby or to go to the library and download it there. I thought I was helping him out since he had said he could reinstall it himself after buying and installing a new hard drive. Instead he told me he had gotten a virus from using a friend's machine and then had another technician from another company that has no association to Computer Doctors come and try to remove the virus unsuccessfully. Then he wanted me to come out for free to reinstall windows. I offered to help him over the phone to reinstall windows but he never followed up with me.

James M.
08/2014
5.0
computer repair
  + -1 more
It went very well. Daniel checked the printers and the computers and sorted everything out. Excellent work as always.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$59

Response from Computer Doctors
Wow! Thanks for the very nice comments and for taking the time to write this review! Please call on me anytime!

Marlene F.
07/2014
5.0
computer repair
  + -1 more
went GREAT. Just wish I could get stickers with the company name and number to put all over my computers. I'd like to add in the name of the tech that was sent here. His name is Daniel ... if you are able to request him DO SO. He's GREAT!
Description of Work: got rid of the terrorist haunting my new computer and reloaded it with all new short cuts

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Computer Doctors
Wow! Thanks for the very nice comments and for taking the time to write this review! Please call on me anytime!

Michael K.
06/2014
5.0
computer repair
  + -1 more
It was good. The guy was quite knowledgeable. He went over the laptop and got it operational again. He was real thorough and easy to work with. Sometimes you have to be patient, because he speaks one language and you speak another, when it comes to computers and my wife is not particularly savvy with computers but she is the one that depends on it so much. He was right on time. He was professional.
Description of Work: I purchased a big deal with Computer Doctors. My laptop had a lot of glitches in it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Computer Doctors
Wow! Thanks for the very nice comments and for taking the time to write this review! Please call on me anytime!

Renee V.
06/2014
5.0
computer repair
  + -1 more
He was very nice, and very polite and knew what he was doing.
Description of Work: · My computer crashed he said I needed to get a new one. He checked it over and tried very hard to get it going. He tried each disk several times. He also said that he would transfer my information from my old computer to my new one when I got it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Computer Doctors
Wow! Thanks for the very nice comments and for taking the time to write this review! Please call on me anytime!

James M.
01/2014
5.0
computer repair
  + -1 more
I am a retired CPA/ tax attorney and in my prior life frequently had to hire computer techs to keep my office running and up to date. I always had doubts as it seemed to me that they were inefficient and learning on my dollar or were deliberately stretching out the fix to increase their billable hours. I did not have this feeling with Dan from Computer Doctors as he clearly knew his stuff. I have used him services a second time since as I have bought new, additional equipment and needed his expertise on set-up. I wish I had found him 20+ years ago. Oh, I am not related to him nor do I know him socially.
Description of Work: I used Computer Doctors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Computer Doctors
Wow! Thanks for the very nice comments and for taking the time to write this review! Please call on me anytime!

ALAN L.
01/2014
3.0
computer repair
  + -1 more
When I brought this to their attention after they left, they tried to correct (remotely, and finnally gaveup. They advived me to buy anewer model computer as the only "fix". I found a fix myself later that day, and the computer has worked wellsince.
Description of Work: They cleaned out unecessary files and programs in my desktop unit. which did increase the speed, however they deleted and/or changed some programs which caused me to lose the "Magic Jack" telephone use

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$59

Response from Computer Doctors
We would like to respond that while cleaning out a system removing obsolete files, data, running utilities to rid of unused/unwanted software that are running in the background slowing system down including viruses, spyware etc,. It occurs at times where it may even render the system inoperable just simply due to the volatile nature of software. In this case it caused a glitch with customer’s magic jack which we were not aware of while we were on site but were told after we left. We did attempt to correct issue assisting over the phone and even remotely “ as customer acknowledged” Customer was not willing to contract additional service to resolve this issue as we had fulfilled time covered by coupon and we find regretful that even though problem did not reoccur and machine has worked better and fine since serviced “as customer acknowledged” we were graded “c” on quality of work and “d” on professionalism . I think we deserved to be graded better…

Michael K.
12/2013
5.0
computer repair
  + -1 more
very well. Dan was a great lifesaver!
Description of Work: Installed solid state drive on PC, and tranferred backed up data from external hard drive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Computer Doctors
Wow! Thanks for the very nice comments and for taking the time to write this review! Please call on me anytime!

Kathye H.
12/2013
5.0
computer repair
  + -1 more
Tech Darren Ripp arrived at the scheduled time. He was able to fix all my problems in the two hour time frame. If I need him again, I would have no problem paying the going rate for his services.
Description of Work: Fixed all the problems I was having with various programs and settings, cleared out clutter so the computer runs faster.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Computer Doctors
Wow! Thanks for the very nice comments and for taking the time to write this review! Please call on me anytime!

Jay M.
12/2013
1.0
computer repair
  + -1 more
I had emailed them the hard drive specifications and some links to discussions of issues in recovering data from this drive. The tech neither read them nor brought the right equipment. He attempted to disassemble the casing with house keys before I gave him my screw drivers. He could not figure out how to remove the drive, so I signed on and found a YouTube to demonstrate it for him. The drive was a 2T advanced format and he did not have the equipment to read it. He left charging me for an hour worth of his time. I very disappointed in ?Angie?s list? and will let my membership expire in a few years, 2 out of three vendors I?ve used had problems.
Description of Work: Attempted to recover data from an external hard drive not functioning.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$75

Response from Computer Doctors
This is the first review on Angie's List by a customer of ours that we received less than an "A" rating. Following is our response. We were very surprised and disappointed by this rating. We believe it is unfair and inaccurate, and could be misleading to potential customers since it misrepresents the work that we did. We strive to repair equipment or accomplish tasks requested from our customers when our services are contracted within reasonable time and in a cost effective manner. That being said due to the nature of electronics and complexity of these we were unable to do so on this call in the opinion of this client. In regards to any complaints made on this review we encourage all our customers to contact our office to ensure we are doing our job properly so that if we find any issues we can take the appropriate corrective actions. Unfortunately customer did not give us this opportunity before giving us a review. We have contacted customer for further analysis at no extra cost to attempt repair Please see the other reviews we have received in order to get more objective feedback on the quality of service we provide.

Lance M.
11/2013
5.0
computer repair
  + -1 more
Excellent! The work took about an hour and a half (maybe a little more), and the tech kept us informed on everything he was doing. The best part was that the tech left a sheet of detailed instructions for us on how to do most of what he did ourselves, so we can keep the machine clean and running optimally. And it really runs well now!
Description of Work: Removed unnecessary programs, searched for malware,updated adobe/iTunes/QuickTime, brought Windows updates current, rab CCleaner, registry compressor, and Ultradefrag.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Computer Doctors
Wow! Thanks for the very nice comments and for taking the time to write this review! Please call on me anytime!

RONALD P.
11/2013
5.0
computer repair
  + -1 more
They were great, did a great job and was very well worth the money. I purchased an Angie's List Big Deal for this service.
Description of Work: I used Computer Doctors for computer repair. The technician took out a lot of wasted programs and malware. He set up some new programs for me and put in some new protection. He was just great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Computer Doctors
Wow! Thanks for the very nice comments and for taking the time to write this review! Please call on me anytime!

Deborah T.
09/2013
5.0
computer repair
  + -1 more
Terry was great. He set up my printer and IPad and offered to come back out if I have any additional computer needs.
Description of Work: The Computer Dr. is a computer service---not an actual physician service as your form implies !

Rating CategoryRating out of 5
punctuality
5.0

Yes, I recommend this pro

Response from Computer Doctors
Wow! Thanks for the very nice comments and for taking the time to write this review! Please call on me anytime!

Luis A.
08/2013
5.0
computer repair
  + -1 more
Gentlemen that came out checked a printer that we were having problems with and after testing determined that it had an internal electrical problem. He accompanied me across the street and gave me advise on printer to buy to replace my bad one. We got back home he set it up and works perfect. This company definitely has the right person for the job..They have definitely have a customer for the long run
Description of Work: diagnose a printer issue and install a new one

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110
    • 1(current)
    • 2

Contact information

19263 Sabal Lake Drive, Boca Raton, FL 33434

www.computerdoctorsinc.net

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Tutoring,
Computer Training,
Website Design & Development,
Computer Sales,
Office Equipment Repair

FAQ

Computer Doctors is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

Computer Doctors accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Computer Doctors does not offer free project estimates.
No, Computer Doctors does not offer eco-friendly accreditations.
No, Computer Doctors does not offer a senior discount.
No, Computer Doctors does not offer emergency services.
No, Computer Doctors does not offer warranties.
Computer Doctors offers the following services: New Computer Set-Up, Repairs & Maintenance, Troubleshooting, Printers, Virus Removal & Anti-Spyware Protection, Hardware & Software Installation, System Restore & Data Recovery, Personalized Tutoring, Firewall Protection, Networking Setup, DSL & Cable Modems Setup & Customized Web.
Ask For Details

Contact information

19263 Sabal Lake Drive, Boca Raton, FL 33434

www.computerdoctorsinc.net

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed